Managing Millennials & Maritime Leadership · 2019-10-07 · Managing Millennials & Maritime...
Transcript of Managing Millennials & Maritime Leadership · 2019-10-07 · Managing Millennials & Maritime...
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Managing Millennials & Maritime Leadership
Rebecca Flores
Moxie Media, Inc.
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Today’s Multi-Generational Workforce
• Baby Boomers
• Generation X (Gen X)
• Millennials (Gen Z)
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Baby Boomers
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Baby Boomers
• Born during the post-WWII baby boom (1946-1964)
• Generation that directly follows “The Silent Generation” or “Traditionalists”
• Raised by parents who survived the Great Depression
• Encouraged to pursue “the American Dream” as children
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Baby Boomer Generation Influences
• Civil Rights
• Vietnam War
• Cold War
• Space travel
• Rise of Corporate America
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Generation X
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Generation X
• Born between 1965-1980
• Generation that directly follows Boomers
• First generation of “latchkey” children
• First generation that was not as financially successful as their parents
• Came of age when US was losing its status as the most prosperous nation in the world
• “Boomerang” generation
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Gen X Generation Influences
• Watergate
• Dual income families
• Single parents/increased divorce rate
• End of the Cold War
• Y2K
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Millennials
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Millennials
• Born between 1981-2000 (or 1977-1995)
• Generation that directly follows Gen X
• Those born after 1995 sometimes called iGeneration
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Millennial Generation Influences
• Child-focused world
• Digital media
• School shootings
• 9/11
• Terrorist attacks
• The Great Recession
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According to the media, what does the average Millennial look
like?
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(Disclaimer: Not all Millennials share the same traits)
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Millennial Characteristics: (depending on who you ask)
• Entitled
• Narcissistic
• Lazy
• Technologically dependent
• Unreliable
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What does the average Millennial actually look like?
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Average Millennial Age:
29 years old
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Millennial Characteristics:
• Motivated
• Free-thinking
• Creative
• Technologically savvy
• Open to change
AMERICA’S LARGEST GENERATION
(75 million)
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What makes Millennials so different from other generations?
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Millennials Were Raised Differently
• “Helicopter parents” (or at least involved parents) who gave ample time and attention
• Very self-confident and eager to learn new skills
• “You can be anything you want to be”
• “Can do” generation; less worried about failure
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Millennials View Authority Differently
• Unlike other generations, Millennials are very connected to their parents (for personal and professional advice)
• They were not raised with authoritarian style of parenting
• Received a lot of praise and feedback
• Tend to see their point of view as equally important as that of an authority figure
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Millennials Manage Time Differently
• Grew up with structured time limits (school, extracurricular, other activities)
• Comfortable multitaskers
• Task-based instead of time-based
• This is why Millennials seem to be over-stimulated; they aren’t used to downtime
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Adulthod: Five Major Life Milestones
• Finish school
• Leave home
• Become financially independent
• Get married/settle down
• Have children
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Reaching the Five Milestones by Age 30:
In 1960 (Boomers)
• 77% of women
• 65% of men
Today (Millennials)
• 13% of women
• 10% of men 0
10
20
30
40
50
60
70
80
90
1960 Today
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Are they just lazy and unmotivated?
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Student Loan Debt
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The Great Recession
• Millions of jobs lost between 2007-2009
• Many Millennials just entering the workforce
• Creates disillusionment with the traditional job market • Student loan debt
• No available jobs
• Less likely to be employed when economy improves
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Delayed Milestones
• Americans born between 1981 and 1996 delay these milestones
• Less likely to make big purchases or commitments
(car, home, marriage)
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Workforce impact?
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Employers are finding it increasingly difficult to attract and retain Millennial workers
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New Workforce Trends
• 67% of Millennials want to start their own business
• 13% want to climb the corporate ladder
• 37% want to work on their own
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91% of Millennials do not see themselves at the same job for more than 3 years
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Why are Millennials Willing to Risk it & Work for Themselves?
• Money vs. Meaning
• Personal fulfillment
• Work/life balance
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Work/Life Balance
• Less likely to give up lifestyle for a career
• Travel extensively
• Value flexibility in daily lives
• Seek careers that allow them to maintain their lifestyle
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Doesn’t everyone want that?
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Yes, but Millennials are more likely to take the risk
• More available job opportunities (Monster, Indeed)
• Social media (Facebook, LinkedIn)
• Glassdoor.com
• Fewer financial commitments
• Millennial confidence
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What does this mean for the job industry?
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How to Attract Millennial Workers
• Emphasize the similarities between the multi-generational workforce
• Make an effort to understand the generational differences
• Adapt your work environment to accommodate all generations
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Leadership vs. Management
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Respect
• Avoid an authoritarian approach to management
• Less concerned with job title
• A leader who earns respect
• Positive reinforcement goes a long way
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Autonomy
• Stop micromanaging
• Task-based instead of time-based • 89% of Millennials prefer to choose
when and where they work
• Measured based on productivity and not time spent on the job
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Give Feedback
• Millennials always want feedback; this is critical!
• Clarity on how they’re doing day-by-day
• Performance is an ongoing journey
• Try to give evaluations more frequently than once per year
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Give Recognition
• Give recognition for a job well done
• Want to know that their superiors approve of their work
• Allows workers to rate their own success
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Communicate
• Millennials want to be heard
• Like to share ideas and opinions
• Millennials believe the best ideas come from multiple points of view
• They thrive in collaborative work settings
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Promote Collaboration
• Morale is extremely important to Millennials
• Want autonomy and collaboration
• Team building is imperative
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Support Professional Development
• Millennials appreciate mentors
• Have more experienced workers help to guide new workers
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Incentivize
• PTO • More PTO, higher productivity
• Job flexibility
• Schedule flexibility
• You get the most of out workers when they want to work for you
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How does this apply to the Maritime industry?
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Millennial Mariners
With many Boomers preparing for retirement, Millennials will play a more important industry role in the years to come
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Characteristics of All Mariners: (Multi-Generational)
• Value the closeness of the crew
• Want to complete the mission together
• Have passion for the job and the sea
• Understand the difficult separation of work & home life
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Areas of Difference
• Technology
• Work Ethic
• Communication
• Learning Style
• Diversity
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Technology
• Millennials grew up with technology
• Always want access to phones (that’s true)
• Have an easier time utilizing technology
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Work Ethic
• Different generations are motivated by different approaches
• Give Millennial workers autonomy when possible
• Millennials want to know exactly “what the job is” and then consider it done once completed; like to stay busy and engaged
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Learning Style
• Millennials may have an easier time adapting to online training
• Embrace different learning styles • Visual
• Auditory
• Physical
• Verbal
• Logical
• Social
• Solitary
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Diversity
• Millennials were raised with more diversity than previous generations • Age
• Gender
• Culture
• Religion
• Personality
• Social status
• Sexual orientation
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Scenarios
• How to communicate work expectations to a Millennial
• How to handle a difficult conversation with a Millennial
• How to give a Millennial effective feedback
• How to motivate Millennials?
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Working Together
• Impart your wisdom on the upcoming generation of Mariners • Experience
• Expertise
• Acknowledge Millennial strengths: • Tech savvy
• Creative
• Free thinkers
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What do Millennials Bring to the Workforce?
• Constant access to information
• Creative ways to get the job done
• Excel at troubleshooting
• Problem solving
• Use technology to improve the quality of work
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Remember: we all have more in common than we think
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Everyone wants these things
• To be valued
• To be successful
• To be treated with respect
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Questions/Comments
• Common issues encountered on the job?
• Difficulties with Millennial workers?
• Positive experiences with Millennial workers?
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