Managing Learning Operation
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Managing Learning Operation 1. CLO Role 2. Letter to CLO 3. Content 4. Delivery 5. Technology 6. Administration 7. Connecting Dots 8. Final Thoughts Topics Russell Sarder Author, Investor & CEO of Learning
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Transcript of Managing Learning Operation
Managing
Learning Operation
1. CLO Role2. Letter to CLO3. Content4. Delivery5. Technology6. Administration7. Connecting Dots8. Final Thoughts
Topics
Russell SarderAuthor, Investor & CEO of Learning
Introduction1. Why Become
a Learning Organization?
2. Building a Learning Culture
3. Developing a Learning Plan.
4. Setting Learning Goals.
5. Developing Competency
Models.
6. Selecting Learning
Methods.
7. Evaluating Your Learning
Plan.
8. Managing Your Learning
Plan.
Call to action! Edward Hess Interview
Thought Formation
Process
CLOChief Information Officer
8) Technology Implementation
2) Contribution to business value
1) Alignment with business strategy
3) Efficiency of the learning function
6) Thought leadership
4) Budget management
5) Employee performance improvement
7) Courseware productions
CLO Source : Profiling …Learning Executives, by Brenda and Doug
Learning & Development
Services
Recruiting Services
Staffing & Labor
Employee Record
Management
Payroll Service
Health Benefit Service
Wealth Benefit Service
Performance & Succession
Mgmt
HR Management
Life Cycle
Source: IDC & BMO
CHROCLO
Why HR exists?
HR Management
Life Cycle
Strategies
Values & Cultures
Mission (Goals)
Purpose
Customer
Letter to CLO
Learning IndustryTransformation & Innovation
Traditional Learning
Blended Learning
Personalized Blended Learning
Source: Microsoft
Learning Anywhere Anytime
Learning by yourself at
work
Learning collaboratively
in training
Learning on the way with your Smartphone
Learning on the way with your
tablet
Technology
Big Data
Social
Mobile
Cloud
Security
+ More
Globalization
Competition
Connection
Talent Pool
Power Shift
Longevity
+ More
Business Model
Where & How
Change
Innovation
Competition
Talent Access
+ More
Job Role
Role Change
Competition
What to Learn
How to Learn
Speed of Learning
Lifelong Learning
Forces of Change
Learning Culture
Right Leader
Right People
Right Behaviors
Right Resources
Learning Plan
Learning Goal
Competency Model
Learning Methods
Learning Assessments
Learning Operation
Content
Delivery
Technology
Administration
Letter
to CLO
Content
Content Explosion
Content Relevance
Content Quality
Language Explosion
Limited HR
Source: SDL
It's not information overload. It's filter failure.
Clay ShirkyFamous Author, Professor &
Content is Cheap!Content is King!Quality content is King!
Who is right?
Curriculum Development
Curriculum Management
Content Development
Content Management
Competency Types
Leadership Sales Technology Learning Domains
CoreJob
Company
Coaching & Mentoring
Listening Microsoft Word Skills
Courses Coaching 101Mentoring 101
Listening 101 Word Level 1World Level 2
Word Level 3
Courseware Types
BooksWhite Papers
VideoseLearning
Case Studyetc
BooksWhite Papers
VideoseLearning
Case Studyetc
BooksWhite Papers
VideoseLearning
Case Studyetc
ContentHow it’s tie back to Competency model
Delivery
Source: Bersin Deloitte
Formal Learning
Informal Learning
Learner
Right
Question
Instructor Led Training (ITL) Virtual ITL Private Class eLearning
Conferences and Seminars Coaching Self-Study Blended
Learning
Source: National Training Laboratories
Learning Pyramid
Technology
HR
TechnologySource: IDC
Source: Bersin
Personalized Blended Learning
Other
Demographics
Learning Activity
Source: Bersin
Technology Selection
Technology Management
Technology Integration
Technology Training
Administration
Vendor Management
Tuition Program
Management
Instructor Resource
Management
Logistics Marketing Internal Team
Managing
Learning Operation
1. CLO Role2. Letter to CLO3. Content4. Delivery5. Technology6. Administration7. Connecting Dots8. Final Thoughts
Topics
Russell SarderAuthor, Investor & CEO of Learning
Thank You!
Russell SarderAuthor, Investor & CEO of Learning
Learning is Transformation
Russell SarderAuthor, Investor & CEO of Learning
Be a lifelong Learner!
