Managing Learner Expectations

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Managing Learner Expectations Carol Hulm British Computer Society

description

Managing Learner Expectations. Carol Hulm British Computer Society. Why does the NHS need IT?. Oct 2002. Dec 2002. November 2001. 21 st March 2003. History. On Appointment hold or commit to gaining with 2 years. All person specifations updated to show relevant ICT competence. - PowerPoint PPT Presentation

Transcript of Managing Learner Expectations

Page 1: Managing Learner Expectations

Managing Learner Expectations

Carol HulmBritish Computer Society

Page 2: Managing Learner Expectations

Why does the NHS need IT?

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History

November 2001

Oct2002

Dec2002

21st

March2003

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Project Aims

On Appointment hold or commit to gaining with 2 years100% Getting Started

40% full ECDL or Equivalent

All person specifations updated to show relevant ICT competence

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Strategic Fit

LLL

Pre-reg. CPD

DfES

NPfIT

LLL

Pre-reg.CPD

DfES

NPfIT

=

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Known factors at Jan 2002…….

AccreditedCentres

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Train the Trainer

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Individual Drivers

Know your Learners:•Current abilities and skillsCurrent abilities and skills:

•25% no skills•52% limited skills•23% good skills

•Learning StylesLearning Styles:•So large – need to meet all learning styles

•DriversDrivers:•Internationally recognised qualification•Good on CV – especially in service areas•Keeping up with the Times

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Flexible Delivery -Learner focussed

Option 1:

No Skills

Option 2:

Limited Skills

Option 3:

Competent

Option 4:

Remote

Full Tutor Support

Partial Tutor Support

Minimal tutor Support

No Tutor session

All 7 Modules 3 – 4 Modules Site navigation and process sessions

All done via Email/E-Learning (except tests)

Up to 180 hours to complete

Between 80 – 120 hours to complete

Learner dependent – between 20 – 80 hours

Could be less than 20 hours

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Major Success Factor

Happy Computers

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How does this fit?

Getting Started

BCS Level 11 – 3 months

3 – 9 months

9 months – 3 years

Internationally Recognised Qualification

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Key Success Factors

Excellent Customer

Service

FlexibleDeliveryAllowing local

control

Engaging Key

Stakeholders