MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

71
MANAGING EMPLOYER MANAGING EMPLOYER SERVICES IN SERVICES IN The Employ Florida The Employ Florida Marketplace Marketplace

Transcript of MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

Page 1: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

MANAGING MANAGING EMPLOYER EMPLOYER

SERVICES INSERVICES IN The Employ Florida The Employ Florida

Marketplace Marketplace

Page 2: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

OBJECTIVE:OBJECTIVE:

TO PROVIDE GUIDANCE AND TO PROVIDE GUIDANCE AND CLARIFICATION TO ONE–STOP STAFF CLARIFICATION TO ONE–STOP STAFF OF THE PROCEDURES FOR OF THE PROCEDURES FOR PROVIDING AND RECORDING PROVIDING AND RECORDING SERVICES TO EMPLOYERS FROM THE SERVICES TO EMPLOYERS FROM THE ONE-STOP PERSPECTIVE . ONE-STOP PERSPECTIVE .

Page 3: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

EMPLOYER SEARCHEMPLOYER SEARCH

TO SEARCH FOR AN EMPLOYER, TO SEARCH FOR AN EMPLOYER, FROM THE NAVIGATION MENU, FROM THE NAVIGATION MENU,

SELECTSELECT

Manage EmployerManage EmployerAnd then selectAnd then select

Assist an EmployerAssist an Employer

Page 4: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

SEARCHSEARCH

Page 5: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

Search ResultsSearch Results

Page 6: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

To view servicesTo view services

Page 7: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 8: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 9: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 10: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 11: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 12: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 13: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 14: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 15: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 16: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 17: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 18: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.
Page 19: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E01 On-Site VisitE01 On-Site Visit

Staff actually went to Staff actually went to the employer’s place the employer’s place of business.of business.

Should be used to Should be used to track employer visits.track employer visits.

Compares to J270 Compares to J270 serviceservice

Page 20: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E02 Provided Job Fair E02 Provided Job Fair ServicesServices

Can be used when Can be used when the one-stop center the one-stop center conducts a job fair conducts a job fair in which the in which the employer employer participates.participates.

Page 21: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E03 Provided Job Order E03 Provided Job Order Follow-up ServicesFollow-up Services

If the staff provided follow-up on a job If the staff provided follow-up on a job order, either by contacting the employer order, either by contacting the employer when they need to make changes to a new when they need to make changes to a new order, ororder, or

If the staff does verification on the If the staff does verification on the referrals on a job order, orreferrals on a job order, or

The staff reviews the job order and there The staff reviews the job order and there have been no referrals, staff may contact have been no referrals, staff may contact the employer with suggestions to attract the employer with suggestions to attract job seekers, i.e., raise the pay. job seekers, i.e., raise the pay.

Page 22: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E04 Provided Mass E04 Provided Mass Recruitment ServicesRecruitment Services

Mass recruitment services are being Mass recruitment services are being provided for an employer whether provided for an employer whether the recruitment takes place in the the recruitment takes place in the one-stop center, the employer’s one-stop center, the employer’s business location or some other business location or some other outside location.outside location.

Page 23: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E05 Provided Detailed E05 Provided Detailed Labor Market StudyLabor Market Study

Studies are usually undertaken for Studies are usually undertaken for businesses contemplating opening in businesses contemplating opening in the area or expanding their current the area or expanding their current operation.operation.

May consist of prevailing wage, labor May consist of prevailing wage, labor force availability information, etc.force availability information, etc.

Page 24: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E06 Provided Candidate E06 Provided Candidate Pre-screeningPre-screening

Can be used Can be used when when providing providing screening for screening for suppressed job suppressed job orders.orders.

Page 25: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E07 Promotional Telephone E07 Promotional Telephone CallCall

Good marketing technique to call Good marketing technique to call new businesses regarding the new businesses regarding the one-stop center’s business one-stop center’s business services.services.

Calls can target employers who Calls can target employers who have not recently used one-stop have not recently used one-stop center services.center services.

Follow-up with on-site visit or Follow-up with on-site visit or mail promotional packet.mail promotional packet.

Page 26: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E08 Reviewed Resumes and E08 Reviewed Resumes and Referred Eligible Referred Eligible

IndividualsIndividuals Can be used when staff does a file Can be used when staff does a file

search on a job order.search on a job order. Can be used when a recruiting Can be used when a recruiting

agreement is in effect and staff agreement is in effect and staff reviews the applications/resumes reviews the applications/resumes and selects and refers qualified and selects and refers qualified individuals.individuals.

Page 27: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E09 Delivered E09 Delivered Applications/ResumesApplications/Resumes

Staff delivers the Staff delivers the applications/resumes that have been applications/resumes that have been collected to a specific employer.collected to a specific employer.

Usually used in recruiting Usually used in recruiting agreements, mass recruitment agreements, mass recruitment situations.situations.

Page 28: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E10 Veteran ServicesE10 Veteran Services Code can be used by Vet staff when outreach is Code can be used by Vet staff when outreach is

not the goal of the visit. Can be used when not the goal of the visit. Can be used when providing information to a federal contractor providing information to a federal contractor about their required use of local one-stop about their required use of local one-stop services.services.

Office of Federal Contract Compliance Programs Office of Federal Contract Compliance Programs Final Rule April 7, 2008 Final Rule April 7, 2008 41 CFR Part 60-250.5 41 CFR Part 60-250.5 The contractor agrees to immediately list all The contractor agrees to immediately list all employment openings . . . at an appropriate local employment openings . . . at an appropriate local employment service office of the state employment service office of the state employment security agency wherein the opening employment security agency wherein the opening occurs.occurs.

Page 29: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E11 Information Package E11 Information Package ProvidedProvided

Staff has provided the employer with Staff has provided the employer with a package of information detailing a package of information detailing the services of the one-stop center.the services of the one-stop center.

Page 30: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E12 On-Site Workshop-E12 On-Site Workshop-RecruitmentRecruitment

Staff has provided a workshop at the Staff has provided a workshop at the employer’s business on the employer’s business on the recruitment of qualified, work-ready recruitment of qualified, work-ready individuals.individuals.

Page 31: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E13 On-Site Workshop-E13 On-Site Workshop-Retention Retention

Staff has provided a workshop at the Staff has provided a workshop at the employer’s business on how to retain employer’s business on how to retain the present work force.the present work force.

Page 32: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E14 Provided MSFW E14 Provided MSFW InformationInformation

Usually provided by MSFW Usually provided by MSFW Outreach Workers.Outreach Workers.

Gives employers information Gives employers information regarding the current availability regarding the current availability of this population.of this population.

Gives information regarding Gives information regarding processing of I-9s.processing of I-9s.

Page 33: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E15 Provided Federal E15 Provided Federal Bonding InformationBonding Information

Can be used when processing a bond Can be used when processing a bond for a job seeker.for a job seeker.

Can be used when advising an Can be used when advising an employer about the one-stop employer about the one-stop center’s ability to provide bonding.center’s ability to provide bonding.

Page 34: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E16 Provided Alien Labor E16 Provided Alien Labor Certification InformationCertification Information

Can be used when contacted by Can be used when contacted by employer/law office regarding a employer/law office regarding a current job order.current job order.

OOPS! Wrong Alien.

Page 35: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E17 Agricultural Housing E17 Agricultural Housing InspectionInspection

Yes, DEO still has to Yes, DEO still has to inspect the migrant inspect the migrant housing provided by housing provided by agricultural agricultural employers in Florida.employers in Florida.

DEO staff can use DEO staff can use this service to report this service to report the inspection in the the inspection in the system.system.

Paul J. Milette / The Palm Beach Post

Page 36: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E18 Provided Workforce E18 Provided Workforce Development Training Development Training

InformationInformation

Staff informed the employer of the Staff informed the employer of the training opportunities available training opportunities available through the one-stop center. through the one-stop center.

Less specific than OJT, customized, Less specific than OJT, customized, encumbent worker services.encumbent worker services.

Use comments section to detail Use comments section to detail information provided.information provided.

Page 37: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E19 Provided Tax E19 Provided Tax Credit/WOTC InformationCredit/WOTC Information

Information was specific to WOTC.Information was specific to WOTC.

Page 38: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E20 Provided E20 Provided EEO/Affirmative Action EEO/Affirmative Action

InformationInformation Staff can take this service if they Staff can take this service if they

talked to an employer about an EEO talked to an employer about an EEO issue on a job order.issue on a job order.

Staff may be contacted by an Staff may be contacted by an employer who has to list an employer who has to list an affirmative action job order.affirmative action job order.

Page 39: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E21 Provided Information E21 Provided Information not Otherwise Classifiednot Otherwise Classified

Catch-all service but must enter the Catch-all service but must enter the information provided in the information provided in the comments field.comments field.

Page 40: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E22 Provided Other Training E22 Provided Other Training Service Not Otherwise Service Not Otherwise

ClassifiedClassified

Catch-all service for training Catch-all service for training information.information.

Must provide information given in the Must provide information given in the comments field.comments field.

Page 41: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E23 Applicant Background E23 Applicant Background CheckCheck

This service can be taken if one-stop This service can be taken if one-stop staff provides information on where staff provides information on where the employer can obtain a the employer can obtain a background check.background check.

New section of “Terms of Use” has New section of “Terms of Use” has this information. this information.

Page 42: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E24 Business Incentive E24 Business Incentive InformationInformation

Staff provides the employer with Staff provides the employer with latest information regarding latest information regarding incentives, i.e., EZ Tax Credit.incentives, i.e., EZ Tax Credit.

Page 43: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E25 Customized TrainingE25 Customized Training

Staff provides the Staff provides the employer with employer with information regarding information regarding the use of customized the use of customized training for training for individuals to obtain individuals to obtain the skills required to the skills required to operate the operate the employer’s business.employer’s business.

Page 44: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E26 Drug ScreeningE26 Drug Screening

This service can be taken when a This service can be taken when a one-stop center staff advises an one-stop center staff advises an employer of where to obtain drug employer of where to obtain drug screening services.screening services.

Page 45: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E27 Employer ContactE27 Employer Contact

Can be used to record a contact Can be used to record a contact made at an event such as a Chamber made at an event such as a Chamber meeting or a job fair not sponsored meeting or a job fair not sponsored by the one-stop center.by the one-stop center.

Comment should reflect the event Comment should reflect the event and the type of information provided.and the type of information provided.

Page 46: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E28 Employer Relations E28 Employer Relations CommitteeCommittee

Florida no longer has an organized Florida no longer has an organized

employer committeeemployer committee (formerly Job (formerly Job Service Employer Council or JSEC).Service Employer Council or JSEC).

Regional boards are required to have Regional boards are required to have employers representing 55% of the employers representing 55% of the composition of the board.composition of the board.

Page 47: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E30 Entered into Recruiting E30 Entered into Recruiting AgreementAgreement

The one-stop center has a written or The one-stop center has a written or verbal agreement with an employer verbal agreement with an employer to provide recruitment services.to provide recruitment services.

May be one type of job or may be all May be one type of job or may be all jobs for the specific employer.jobs for the specific employer.

Page 48: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E31 Incumbent Worker E31 Incumbent Worker TrainingTraining

One-stop center has entered into an One-stop center has entered into an agreement with the employer to agreement with the employer to provide incumbent worker training.provide incumbent worker training.

Page 49: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E32 Job Benefit AnalysisE32 Job Benefit Analysis

One-stop center One-stop center has provided an has provided an employer with employer with an analysis of an analysis of the benefits the benefits package the package the employer offers employer offers versus the versus the package offered package offered in similar types in similar types of businesses.of businesses.

Page 50: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E33 Job DevelopmentE33 Job Development

Staff can take this Staff can take this credit when a job credit when a job development for development for this specific this specific company is company is provided to the job provided to the job seeker. seeker.

Staff must actually Staff must actually talk to the talk to the employer to set up employer to set up an interview for the an interview for the job seeker.job seeker.

Page 51: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E34 Job OrderE34 Job Order

Staff can take this credit when they Staff can take this credit when they were instrumental in obtaining a job were instrumental in obtaining a job order from an employer i.e., the job order from an employer i.e., the job order resulted from an employer visit order resulted from an employer visit or an employer contact.or an employer contact.

Staff should not take this credit if Staff should not take this credit if there was no involvement with the there was no involvement with the employer.employer.

Page 52: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E35 Job Referrals and E35 Job Referrals and PlacementPlacement

Staff can take credit for referring Staff can take credit for referring candidates and getting placements candidates and getting placements on a job order with this code.on a job order with this code.

Credit for referrals and placements Credit for referrals and placements already occur on the job seeker and already occur on the job seeker and the job order.the job order.

Page 53: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E36 Medical E36 Medical Exam/PhysicalExam/Physical

Most one-stop centers do not Most one-stop centers do not conduct medical exams on the job conduct medical exams on the job seekers but may be instrumental in seekers but may be instrumental in setting up this service.setting up this service.

One-stop centers who refer the One-stop centers who refer the employer to licensed entities who employer to licensed entities who conduct this service can take this conduct this service can take this credit. credit.

Page 54: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E37 NEG Employer E37 NEG Employer Application AssistanceApplication Assistance

One-stop centers who advise and aid One-stop centers who advise and aid in the application process for the in the application process for the National Emergency Grant can take National Emergency Grant can take this service.this service.

Page 55: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E38 On the Job TrainingE38 On the Job Training

One-stop centers who contact the One-stop centers who contact the employer and write up the OJT employer and write up the OJT contract can take this credit.contract can take this credit.

Page 56: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E39 Provision of Meeting E39 Provision of Meeting FacilityFacility

One-stop centers One-stop centers who provide a who provide a meeting room to meeting room to an employer may an employer may take this credit.take this credit.

Can be with or Can be with or without charge without charge for the meeting for the meeting space.space.

Page 57: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E40 Provision of Special E40 Provision of Special Tax Credit InformationTax Credit Information

One-stop center One-stop center staff provide the staff provide the employer with employer with information on information on special tax special tax credits such as credits such as EZ Zone.EZ Zone.

http://www.floridaenterprisezones.com/PageView.asp?PageType=R&edit_id=1

Page 58: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E41 Public Sector – E41 Public Sector – Temporary JobsTemporary Jobs

One-stop center staff provide the One-stop center staff provide the employer in the public sector with employer in the public sector with temporary help for disaster clean-up temporary help for disaster clean-up or special survey or national census.or special survey or national census.

Page 59: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E42 Rapid E42 Rapid Response/Dislocated Response/Dislocated Workers AssistanceWorkers Assistance

One-stop center staff provide One-stop center staff provide information on one-stop center information on one-stop center services, registration information for services, registration information for EFM, etc. for Rapid Response events.EFM, etc. for Rapid Response events.

Page 60: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E43 Short-Time E43 Short-Time CompensationCompensation

One-stop center staff provide information on One-stop center staff provide information on short-time compensation.short-time compensation.

The Short Time Compensation (STC) Program The Short Time Compensation (STC) Program is a voluntary employer program designed to is a voluntary employer program designed to help employers maintain their staff by help employers maintain their staff by reducing the weekly hours of their reducing the weekly hours of their employees, instead of temporarily laying off employees, instead of temporarily laying off employees, when the employer is faced with employees, when the employer is faced with a temporary slowdown in business. a temporary slowdown in business.

http://www.floridajobs.org/unemployment/http://www.floridajobs.org/unemployment/ITN/solicitation/additional%20ITN/asis/UCMod-ITN/solicitation/additional%20ITN/asis/UCMod-As-Is-STC-Core-Overview-20091112-v1.00.pdfAs-Is-STC-Core-Overview-20091112-v1.00.pdf

Page 61: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E44 Provided Human E44 Provided Human Resource ServicesResource Services

One-stop center staff provided some One-stop center staff provided some type of personnel service to an type of personnel service to an employer.employer.

Type of service should Type of service should

be stated in the comments.be stated in the comments.

Page 62: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E45 Temporary E45 Temporary Employment Service CenterEmployment Service Center

One-stop center staff can take this One-stop center staff can take this credit when using the one-stop credit when using the one-stop center as a temporary employment center as a temporary employment service center such as in disaster service center such as in disaster relief.relief.

Page 63: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E46 Trade Act Petition E46 Trade Act Petition AssistanceAssistance

One-stop staff can take this credit One-stop staff can take this credit when assistance in filing a petition when assistance in filing a petition for TAA is given.for TAA is given.

Page 64: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E47 WARN Notice E47 WARN Notice AssistanceAssistance

One-stop center staff can take this One-stop center staff can take this credit when assistance is given to an credit when assistance is given to an employer who needs to file a WARN employer who needs to file a WARN notice.notice.

This credit may also be given if staff This credit may also be given if staff provide any other services as a result provide any other services as a result of a WARN notice being filed.of a WARN notice being filed.

Page 65: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E48 Processed I-9’sE48 Processed I-9’s

One-stop center staff can take this One-stop center staff can take this credit if they were required to do I-credit if they were required to do I-9’s on all referrals.9’s on all referrals.

Can take this credit for employers Can take this credit for employers who are requesting H2a workers.who are requesting H2a workers.

Page 66: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E90 Referred Qualified E90 Referred Qualified ApplicantsApplicants

One-stop center staff One-stop center staff can take this credit can take this credit for any employer for any employer who requested a who requested a suppressed job order suppressed job order and staff and staff subsequently subsequently screened and screened and referred qualified referred qualified applicants.applicants.

ONE-STOP CENTER

Page 67: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E29 Employer WorkshopE29 Employer Workshop

The one-stop center provided a The one-stop center provided a workshop with topics relevant to the workshop with topics relevant to the employer’s needs.employer’s needs.

Page 68: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E49 Organizational Visit E49 Organizational Visit VET/MSFWVET/MSFW

The veteran’s outreach The veteran’s outreach program and the MSFW program and the MSFW outreach program require outreach program require that the specific staff that the specific staff make visits to make visits to organizations:organizations:

to contact potential job to contact potential job seekers, and seekers, and

to let the organizations to let the organizations know what services the know what services the one-stop center provides.one-stop center provides.

Page 69: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E50 Employer Outreach E50 Employer Outreach Visit VET/MSFWVisit VET/MSFW

The veteran’s outreach program and the The veteran’s outreach program and the MSFW outreach program require that the MSFW outreach program require that the designated staff make visits to employers:designated staff make visits to employers:

to let the employers know what services to let the employers know what services the one-stop center provides, the one-stop center provides,

to solicit jobs on behalf of their job seekers to solicit jobs on behalf of their job seekers and, and,

To apprise the employer of any regulations To apprise the employer of any regulations regarding their specific participants i.e., regarding their specific participants i.e., federal contractor job order requirements. federal contractor job order requirements.

Page 70: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

E51 Provided Work E51 Provided Work Readiness CertificationReadiness Certification

One-stop staff contacted the One-stop staff contacted the employer to provide a copy of a Work employer to provide a copy of a Work Readiness Certification on behalf of a Readiness Certification on behalf of a job seeker.job seeker.

Page 71: MANAGING EMPLOYER SERVICES IN The Employ Florida Marketplace.

MORE INFORMATION MORE INFORMATION

Danielle McNeilDanielle McNeil

(850)245-7498(850)245-7498

[email protected]@deo.myflorida.com

Tammellia BaconTammellia Bacon

(850)921-3868(850)921-3868

[email protected] [email protected]