MANAGEMENT REVIEW MEETING 14 th & 15th November 2011 Performance of Southern Region FEDERATION OF...
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Transcript of MANAGEMENT REVIEW MEETING 14 th & 15th November 2011 Performance of Southern Region FEDERATION OF...
TOTAL Numbers of members as on 31.10.2011
Category Andhra Pradesh
Karnataka
Kerala Tamilnadu
Total
Status Holders 37 77 60 255 429
MPG 456 287 173 877 1793
Service Providers 259 161 62 137 617
Ordinary Members
4 4 8 6 22
Total 756
26%
529
18%
333
11%
1275
45%
2861
Particulars No of Status Holders as per data collected
No.of Non members JOINED DURING THIS FY
STATUS HOLDERS MEM AS ON DT.
%
TAMILNADU 670 435 22 255 38%
KERALA 143 83 3 60 41%
KARNATAKA 213 136 5 77 36%
AP 162 126 3 37 23%
Total 1188 634 33 429 36%
Around 20% of the Status holders are sister concerns of group companies who are already our member.
Half financial year has already passed and many exporters promised that they will take membership in the beginning of April next year, as we do not have the policy of taking half yearly membership fee.
Some members already in MPG category and not willing to shift to Status holder category.(67 Nos)
Status holders who are in to single product group are the most difficult lot to convince. Success rate is very low; For Eg. Exporters in Tirupur, Handloom Exporters in Karur, Engineering exporters in Chennai, Agro/spices/Marine exporters in Kerala, etc
Manufacturer Exporter dealing with Single Export Product– Registered with Concerned EP council
The services provided by FIEO is similar to the services provided by the other EPCs.
Required additional services/exclusive services for FIEO members.
Due to limited staff strength, attention needed to give to all areas of our operation and hence many time focus is diluted .
Regular interaction with all State Governments in Southern Region: Submitted Draft EP Policy for the State Govt. All SR states are expected to come up with policy during this FY.
Close Rapport with Media in SR for FIEO coverage
Conducted study on Chennai Port Issue Problems
Regular interaction with Industrial Clusters and taken up various issues and resolved.
Planned to conduct programmes in all district centers in all SR states in association with local Chambers/Trade Associations
YEARSPONSORSHIP AND OTHER
INCOME
`
FINANCIAL YEAR 2007-08 591,500
FINANCIAL YEAR 2008-09 614,824
FINANCIAL YEAR 2009-10 817,158
FINANCIAL YEAR 2010-1110,49,227
FINANCIAL YEAR 2011-12[Sept] 6,91,305
FINANCIAL YEAR 2011-12 (PROJECTION) 12.00000
Subscription wise
Target Subs. Recd % of collection
Rs Rs
2006-2007 11,000,000 11,357,000 103%
2007-2008 11,300,000 11,432,500 101%
2008-2009 12,000,000 12,236,500 102%
2009-2010 13,200,000 13,350,300 101%
2010-11 14,000,000 13,996,774 100%
2011-12[Oct] 15,400,000 14,015,500 91%
YEAR
Andhra Pradesh Karnataka Kerala Tamilnadu % Achiev
ed
No of members-31st
March of
Previous
year
Renewal % of renewa
l
No of members-31st
March of
Previous
year
Renewal
% of renew
al
No of members-31st
March of
Previous year
Renewal
% of renew
al
No of members-31st
March of
Previous
year
Renewal
% of renew
al
2009-2010
372
323 87%
449
367 82%
281
222
79%
923 748 81%
86%
2010-2011
476
356 75%
429
368 86%
250
208
83%
895 773 86%
84%
2011-2012
525
411 78%
423
371 88%
234
203
87%
977 775 80%
82%
FIN. YEAR REVENUE EXPENDITURE
Budget Actuals Achieved Budget Actuals Incurred
` ` ` `[excl.salary,PF ex gratia]
[excl.salary,PF ex gratia]
2007-0813,311,00
0 13,327,589 100.1% 8,128,000 9,033,442 111.1%
2008-0913,802,57
7 13,855,514 100.4% 9,691,057 9,643,257 99.5%
2009-1013,500,00
0 16,158,093 119.7% 2,444,200 2,301,798 94.2%
2010-1114,327,00
0 14,321,407 100% 2,323,980 2,256,951 97.1%
2011-1215,730,00
0 13,916,605 88.5% 3,151,000 1,223,104 38.8%
YEAR Preferential Non Preferential
TOTAL Income earned
2007-2008 4 7 11 2,760
2008-2009 91 9 100 12,800
2009-2010 339 36 375 40,200
2010-2011 1097 111 1208 107,570
2011-12 [Oct] 894 325 1219 132,550
Each Region may have a media partner, Like Hindu & Business Line in TN and necessary budget may be allotted.
An official in FIEO may be nominated exclusively for developing link with Indian Mission abroad
FIEO may be allowed to involve in domestic trade fairs where we can attract exporters from across the world who are looking for this kind of opportunities as information on Emerging Indian market is not available.
We may come up with FIEO INDIA TRADE DIRECTORY containing data on Exporters as well as Importers
To encourage big houses to take FIEO membership we may come up with a special category of membership for corporate houses with Rs.10,000/- only as annual membership
Tie-up with a PR agency to have weekly programme on international trade related subjects in a reputed TV Channel like NDTV-Hindu, etc. This can also generate revenue.
Trade Tie-up Promotion Program through FIEO Web to assist in the search of international business partners through the Internet. A wide range of business opportunities and demand for export/import of products/parts, technology transfer, investment, business tie-ups, establishment of offices/factories and business support may be offered through our website.
FIEO Web may cover all important Trade Shows across India. Business Library section may be created at our Web covering
Economy, industries, laws & regulations, market reports Reference Books - Hand books, guidebooks, yearbooks, dictionaries Directories ,Tariff Schedules, etc on India as well as from across the globe exclusively for FEO members for giving value.
Monthly Webinar may be conducted on major subjects and issues
Activity NCs Pointed Out Action Taken
Membership & RCMC Application
Independent names of file not mentioned
Action taken
List of files not available in Almirah
List pasted
Coordinators and above to sign RCMC not available in the file
Copy kept in the file
Congratulatory letter not issued
Being sent by email and copy not kept in the file. Hard copy will be kept in the file
Review resignation cases- not informed to DG & CEO
As per Work Instructions, the Regional Head should speak to the concerned exporter and convince him to continue before sending the feed back form. The same is being followed and noting has been made in the file.
Audit: Non-conformity and corrective action
Activity NCs Pointed Out Action Taken
Process for Maintenance of Office EquipmentMaster List of File not maintained
Master List of updated
Logs of Service Providers not maintained
Log Register prepared
Handling MDA Applications & ClaimsApplication register in the list of files is not available
File is being maintained and available with the Department
Purchase ProcedureUpdated Vendors list not available
All vendors have been registered as per procedure
Supplier Evaluation not done
One time purchase evaluation done
Certificate of OriginFTP/HBP not controlled Necessary stamping madeIndemnity bond not serially filed
Necessary filing done
Participation in Trade Fairs/Exhibitions/BSMsMaster List not updated Master List updatedOverseas Activities file not updated
Completed updation
Conduct awareness session on Work Instruction to the Officers and Staff
Awareness Session conducted on 22.9.2011
Activity NCs Pointed Out Action TakenMaking of Press Releases
Master List not updated List updatedThanks letter not issued to media
Letter issued
Master Press Release Register not available
Prepared Master Press Release Register
Conducting Press ConferencesMaster File not updated Updated Master FileThanks letter not issued to the media
Noted and will be implemented
Handling Queries/Problems/Suggestions Received from exportersSubject-wise files not maintained
File updated and separate files have been opened
Master List not updated Master List updatedFTP not marked Document Control Process
implementedFollow up pending cases not carry forward
List updated
Revised List with all issues to be sent to DG & CEO
Updated and sent
Identify old cases where there is no update available
Telephonically checked with exporters and confirm that all pending cases are cleared
Activity NCs Pointed Out Action Taken
Issue of Visa Recommendation LetterMaster List not updated Master List updatedMention location of storage Updated
Note forwarded by SR to HO informing the List of Signatories. But HO not sent the Authorization back
Taken up with HO
Member Status not mentioned in the document
Marking done
Organising Open House/Meetings/SeminarsSpeakers/Topic not mentioned in the Approval Note to the Chairman
Work Instruction reissued for using the specific format
Officials may be taken through Work Instruction
Training on Work Instruction given on 22.9.2011.
Feedback Forms not updated
Updated feedback forms
All Feedback forms to be analysed for all events
Completed Analysis of Feedback Forms of all events.
Signing of MOUs List of MOUs signed by FIEO not available in records
Reminder send to HO
Target Group/Activity
Objective Achievement Target
Frequency of measurement
Target Achieved
All Dept at HO & RO
To adhere to turn round time 95% Half Yearly [Oct 2010 to Sept 2011]
95%
Membership growth
To increase membership strength –New Members
10% Half YearlyOct 2010 – 294Oct 2011 - 390
33%
FIEO Award To collect more number of award application from members
10% over previous
year
Yearly
Respective ROs Organising events at ROs
To obtain feedback from Participants
Positive Feedback out of the total number of feedback
90% - [ Events Abroad]
70%[Domestic events]
75% in both cases
Half Yearly [Oct 10 to Sept 2011]
100%
45%
100%
Respective HoDs organising events at HO/ROs
a. To increase the number of events
b. Additionally there should be an increase in the events at new places/less visited places
10% increase in both the cases
Half Yearly
89%
150%
Regional Heads
Host the company information and the products/service/photographs of members on the FIEO website
25% of the total member ship strength
Yearly 10%
Chapter Heads
45% of the total member ship strength
Yearly Karnataka – 5%
AP - 2.67%