MANAGEMENT REVIEW MEETING 14 th & 15th November 2011 Performance of Southern Region FEDERATION OF...

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Transcript of MANAGEMENT REVIEW MEETING 14 th & 15th November 2011 Performance of Southern Region FEDERATION OF...

TOTAL Numbers of members as on 31.10.2011

Category Andhra Pradesh

Karnataka

Kerala Tamilnadu

Total

             

  Status Holders 37 77 60 255 429

  MPG 456 287 173 877 1793

  Service Providers 259 161 62 137 617

  Ordinary Members

4 4 8 6 22

  Total 756

26%

529

18%

333

11%

1275

45%

2861

Particulars No of Status Holders as per data collected

No.of Non members JOINED DURING THIS FY

STATUS HOLDERS MEM AS ON DT.

%

TAMILNADU 670 435 22 255 38%

KERALA 143 83 3 60 41%

KARNATAKA 213 136     5  77 36%

AP 162 126      3      37     23%

Total 1188 634 33 429 36%

Around 20% of the Status holders are sister concerns of group companies who are already our member.

Half financial year  has already passed and many exporters promised that they will take membership in the beginning of April next year, as we do not have the policy of taking half yearly membership fee.

Some members already in MPG category and not willing to shift to Status holder category.(67 Nos)

Status holders who are in to single product group are the most difficult lot to convince. Success rate is very low; For Eg. Exporters in Tirupur, Handloom Exporters in Karur, Engineering exporters in Chennai, Agro/spices/Marine exporters in Kerala, etc

Manufacturer Exporter dealing with Single Export Product– Registered with Concerned EP council

The services provided by FIEO is similar to the services provided by the other EPCs.

Required additional services/exclusive services for FIEO members.

Due to limited staff strength, attention needed to give to all areas of our operation and hence many time focus is diluted .

Regular interaction with all State Governments in Southern Region: Submitted Draft EP Policy for the State Govt. All SR states are expected to come up with policy during this FY.

Close Rapport with Media in SR for FIEO coverage

Conducted study on Chennai Port Issue Problems

Regular interaction with Industrial Clusters and taken up various issues and resolved.

Planned to conduct programmes in all district centers in all SR states in association with local Chambers/Trade Associations

YEARSPONSORSHIP AND OTHER

INCOME

`

FINANCIAL YEAR 2007-08 591,500

FINANCIAL YEAR 2008-09 614,824

FINANCIAL YEAR 2009-10 817,158

FINANCIAL YEAR 2010-1110,49,227

FINANCIAL YEAR 2011-12[Sept] 6,91,305

FINANCIAL YEAR 2011-12 (PROJECTION) 12.00000

Subscription wise

Target Subs. Recd % of collection

Rs Rs

2006-2007 11,000,000 11,357,000 103%

2007-2008 11,300,000 11,432,500 101%

2008-2009 12,000,000 12,236,500 102%

2009-2010 13,200,000 13,350,300 101%

2010-11 14,000,000 13,996,774 100%

2011-12[Oct] 15,400,000 14,015,500 91%

YEAR

Andhra Pradesh Karnataka Kerala Tamilnadu % Achiev

ed

No of members-31st

March of

Previous

year

Renewal % of renewa

l

No of members-31st

March of

Previous

year

Renewal

% of renew

al

No of members-31st

March of

Previous year

Renewal

% of renew

al

No of members-31st

March of

Previous

year

Renewal

% of renew

al

2009-2010

372

323 87%

449

367 82%

281

222

79%

923 748 81%

86%

2010-2011

476

356 75%

429

368 86%

250

208

83%

895 773 86%

84%

2011-2012

525

411 78%

423

371 88%

234

203

87%

977 775 80%

82%

FIN. YEAR REVENUE EXPENDITURE

Budget Actuals Achieved Budget Actuals Incurred

` ` ` `[excl.salary,PF ex gratia]

[excl.salary,PF ex gratia]

2007-0813,311,00

0 13,327,589 100.1% 8,128,000 9,033,442 111.1%

2008-0913,802,57

7 13,855,514 100.4% 9,691,057 9,643,257 99.5%

2009-1013,500,00

0 16,158,093 119.7% 2,444,200 2,301,798 94.2%

2010-1114,327,00

0 14,321,407 100% 2,323,980 2,256,951 97.1%

2011-1215,730,00

0 13,916,605 88.5% 3,151,000 1,223,104 38.8%

YEAR Preferential Non Preferential

TOTAL Income earned

2007-2008 4 7 11 2,760

2008-2009 91 9 100 12,800

2009-2010 339 36 375 40,200

2010-2011 1097 111 1208 107,570

2011-12 [Oct] 894 325 1219 132,550

Each Region may have a media partner, Like Hindu & Business Line in TN and necessary budget may be allotted.

An official in FIEO may be nominated exclusively for developing link with Indian Mission abroad

FIEO may be allowed to involve in domestic trade fairs where we can attract exporters from across the world who are looking for this kind of opportunities as information on Emerging Indian market is not available.

We may come up with FIEO INDIA TRADE DIRECTORY containing data on Exporters as well as Importers

To encourage big houses to take FIEO membership we may come up with a special category of membership for corporate houses with Rs.10,000/- only as annual membership

Tie-up with a PR agency to have weekly programme on international trade related subjects in a reputed TV Channel like NDTV-Hindu, etc. This can also generate revenue.

Trade Tie-up Promotion Program through FIEO Web to assist in the search of international business partners through the Internet. A wide range of business opportunities and demand for export/import of products/parts, technology transfer, investment, business tie-ups, establishment of offices/factories and business support may be offered through our website.

FIEO Web may cover all important Trade Shows across India. Business Library section may be created at our Web covering

Economy, industries, laws & regulations, market reports Reference Books - Hand books, guidebooks, yearbooks, dictionaries Directories ,Tariff Schedules, etc on India as well as from across the globe exclusively for FEO members for giving value.

Monthly Webinar may be conducted on major subjects and issues

Activity NCs Pointed Out Action Taken

Membership & RCMC Application

Independent names of file not mentioned

Action taken

List of files not available in Almirah

List pasted

Coordinators and above to sign RCMC not available in the file

Copy kept in the file

Congratulatory letter not issued

Being sent by email and copy not kept in the file. Hard copy will be kept in the file

Review resignation cases- not informed to DG & CEO

As per Work Instructions, the Regional Head should speak to the concerned exporter and convince him to continue before sending the feed back form. The same is being followed and noting has been made in the file.

Audit: Non-conformity and corrective action

Activity NCs Pointed Out Action Taken

Process for Maintenance of Office EquipmentMaster List of File not maintained

Master List of updated

Logs of Service Providers not maintained

Log Register prepared

Handling MDA Applications & ClaimsApplication register in the list of files is not available

File is being maintained and available with the Department

Purchase ProcedureUpdated Vendors list not available

All vendors have been registered as per procedure

Supplier Evaluation not done

One time purchase evaluation done

Certificate of OriginFTP/HBP not controlled Necessary stamping madeIndemnity bond not serially filed

Necessary filing done

Participation in Trade Fairs/Exhibitions/BSMsMaster List not updated Master List updatedOverseas Activities file not updated

Completed updation

Conduct awareness session on Work Instruction to the Officers and Staff

Awareness Session conducted on 22.9.2011

Activity NCs Pointed Out Action TakenMaking of Press Releases

Master List not updated List updatedThanks letter not issued to media

Letter issued

Master Press Release Register not available

Prepared Master Press Release Register

Conducting Press ConferencesMaster File not updated Updated Master FileThanks letter not issued to the media

Noted and will be implemented

Handling Queries/Problems/Suggestions Received from exportersSubject-wise files not maintained

File updated and separate files have been opened

Master List not updated Master List updatedFTP not marked Document Control Process

implementedFollow up pending cases not carry forward

List updated

Revised List with all issues to be sent to DG & CEO

Updated and sent

Identify old cases where there is no update available

Telephonically checked with exporters and confirm that all pending cases are cleared

Activity NCs Pointed Out Action Taken

Issue of Visa Recommendation LetterMaster List not updated Master List updatedMention location of storage Updated

Note forwarded by SR to HO informing the List of Signatories. But HO not sent the Authorization back

Taken up with HO

Member Status not mentioned in the document

Marking done

Organising Open House/Meetings/SeminarsSpeakers/Topic not mentioned in the Approval Note to the Chairman

Work Instruction reissued for using the specific format

Officials may be taken through Work Instruction

Training on Work Instruction given on 22.9.2011.

Feedback Forms not updated

Updated feedback forms

All Feedback forms to be analysed for all events

Completed Analysis of Feedback Forms of all events.

Signing of MOUs List of MOUs signed by FIEO not available in records

Reminder send to HO

Target Group/Activity

Objective Achievement Target

Frequency of measurement

Target Achieved

All Dept at HO & RO

To adhere to turn round time 95% Half Yearly [Oct 2010 to Sept 2011]

95%

Membership growth

To increase membership strength –New Members

10% Half YearlyOct 2010 – 294Oct 2011 - 390

33%

FIEO Award To collect more number of award application from members

10% over previous

year

Yearly

Respective ROs Organising events at ROs

To obtain feedback from Participants

Positive Feedback out of the total number of feedback

90% - [ Events Abroad]

70%[Domestic events]

75% in both cases

Half Yearly [Oct 10 to Sept 2011]

100%

45%

100%

Respective HoDs organising events at HO/ROs

a. To increase the number of events

b. Additionally there should be an increase in the events at new places/less visited places

10% increase in both the cases

Half Yearly

89%

150%

Regional Heads

Host the company information and the products/service/photographs of members on the FIEO website

25% of the total member ship strength

Yearly 10%

Chapter Heads

45% of the total member ship strength

Yearly Karnataka – 5%

AP - 2.67%

Thank you!

YearAndra

Pradesh Karnataka Kerala Tamilnadu Total

2006-07 248 379 311 905 1843

2007-08 280 413 283 904 1880

2008-09 372 449 281 923 2025

2009-10 476 429 250 895 2050

2010-11525 423 234 977 2159

2011-12 [SOct 526 435 231 986 2178