Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume...

95
Management Report 2010

Transcript of Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume...

Page 1: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Management Report

2010

Page 2: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Executive Summary

Balance (COP$ Millions)

$ -

$ 20.000

$ 40.000

$ 60.000

$ 80.000

$ 100.000

$ 120.000

2006 2007 2008 2009 2010

90.

111

103

.880

93.

834

113

.698

117

.977

19.

940

20.

035

10.

771

15.

853

14.

854

70.

171

83.

845

83.

063

97.

845

103

.123

Assets Liabilities Shareholders' Equity

Operating IncomeOperating ProfitNet ProfitEBITDA*

66.30834.06226.52436.588

54.88021.89927.13424.940

48.8773.521

10.04218.630

53.76315.12918.43423.892

61.30526.38923.94430.071

Assets Liabilities Shareholders’ Equity

90.11119.94070.171

103.88020.03583.845

93.83410.77183.063

113.69815.85397.845

117.97714.854

103.123

Operating MarginNet MarginEBITDA MarginROEROA

51%40%55%38%29%

40%49%45%32%26%

7%21%38%12%11%

28%34%44%19%16%

43%39%49%23%20%

2006 2007 2008 2009 2010

Financial Information

Revenues Distribution

2006 2007 2008 2009 2010

Equity Fixed Income - (Transc & OTC) Derivatives Terminals

Market Data - SAE Listing Services Education & Others

3%

13%

6%0%

53%

24%

3%

19%

13%1%

42%

22%

3%

18%

7%8%2%

35%

27%

2%

20%

6%6%4%

34%

27%

3%

20%

6%6%4%

27%

34%

Multiples

EV / EBITDA P / E P / BV EV / VENTAS

0

5

10

15

20

25

30

35

2007 2008 2009 2010

27

18

23

27 25

33 30

34

6

4 5

7

12

810

13

P&L (COP$ Millions)

$ -

$ 10.000

$ 20.000

$ 30.000

$ 40.000

$ 50.000

$ 60.000

$ 70.000

2006 2007 2008 2009 2010

66

.30

8

54

.88

0

48

.87

7

53

.76

3

61

.30

5

34

.06

2

21

.89

9

3.5

21

15

.12

9 26

.38

9

26

.52

4

27

.13

4

10

.04

2

18

.43

4

23

.94

4

36

.58

8

24

.94

0

18

.63

0

23

.89

2

30

.07

1

Operating RevenuesOperating Profits

Net Profits EBITDA*

COP$ Millions

Page 3: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Markets

Market Capitalization (COP$ Billions)

$ 0

$ 50

$ 100

$ 150

$ 200

$ 250

$ 300

$ 350

$ 400

$ 450

2006

126

206 196

287

418

2007 2008 2009 2010

Foreign Currency (USD$ Billions)

*Through the affiliate: SET-FX

159

198

234 247

257

0,22

0,29

0,36

0,43

0,41

0,0

0,1

0,1

0,2

0,2

0,3

0,3

0,4

0,4

0,5

$ 0

$ 50

$ 100

$ 150

$ 200

$ 250

$ 300

2006 2007 2008 2009 2010

Traded Volume (USD Billions) Number of Transactions (Millions)

Derivatives (COP$ Billions)

$ 0

$ 10

$ 20

$ 30

$ 40

$ 50

$ 60

2006 2007 2008 2009 2010

4

17

31

45

53

Includes Futures: TES, TRM, Shares and NDF's

BVC Indices Evolution

*Base 100 January 2010

110

100

90

120

130

140

IGBC COLCAP COL20

Index

COLCAPIGBCCOL20

31%30%28%

% Return2010

jan-10

feb-10

mar-10

mar-10

apr-1

0may-

10

jun-10

jun-10

aug-1

0sep

-10oct

-10no

v-10no

v-10de

c-10

Equity Market (COP$ Billions)

0,64

0,52

0,58

0,50

0,72

0,00

0,10

0,20

0,30

0,40

0,50

0,60

0,70

0,80

$ 0

$ 10

$ 20

$ 30

$ 40

$ 50

$ 60

2006 2007 2008 2009 2010

Traded Volume (COP Billions) Number of Transactions (Millions)

35 35

40 41

54

Fixed Income (COP$ Billions)

1.693

1.100 1.108

2.062

2.169

1,44

1,20

1,05

1,33 1,46

0,00

0,40

0,80

1,20

1,60

$ 0

$ 300

$ 600

$ 900

$ 1.200

$ 1.500

$ 1.800

$ 2.100

$ 2.400

2006 2007 2008 2009 2010

Traded Volume (COP Billions) Number of Transactions (Millions)

Page 4: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

BVC Stock EvolutionBehavior of BVC share was outstanding both, regarding appreciation, and

liquidity increase.

At year closing the price per share amounted to COP$43, which meant a

46% increase with regard to former year’s closing.

Annual trades volume reached COP $457.857 million with a daily average

of COP $1.869 million and monthly average of COP $38.155 million. The

turnover growth with regard to 2009 was 74%.

Performance in terms of volume allowed it to be classified as a high

liquidity share during the year.

At year end the Company reported a market capitalization of COP

$804.697 million, which represents a 43% annual increase.

In the last year, the Company increased the number of shareholders by

more than 600, reaching a historical figure of 1.823. In accordance with

its interest on the total 18.672.822.217 shares outstanding, the holders’

distribution is the following:

As statutorily provided (Law 510/1999), no shareholder may be beneficial

owner of more than 10% of BVC’s outstanding shares.

Foreign funds equity interest in BVC increased by more than 6%, passing

from 16% in 2009 to 22.5%.

56

0.0

83

62

1.7

03

71

5.0

67

69

0.7

92

64

2.2

43

67

0.2

52

68

8.9

25

711

.43

5

74

3.0

76

84

5.7

77

79

7.2

27

80

4.6

97

$ 0

$ 100.000

$ 200.000

$ 300.000

$ 400.000

$ 500.000

$ 600.000

$ 700.000

$ 800.000

$ 900.000

jan-

10

feb-

10

mar

-10

apr-1

0 m

ay-1

0 ju

n-10

ju

l-10

aug-

10

sep-

10

oct-1

0 no

v-10

de

c-10

7.7

41 2

0.5

12

51

.87

4

27

.64

3

15

.01

9

16

.51

6

38

.03

2 55

.69

2

87

.24

3

88

.40

0

24

.98

0

24

.20

5

29,9

33,2

38,2 36,9 34,3 35,8 36,8

38,1

39,7

45,2 42,6 43,0

$ 0

$ 5

$ 10

$ 15

$ 20

$ 25

$ 30

$ 35

$ 40

$ 45

$ 50

$ 0

$ 10.000

$ 20.000

$ 30.000

$ 40.000

$ 50.000

$ 60.000

$ 70.000

$ 80.000

$ 90.000

$ 100.000

jan-

10

feb-

10

mar

-10

apr-1

0 m

ay-1

0 ju

n-10

ju

l-10

aug-

10

sep-

10

oct-1

0 no

v-10

de

c-10

Traded Volume (COP Millions) BVC Stock Price

During the year the Exchange took care of foreign fund investors request

from the United States, the United Kingdom, Canada Singapore and the

Middle East, on an ongoing basis, which evidences the interest of the

international investor community in BVC as a Colombian securities market

benchmark, and as an issuer.

As part of the Company’s promotion management, non deal road shows

were made in New York and London, with active participation in panels in

those cities. The purpose was to show the investment opportunities

offered by the Colombian market as well as introducing the Integrated

Market with Chile and Peru, (MILA), and the new technological products

and services of the Exchange.

BVC Shareholders Distribution.Dic.2010

2010No. of

Shareholders%

Shareholders%

Shares

Less than 1% 1796 98,5% 30,4%

Between 1% - 5% 24 1,3% 48,3%

Between 5% - 10% 3 0,2% 21,3%

Total 1823 100,0% 100,0%

*Data as of December 31, 2010

INVESTMENTFUNDS: 1,1%

UNIVERSITIES: 6,7%

INDIVIDUALS: 6,6%

PENSION FUNDS: 17,5%

BROKERAGE FIRMS: 30,9%

FOREIGN INVESTMENTFUNDS: 22,5%

OTHER COMPANIES: 14,7%

Page 5: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Management Report

2010

Page 6: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

BOARD OF DIRECTORS

Members not considered independent Rafael Aparicio Escallón (Chairman of the Board)

Néstor Hincapie Vargas

Diego Jiménez Posada

Emilio Echavarría Soto

Rodrigo Jaramillo Correa

Germán Salazar Castro

Independent members

Sergio Clavijo Vergara

Carlos Eduardo Jaimes Jaimes

Roberto Junguito Bonnet

Santiago Montenegro Trujillo

Javier Jaramillo Velásquez

Bernardo Guzmán Reyes

Juan Camilo Vallejo Arango

PRESIDENT OF THE STOCK EXCHANGE Juan Pablo Córdoba Garcés

DIRECTIVE TEAM Alberto Velandia Rodríguez - Legal Vicepresident

Ángela Valderrama Guzmán - Marketing and Products Vicepresident

María José Ramírez Botero - Commercial and Issuers Vicepresident

Jitendra Puri - IT Vicepresident

AUDITOR Mauricio Bejarano Herrán

EXTERNAL AUDITOR Delloitte & Touche Ltda.

BVC

´S A

dmin

istr

atio

n

BVC´S Administration

2

Page 7: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

I am pleased to present BVC corporate report for 2010,

an outstanding year due to the strategic progress of

the Company, the notorious growth of the Colombian

capitals market, and the outstanding financial results

of the Exchange in the midst of contrasts between the

international and domestic economic outlook.

During 2010 the global economy developed despite

enormous turbulence resulting from instability in the

Greek and Portuguese markets, accompanied by

periods of great uncertainty that in the end directed the

global capital flow towards emerging economies.

Consequently, Colombia was one of the main destinations

for foreign investment, which made the resources of

the portfolio return to historical levels. These market

conditions also benefited from regulatory changes made

by the National Government which furthermore, at the

end of the year promoted Equity Market appreciation

and considerably increased its liquidity.

As a result of this behavior, 2010 was an unprecedented

year in matters of equity trades reaching the sum of COP

$53,51 billion for transactions of this type of assets,

an amount which was also driven by the entry of new

issuers such as Canacol, Conconcreto and Davivienda,

as well as by high trading of stock certificates by the oil

company Pacific Rubiales and Ecopetrol, among others.

On the other hand, the expansive monetary policy

allowed low interest rates to be maintained and this

encouraged for the second consecutive year the placing

of corporate debt, leading to a record year for the Fixed

Income segment in matters of primary issues. Issuers

placed securities for COP $13,8 billion.

This year was characterized by a trend of peso

appreciation vis-à-vis the Dollar, in line with what

occurred in emerging markets. This led the Central

Bank to resume interventions in the Exchange market,

resulting in a degree of volatility. The traded turnover

grew 4% and, on average, USD $1.250 million dollars a

day were traded.

Towards the end of 2010 we were able to move the

NDF’s tradings towards the TRM Futures market

which, together with the market creators program for

the TES Futures, generated greater dynamics for our

standardized Derivatives market. We closed the year with

a daily average of 1.175 contracts which is equivalent to

a nominal value of approximately COP $ 25.15 billion.

This volume amounted to 5.815 contracts on average in

December.

In terms of strategy during the last twelve months,

the Exchange focused its efforts on building the basis

of a company with a global perspective, which in turn

benefited from momentum in the emerging economies,

in particular those of Latin America.

For this reason, action was concentrated on the creation

of the first Latin American Integrated Market (MILA,

its initials in Spanish), which seeks to unite the Stock

Exchange markets of Lima and the Trade Market of

Dear Shareholders:

Letter From the BVC President to the Shareholders

Lett

er F

rom

the

BVC

Pre

side

nt

to t

he S

hare

hold

ers

3

Page 8: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Lett

er F

rom

the

BVC

Pre

side

nt

to t

he S

hare

hold

ers

Santiago, with that of Colombia, thereby strengthening

the regional presence of the combined markets, together

with their relations throughout the hemisphere.

With this focus, and after twelve months of dedicated

work with supervisors, the deposits and the stock

exchanges of the three countries became a viable entity

as the largest equity market operation of the region due

to the number of issuers, - the second most important

according to listed capitalization and the third most

relevant with respect to transactions turnover.

At present, the Company is working on starting trading

operations as soon as possible. We are aware of the

fact that this project is very promising and what is most

encouraging is the enthusiasm with which the Brokers

and Issuers of the three nations have supported the

initiative.

Furthermore and given the strategic similarities of the

Colombian and Peruvian markets, we wished to explore

the benefits of corporate integration with the Lima Stock

Exchange, which in turn will lead to faster growth and

better market penetration, given the economies of scale,

which in itself will provide business growth in relatively

small local markets.

This project which we are submitting for your

consideration seeks to strengthen the two Exchanges

with a single strategy to benefit from the human talent

and knowledge of each organization. International

experience shows the significant impact of such actions

and confirms the position of the Stock Exchange as a

leader in the region.

Finally, 2010 has been a financially positive year for

BVC, increasing net profits by 29%, reaching COP

$23.944 million, and this can largely be attributed to the

diversification of income and to the strong presence of

the Company throughout the market value chain.

The closing of this business year has reaffirmed our

commitment to maintaining a permanent equilibrium

and control of administrative expenses (1% growth), as

well as maintaining efficient investment and products’

profitability.

The most important contributors to our financial

performance were the Equity Market (34%), the Fixed

Income Market (26%), the listing and maintenance of

securities (15%,) and 25% from new products and

services within which the Derivatives Market contributed

around 3% of the revenues.

For the coming year, the BVC will progress with

determination towards its corporate goal of becoming a

World Class Stock Exchange, exploiting its management

capacity to the full in order to consolidate and benefit

from the results of those projects that are currently under

way.

Finally, I would like to thank you the Shareholders, the

Board of Directors and all of BVC’s collaborators, for the

good annual results which are the fruit of the trust that

each one of you has placed in this organization and in

the projects that support its future development.

Thank you very much,

Juan Pablo Córdoba Garcés,

President

4

Page 9: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

2

3

6

12

13

18

24

24

26

28

30

33

38

40

41

43

44

46

46

48

48

50

51

52

53

54

55

56

62

63

64

67

69

71

72

74

75

77

81

86

90

Inde

x

IndexBVC´S ADMINISTRATIONLETTER FROM THE BVC PRESIDENT TO THE SHAREHOLDERSBOLSA DE VALORES DE COLOMBIA AND ITS VISION OF THE FUTUREMARKET DEVELOPMENT

International Environment

National Environment

Markets

Fixed Income Market

Equity Market

Standardized Derivatives Market

New Products

Issuers Management

Commercial Management

MARKET DEVELOPMENT Regulatory Developments

Technological Evolution

New Products

Market Data

Colombian Capital

Corporate Governace

Securities Market Promotion

CORPORATE GOVERNANCEReport on Corporate Governance Practices

The Board of Directors

Adoption of Country Code Recommendations

BVC’s Governance Structure

Shareholders’ Rights

Basic activities of the Exchange’s Administration and Management

Stakeholders

Good Governance Code Reports

THE BUSINESSManagement Measurement Through the Balanced Score Card (BSC)

Investments And Strategic Alliances

Permanent Investments

Strategic Alliances

THE COMPANYHuman Capital

Internal Control Management

Independent evaluation Control System (ICS)

SOCIAL RESPONSIBILITYGLOSARY

5

Page 10: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Bolsa de Valores de Colombia and its Vision of the Future.

Page 11: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Profile of the Company

The Colombian Stock Exchange –BVC- is the main

trading forum of the country representing more than half

of the local capitals market volume and it is consolidated

as the fourth most important capital market of Latin

America.

The Company is listed in the Exchange since 2007

and at present it has over 1.800 shareholders, of

whom 22,5% are foreign. In 2010 it was designated

the number 24 company in the list of Best Enterprises

to work with in Colombia, according to the Great Place

To Work Institute. In this year it renewed its Processes

Quality and Standardization Certificates according to

the worldwide standard ISO 9001, version 2000, and

obtained acknowledgement of Excellency in Quality

Management awarded by ICONTEC.

At present, it is the administrator of trading platforms in

Fixed Income, Equities and Standardized Derivatives. In

addition, it created the first Commodities in energy in

the region -DERIVEX, with a local markets expert firm

–XM. The Exchange continues investing in all the value

chain of the capitals market and is trying to expand its

operation to Peru, through Corporate Integration of the

Exchanges.

The BVC is an active member of the FIAB and the WFE

and, together with the Exchange of Santiago and of Lima

is the leader of equity market integration, into what has

been called Latin American Integrated Market, MILA.

Bol

sa d

e Va

lore

s de

Col

ombi

a an

d it

s Vi

sion

of

the

Futu

re.

7

Page 12: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Strategic Planning of the Company

The Exchange incorporated new Strategic Planning

challenges with a new and more ample vision of the

businesses future, in line with the internationalization

purposes of the securities market, the value chain

development, and the objective of being an admired

Company with loyal and personal relations with its clients.

VisionFor 2015 the BVC will be one of the three main trading fórum

in Latin America, maintaining its leadership within domestic

scope, and being acknowledged by enterprises as a real

option to finance their growth and by its shareholders as a

profitable company.

MissionTo contribute to the growth and development of the

capitals market, positioning the Exchange and its affiliates

as a capital/financial center in the region to provide

overall solutions. The Exchange is reliable, transparent,

efficient, and admired for its innovation capabilities,

connection with its clients, and learning ability.

2010 Strategy

In the latest years, the Exchange has concentrated its

strategic efforts in strengthening the basis for its growth,

and in deepening the local capitals market. To achieve

this, it undertook the task of completing the market

infrastructure, diversifying the products portfolio and

adjusting the regulatory framework. Concurrently, it has

been seeking to increase the number of participants,

developing liquidity mechanisms, and strengthening its

position in the market.

Consequently, in 2010 the internationalization strategies

that were being developed since 2008 were achieved

and foreign investment continued to be attracted.

The strategic progress achieved in the year allowed

progressing at a higher speed seeking efficiency,

diversification of income, creation of competitive

advantages, and insertion into global markets.

First of all, the Exchange focused its efforts in leading

the creation of the first equity interconnection market

Bol

sa d

e Va

lore

s de

Col

ombi

a an

d it

s Vi

sion

of

the

Futu

re.

8

Page 13: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

in the region, called Latin American Integrated Market

(MILA). It will be the first Equity Market in the region due

to the number of issuers; it will rank second in market

capitalization size; and third in trading volume. Likewise,

MILA will offer a complete universe of issuers, including

the mining, energy, financial and industrial sectors. All

these conditions make of MILA a global and extended

more liquid and diversified market, position that benefits

development of the participating exchanges.

The MILA effect made a real approach between the

nations and marked an important milestone, going

beyond the securities market. Regulators and authorities

of the three countries showed that it is possible to work

jointly in order to generate regional development and

growth. The new projected regulations for the integration

allowed listing of securities in foreign quoting systems

through integration agreements entered into with

exchanges, and authorized the creation of accounts

without disaggregating the beneficial owner in the

clearing houses.

Likewise, in 2010 the Exchange strengthened its foreign

securities trading. The year ended with two foreign

issuers listed in the National Registry of Securities and

Issuers (RNVE) and at the BVC, the securities of which

had an outstanding performance, and fostered liquidity

in the main equity market. Likewise, on December 15,

the Colombian Global Market (CGM) was inaugurated,

making it possible for foreign issuers to trade foreign

assets issued by domestic or foreign issuers under the

regulation of a foreign country, and which do not require

listing at the RNVE. In this latter market, every issuer

has the sponsorship of a SCB, and receives support to

develop the regulatory framework, harmonizing local

standards with international standards.

In the same direction, the BVC added to its strategic

achievement of the year, the determination of the

conditions that will allow the corporate merger between

the BVC and the Lima Stock Exchange (BVL). The

Memorandum of Understanding containing the

agreement was executed on January 19, 2011. This

merger, which is the first one of this type in Latin

Bol

sa d

e Va

lore

s de

Col

ombi

a an

d it

s Vi

sion

of

the

Futu

re.

9

Page 14: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

America, creates value for the shareholders, leverages

the growth of the companies, and brings forth multiple

merits and advantages for the market and their

participants. Among other, a better position will be

achieved with greater international relevance; the MILA

market will be strengthened; liquidity will be increased;

a diversified market will be consolidated; and the bonds

between the two countries will be enhanced. The new

company will be able to consolidate efficiently and to

improve competitiveness in the joint market, giving

room for synergies at all levels; technology, innovation,

cost optimization; transfer of know-how, and corporate

governance, among others, are included in such benefits.

Supplementing the aforesaid progress, in order to

materially foster foreign investment growth, the Exchange

promoted the issuance of regulations that streamline

the General Regime of Foreign Capital Investments in

Colombia and the Investments of Colombian Capital

Abroad. The new regulations will facilitate access to the

portfolio, making investments feasible.

On the other hand, regarding its internal strengthening,

and in order to continue improving relations with

clients, in 2010 the Stock Exchange continued with the

transformation towards a customer-centered company.

This process created differential competitive advantages,

ensuring that the entire organization will follow the

necessary steps to generate a unique and positive

experience for the customers, yielding them value and

securing their satisfaction and loyalty.

The processes map and the organzation chart

of the Company was redesigned with specialized

areas. Concurrrently, we began to incorporate high

performance interaction as a management culture, and

the foundations were established to implement business-

oriented marketing.

In 2011 the main objective will be to strengthen the

Company’s internationalization, consolidating the merger

with BVL, as well as commissioning the MILA. Likewise,

the Exchange shall continue with the customers

approach process, promoting a suitable organizational

culture, strengthening processes and developing human

capital in the Company.

Evolution of the Markets In 2010

The evolution of the BVC markets corroborated in

2010 the internationalization strategy and the offer

of innovation value proposals, as well as the correct

direction to expand the business, grow the market, and

generate value for the shareholders of the Company. The

market traded COP $2.274 billion during the year, 5,97%

above the COP $2.146 billion of the previous year.

This behavior was materially evidenced in the Equity

Market where the international context, the consolidation

of new foreign stock listing, such as Pacific Rubiales and

Canacol, and the leadership of the BVC to drive the equity

markets integration project with Peru and Chile (MILA),

aligned the conditions to yield a daily average volume

of COP $151.524 million, and a total annual turnover of

COP $53,51 billion. This volume is the greatest historical

traded amount in the equity market, and meant a

36.37% increase over the volume transacted in the

preceding year.

Bol

sa d

e Va

lore

s de

Col

ombi

a an

d it

s Vi

sion

of

the

Futu

re.

10

Page 15: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

On the other hand, BVC’s Fixed Income market grew

5% and mobilized funds for COP $2.214 billion, within a

low interest rate context, benefiting both, the investors,

and the issuers. Although the TES securities continued

being the most transacted asset with a 76.5% market

share, trading of private debt increased by 14% with total

transactions for COP $163 billion.

The primary debt issue exceeded the volume placed in

2009 by 2.9%; 35 issuers raised funds amounting to

COP $13,8 billion, with an average demand of 200% per

issue.

In the Derivatives Market there was a 1.830% growth

in the traded volume, mobilizing operations for an

amount of COP $25,15 billion. The promotion of the

existing products, the launching of new products and

the development of an intensive training plan for traders

supported this growth. During 2010 the TES Futures

Program for Market Creators was implemented; futures

were launched on ECOPETROL’s individual shares and

PFBCOLOM’s shares, and an exchange rate futures mini-

contract was entered into, which facilitated the NDF’s

market migration to the standardized derivatives market.

Furthermore, during the year the growth of the market

was benefited with the launching of new SAE services

for back office processes and information dissemination.

The SAE services supplement large electronic platforms,

through electronic access facilities with the same

technical standards, and facilitate reaching the trades

infrastructure, allowing automatic trading through

computational algorithms, among other.

Lastly, but not being less important, we highlight the

new scope of the educational programs offered by the

Exchange; historical goals were achieved in the “Bolsa

Millonaria” contest and in the equity and foreign currency

trading contests; new agreements were entered into with

universities; and two new BVC Points were created,

whereby the market, investment, and commercial offers

of the SCBs are promoted.

Bol

sa d

e Va

lore

s de

Col

ombi

a an

d it

s Vi

sion

of

the

Futu

re.

11

Page 16: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Market Development Chapter 1

Page 17: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

International EnvironmentAfter suffering the greatest economic activity drop of the

last eight decades (2008-2009), there was a 5% global

economic growth in 2010 according to the IMF figures,

slightly above its long-term trend. Notwithstanding,

recovery was not homogeneous; in high-income

countries, where the effects of the 2008 crisis were

severe and straightforward, there were growth rates

under those of developing countries. The divergence

of the macroeconomic cycles between regions brought

forth concern about the recovery sustainability and the

capacity of certain nations to finance their ever increasing

fiscal deficits. As a consequence of this uncertainty,

Mar

ket

Dev

elop

men

t

Source: International Monetary Fund

15,0

10,0

5,0

0,0

-5,0

-10,02007Q4 2008Q1 2008Q2 2008Q3 2008Q4 2009Q1 2009Q2 2009Q3 2009Q4 2010Q1 2010Q2 2010Q3 2010Q4

World Developed Economies Emerging Markets

Growth from one quarter to another, by regions (%)

13

Page 18: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Post-Crisis Return 2010 return

20%

10%

0%

-10%

-20%

-30%

Commodities Emergentes EEUU Mundo Japón Europa

the level of the agent’s risk aversion changed abruptly

throughout the years, provoking high volatility episodes

in the price of financial assets, although in general such

assets reflected better economic conditions.

Since there was no direct spreading of the crisis, the

financial systems in emerging markets contributed to

a fast recovery of private demand. In turn, the better

perspective of these nations attracted the necessary

foreign investment flows in order for their economies to

grow above 7% on average1.

The foreign investment flow and the good economic

performance of these countries had a positive effect

on the value of their equity markets and on the price

of commodities, mainly pulled by Chinese demand. The

MSCI-EM index, which replicates the equity behavior of

emerging markets grew 16,4%2 and the Commodities

Index CRY grew 17,4% in 2010.

Developed economies also experienced slight recovery

of private demand, although more moderately. Their

average economic growth was 3%.

Source: International Monetary Fund

Mar

ket

Dev

elop

men

t

30

20

10

0

-10

-20

-30

2007Q1 2007Q2 2007Q3 2007Q4 2008Q1 2008Q2 2008Q3 2008Q4 2009Q1 2009Q2 2009Q3 2009Q4 2010Q1 2010Q2 2010Q3

Developed Economies Emerging Markets

15

10

5

0

52007Q1 2007Q2 2007Q3 2007Q4 2008Q1 2008Q2 2008Q3 2008Q4 2009Q1 2009Q2 2009Q3 2009Q4 2010Q1 2010Q2 2010Q3

Developed Economies y Emerging Markets

1 Source: International Monetary Fund, average adjusted by PPP.2 Source MSCI-BARRA and Bloomberg, BVC estimates.

Quarterly change in actual gross investment, by economy type

Quarterly change of private consumption, by economy type (Annual %)

Equity and Commodities Indices Behavior

14

Page 19: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Source: Bloomberg and International Monetary Fund

Indeed, the absence of positive signals in the real estate

market, the weakness of the financial sector and the

slow recovery of the labor market, in particular in the

United States, did not allow a greater reactivation of

private demand.

Mar

ket

Dev

elop

men

t

2

1

0

-1

-2

-3

-4

2008

m1

2008

m2

2008

m3

2008

m4

2008

m5

2008

m6

2008

m7

2008

m8

2008

m9

2008

m10

2008

m11

2008

m12

2009

m1

2009

m2

2009

m3

2009

m4

2009

m5

2009

m6

2009

m7

2009

m8

2009

m9

2009

m10

2009

m11

2009

m12

2010

m1

2010

m2

2010

m3

2010

m4

2010

m5

2010

m6

2010

m7

2010

m8

2010

m9

2010

m10

2010

m11

To face the weakness of the financial and private sectors,

most of the administrations of developed economies

decided to extend fiscal and monetary encouragement

that had began at the end of 2008 and at the beginning

of 2009. Hence, the fiscal deficit of these nations and

their debt ratio with regard to the GDP continued growing.

Source: Bloomberg and International Monetary Fund

185

170

155

140

125

11

10

9

8

7

6

5

4

jan - 08

mar -

08m

ay - 08

jul - 08

sep - 0

8nov - 0

8jan - 0

9m

ar - 09

may - 0

9jul -

09se

p - 09

nov- 09

jan- 10

mar-

10m

ay- 10

jul- 10

sep- 1

0nov- 1

0

Case Shiller Housing Prices Index Unemployment

US Labor Market and Housing Prices Behavior

Employment Growth in Developed Economies (3 Months Average %)

15

Page 20: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Public debt as GDP percentage in the United States,

which was historically located around 40%, in 2010

closed at 65%, with projections of levels nearby 80%

for 2014. In the Euro Zone, this variable passed from

70% to 80%, although for many member countries it

exceeded 100%.

These circumstances brought concern to the market and

to the credit rating firms about the capacity of developed

nations to repay their debt, mainly in the Euro Zone. In

April, the Greek debt was rated by Standard & Poor’s

under the investment grade category and the interest rate

for certain maturities increased more than one thousand

basic points. Facing the refinancing impossibility at a

reasonable cost in the capitals market, Greece received

a EUR $110.000 million loan from the IMF.

The measure applied by the Fund and the commitment

of the European Union to support those nations under

difficulties were able to temporarily revert the drop of the

Euro value and the increase in agents’ risk aversion in

the market.

Notwithstanding, in August Ireland’s and Portugal’s

indebtedness costs drastically increased. In mid-

November, before the European Union granted a

loan to Ireland to recapitalize its financial system, the

indebtedness cost of Spain and Italy had already caught

up such situation. Things began to get back to normal

when the members of the area agreed to create a stability

fund for a value of around one billion euros.

Source: Bloomberg

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%1996 1997 1998 1999 2000 2001 2002

EEUU EUROZONE

2003 2004 2005 2006 2007 2008 2009 2010

Public Debt as GDP %

Mar

ket

Dev

elop

men

t

16

Page 21: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Source: Bloomberg

In the United States, the indebtedness increase

generated an ample discussion within the local political

scope, particularly after the Republican Party attained

majority in the Parliamentary elections at the end of

the year. However, it was the decision of the Federal

Reserve of increasing its balance through the purchase

of Treasuries for a value of USD $600.000 million,

measure which was called QE2, which most impacted

the local and international capitals market.

The FED decision not only affected the Treasuries market

which experienced high volatility and a curve ascending

increase, but that also resulted in a dollar value loss vis-

à-vis most of the world currencies. Likewise, it generated

a lesser funding cost in dollars that encouraged the use

of “carry” strategies and the purchase of risky assets,

favoring the equity market and the credit margins3.

For this reason, the equity market in the United States

had an outstanding performance; the SPX grew 12,8%

with a report of better profits than expected by the

majority of the companies listed in the index.

The economic recovery is expected to finally consolidate

in 2011. Notwithstanding, the countries in developed

economies must correct their fiscal imbalances, without

affecting the private demand recovery, and the emerging

Greece Ireland Portugal Spain Italy

0

600

400

200

1200

1000

800

01/2

010

02/2

010

03/2

010

04/2

010

05/2

010

06/2

010

07/2

010

08/2

010

09/2

010

10/2

010

11/2

010

12/2

010

01/2

011

Ireland RescueGreece Rescue

VIX Index EURO

01/2

010

02/2

010

03/2

010

04/2

010

05/2

010

06/2

010

07/2

010

08/2

010

09/2

010

10/2

010

11/2

010

12/2

010

01/2

011

10.00

0

20.00

30.00

40.00

50.00

1,30

1,25

1,20

1,15

1,35

1,40

1,45

1,50

Ireland Rescue

Greece Rescue

3 The price of commodities also increased facing the QE2 since they are used by the market as a hedge or speculation instrument to cope with dollar depreciation.

Equity and Euro Market Risk Aversion Behavior

CDS Behavior by Country (Basic Points)

Mar

ket

Dev

elop

men

t

17

Page 22: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Source: Bloomberg

economies must control the incipient inflationary booms

derived from the full use of productive factors. In the

global scope, the nations must coordinate their efforts

to correct commercial imbalances and possible tensions

derived from divergence in economic cycles between

emerging countries and developed countries.

National Environment

The same as the rest of the world, in 2010 Colombia

evidenced an economic growth exceeding what was

expected, and according to Government projections, the

actual growth was 4,5%. Monetary and fiscal measures

adopted to mitigate the effects of international crisis,

which were started in 2009 and extended to 2010,

promoted economic activity and permitted a rapid

recovery of the private sector trust indicator. In this

context of macroeconomic stability, the local financial

market had great dynamism and in certain markets there

were unprecedented appreciations and activity levels.

Source: International Monetary Fund

2,00

10 years treasury rate Dollar Value Index

1,50

2,50

3,00

3,50

4,00

75

77

79

85

83

81

87

89

QE2 Announcement

Greece Sovereign Crisis ja

n - 1

0

feb

- 10

mar

- 10

apr -

10

may

- 10

jun

- 10

jul -

10

aug

- 10

sep

- 10

oct -

10

nov

- 10

dec

- 10

Ireland Sovereign Crisis

1996

1997

1998

1999

2000

EEUUOil ExportingGermany + JapanChina + Asia Emerging Markets

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

-2-1,5 -0,5 -0,5 10 -1,5-1

Treasuries and Dollar Value Index Behavior

Suplus / Deficit in the current account as %of the world GDP

Mar

ket

Dev

elop

men

t

18

Page 23: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

During the first semester of the year, the monetary

measures developed in 2009 were continued. The

Central Bank decreased the intervention rate by 50 basic

points on April 30, while the growth of the public expense

was maintained above the growth of the economy.

In the second half of the year, the intervention interest

rate was kept stable but the fiscal expense share

in the economy decreased, being consistent with

the commitments established in the midterm fiscal

framework. When the new Administration took office

in August, it focused on carrying out an ambitious

legislative agenda, which gave outstanding results

such as the approval in the first round, of the fiscal and

royalties sustainability act, (constitutional amendment)

and the promotion of the 4-year economic plan, the main

axes of which are the encouragement of the housing,

transportation, farming, science and technology sectors.

As opposed to what happened in other nations of the world,

the monetary and fiscal promotion was accomplished

without adversely affecting the Central Bank’s inflation

goal, or the macroeconomic stability. During most part of

the year total inflation was maintained in the inferior limit

of the band established by the Central Bank and only

as of October, time when the effects of winter began to

affect the food prices-, it began to show a bullish trend.

On the fiscal side, according to preliminary information,

the Government was able to comply with the COP $70

billion goal of tax collection and the financing plan was

completed without altering the funding cost of all other

economy agents.

Source: Fedesarrollo y DANE (National Statistics Department)

Source: Central Bank

02

-jan

-09

02

-mar

-09

02

-may

-09

02

-jul

-09

02

-sep

-09

02

-nov

-09

02

-jan

-09

02

-mar

-10

02

-may

-10

02

-jul

-10

02

-sep

-10

02

-nov

-10

02

-jan

-11

123456789

10

Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010 Q3 2010

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00%

8.00%

Central Bank Reference Rate (%) Behavior

Goverment Consumption (Annual Percent change)

Mar

ket

Dev

elop

men

t

19

Page 24: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Source: Central Bank

Source: DANE

In this favorable macroeconomic context, trust and

demand of the private sector increased substantially.

The greatest dynamism in households spending

and investment was in turn reflected in the growth of

consumption, commercial and mortgage funds.

Direct foreign investment amounted to USD $9.485

million, with an 84% share in the petroleum and mining

sectors. On the other hand, portfolio foreign investment,

which had been negative in 2009, increased to USD

$2.349 million. External trust in Colombian economy

was also reflected in the external indebtedness cost

decrease. The credit margin of the 5-year Colombian

debt decreased 21%, reaching 112 basic points.

Good performance of local economy fostered markets

performance. The Equity Market had an outstanding

performance. The main equity indexes of the country

reached unprecedented values with growth above the

main indexes of the world and of the region.

Janu

ary

Febr

uary

Apr

il

Mar

ch

May

July

June

Aug

ust

Sep

tem

ber

Oct

ober

Nov

embe

r

Dec

embe

r

1,00%

1,50%

2,00%

1,50%

3,00%

1,50%

4,00%

1,50%

Annual Inflation Lower Range Higher Range

2,00%

01

-01

-10

01

-02

-10

01

-03

-10

01

-04

-10

01

-05

-10

01

-06

-10

01

-07

-10

01

-08

-10

01

-09

-10

01

-10

-10

01

-11

-10

01

-12

-10

01

-01

-11

3,00%

4,00%

5,00%

6,00%

7,00%

8,00%

9,00%

DTF-90

IBR Overnight

Tasa Banrep

TES2014

In the Fixed Income market, the TES curve displaced

downwards and considerably decreased the upturn with

which it began in 2010. Decrease in the funding cost

encouraged private debt placement, which reached

Inflation Bahavior During 2010

Interest Rate Behavoir

Mar

ket

Dev

elop

men

t

20

Page 25: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

COP $13,8 billion. For the end of the year, the greatest

inflation expectations forced a slight correction in the

discount rates of instruments issued by the Government,

especially in the long segment of the yield’s curve.

In the Exchange Market, the Colombian Peso (COP)

evidenced a 6,92% appreciation. The greater entry of

external flows and the dollar global trend encouraged

such behavior. As a fast response to peso appreciation,

the issuer purchased USD $3.060 million throughout

the year, of which USD $420 million were obtained

through direct auction. In the meantime the Government

adopted a series of tax and re-organization measures in

its funding strategy for 2010 and 2011.

It is expected that in 2011 the Government will develop

an aggressive investment program to offset the negative

effects caused by La Niña phenomenon in the country’s Source: Bloomberg

Source: Fedesarrollo

40353025201510

50

-5-10-15-20-25-30-35-40

nov-08 feb-09 may-09 aug-09 nov-09 feb-10 may-10 aug-10 nov-10

%

Consumer ConfidenceCommerce ConfidenceIndustry Confidence

12,00

10,00

8,00

6,00

4,00

2,00

0,00

-2,00

-4,00

Household Consumption Gross Capital Formation

Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010 Q 3 2010

Source: Financial Superintendence and BVC.

-10%

0%

10%

20%

30%

40%

50%

60%

feb

-06

apr-

06

jun-

06

aug-

06

oct-

06

dec-

06

feb

-07

apr-

07

jun-

07

aug-

07

oct-

07

dec-

07

feb

-08

apr-

08

jun-

08

aug-

08

oct-

08

dec-

08

feb

-09

apr-

09

jun-

09

aug-

09

oct-

09

dec-

09

feb

-10

apr-

10

jun-

10

ago-

10

oct-

10

Total Commercial Consumption Housing

16141210

8642

2006

2007

2008

2009

2010

Confidence Indicators (Fedesarrollo)

Household’s Consumption Behavior and Investment

Private Debt Raised (COP Billions)Loans Annual Growth

Interest Rate Behavoir

Mar

ket

Dev

elop

men

t

21

Page 26: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

infrastructure and in the general economy. On the

monetary side, the Central Bank will possibly increase

the intervention rate in the second semester, gradually

neutralizing the expansive monetary policy implemented

in the last two years.

With regard to the external sector, it is expected that the

global economic recovery will have a positive impact on

the price of commodities and on the country’s exchange

terms. With this in mind, it is particularly relevant for

10

11

9

8

7

6

5

4

3

20 4 6 8

TT

TT

10 12 14

500

550

450

400

350

300Q1 2010 Q2 2010 Q3 2010 Q4 2010

Source: Bloomberg, curved generated through logarithmic interpolation.

Source: Bloomberg, curved generated through logarithmic interpolation.

Curve Inclination (Basic Points)

TES Yield Curve Behavior in 2010

Mar

ket

Dev

elop

men

t

22

Page 27: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Source: Bloomberg

the Government to continue with the adoption of the

fiscal rule, which will allow the country assuring that the

mining-energetic boom generates the necessary funds,

not only to finance the development plan, but also to

obtain the necessary fiscal indicators to recover the

investment grade lost during the 90s.

COLCAP Bovespa IPC-Mexico Standard and Poor’s FTSE NIkkei 225

01/2

010

01/2

010

01/2

010

02/2

010

02/2

010

03/2

010

03/2

010

04/2

010

04/2

010

05/2

010

05/2

010

06/2

010

06/2

010

07/2

010

07/2

010

07/2

010

08/2

010

08/2

010

09/2

010

09/2

010

10/2

010

10/2

010

11/2

010

11/2

010

12/2

010

12/2

010

12/2

010

150,00

140,00

130,00

120,00

110,00

100,00

90,00

80,00

Source: Bloomberg

Suize Frank

Sterline PoundYen

Euro

Candian Dollar

Dollar Index

Peruvian Peso

Chilian Peso

Real

Colombian peso

-10,00% -5,00% 0,00% 5,00% 10,00% 15,00% 20,00%

Behavior of the equity indices in local currency(standardized series, base 01/01/2010)

Foreign currency return vis-á-vis USD in 2010

Mar

ket

Dev

elop

men

t

23

Page 28: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

In 2010 the fixed income traded volume at the BVC grew

5,34%, reaching COP $2.214,05 billion. This behavior

took place in a year where the interest rate continued

low and economy performance was above expectations.

Such economic climate favored both, the issuers, and

the investors.

Of all the negotiations carried out throughout the year,

the TES continued being the most transacted Fixed

Income securities, with a 76,43% share, followed by

private debt with 19,04%, and public debt different from

TES with 4,53%.

TES Market With regard to the previous year, the total TES Market

value, including transactions effected at the MEC and

SEN, decreased 18,41%, reaching COP $3.018,81 billion

in 2010. The drop took place in the trades volume of the

Markets

Fixed Income Market

2.500

2.000

1.500

1.000

500

2001(jun-dec)

2002 2003 2004 2005 2006 2007 2008 2009 2010

100%90%80%70%60%50%40%30%20%10%0%

Transactional Listing

jan-08

mar-08

jul-08

sep-08

nov-08

jan-09

mar-09

jul-09

sep-09

nov-09

jan-10

mar-10

jul-10

sep-10

nov-10

Source: BVC

Fixed Income Market Traded Volume (COP Billions)

Trading Distribution

Mar

ket

Dev

elop

men

t

24

Page 29: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

SEN system, which decreased 40%. In contracts, the

BVC increased its transactions volume by 2,12% and its

share in this market reached 54,7%.

Private Debt In the private debt secondary market, securities were

transacted for COP $163,15 billion, which exceeded by

13,96% the amount registered in 2009. To this date, this

is the largest annual traded volume ever seen at the BVC

for such securities.

In the primary market, the bullish trend in amounts

placed was maintained, showing a 2,83% growth with

regard to previous year. The supply of securities in the

primary market evidenced an average excess demand

2.500,00

2.000,00

1.500,00

1.000,00

500,00

2003 2004 2005 2006 2007 2008 2009 2010

MEC SEN

through auction of 2,06 times. Of the total issues, 48%

of the securities were indexed to the CPI, 12% to the

DTF, 8% to the IBR, and the remaining 31% were fixed

rate securities.

For 2011 it is expected that Fixed Income market

maintains the current transaction volumes. In addition,

as promoter of the securities market, the BVC will

implement a strategy to increase liquidity in the

transactional system. The fundamental pillar of this

strategy is the development of new products. In addition,

the Exchange, in alliance with the National Government,

will seek enhancement of the regulatory framework for

the existing Fixed Income transactions.

Source: BVC and Central Bank

TES Volumes per Market (COP Billions)

Trading Distribution

Mar

ket

Dev

elop

men

t

25

Page 30: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Equity Market

The favorable conditions of the local market, the presence

of new issuers, the greater appetite of international

investors, as well as the changes in the equity transaction

model and the streamlining of the transactions systems

accomplished in 2009, materially fostered the increase

of Equity Market volumes in 2010.

This dynamics was consolidated in the second half of the

year with a change in the trend of the monthly amount

dealt with, in such a way that during the last quarter a

monthly average of COP $4,56 billion was reached.

The daily transactions average was COP $151.524

million, representing a 32% increase with regard to 2009.

Likewise, the total transacted in the year was considered

the maximum annual historic figure ever attained, and

amounted to COP $37,1 billion, representing a 33,9%

increase vis-à-vis the COP$ 27,7 billion transacted in the

preceding year.

2008 2009 2010

2,10

2,05

2,00

1,95

1,90

1,85

1,80

$ 30.000.000

$ 25.000.000

$ 20.000.000

Total Raised Total Demanded Bid to Over

$ 15.000.000

$ 10.000.000

$ 5.000.000

jan-

10

feb

-10

mar

-10

apr-

10

may

-10

jun-

10

jul-1

0

aug-

10

sep

-10

oct-

10

nov-

10

dec-

10

6

5

4

3

2

1

0

COP

Billi

ons

The COLCAP index started with a value of 1.367 units,

and ended the year in 1.824; the appreciation evidenced

was 33,4%. The behavior of the stock prices, added to

the primary issuance of Davivienda’s preferred stock and

the listing in the market of Pacific Rubiales and Canacol,

among other, explains the market capitalization behavior.

It increased 46,5% compared to 2009 closing, ending

the year with a value of COP$ 417 billion.

Source: BVC

Source: BVC

Equity Market Monthly Trading in 2010

Private debt primary market

Daily Trading Average 2005 – 2010

CO

P M

illio

ns

Mar

ket

Dev

elop

men

t

26

Page 31: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

160.000

140.000

120.000

100.000

COP

Mill

ions

80.000

60.000

40.000

20.000

2005 2006 2007 2008 2009 2010

2.000

1.900

1.800

1.700

1.600

1.500

1400

1.300

1.200

01/12/2009 01/03/2010 01/06/2010 01/09/2010 01/12/2010

The presence of foreign stock issuers at the BVC was

consolidated with the listing of Pacific Rubiales Energy

as the first foreign issuer of Equity on December 22,

2009. This share showed high liquidity and had a 109%

appreciation. Furthermore, as of the second quarter

of the year it made part of the basket that makes up

COLCAP capitalization index.

In this same line, transactions of Canacol Energy’s

common share began since August. This share showed

a 58% appreciation with a maximum transacted volume

in October.

Source: BVCSource: BVC

Source: BVC

BB COP

2010

100 200 300 400 500

2009

2008

2007

2006

2005

Private debt primary market

Market capitalization 2005-2010

Daily Trading Average 2005 – 2010 COLCAP Index 2010

27

Page 32: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

120.000.000

100.000.000

80.000.000

60.000.000

40.000.000

20.000.000

3.500

3.000

2.500

2.000

1.500

1.000

500

Num

ber o

f Sha

res

COP$

01/08/201001/07/2010 01/09/2010 01/10/2010 01/11/2010 01/12/2010

Volume Price

30.000.000

25.000.000

20.000.000

15.000.000

10.000.000

5.000.000

70.000

60.000

50.000

40.000

30.000

20.000

10.000

Am

ount

Rai

sed

(CO

P M

illio

ns)

COP$

01/12/200901/12/2009 01/12/2009 01/12/2009 01/12/2009

Volume Price

In September the market received preferred stock from

Banco Davivienda, which evidenced an appreciation

of 42% and their volume of transactions was nearby

COP $1 billion. Furthermore, in December the Building

Company Conconcreto increased its floating with a new

primary issuance, which underwent a 28% appreciation.

On the other hand, the distribution of investors in the

secondary market on equities presented considerable

changes during 2010. The participation of foreigners

amounted to 6,3% of the market with a 84% increase

in the transacted volume. In the same way, the segment

of individuals increased the transactions volume by 50%

during the year.

Finally, as a result of its good performance, the market

provided income for COP $20.845 million, with a 45%

increase vis-à-vis the revenues obtained in 2009.

For 2011, the BVC will continue with the process of

strengthening the Equity Market through the offer of new

products, the consolidation of the MILA Market and the

CGM, and the formalization of corporate integration with

the BVL.

Standardized Derivatives Market

The BVC continued its strategy of consolidating and

strengthening the Derivatives Market through the

promotion of existing products, the creation of new

ones and the implementation of an intensive training

and educational program. The transacted volume was

represented in 174.368 contracts, with a 1.830%

increase over 2009. Revenues received from the

Standardized Derivatives Market amounted to COP

$1.633 million. New members and investors had joined

this market.

Source: BVC

Source: BVC

Source: BVC

COP

Billi

ons

35,0

30,0

25,0

20,0

15,0

10,0

5,0

_

Indi

vidu

als

Indu

stry

Sec

tor

Inst

itutio

nals

Inte

rmed

iarie

s

Non

- Re

side

nts

2009 2010

Pacific Rubiales Energy

Traded Volume per Investor Type on Equities

Canacol Energy

Mar

ket

Dev

elop

men

t

28

Page 33: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

COP

Mill

ions

2009

-1

2009

-2

2009

-3

2009

-4

2009

-5

2009

-6

2009

-7

2009

-8

2009

-9

2009

-10

2009

-11

2009

-12

2010

-1

2010

-2

2010

-3

2010

-4

2010

-5

2010

-6

2010

-7

2010

-8

2009

-9

2010

-10

2010

-11

2010

-12

5.00

4.00

3.00

2.00

1.00

0.00

Performance Evolution of Existing Products The volume of TES futures represented 54% of the

total transactions during 2010, with a daily average of

COP $53.934 million, equivalent to 202 contracts. This

behavior was supported in the implementation of the

Market Creators Program, which resulted in an important

liquidity increase, promoting the annual turnover increase

in 321,33% and the participation of non market creator

entities, which represented 24%.

On the other hand, the volume of exchange rate

futures represented 45% of the total transactions with

a daily average of COP $46.419 million, equivalent to

599 contracts. These amounts increased the trades

by 1.025% vis-à-vis the preceding year. The result is

explained by the final migration of the NDF’s market to

the futures market. Consequently, at year closing the

NDF’s totalized a volume of COP $27,64 billion, showing

a 32,7% decrease with regard to the former year. The

revenues received by this market amounted to COP

$925 million.

FOTO DERIVADOSFELIPE TRUJILLO

Source: BVC

Traded volume

Mar

ket

Dev

elop

men

t

29

Page 34: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

100%

90%

80%

70%

60%

50%

40%

20%30%

10%0%

USD

Gov. Bonds

Shares

2010-1

2010-2

2010-3

2010-4

2010-5

2010-6

2010-7

2010-8

2010-9

2010-10

2010-11

2010-12

New Products

ECOPETROL’s Shares Futures and BANCOLOMBIA’s

Preferred Stock were introduced to the futures market

in February. The trades turnover of these instruments

amounted to COP $385 million, representing 1,53%

of the total trades. The accrued daily average passed

from 13 contracts in April to 430 in December. The new

stock futures evidenced a slow development but allowed

progressing in the entities readiness.

Likewise, as a response to the need of offering new

investment and hedge tools on exchange rate, the mini-

futures contract on TRM was launched in November. The

amount traded with this instrument since its entry to the

market represented 0,96% of the total trades, volume

equivalent to COP $242.265 million.

Training Program The consolidation of new and existing products was

materially supported by the implementation of our training

program addressed to direct traders of the market, through

seminars offered by the BVC to each one of the trading

desks. To supplement this, international conferences on

different derivative products trading were held with the

additional participation of financial curricula professors of

the main universities. A total of 624 persons were trained

and the largest covered group was the traders, with 56%.

Participants The number of participants increased during the year,

engaging four new entities as members of the market,

and there was an increase in the number of active

trading entities, which passed from 19 a 25. The BVC

accompanied the new entities both, in the process to get

ready, as well as in the entry to the Market.

The Market evidenced diversification, by type of

participant. While in 2009, 80% of the traded volume

was accomplished by SCBs, in 2010 such participation

was reduced to 54% (see Graph No 5). For all other

entities a participation increase is observed, pointing out

the amount traded by Banks, which passed from 13% in

2009 to 33% in 2010; furthermore, the nominal traded

volume by all entities increased on average 17 times with

respect to the previous year.Source: BVC

- Market Share per Entity Type

Volume Distribution per Instrument Type

Mar

ket

Dev

elop

men

t

30

Page 35: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Banks

Brokerage firms

Financial Corp.

Pension Funds

Others

33,0%

13,5%

79,8%

9,8%

5,7%

2,7%

0,9%0,1%

0,2%

54,4%

2009

2010

Brokerage Firms

Pension Funds

Banks

Financial Corp.

Trust Companies

Leasing Companies

1714

3

3

11

1

3

9 9

2

1

2009

2010

Traders

Risk teams

Commercial & distribution

Students

Teachers

Managers

Others

56%

14%

11%

7%

6%2%4%

On the other hand, in 2010 the Derivatives Market

evidenced an increase in traded volume by clients, which

amounted to 18,42% , as compared to 6,35% of the

previous year. The traded volume by clients increased

The derivatives operations were mainly accomplished

through the trading terminal provided by the BVC.

Notwithstanding, the use of routing systems represented

9% of the traded volume during the year, with an amount

of COP $8,2 billion. This figure is equivalent to three

times the one recorded in 2009.

During the year a material increase in the listing volume

was evidenced. Market share of this segment reached

41% over total trading, as compared to 3% achieved in

due to the new use of derivative products in investment

structures of SCB’s clients. The house trading desks

operated 81,5% under this figure.

2009. Such increase was explained by the dynamics of

the Exchange Rate Futures market that maintained the

NDF’s operating in the migration process.

Finally, actions conducted by the BVC before the

competent authorities allowed approval of regulatory

amendments at the end of 2010, which created better

Market access conditions for foreign investment in

derivative products and a fiscal treatment more in line

with the market needs concerning investment in liquidity

indexes derivatives.

Source: BVC

Source: BVC

Attendance per Agent Type

- Number of Members per Entity - Market Share per Entity Type M

arke

t D

evel

opm

ent

31

Page 36: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

100%

90%

80%

70%

60%

50%

40%

20%

30%

10%

0%

2010

-1

2010

-2

2010

-3

2010

-4

2010

-5

2010

-6

2010

-7

2010

-8

2010

-9

2010

-10

2010

-11

2010

-12

Third Parties Prop.

100%

120%

80%

60%

40%

20%

0%

2009 2010

OTC Electronic

3%

97%

41%

59%

In 2011 the BVC shall continue with the promotion

and development of its strategy in the Derivatives

Market in three fundamental aspects: consolidation of

the existing products with the implementation of new

liquidity schemes, training sessions to the Market and

the expansion of products supply on local and regional

underlying items. All the above, given the importance

of the Derivatives Market internationalization process

expected to take place in 2011 with the corporate

integration of the Colombian and Peruvian Exchanges,

as well as with the MILA launching.

Source: BVC

Source: BVC

Volume by Trading Account

Volume Distribution per Transaction Origin

Mar

ket

Dev

elop

men

t

32

Page 37: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Issuers Management

The main management objective with local and foreign

issuers is to contribute to the growth and development

of the capitals market by channeling savings towards

productive investment, seeking new Fixed Income and

Equity issuers and giving more potential to the current

ones.

In 2010, the market promotion made by BVC brought

forth the listing of 14 new securities issuers, of which

10 corresponded to debt, and 4 to equities. In addition,

the launching of the Colombian Global Market (CGM) is

highlighted, where 21 foreign stock were registered in an

independent trading board.

With regard to services provided to issuers, the BVC

worked in continuous improvement entering into and

executing special operations which, is reflected in the

excellent results obtained in the service satisfaction

individual surveys, as well as in the provided services

global survey.

To conclude, it is pointed out that billing for listing and

maintenance fees of securities issuers represented

15,80% of the Company’s total operating income.

Issuers CommitteeThe Issuers Committee is a discussion body of

representatives from securities issuer entities listed at the

BVC that studies the most relevant topics of the market

to feedback different authorities with its experience.

Such committee was created in 2009 and it continued

in 2010.

Likewise, it studies and discusses topics of interest for

the issuers and assesses regulations proposals that

may have an impact on their entities, in order to submit

concrete motions to the Financial Superintendence,

the Ministry of Finance and any other regulatory or

legislatives entities, if required.

Source: BVCNumber of issuers

Fixed income

Equity Market

2004

200381

108121

106140

98162

94149

90147

89

87

86

188

171

2005

2006

2007

2008

2009

2010

2000 50 100 150

Historic Issuer Evolution

Mar

ket

Dev

elop

men

t

33

Page 38: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

The Committee is comprised by ten securities issuer

companies who designated a principal member and an

alternate member to act as spokesmen in the discussion

and study of different topics. Furthermore, the Committee

has a chairman designated by the other members, who

is in charge of ensuring correct development of the

tasks and leads the different discussions, proposals and

commitments acquired in furtherance of the quarterly

and annual sessions.

The Issuers Committee is supported by the Exchange

throughout development of its different sessions and

in line with the above it led the organization of the

Annual Issuers Meeting held on November 30th. Topics

dealt with in 2010 were debated in such meeting and

Source: BVC

$ 16.000.000

$ 14.000.000

$ 12.000.000

$ 10.000.000

$ 8.000.000

$ 6.000.000

$ 4.000.000

$ 2.000.000

$ 0

5352

33

22

13

Raised volume

No. auctions

Rais

ed v

olum

e (C

OP

Mill

ions

)

2006 2007 2008 2009 2010

attendants had the opportunity to state the issues they

deemed relevant to be studied and discussed by the

Committee in 2011.

Fixed Income It is worth mentioning that in 2010 the BVC was a

strategic ally in the growth of Colombian companies.

In this year 35 companies, 10 of which were recently

incorporated, obtained financing for their projects

issuing debt securities. Throughout the year such issuers

performed 53 Dutch Auctions or final demands, and in

total obtained funds in the capitals market amounting to

COP $13,79 billion, increasing by 2,9% the amount of

debt placements through special trades accomplished

at the BVC, as compared to 2009.

Numbers of Auctions and Raised Volume

Mar

ket

Dev

elop

men

t

34

Page 39: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Tabla 1. Operaciones Especiales de Renta FijaIssuer No. of Transactions Security Amount Raised

Banco Bilbao Vizcaya Argentaria Colombia S.A. BBVA Colombia 1 Ordinary Bonds $ 468.680

Banco Colpatria Multibanca Colpatria S.A. 1 Subordinated Bonds $ 154.400

Banco Davivienda S.A. 3 Ordinary Bonds $ 1.250.000

Banco de Bogotá S.A. 1 Subordinated Bonds $ 199.998

Banco de Comercio Exterior de Colombia S.A. 1 Ordinary Bonds $ 382.370

Banco de Occidente S.A. 1 Ordinary Bonds $ 359.550

Banco Popular S.A. 3 Ordinary Bonds $ 1.100.000

Banco Santander Colombia S.A. 1 Subordinated Bonds $ 140.000

Bancolombia S.A. 1 Ordinary Bonds $ 600.000

Carvajal Internacional S.A. 1 Ordinary Bonds $ 400.000

Cementos Argos S.A. 2 Commercial Papers $ 250.000

Citibank Colombia S.A. 2 Ordinary Bonds $ 255.900

CMR Falabella S.A. 2 Ordinary Bonds $ 92.950

Codensa S.A. E.S.P. 1 Ordinary Bonds $ 225.000

Ecopetrol S.A. 1 Public Debt Bonds $ 1.000.000

Emgesa S.A. E.S.P. 1 Commercial Papers $ 70.000

Empresa de Energía del Pacífico S.A. E.S.P. 1 Ordinary Bonds $ 600.000

Empresas Públicas de Medellín E.S.P. 1 Public Debt Bonds $ 500.000

Fideicomiso No. 3-4 1331 Concesionaria de Occidente 1 Ordinary Bonds $ 162.500

Fideicomiso Titularización Inversiones Conconcreto S.A. 1 Credit Content Securities $ 100.000

Financiera Andina S.A. Finandina 3 Ordinary Bonds $ 86.083

Financiera de Desarrollo Territorial S.A. Findeter 3 CDTs $ 1.038.650

Grupo de Inversiones Suramericana S.A. 1 Commercial Papers $ 233.652

Helm Bank S.A. 1 Ordinary Bonds $ 400.000

Interbolsa S.A. 1 Ordinary Bonds $ 120.000

Isagen S.A. E.S.P. 1 Public Debt Bonds $ 400.000

Leasing Bancolombia S.A. 2 Ordinary Bonds $ 620.000

Leasing Corficolombiana S.A. 1 Ordinary Bonds $ 86.332

Patrimonio Autónomo Grupo Financiero de Infraestructura 2008-1 1 Ordinary Bonds $ 180.161

Patrimonio Autónomo Grupo Financiero de Infraestructura 2010 1 Ordinary Bonds $ 121.605

Patrimonio Autónomo TDEX 10-1 1 Credit Content Securities $ 345.700

Patrimonio Autónomo Títulos Homecenter 1 Credit Content Securities $ 100.000

Patrimonio Autónomo Transmilenio Fase III 2 Credit Content Securities $ 282.270

Titularizadora Colombiana S.A. Hitos 6 Mortgage Securities $ 1.169.935

UNE EPM Telecomunicaciones S.A. 1 Public Debt Bonds $ 300.000

TOTAL 53 $ 13.795.737

(COP Millones)

Source: BVC

Fixed Income Issuances

Mar

ket

Dev

elop

men

tFurthermore, it is worthwhile highlighting the trust of

investors in this market with

three relevant facts. First, the issues demanded amount

which is approximately COP $28,47 billion, corresponding

to 2,06 times the total amount placed.

Second, the success in securities rated AA+ issuances

accomplished by companies of the real and financial

sectors, such as Carvajal Internacional, Financiera

Andina, Grupo Financiero de Infraestructura

(Infrastructure Financial Group), Interbolsa and Isagén,

which obtained 14,8% of the funds placed through debt

issues in 2010.

And a third aspect, the long placement terms, between 15

and 30 years, of companies such as EPSA, Isagén, Grupo

Financiero de Infraestructura, EPM and Ecopetrol, which

allows them a long-term financing, at attractive rates.

35

Page 40: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Source: BVC

$ 3.500.000

$ 3.000.000

$ 2.500.000

$ 2.000.000

$ 1.500.000

$ 1.000.000

$ 500.000

$ 0

Demanded Volume

Allocated VolumeCOP

Mill

ions

Individuals Legal Entities

Pric

e (C

OP)

42,48%25.000

20.000

15.000

10.000

5.000

_

$16.129 $22.980

30/12/201005/10/2010

Price Evolution of Banco Davivienda Stock (PFDAVVNDA)

Equity Issue Allocation of Banco Davivienda by Investor Type

Equity Market Four new issuers of equities were listed in 2010. Canacol

Energy became the second foreign issuer in having

access to the market. Banco Davivienda and Proenergía

Internacional followed the process, together with Fondo

de Capital Privado Inmobiliario Grupo Interbolsa, which

listed its equity securities.

Within the special operations on equities accomplished,

it is worthwhile pointing out the primary issues of

Banco Davivienda preferred stock, and of Constructora

Conconcreto’s and Fogansa’s common shares.

Source: BVC

ISSUER

BANCO DAVIVIENDA CONSTRUCTORA CONCONCRETO FOGANSA

Value

Allocation Date

Suscription Price per

Share (COP)

Number of total shares

allocated

Total Amount Allocated

(COP)

Total Amount

demanded (COP)

September 20th, 2010

$ 16.129

26.000.000

$ 419.354.000.000

$ 5.461.633.757.108

December 20th, 2010

$ 1.315

72.000.000

$ 94.680.000.000

$ 1.198.903.836.360

December 30th, 2010

$ 2.000

5.202.797

$ 10.405.594.000

$ 10.405.594.000

Ordinary Shares Ordinary SharesPreffered Shares with no voting rights

Equity Issues

Regarding Shares Public Offerings (SPOs), three

transactions were executed with a total awarded amount

of COP $88.615 million in securities of Compañía

de Electricidad del Tuluá, Compañía Colombiana de

Inversiones and Proenergía Internacional. In the last

trading, Compañía de Petróleos de Chile –COPEC-

acquired the additional shares with which it became the

beneficial owner of 56,15% of Proenergía Internacional’s

outstanding shares, acquiring control of the company.

Mar

ket

Dev

elop

men

t

36

Page 41: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Source: BVC

Public Offers of Shares

IssuerResult Publication

DatesRaised Volume(COP Millions)

Compañia de Electricidad de Tulúa S.A. E.S.P. 24/08/2010 $1.873

Compañia Colombiana de Inversiones S.A. E.S.P. 20/09/2010 Deserted

Proenergía International S.A. 16/12/2010 $86.742

Total $88.615

Colombian Global Market (International Quotation System)

The Colombian Global Market was launched last

December 15. This made it possible to trade foreign

securities at BVC, under the international quote modality.

The CGM allows improving competitiveness among

international markets; increases public offerings of

securities, and allows brokers to increase their business

opportunities.

Such securities will be traded, cleared and settled

through the systems currently managed by the BVC in

an independent board or session and Deceval shall be

the entity in charge of managing such securities through

the omnibus account held with Deutsche Bank, in its

capacity as international custodian. In addition, trading

hours were expanded, homologating the time with the

New York market trading system.

The securities listed in the CGM are only addressed

to professional investors, in the terms established in

Decree 2555/2010. Furthermore, it is important to note

that a securities listing application may only be made by

Source: BVC

Sponsor (Brokerage Firms)

Correval S.A. Interbolsa S.A. Valores Bancolombia S.A.

Anadarko Petroleum Corp (APC) Amazon.com Inc (AMZN) Apple Inc (AAPL)

Murphy Oil Corp (MUR) Barrick Gold Corp (ABX) Bank of America Corp (BAC)

Citigroup Inc (C) Caterpillar Inc (CAT)

General Electric Co (GE) Chevron Corp (CVX)

Google Inc (GOOG) Exxon Mobil Corp (XOM)

Gran Tierra Energy Inc (GTE) The Goldman Sachs Group Inc (GS)

Pfizer Inc (PFE) Johnson & Johnson (JNJ)

Research In Motion Ltd (RIM) JPMorgan Chase & Co (JPM)

Schlumberger Ltd (SLB) The Procter & Gamble Co (PG)

Wal-Mart Stores Inc (WMT)

Issuers listed in 2010 in the Colombian Global Market (CGM)

Mar

ket

Dev

elop

men

t

37

Page 42: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

ENTITY TYPE

PRODUCT BROKERAGE FIRM BANKS TRUST SELLER TOTAL

Own data

Internal Routing

External Routing

E-trading Data

Internal Data

Back Office

Distribution Data

15

5

7

7

5

6

N.A.

2

1

N.A.

N.A.

1

N.A.

N.A.

2

0

N.A.

N.A.

0

N.A.

N.A.

N.A.

0

N.A.

N.A.

0

N.A.

2

19

6

7

7

6

6

2

SAE Allies

Exchange Broker Firms (SCBs, for its initials in Spanish),

who shall assume information responsibilities and the

obligations contained in the mentioned Decree, as

well as in BVC Regulations and Single Circular, in their

capacity as Sponsors.

COMMERCIALMANAGEMENT Commercial management in 2010 was concentrated in

promoting and selling new products and services, and in

accompanying the listing of the Exchange Broker Firms

(SCBs) for the new MILA market, and strengthening

the building of loyal and personal relations with clients,

thorough value generating interactions.

Important changes have occurred in the services sale

process. Clients have been invited to participate in the

implementation of new services, by getting involved

in a pioneers program that allows them participating

since the developing and testing stage, until launching.

Leadership of participating clients in the program has

facilitated the implementation of the process and their

acquaintance with the service, obtaining effective and

efficient feedback in both directions. In the particular

case of Fixed Income- SAE-, Interbolsa and Correval

acted as pioneers, who at the end of the year were in the

testing phase.

SAE was positioned in the market as a product that

provides competitive advantage in business development.

During the year, entities related to the product increased,

passing from 11 in 2009 to 21 in 2010. Herein below is

a list of clients, by service:

Source: BVC

Mar

ket

Dev

elop

men

t

38

Page 43: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

The PRIM Board promotion, a product launched in May

as a result of the team work between the Exchange

and the banking sector, was intensified through the

commercial force in 2010. At the end of the year, COP

$957.000 million had been issued through the PRIM,

with a monthly average of COP $119.000 million. Ten

direct issuers actively participated, and two were involved

in the underwriting contract. This board provided income

for COP $50.58 million during the year.

The launching of the MILA market bought forth new

challenges to BVC’s commercial area. Increasingly, the

importance of the Exchange participation in the clients’

readiness stages becomes evident, particularly in the

case of MILA, to help understanding of the integration

functional, commercial and operative model, and the

immersion process of the three markets.

BVC’s commercial force assisted the SCBs in their

approach to the Chilean and Peruvian markets. Visits

were made to the Stock Exchange Markets of the two

countries, with attendance of 68 Colombian clients.

During such trip every delegation had the opportunity to

know the regulators, the clearing houses and the main

issuers, getting closely acquainted with the operation of

the markets and organizing one-on- one encounters with

the different brokers of the country. As a result, clients

made approaches and entered into commercial alliances

to support MILA’s future operation.

In November, commercial management was centered in

the dissemination and organization of MILA’s launching

official event, in order to summon foreign investors,

vendors, and other important actors of the international

market, to promote and begin positioning the global

trading accounts of this market.

Likewise, during the year activities focused on building

loyal and personal relations with clients. At the beginning

of the year the event “TRADERBVC” was held for the

first time, through which the Exchange acknowledged

the efforts and management activities of those traders

and entities that participated the most in such markets.

Furthermore, the BVC managed the development and

implementation of strategic activities addressed to

provide tools to the SCBs to be more competitive with

their clients; to attract new investors to the sector; and to

acknowledge and give more feasibility to the brands. In

this sense, the first syndicated type market research for

the Stock Exchange sector, called “Customer Satisfaction

Level of the SCBs and Top of Mind” was developed and

co-financed with the participation of nine firms.

The results allowed obtaining strategic information

to optimize retention of clients, improve their service

standards; generate strategic actions to achieve better

recognition of their brands and improving their products

portfolio.

Also, the first advertising campaign of the Stock

Exchange sector was launched, jointly with five SCBs.

The campaign sought to promote investment in the

Exchange and to increase feasibility for the participants’

brands.

Finally, clients have acknowledged the management

accomplished during the year through the rating granted

to the Exchange in the annual customer satisfaction

survey. Such survey reflected an increase in clients’

percentage with loyal and personal relations with the

BVC, passing from 15% in 2008 to 31% in 2010, as well

as in the total satisfaction indicator which passed from

4.1 to 4.3 in the same period.

Mar

ket

Dev

elop

men

t

39

Page 44: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

MARKET DEVELOPMENT Chapter 2

Page 45: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

The insertion of the Exchange in international markets

was one of the pillars that guided the regulatory strategy.

In this front, the Exchange promoted changes tending

to make feasible the integration of Equity Markets

managed at the Lima Stock Exchange, the Santiago

Trade Exchange and the Colombian Stock Exchange.

As a result of this management, the National Government

issued regulations that allow trading of cash equities

in the integrated market, making it feasible to create

accounts without segregation of the beneficial owner in

the clearing houses, taking into account all applicable

rules for the market integration to become a reality.

The General Regime of Capital Investments from

Abroad in Colombia and of Colombian Capital Abroad

was streamlined. This change, particularly in the regime

applicable to portfolio investments, allowed:

Regulatory Developments M

arke

t D

evel

opm

ent

41

Page 46: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

• Implementation of Securities Lending.

• Making payments through a manager, eliminating the

obligation of establishing a foreign capital investment

fund and

• Accomplishing monetary operations with derivatives financial

instruments. Likewise, the establishment of guarantees

required for such trades were expressly authorized.En

ese mismo contexto, se eliminó la solidaridad que

existía para los emisores por el cumplimiento de las

obligaciones de registro de la inversión extranjera.

In this same context, the existing solidarity for issuers

regarding compliance with foreign investment registering

obligations was eliminated.

Concerning the Tax Reform that took place in the last

month of 2010, the Exchange was able to match the

existing tax treatment for profits obtained from the sale

of stock, with the treatment for the trade of derivatives

consisting in securities the underlying item of which is

exclusively represented in shares listed in a Colombian

securities exchange, or in indexes or interest in collective

funds reflecting the behavior of such shares.

In other fronts, the National Government, by means of

Decree 2555 integrated into a single body of rules, those

applicable to the financial, insurance, and the securities

market, which significantly simplified its structure.

In addition, during the year the BVC promoted and

accompanied the updating of regulations that ended

in the issuance of Decrees related with provision of

prices to the market, the financial consumer protection

regime, the liquidity creators, the multi-funds scheme,

the external audit for entities supervised by the Financial

Superintendence, the securities centralized clearing

houses, cancellation of foreign shares listing, severance

pay and pension funds investment regime, as well as

the insurance companies technical reserves, materiality

criteria applicable to capital investments accomplished

through affiliates and subsidiaries of financial entities

from abroad, requirements for the offering of securities

issued by foreign entities, and the Exchange funds.

Herein below there is a list of the amendments approved

regarding the regulations of the transactional systems

managed by BVC:

BVC- Equity Market• Implementation of Securities Lending.

• Colombian Global Market (system of foreign

securities quotes)

• Trading of spot and simultaneous operations for BOCEAS

MEC Fixed Income• Creation for the Prim board

• Management of quotas whenever systems yielding

value added are used.

• Orders router in the fixed income market

Standardized Derivatives• Adjustment to the trades annulment procedure

Intellectual Property During 2010, the BVC accomplished actions tending to

protect its brands and to monitor registration applica-

tions that had been filed. To that end, follow-up is made

to the effectiveness of each of its brands, as well as to

the new registration procedures that have to be submit-

ted before the authorities.

As a result of such function, the BVC obtained the regis-

Mar

ket

Dev

elop

men

t

42

Page 47: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

tration of the brand Colombia Capital in classes 35 and

36. In addition, together with Depósito Centralizado de

Valores S.A., it started the registration proceeding for the

MILA Brand in classes35, 36 and 42.

It also fully complied with the copyright regulations with

regard to the installed software. The Administration

has complied with the provisions of Section 57, Decree

2649/ 1993.

TECHNOLOGICAL EVOLUTION

In 2010 the Exchange successfully reinforced certain

strategic pillars of its technological infrastructure, with

the objective of supporting the new business needs ex-

pressed in interconnection of the new Integrated Market

of the region (MILA) and opening the door to new possi-

bilities of growth in the local market.

The IT architectural design seeks to comply with the

highest international standards, being ready to support

the ongoing business increase, the development of in-

novating products, and the connectivity of brokers in the

region.

The challenge posed by the integration of the Colom-

bian, Peruvian and Chilean Equity Markets demanded

the implementation of multiple technologies, such as

the adoption of the routing HUB to multiple destinations

based on FIX protocol, to achieve functionalities such

as: transnational entry of stock purchase-sale orders,

brokers risk control, and multi-market trading screens.

Likewise, the strengthening of the orders messenger and

transportation infrastructure (EAS) was worked, and this

will allow supporting the organic growth of trading volu-

mes in the near future when having several countries

connected to our trading system.

The integrated functionality tests were started at the end

of 2010 involving not only Exchanges, but also regulators

and members of the market that wished to participate in

the first White March.

In the local strategic development plane, the Exchange

worked in improvements to the service levels and in te-

chnical support for clients and third parties both, in their

certification stage for involvement, and in maintenance.

Care given by the Electronic Access Services (EAS) de-

serves highlighting.

Likewise, through technological enhancements BVC see-

ks to raise the efficiency of transactional systems. With

this in mind, the response times were reduced by 80%

in electronic data delivery services through SAE. The mi-

dterm objective is to match the standards used in the

large Exchanges of the world.

The technological innovation processes were also

applied to our issuer clients. The experience of the re-

cent past in the sale of Ecopetrol’s shares allowed us to

automate the processing of clients’ massive requests in

equity democratization processes, via E-form. This was

the case of Banco Davivienda, where the platform was in

capacity of processing up to 300.000 requests per day.

Increasingly the Exchange’s technological innovation is

more sophisticated, adopting best practices available in

the market, with the philosophy of continuing to improve

the experience of clients’ interaction with the Exchange.

Mar

ket

Dev

elop

men

t

43

Page 48: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

New Products

Electronic Access Services (EAS)

Within the channels development strategy, the BVC works

so that the Access of the final client to the Exchange’s

systems becomes more efficient. This is why connectivity

mechanisms are developed and implemented giving

access to, and optimizing execution of joint procedures

between the Exchange and the brokers.

The Electronic Access Services (EAS) comply with these

functions upon integrating the brokers’ applications with

the BVC’s systems. Hence, EAS provide benefits for the

brokers, facilitating their clients’ access to the securities

market and allowing automation of their internal

processes.

Access of local and foreign investors to the BVC’s

equity market, through external routing (E-trade) and

the interconnection with the Peruvian and Chilean

Exchanges in the Latin American Integrated Market

frame (MILA), are two examples of the way in which EAS

provides access to new participants in the local market.

As a result of the implementation of the channels

development strategy, the volume transacted through

external routing increased 86%, passing from COP $1.85

billion in 2009 to COP $3.43 billion at year closing.

Regarding the strategy to improve the market

infrastructure, the Exchange placed two new services at

MILA Interconnection

ELEX X-STREAM TELEPREGON

1

ELEX Clients X-Stream Clients SEBRA Clients

Conceptual Diagram

GWFIX

GWFIX

GWFIX

Mar

ket

Dev

elop

men

t

44

Page 49: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

the disposal of the brokers (EAS Back Office and internal

routing) and continued providing market information

(EAS In house Information and EAS Market Information).

EAS Back Office offers the brokers the possibility to

accomplish the complementation and compliance

process in an automated manner. Through these

services, 287.582 transactions or fractions were

automatically completed throughout the year.

The internal routing services allow brokers accomplishing

transactions without need of using the BVC’s screens.

This characteristic grants the brokers the possibility

of integrating their risk assessment systems with the

LEO (Orders Electronic Book), decreasing the inherent

operative risk of entering mistaken orders. Through

internal routing, the traded volume amounted to COP

$960.000 million.

In house Information EAS allows its users receiving

information of the trades and orders accomplished by

them. The number of entities subscribed to this service

grew 100%, passing from 10 in 2009 to 20 at 2010

closing.

Market Information EAS, provides its users with the

necessary information to feed their E-trade applications

and to create internal screens with tools suitable to their

particular needs. The number of users of this service

grew 133%, passing from 3 in 2009 to 7 in 2010.

The addition of these factors made it possible for the

Exchange at the end of the year to obtain revenues from

this product for COP $532 million, which implies a 265%

increase with regard to the COP $146 million obtained in

the preceding year.

Infoval

Although Colombian market has deepened its liquidity in

the last years, certain private debt references continue

being inconvenient upon estimating valuation prices due

to the marginal number of businesses observed.

Infoval, jointly with the Inter-American Development

Bank (IDB), consulted alternatives leading to valuation

methodologies that improve a fair exchange pricing

estimate. During such research, different agents gave

their feedback, covering several aspects deemed

important in determining prices.

In this same line, methodological changes were

accomplished in the estimate of the zero coupon curve,

achieving a better adjustment in the estimated rates for

terms under 365 days to maturity.

On the other hand, on March 25 the National Government

issued Decree 985 regulating the pricing activity in the

Colombian market and the investment pricing of entities

subject to inspection and supervision of the Financial

Superintendence. Within the framework of these

regulations there is an opportunity to give independence

to the pricing activity and to offer alternatives for the

brokers. The Decree provides a one year transition period

within which BVC has been conducting activities leading

to comply with the specification therein contained and to

development of the strategy to face the new challenge.

In addition, to cope with the expansion of the products

portfolio offered by the BVC and its affiliates, and trying

to facilitate brokers’ access to the necessary information

to manage their portfolios, Infoval started to provide

pricing of securities listed at the CGM and Derivex and is

carrying out the necessary adjustments to provide MILA

information.

In 2010 Infoval received revenues for COP $1.551 million.

Mar

ket

Dev

elop

men

t

45

Page 50: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Market Data

The promotion and distribution of information support

BVC’s trading account at international level and the

attraction of new investors in the local market. Therefore,

the main purpose of IT and e-means management

is to deliver efficient information through a reliable

infrastructure that conforms to our clients’ needs.

In line with this objective, in 2010 BVC worked in three

fronts: the promotion of information through alliances

with the media and information vendors; the expansion of

their knowledge about the clients; and the improvement

of the support and service provided to clients.

Furthermore, the BVC focused its efforts on the

maintenance and progress of relations with information

vendors, strong allies in the internationalization and

trading account strategy. This way, five companies of

different countries (Chile, United States and England)

were engaged in the testing phase. This task seeks to

place information about the Colombian market at the

disposal of more foreign actors.

Colombia Capital

The Stock Exchange of Colombia is the executor of

the agreement entered into with the Inter-American

Development Bank (IDB) (effective since November,

2005), the main objective of which is to expand the

depth of the capitals market in Colombia; it has nine local

partners involved, including the National Association

of Entrepreneurs (Andi), the Colombian Association

of Severance Pay and Pensions Fund Administrators

(Asofondos), Deceval, the Chambers of Commerce of

Bogota, Medellin, Cali and Bucaramanga, Proexport,

and the Financial Superintendence of Colombia (SFC).

The activities accomplished in 2010 were developed as

follows:

Mar

ket

Dev

elop

men

t

46

Page 51: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Component I, Issuers for the first time: As of this date, there are 46 companies involved in the

Agreement, three of which have launched bond issues

(Colombia (2), Alquería and Alpina), one stock issue

(ECOPETROL) and one Securitization of Assets (Home-

center-Sodimac).

Component II, Promotion to the Private Capital Industry: Through this component as of December 2010, 10

private capital funds have joined the Agreement:

SEAF Colombia, Tribeca, LAEFM Forestal and LAEFM

Hydrocarbons (I and II), Visión Capital Privado Interna-

cional FdF, Aureos Capital, ALTRA I, Escala Capital and

Mercantil Colpatria.

Also, there are 10 initiatives in process of being incor-

porated: ARCADIA Capital Partners, Progresa Capital,

GEM Colombia, Palmfund, Promisión, Global Securities,

TS Capital, Corficolombiana and Fairenergy.

Component III, Dissemination and Promotion Instruments:

Component III, Dissemination and Promotion

Instruments: during the year a compilation of three

Corporate Governance Booklets was made, one Issuers

booklet, six Case Studies prepared by Fedesarrollo,

one guide for the Legal Representative of Bondholders,

a guide for a Securities Clearance Agreement and a

Fascimile Value Guide, the documents of which may be

openly consulted through our web page where access

can be currently attained through different social

networks. Mar

ket

Dev

elop

men

t

47

Page 52: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Corporate GovernaceIn order to support the implementation of corporate

governance practices in 20 Colombian companies, in

June, 2008 the BVC entered into a non-reimbursable

technical cooperation agreement with Corporación

Andina de Fomento CAF. At 2010 closing, the project

had 16 enterprises, 11 of which joined in prior years.

The related companies as of 2010 were: Masering, C.I.

Disan, Instituto de Desarrollo de Antioquia -IDEA, Brío de

Colombia, and BancoAgrario. In addition, two enterprises

are now joining the process, and an additional one has

shown interest in joining the project.

Capital Markets Promotion EducationThe Exchange continues working in taking the Colombian

Capitals Market to a broader mass of people and in

approaching more and more the Securities Market to

all Colombians. The main tool to achieve this objective

is education, which is developed through three pillars:

physical presence through the BVC Points, academic

programs, and promotion of the market and its products.

BVC PointsDuring the year we continued expanding coverage

nationwide by opening of two new BVC Points, allowing

taking our brand and educational initiatives to 17 places

in the main 10 cities of the country.

BVC Points are used to develop activities focused on

promoting the market, providing access to information

in line and to educational programs, approaching

stakeholders to the SCBs and to other entities sharing

the market, such as the Financial Superintendence and

the Self-regulator of the Securities market (AMV, for it

initials in Spanish).

Academic programs: The academic offer was strengthened by increasing

the number of programs offered to learn to invest in

stock and in foreign currency, and by providing general

knowledge on the capitals market and its products.

We offer academic programs through BVC Points and

through an agreement with the universities. These

programs also include two contests: BolsaMillonaria and

Architects of the Market.

The agreements with universities offer specialized topics

on the securities market for pre-graduate students;

they endorse specializations, and develop extension

programs on topics related with investment and market

knowledge. In 2010, 65 students participated in 14 cities,

and agreements were strengthened with 25 universities

nationwide.

During the year, 2.870 Colombians, including students,

housewives, retirees and professionals participated in

this initiative. In addition, the scope of the courses with

conferences on the capitals market was supplemented

in order to inform on the entities’ role, rights, duties and

protection schemes for financial consumers, as well as to

promote the market products and to facilitate approach

of the firms to potential investors.

Furthermore, the contest “Bolsa Millonaria” that was

implemented nine years ago and is addressed to pre-

Mar

ket

Dev

elop

men

t

48

Page 53: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

communities and the micro-site www.nuestrabolsa.com,

which in 2010 reached more than 150.000 Colombians.

Likewise, the Exchange and Corferias carried out

the second specialized fair of the financial and stock

Exchange sector, Expoinversión, with an attendance of

more than 9.808 persons.

The educational front implied COP $1.167 million

revenues for BVC.

Markets In line with the massive strategy, the number of

individuals that make trades operations during a year is

increasing. During 2010, 190.914 individuals purchased

their sold shares, representing a 252% growth in the period

2003 – 2010.

graduate and post graduate students reckoned with the

participation of 7,630 students of 154 universities in 96

cities. The contest was also privately accomplished with

a banking entity that used it as a tool to train 822 officers

on Equity Market issues.

The BVC, in agreement with AMV conducted the first

version of the contest Architects of the Market, which

through research, seeks to deepen the knowledge of

pre-graduate and post-graduate university students on

the Colombian capitals market. The papers of those who

deserve acknowledgement are published and awarded

prizes. 35 Articles were received during the first version

of the contest.

Promotion of the Market and its Products: Promotion of the Market and its Products: Promotion

of the market is fulfilled with the delivery of information

through booklets, electronic newspapers, fliers, virtual

Mar

ket

Dev

elop

men

t

49

Page 54: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Corporate Governance Chapter 3

Page 55: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

4 The Recommendations Code of the Colombian Corporate Best Practices -Country Code- , issued through External Circular 028/2007 and amended by External Circular 056/ 2007, is a set of recommendations in matters of corporate governance, the adoption of which is voluntary, and the addressees are entities registered at, or having securities listed in the National Securities and Issuers Registry – RNVE, excepting in the Nation; and the equity trusts; the collective funds referred to in Decree 2175/2007; the universities mentioned in Act 546/1999; the territorial entities referred to in Section 286 of the Political Constitution; the loan multilateral bodies; foreign governments and foreign public entities; branches of foreign companies and foreign entities.

The Stock Exchange has incorporated high governance

standards in its corporate governance structure and has

established good governance practices in its guidelines

related to administration and management of the Company.

The increasing dynamics of the Colombian capitals market,

the projects within international scope, and the increasing

number of shareholders of the Exchange, constitute

factors that make it necessary for the BVC to consider the

Corporate Governance Rules as a fundamental tool for

good performance, growth, and creation of value.

The Company has characterized for being a leader in the

adoption and implementation of Corporate Governance

practices in Colombia, raking first and second in the results

of the survey “Country Code” in the two years where such

survey was implemented, as may be evidenced in the

results annually disclosed by the Financial Superintendence

of Colombia regarding the “best corporate practices

survey”, the purpose of which is to disclose compliance

with corporate governance practices by Colombian issuers,

and the adoption of the Country Code recommendations4.

Cor

pora

te G

over

nanc

e

Report on Corporate Governance Practices 51

Page 56: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

The BVC adopted its Good Governance Code in 2005,

which has been amended from time to time to meet

the growth demands and the increase in the number of

shareholders and also due to the increasing international

impact on the securities market.

The purpose of the Good Governance Code is to

establish parameters that, supplementing the applicable

statutory and legal regulations, will orient the way

in which the administration of the Exchange should

manage its situation as a commercial company, and

as an entity that exercises a public interest activity and

promotes development of the capitals market, securities,

derivatives, structured products, and foreign currency.

The Code contains principles and standards aiming at

guaranteeing the exercise of shareholders’ rights, and

a correct administration of the Company, together with

a sound management of relations with stakeholders

including detection, prevention, and control of conflicts

of interest, and the existence of a secure and transparent

market, with adequate pricing in the systems managed by

the Company or its subordinated companies. At present

there is an organizational commitment of the Company

that fosters and allows compliance with the provisions

foreseen in the mentioned Code.

Herein below we are listing the most relevant aspects in

matters of Corporate Governance developed during the

year.

The Board of Directors

The BVC’s Board of Directors is the body that has been

entrusted with “compliance with the strategic and

organization tasks of the Company, the maximization of

value and profitability in the interest of the shareholders,

as well as the development and operation of ordered,

transparent, and secure markets, with adequate pricing.

Likewise, the Board of Directors is to develop tasks to

evidence the existence and efficacy of internal controls

allowing adequate follow-up of the Company’s operation”5.

This body is made up by 13 principal members without

alternate members, 7 of which are independent6.

This body is made up by 13 principal members without

alternate members, 7 of which are independent . The

General Shareholders’ Assembly at its meeting held on

March 25, 2010 designated the following members:

5 Article 46 of the Bylaws 6 In accordance with Section 2.10.1.1.1 of Decree 2555/2010 and paragraph third of Article 47 of the Stock Exchange Bylaws, to be independent it is required not to have any relation whatsoever with the Exchange or with its “subordinated companies […], entities shareholders of the Exchange, […] partners, shareholders, or capital contributors of entities shareholders of the Securities Exchange of Colombia […], entities or individuals that provide goods or services to the Exchange or its subordinated companies […], as well as with an employee, administrator, proxy, mandatary, agent, advisor, consultant, contractor or supplier of goods or services of the Exchange or its subordinated companies […], or with entities that receive donations or contributions from the Exchange […], or with public entities with regulation and supervision functions regarding the securities public market”.

Cor

pora

te G

over

nanc

e

Board of directors period 2010 - 2011

Sergio Clavijo Vergara Rafael Aparicio Escallón

Bernardo Guzmán Reyes Emilio Echavarría Soto

Carlos Eduardo Jaimes Jaimes Nestor Hincapié Vargas

Javier Jaramillo Velászques Rodrigo Jaramillo Correa

Roberto Junguito Bonnet Diego Jiménez Posada

Santiago Montenegro Trujillo Germán Salazar Castro

Juan Camilo Vallejo Arango

Indepenment Non Indepenment

52

Page 57: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

It is to highlight that those who are members of BVC’s

Board of Directors are well acknowledged executives with

an excellent reputation. In order to ensure impartiality and

independence, none of them have labor or commercial

bonds with the Exchange or its affiliates.

Adoption of Country Code Recommendations

The BVC answered the survey on adoption of Country

Code recommendations, as established by the Financial

Superintendence. Such entity published the third annual

report based on a statistical analysis accomplished on

the data received from the surveys answered by issuers

of the real and financial sectors. Such results assess the

degree of implementation of the Corporate Governance

Measures foreseen in Country Code by Securities Issuers

during the period January to December, 2009.

Concerning the observations made by the Financial

Superintendence regarding the survey results dealing

with corporate good governance practices at the BVC,

we shall highlight the following:

“The Securities Exchange of Colombia, which complied

with 90,24% of the measures suggested by the Code,

continues being one of the entities that adopts most of

the recommended measures.”

“The Colombian Securities Exchange and Leasing Bolívar

with 90.24 % adoption of recommendations are the

financial sector issuers that reported the greatest degree

of compliance with the recommended measures.”

“(…) it is important to state that the Colombian Securities

Exchange excludes 4 measures because they are non-

applicable.”

Due to the above, we may state that the BVC, in its

capacity as Securities Issuer, maintains the leadership

in the implementation of Corporate Governance Best

Practices in the country, and shall continue working,

jointly with the authorities, in proposals and initiatives

required by the securities market in this respect.

Report on Compliance with Standards and Codes (ROSC).World Bank

In 2010 the World Bank, through the Financial

Superintendence, sent to the different associations of

issuers of the Colombian Securities Market, a survey

based on the Organization’s Corporate Governance

Principles for Economic Development and Cooperation

(OCDE) adopted in 1999 and amended in 2004, which

constitute a global parameter of Corporate Governance

practices.

The BVC filled in the survey in question, and it is reported

that the Company complied with 94% of the 51 applicable

recommendations. The questions were related to a)

protection to minority shareholders, b) remuneration and

evaluation of administrators and members of the Board

of Directors, c) functions of the Board of Directors and d)

internal and external controls of the Company.

Cor

pora

te G

over

nanc

e

53

Page 58: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

a. Main amendments to the Good Governance Code

In order to maintain our Good Governance Code updated

and in agreement with the new market trends and

demands, in 2010 certain amendments were made with

the purpose of accomplishing the relevant adjustments

to include the Colombian Global Market as part of the

markets managed by the BVC and the updating of the

Ethics Code with regard to the risk systems, controls

and mechanisms implemented by the BVC to identify

and timely deal with the risks and anti-ethical or illegal

conducts.

b. Board of Directors and its Committees

In accordance with the BVC’s Good Governance Code

and in order to facilitate development of functions and

compliance with objectives of the Board of Directors

and of assuring that in certain matters there should be

separation and analysis prior to remittance to the Board

of Directors, the following Committees were created:

In order to assess the activities of the Board of Directors

and its Committees, BVC’s administration takes into

account the following criteria: a) compliance with the

meetings schedule, b) the number of sessions in which

there was quorum to deliberate, c) attendance of each

one of the members to the meetings; d) compliance

with the scheduled agenda, and d) approval of the

corresponding minutes.

The following were the results corresponding to the

period April 2010 – December 2010:

c. Self-Assessment of the Board of Directors

The Good Governance Code of the Exchange contains

the obligation of annually accomplishing an individual

and a collective self-evaluation of the Board of Directors,

MembersBoard ofDirector

RegulationCommittee

Corporate GovernanceCommittee

Administrationand FinancialCommittee

AuditCommittee

Emilio Echavarría Soto 7/9 7/7 4/4

Diego Jiménez Posada 8/9 5/7

Néstor Hincapíe Vargas 3/9 1/4

Germán Salazar Castro 7/9 7/7

Rafael Aparicio Escallón 8/9 6/7 2/2

Roberto Junguito Bonnet 9/9 2/2

Bernardo Guzmán Reyes 6/9 1/3

Juan Camilo Vallejo Arango 6/9 5/7 4/4

Sergio Clavijo Vergara 7/9 7/7

Carlos Eduardo Jaimes Jaimes 9/9 4/4 3/3

Rodrigo Jaramillo Correa 9/9 2/2 3/4

Santiago Montenegro Trujillo 8/9 1/2 3/3

Javier Jaramillo Velásquez 8/9 2/2

Attendance% 66,4% 61,7% 90,0% 53,3% 58,3%

Complaince with schedule % 100% 100% 100% 100% 100%

No. of meetings with quorum to deliberate

9 7 2 4 3

Compliance with agenda 95% 100% 100% 100% 92%

% Approval of minutes 100% 100% 100% 100% 100%

Cor

pora

te G

over

nanc

e

54

Page 59: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

in order to establish the efficiency and efficacy levels

regarding compliance with duties and functions,

achievement of objectives, and assumption by the Board

members of the principles and responsibilities of the

Board.

The self-evaluation examines the individual participation

of each member of the Board, the performance of the

Board of Directors as a whole, and the relevance, depth,

and frequency with which the different topics of the

Board are to be discussed.

d. Remuneration Policies for the Board of Directors and

the President of the BVC

The Good Governance Code provides that the Corporate

Governance Committee has among its functions the

determination of the Board of Directors’ remuneration

policies.

Furthermore, the Code provides that the Board of

Directors shall define the remuneration of the BVC’s

President and prohibits payment of remuneration to

the President in shares or other securities issued by

the Company. Neither will the President have the option

to acquire shares or other securities issued by the

Exchange.

The Good Governance Code of the Exchange contains

the obligation of annually accomplishing an individual

and collective self-evaluation of the Board of Directors,

in order to establish the efficiency and efficacy levels

regarding compliance with duties and functions,

achievement of objectives of such body, and assumption

of the Code principles by the members of the Board with

their own accountability.

Individual participation of every co-director is examined

through self-evaluation, with the performance of the

Board of Directors as a whole and the relevance and

frequency with which the different topics are to be

debated at the Board.

e. Remuneration policies for the Board of Directors and

the President of the BVC

According to the Good Governance Code, the Corporate

Governance Committee is to study the Board of Directors

remunerations policy, among its functions.

Likewise, the Code provides that the Board of Directors

defines the remuneration of the BVC’s President and

prohibits payment in kind (shares or other securities

issued by the Company as remuneration). Neither is

the President allowed to receive incentives or options

to acquire shares or other securities issued by the

Exchange.

f. Trades entered into with partners and administrators.

During 2010 the Exchange did not enter into trades with

its directors, administrators, main executives and legal

representatives including their relatives, partners and

related persons, different from labor relations. Likewise,

commercial relations with its clients were framed within

market terms and conditions.

g. Legal Proceedings

As of December 31, 2010, seven judicial proceedings

have been filed against BVC, with claims amounting to

COP$ 7.439.175.520. The corresponding contingencies

values are found in the respective contra-accounts

and, acknowledging the rating of such contingencies,

accounting provisions amount to around COP$

103.625.520.

Shareholders’ Rights

Subject to the legal provisions and to the Bylaws of the

Company, BVC’s Good Governance Code contains a space

that establishes and develops BVC’s shareholders rights

related mainly to agenda topics that may be discussed

at the General Shareholders’ Meetings, the information that

Cor

pora

te G

over

nanc

e

55

Page 60: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

shall be placed at the disposal of shareholders, and issues

regarding prompt and sufficient access to information. It

includes the possibility of requesting specialized audits,

making recommendations to the Corporate Governance

Committee. On the other hand, it establishes the

right to discuss and solve differences arising between

shareholders or administrators and the Company, as well

as controversies arising among shareholders or between

them and the administrators, and gives the possibility of

presenting petitions, claims, or proposals to the Company

and of obtaining a timely response thereto.

Basic activities of the Exchange’s Administration and Management

a. General Shareholders’ Assembly

In 2010 the Exchange’s General Shareholders Assembly

held its ordinary session on March 25, prior call made by

the Administration.

The Assembly was attended by shareholders that

represented a total of 12,284,656,481 shares, equivalent

to 65.7890% of the outstanding shares. Likewise, Doctors

Rafael Aparicio Escallón, Chairman of the Board of Directors

of Bolsa de Valores de Colombia S.A.; Juan Pablo Córdoba

Garcés, President of the Exchange, and Jairo Perdomo

Mantilla, Principal External Auditor, member of the firm

Deloitte &Touche Ltda., attended the meeting.

The Assembly studied and analyzed the reports of the

Board of Directors, the President of the Exchange and

the External Auditor corresponding to the management

developed during 2009; likewise, the Assembly approved

the motion for the distribution of profits, the Financial

Statements corresponding to business year from January

1st to December 31, 2009, accompanied by their respective

notes and by the opinion issued by the External Auditor of

the Exchange represented by the firm Deloitte & Touche

Ltda., who was designated by the members of the Board

to act for the period April 2010-March 2011 determining

its fees and approving the relevant appropriation for such

activity.

It is to state that BVC’s General Shareholders’ Assembly

approved an amendment of Bylaws at its ordinary session,

as follows:

a. BVC’s Corporate Purpose: Determine the manner in

which the BVC may participate in the corporate capital of

other companies, and the possibility to provide services to

such companies.

b. Duties of the Board of Directors: To include, within the

functions of this management body, those duties that were

not contemplated by BVC’s corporate provisions in order to

harmonize the Bylaws with Circular 038/2009 issued by

the Financial Superintendence.

c. Duties of the President: To include, within the President’s

duties, those tasks that were not specifically contemplated

in BVC’s corporate provisions in order to harmonize the

Bylaws with Circular 038/2009 issued by the Financial

Superintendence.

Under this premise, it is important to state that the Exchange,

complying with its Corporate Governance policies, placed at

the disposal of its shareholders, within the term established

for the purpose, the information and necessary documents

for deliberation and decision-making.

b. Assessment of the President of the Exchange

The Corporate Governance Committee of the Board of

Directors assessed the activity of the President of the

Exchange corresponding to the 2010 period, for which it

took into account compliance with the goals and indicators

established in the Balanced ScoreCard and form provided

for such purpose

c. Annual report of the Audit Committee to the Board of

Directors

Cor

pora

te G

over

nanc

e

56

Page 61: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Bogota D.C., February 23, 2011

SeñoresBOARD OF DIRECTORS Bolsa de Valores de Colombia S.A.Bogota

Ref.: Annual Report of the Audit Committee to the Board of Directors

Gentlemen:

The Annual Report of the Audit Committee of the Board of Directors of Bolsa de Valores de Colombia S.A. (the Exchange), is presented based on what is established in on paragraphs 2.3.10. and 2.2.32, Chapter IX of Accounting and Financial Basic Circular, abiding by the provisions of paragraph 7.7.1.2.1., Chapter 9, Title I of Legal Basic Circular, both provisions issued by the Colombian Financial Superintendence.Based on the above and on the provisions of paragraph 7, Section 4.1.4.18 of the Exchange’s Good Governance Code, in my capacity as Chairman of the Board of Directors’ Audit Committee, I shall present the report on the activities developed and the results obtained by the Committee during the period April 2010 – February 2011:

I. Composition of the Audit Committee

According to paragraph f, Article 50 of the Exchange’s Bylaws, the Audit Committee is made up by three members of the Board of Directors, who are independent. For the period 2010 - 2011 doctors: Bernardo Guzmán, Santiago Montenegro and myself Carlos Eduardo Jaimes, were elected and I was designated Chairman of the Committee.

II. Duties and powers

According to the provisions of Section 4.1.4.14 of the Exchange’s Good Governance Code, the Audit Committee is a body that supports the duties of the Board of Directors concerning internal control follow-up of the entity and of the audit function.The specific duties of the Audit Committee are detailed in Section 4.1.4.15 of the Exchange’s Good Governance Code, abiding by the statements of the Legal Basic Circular concerning the role and functions of this body.III. New model of Institutional Internal Control

The second stage of the Exchange’s Internal Control System–SCI adaptation to the guidelines established in External Circular 014/2009, as amended by Circular 038 of the Colombian Financial Superintendence was executed in 2010. Such process that started in 2009, allowed improving aspects of the system, identifying and managing gaps, and what is most important, incorporating good practices and highly acknowledged international standards in the institutional internal control.

Based on a work plan and with the participation of all relevant actors, the Exchange developed several activities within which statutory amendments are highlighted, together with the approval

Cor

pora

te G

over

nanc

e

57

Page 62: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

of amendments to the Good Governance Code, the definition of policies by the administration bodies, approval an anti-fraud program and of a new version of institutional Internal Control Manual, the implementation of several adaptations to procedures in different fields, development of dissemination and training events, and even the incorporation of new IT tools to support control management, such as the ERA –Enterprise Risk Assessor application, implemented by Internal Audit in 2010 and in process of being adopted by the Quality and Risks Management for 2011.

With the execution of the aforesaid tasks, the Exchange complied with the regulatory requirements established for 2010, and in particular it timely certified the required adjustment for the Exchange before the Colombian Financial Superintendence, concerning the following elements of the Internal Control System

a) Risk Management. b) Information and Communication of Control Activities (Including the Internal Control System for Accounting Management and IT Management). c) Monitoring. d) Independent Assessment.

Notwithstanding the tasks accomplished, the challenges of the Administration in the future regarding this matter are essentially the maintenance of the systems and their consolidation, due to which adequate risk management, self-assessment from time to time, and independent assessment by the control bodies, are of great importance to support control’s continuous improvement.

IV. Internal Control Policy of the Exchange

Internal control policies approved by the Board of Directors on August 26, 2009 were fully effective in 2010 and did not undergo any amendments. Such guidelines are based o n self-regulation, self-control, and self-management principles, and encompass guidelines in all Internal Control System structural fields, i.e. environmental control, risk management, control activities, information and communication, monitoring and assessment.

V. Committee’s Operation Assessment

According to the Exchange’s Good Governance Code policies, and in order to assess the activities conducted by the Board of Directors’ Audit Committee, the following factors were taken into account: i) compliance with the schedule set for the meetings; ii) number of sessions where there was quorum to deliberate; iii) attendance of each one of the members to the meetings, iv) compliance with the scheduled agenda, and v) approval of the corresponding minutes. Within the analysis period, the Board of Directors’ Audit Committee has ordinarily met four (4) times, including the session where this Report was submitted for consideration. All meetings have had quorum to deliberate and decide. The agenda of every session, together with the presentations used at the meetings were placed at the disposal of the Committee members in BVC’s web page. 24 of the 26 scheduled topics have been discussed in the past meetings, which means that 92% of the subjects initially proposed have been studied.

Furthermore, the Committee approved 100% of the minutes, and on average, attendance of the members to the meetings held represent 58.3%.

Cor

pora

te G

over

nanc

e

58

Page 63: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

VI. Assessment of the Internal Control System Effectiveness

In order to obtain a complete overview to assess the institutional internal control system, the Committee addressed different topics for the period 2010-2011 within each one of the system elements:

Environmental Control

1. Review of the scope, work schedule and follow-up of implementation of External Circulars 014 and 038/2009 issued by the Financial Superintendence, regarding the internal control system, with emphasis in matters related to the administration bodies, and the following system elements: risk management, information and communication, control activities (includes accounting management and IT management Internal Control System), monitoring, and independent assessment. This task was accomplished in sessions held on May 25, and August 25, 2010.

2. Review of the anti-fraud program proposed by the Administration at the session of May 25, 2010.

Risk Management

1. Analysis of the evolution of the residual operative risk level (Audit Committee meetings held on November 22, 2010 and this session where this report is submitted for approval).

This assessment was especially important since this Committee had proposed amendments to the operative risk management methodology in 2009, which were incorporated during the first semester of 2010.

2. Review of the Business Continuity Plan (in session of November 2).3. Review in all sessions, of the report on activities dealing with prevention and control of

asset laundering and financing of terrorism at the Exchange.

NOTE: Although the application of SARLAFT is not mandatory for the Exchange, the entity implemented, and maintains, its own control model on this matter.

Information and Communication

The Committee developed the following tasks in all its sessions:1. Review of the intermediate (trial) balance sheets2. Review of the financial, market, IT, and operation indicators.

In addition, the Committee developed the following tasks related to the annual closing of the Exchange’s financial statements (in this session where this report is being submitted for consideration):

1. Review of the individual and consolidated financial statements as of December 31, 2010. 2. Review of the draft of the External Auditor’s opinion on such financial statements. 3. Review of the results of the External Auditor selection process, as well as of his fees.

Cor

pora

te G

over

nanc

e

59

Page 64: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Control Activities Review of the plans and results related to IT controls evaluation developed through the special scope of systems audit under the charge of the External Auditor. Such analysis was made in all sessions of the Committee.

Independent Assessment and Monitoring

Review of the internal audit annual management report at this session of the Committee, including the evaluation of internal control systems’ status as of December 31, 2010.

Effectiveness Conclusion

Based on the above information, the Committee considered that the institutional internal control system has been adequate during the last year since it allows reasonable compliance with the following objectives:

1. To improve efficiency and efficacy in operations. 2. To prevent and mitigate occurrence of fraud originating both, inside the Company, and

outside the Organization.3. To accomplish adequate risk management.4. To increase reliability and timeliness in Information to be presented 5. To comply with the applicable regulations and provisions.

Finalmente, el comité considera fundamental cerrar las brechas detectadas en la evaluación independiente del Sistema ejecutado por la Auditoría Interna, en particular la implementación de la “línea ética”, asunto de importancia para el programa Anti fraude y las observaciones relevantes formuladas a los procesos de Gestión de Riesgos y Tecnología fundamentalmente.

VII. Main Measures Adopted

Although no material deficiencies were detected as a consequence of the preceding information analysis, the following principal measures were derived from the observations made by the control body and the opinions of the administrators:1. Improvement of accounting and tax controls.2. Risk management review/validation regarding operation, anti-fraud programs, and the Business Continuity Plan.3. Closing of gaps in information security, and in particular, measures to improve compliance with requirements established in External Circular 052/2007 issued by the Financial Superintendence.4. Execution of improvements in technology management processes related to the following domains: •IncidentsManagement. •ManagementofChanges •ManagementofAvailability •CapacityManagement •ConfigurationManagement. •ServiceDeskDuties5. Implementation of a new model and technological tool by Internal Audit.

It is worthwhile stating that during the period there were no observations submitted by the supervision bodies, and no penalties were imposed.

Cor

pora

te G

over

nanc

e

60

Page 65: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

VIII. Control Bodies Management

Internal Audit and External Audit participated in all sessions informing on the progress of the respective action plans and, when pertinent, submitted relevant findings and recommendations. The Committee gave special care to the supervision of the activities of such bodies, making follow-up of efficacy and independence, as well as of the scope of their tasks in accordance with the control needs of the entity. For such purpose, the Committee discussed the following main issues:

1. Review and approval of the Internal Audit Annual Plan for 2011, as well as of the Budget required for the development of activities. Such tasks were accomplished at the Committee’s session held on November 22, 2010, abiding by new provisions issued by the Financial Superintendence.The Internal Audit Work Plan for 2010 was approved at the Audit Committee meeting held on February 23, 2010, date which is not included within the period of this report.

2. Review and approval of the External Audit Annual Plan for 2010. Such approval was granted at session held on May 25.

3. Quarterly review of the report details and main findings and recommendations of such bodies.

4. Examination of the administration’s progress regarding closing of the main findings or internal control observations posed.

The review of the aforesaid points allowed concluding that the scope of the Internal Audit Plan contained the main business risks; that the audit tasks followed technical standards, and that the results meet the control needs of the entity. Likewise, the Committee could establish that the Internal Auditor accomplished his tasks with independence, objectivity, resources and information, without limitations affecting the audited scope.

Furthermore, the Committee considers adequate the new Internal Audit organization focused on a risk–based approach, which facilitates alignment with international standards, and allows maximization of efficiency.

With regard to the External Audit elected by the General Shareholders’ Assembly held on March, 2010 it is concluded that he has exercised his duties according to the provisions of the Bylaws and the applicable regulations.

IX. Framework of the Committees relations

Upon approval of the annual report by the Audit Committee, it shall be submitted for the consideration of the Board of Directors, abiding by the provisions of paragraph 7, Section 4.1.4.18 of the Good Governance Code, in order to disseminate its content and conclusions, and to allow such body to request any additional report deemed relevant.

Furthermore, if approved, this Report will be submitted for the consideration of the General Shareholders’ Assembly as part of the information to be placed at their disposal for the exercise of the inspection right stated in Section 447 of the Code of Commerce and 43 of the Exchange’s Bylaws.

In matters of Senior Management, it is to note that all meetings of the Committee were attended by the President of the Exchange, the Vice-president and Secretary and the Internal Auditor,

Cor

pora

te G

over

nanc

e

61

Page 66: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

which facilitated discussion of the topics, and promptness in commitments designation by the Committee to the Administration. Likewise, the External Auditor, who also performed the Exchange’s system audit tasks, attended all Committee meetings.

Coordialy yours,

CARLOS EDUARDO JAIMES JAIMESChairman of the Audit Committee

Stakeholders

a. Dividends Distribution Policy

The General Shareholders’ Assembly of Bolsa de Valores

de Colombia S.A. (BVC), at its meeting held on March

COP$

Profit before mandatory reserves: $18.434 million

Mandatory reserves

Legal Reserve $211 million

Reserve -Decree 2336/1995 (year 2009) $978 million

Profit before occasional reserves $17.245 million

Partial release of Occasional Reserves 2007 $2.720 million

Release Reserve -Decree 2336/1995 (2008) $535 million

Profit before Occasional Reserves $20.500 million

Occasional Reserves $5.000 million

Dividends Available for Distribution $15.500 million

Dividends to be distributed in cash $15.500 million

Dividends per share, in cash $0,830099

25, 2010 approved the motion for the distribution of

2009 profits, in the following terms:

Cor

pora

te G

over

nanc

e

62

Page 67: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

To this respect, it is important to mention that the

dividends in cash were paid in three equal installments

on April 23, June 23, and August 23 to those who were

deemed to be shareholders at the time of payment, in

accordance with Section 455 of the Code of Commerce.

No dividends in shares were declared.

b. Suppliers

The relation of the Exchange with its suppliers is framed

within high ethical and legal standards contained in the

good and services procurement procedure, wherein

the mechanisms to maintain transparency in selection

of suppliers are determined and the criteria sought to

foster the quality of goods and services acquired by the

organization are established.

This way, minimum criteria to be taken into account for

the evaluation and selection of suppliers are included. In

addition, the Exchange applies suppliers reassessment

procedures from time to time, allowing to ensure quality

and compliance of the service received.

c. Authorities

The Exchange is an entity subject to the supervision of

the Financial Superintendence and therefore it must

carefully observe and comply the applicable provisions.

In addition, BVC must respond to the requisitions that

such supervision authority issues in exercise of its legal

duties.

It should be pointed out that the Exchange has fully

complied with the terms established by the Financial

Superintendence to implement all provisions and

standards issued by such entity.

Good Governance Code Reports

a. Complaints, claims and proposals of the

shareholders and other stakeholders

In accordance with the information filed at the Centralized

Complaints System of the Company, it was evidenced

that during the year 69 complaints and 17 claims were

submitted before the Exchange, coming from different

stakeholders. The average response time to the person

presenting the complaint was twelve days.

In 14 of the 86 mentioned cases the response time

exceeded 15 days, which indicated that 83.7% cases

were solved within the term provided in the Good

Governance Code.

b. Claims on compliance with Good Governance Code

In 2010 there were no complaints on compliance with

the Exchange’s Good Governance Code.

c. Illegal or Anti-ethical Acts

The Vice-presidency Secretariat did not receive

information from the administrators or employees of the

Exchange or its related companies on facts that they

know of and that, in their opinion, imply any form of

non-compliance with ethical principles or conduct rules

stated in the Ethics and Conduct Manual.

Cor

pora

te G

over

nanc

e

63

Page 68: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

THE BUSINESS Chapter 4

Page 69: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

7 Operating income in 2005 was concentrated 52.59% in fixed income market revenues.

The Business During 2010 the BVC obtained outstanding financial results.

This behavior is the result of strategies implementation

focused on achieving diversification of income and profitable

growth. Operating income amounted to COP $61,305

million; net profit was COP $23.944 million, EBITDA of the

organization amounted to COP $30.071 million and the

EBITDA margin was 49,05%.

The business turnover accomplished through the BVC

reached the sum of COP$ 2.629 billion, which represents

a 4,37% increase with regard to 2009. The equity market

growth is highlighted with a volume increase of 31,94% and

the derivatives market with 616,45%. The fixed income

market also grew in 5,18%.

In terms of operating income composition there is an

important diversification vis-à-vis the concentration

identified in 20057. The following is the share of the different

markets in the generation of the COP$ 61.305 million:

equity market 34,00%, fixed income 26,94%, listing and

maintenance 15,80%. Strengthening of new products,

such as the derivatives market, sale of information, and

special trades also contributed to the diversification of

income.

The

Bus

ines

s

65

Page 70: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

40,00%35,00%30,00%25,00%20,00%15,00%10,00%5,00%0,00%

1,00%Modifications and Corrections

1,51%NDF

1,90% Others

2,53%Infoval

2,66%Derivatives

3,74%Publications and Susbscriptions

4,01%Especial Operations

5,90%Terminals

15,80%Inscription and Maintenance of Securities

26,94%Fixed Income

34,00%Equity Market

COP

Mill

ions

2006

35.000

30.000

25.000

20.000

15.000

10.000

5.0002007 2008 2009 2010

The austerity policy implemented since 2006 has been

reflected in the low growth of operating expenses. In 2010

expenses without amortizations and depreciations came up

to COP$ 31.306 million, showing an annual average growth

of 1.00%.

The amortization expense was reduced in COP $4.974

million as a consequence of the application of the balance

reduction methods applied to expenses resulting from

projects developed in previous years and that are being

amortized since 2008. Total expenses were reduced by

10% with regard to 2009.

As a result of the operating income and expenses

management, the company shows an EBITDA growth of

25.86% with regard to 2009. EBITDA represents 49,05%

of operating income, growing 4,61% vis-à-vis the preceding

year.

Adequate accounting management and tax planning of the

latest years allowed requesting in 2010 the reimbursement

of taxes for an amount of $555 million before the National

Customs and Tax Administration – DIAN- and the tax rate

was optimized in 1,36% vis-à-vis the 33% established by

law (the rate came up to 31.64%).

On the other hand, the value of the Company’s assets at

2010 closing was COP $117.977 million. It shows a COP

$4.279 million growth compared to the last year (3.76%).

This appreciation is largely the result of an adequate

investment portfolio management.

Operational Expenses Evolution

Operating Income Distribution

The

Bus

ines

s

66

Page 71: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

As a result of the EBITDA growth, the Exchange strengthened

its equity by 5.39%, and accumulated growth in the last

five years amounts to 46.96%. This behavior makes it

possible to comply with the internationalization and growth

challenges.

MANAGEMENT MEASUREMENT THROUGH THE BALANCED SCORE CARD (BSC)To achieve alignment of the organization with the strategy

defined in Mega 2015, the BVC adopted the BSC tool since

2005. Through this tool follow-up of the long-term strategy is

made, using an annual measurement on punctual indicators.

The Balanced Score Card conjugates the financial and non-

financial indicators in perspective dealings with Finances,

Markets or Clients, Processes, Strategic Capitals, or Internal

Affairs.

The following Charts show the results of each one of the

annual indicators defined for every perspective of the BSC

in 2010.

COP

Mill

ions

2006

120.000

100.000

25.000

80.000

60.000

40.000

0

20.000

2007 2008 2009 2010

2006 2007 2008 2009 2010

Operational Revenues 66.308 54.880 48.877 53.763 61.305

Operational Expenses without Amortizations and Depreciations.

30.060 29.940 30.315 30.021 31.306

Amortizations and Depreciations 2.187 3.041 15.041 8.613 3.610

Total Expenses 32.247 32.981 45.356 38.634 34.916

Operating Profits 34.061 21.899 3.521 15.129 26.389

Net Profits 26.524 27.134 10.042 18.434 23.944

Assets 90.111 103.880 93.834 113.698 117.977

Liabilities 19.940 20.035 10.771 15.854 14.854

Shareholders Equity 70.171 83.845 83.063 97.844 103.123

EBITDA $ 36.588 24.940 18.630 23.892 30.071

EBITDA % 55% 45% 38% 44% 49%

ROA (Net Profits / Assets) 29% 26% 11% 16% 20%

ROE (Net Profits / Shareholders Equity) 38% 32% 12% 19% 23%

Soundness (Assets / Liabilities) 452% 518% 871% 717% 794%

Indebtedness(Liabilities / Asstes) 22% 19% 11% 14% 13%

Financial Indicators

Shareholders Equity

Figures in COP Millions

The

Bus

ines

s

67

Page 72: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Internal or Processes Perspective

... Executing reliable processes oriented to results and to

continuous improvement …

Financial Perspective

“The BVC creates value for its shareholders developing the

securities market …

Client Perspective

... Being highly competitive with value proposals for our

clients and … working jointly with brokers and regulators …

Indicator Unit

Goal Definitions

Actual 2010Minimum Maximun

Exceed Expectations

Operational Residual Risk level Reduction % 11,0 12,0 13,0 13,12

Project Advances % 70 80 90 81,21

Indicator UnitGoal Definitions

Actual 2010Minimum Maximun Exceed Expectations

BVC Transformation Focused on Clients Implementation Plan

% 90,0 95,0 100,0 93

Loyal Clients with personal relationship % 31 33 35 31

Indicator UnitGoal Definitions

Actual 2010Minimum Maximun Exceed Expectations

EBITDA * $ mm 18.692 20.692 23.892 30.071

Operational Expenses (with prepaid expenses)

$ mm 32.898 31.331 29.764 32.413

New Product Incomes $ mm 2.657 3.795 4.554 2.690

The

Bus

ines

s

68

Page 73: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Strategic Capitals Perspective

Investments And Strategic Alliances

Permanent Investments

In 2010 the BVC continued with its strategy of being the

Latin American benchmark of the securities market for local

and foreign investors, and this is why seeking to strengthen

its position, soundness and competitiveness, the BVC

continues consolidating its presence throughout the entire

value chain infrastructure of the Colombian securities

market through strategic investments in companies

that make part of it, and that contribute to develop and

strengthen market infrastructure. Herein below there is a

summary of the equity interest and financial indicators of

BVC’s investments.

AFFILIATES PERMANENT INVESTMENTS

INVESBOLSAagora360

54,85% 49,95% 54,99% 100%

22,89%

20,15%

Cámara de Compensaciónde Divisas de Colombia S.A. 25%

… And having the persons and the organization with

the necessary learning ability to achieve the MEGA”

Indicator Unit

Goal Definitions

Actual 2010Minimum Maximun Exceed Expectations

Human Capital Management: 50% Performance Management and 50% GPTW

% 80 90 95 88,50

Technology Enlistment Grade % 3,05 3,12 3,14 3,14

The

Bus

ines

s

69

Page 74: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

ÁGORA 360 S.A.

The activities that BVC was accomplishing through its

affiliate ÁGORA 360 S.A. to provide trade automation

services to brokers has been restructured and this is why

as of December 29, 2010 ÁGORA 360 S.A. entered into

liquidation grounds that initially foresee reimbursement of

contributions to shareholders

Affiliates

INTEGRADOS FX S.A. (SET FX)

Integrados FX provides transactional, listing and spot market

information systems and foreign currency forwards. SET FX

leads the Colombian Exchange market operating 100% of

the transactional market, being the foreign currency market

benchmark in Colombia. In 2010 USD $257 billion were

traded with SET FX, exceeding by 4% the traded volume in

2009, with 408.794 trades.

DERIVEX

On June 2, 2010 DERIVEX was incorporated, a company

that manages the first standardized derivatives market of

energY commodities. The BVC created this company in

association with XM Compañía de Expertos en Mercados

S.A. E.S.P. as a strategic ally. The first product launched was

electricity futures. DERIVEX began operations in October

2010 negotiating a contract on the monthly electricity

average of October, at a price of COP$ 120 per KW/h.

At 2010 closing it had eight members and the technical

committee of the market with the participation of all the

established and energy sector brokers.

Financial indicatorsAgora

2010 2009

Revenues 232 670

EBITDA -360 148

Net profit -483 33

Assets 8.258 6.771

Liabilities 2.514 841

Shareholders´equity 5.930 5.930

EBITDA margin -155% 22%

Net margin -208% 5%

ROE -8% 1%

ROA -6% 0%

COP $ Million

Financial indicatorsDerivex

2010

Revenues 34

EBITDA -311

Net profit -349

Assets 1.787

Liabilities 186

Shareholders´equity 1.601

EBITDA margin -916%

Net margin -10266%

ROE -22%

ROA -20%COP $ Million

Financial indicatorsSET FX

2010 2009

Revenues 4.378 4.725

EBITDA 2.386 2.947

Net profit 1.570 1.968

Assets 2.941 3.457

Liabilities 657 775

Shareholders´equity 2.284 2.682

EBITDA margin 54% 62%

Net margin 36% 42%

ROE 69% 73%

ROA 53% 57%COP $ Million * Information reported to the SFC

The

Bus

ines

s

70

Page 75: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

INVESBOLSA SAS

INVESBOLSA was incorporated on March 10, 2010

and its main corporate purpose is the incorporation and

participation in companies and entities directly related

with the activities and services provided by the BVC, in

order to facilitate, expand or supplement BVC’s corporate

purpose. The company may invest in the corporate capital

of companies where BVC may invest according to its

legal regime. Furthermore, it may accomplish any other

economic activity in Colombia or abroad.

PERMANENT INVESTMENTS

DECEVAL S.A.

It manages and has the custody of securities and it records,

clears and settles trades made at the BVC. In 2010

DECEVAL had the custody of securities amounting to COP

$281,8 billion, with a 38% increase with regard to 2009.

It also had the custody of equity securities for COP $189,1

billion and Fixed Income securities for COP $92,7 billion.

The balance of dematerialized issues at 2010 closing

amounted to COP $217,5 billion and securities for COP

$79,8 billion were managed.

CÁMARA DE RIESGO CENTRAL DE CONTRAPARTE S.A. (CRCC)The CRCC is in charge of clearance and settlement, acting

as a clearing house, eliminating default risks in BVC’s

standardized derivatives obligations.

Financial indicatorsCRCC

2010 2009

Revenues 1.849 743

EBITDA -2.177 -3.161

Net profit -4.170 -4.574

Assets 25.746 25.041

Liabilities 560 685

Shareholders´equity 25.186 24.356

EBITDA margin -118% -425%

Net margin -226% -616%

ROE -17% -19%

ROA -16% -18%

In Millions of COP $ *Information reported to SFC

Financial indicatorsDeceval

2010 2009

Revenues 58.694 51.960

EBITDA 35.039 27.862

Net profit 22.601 22.116

Assets 88.943 83.416

Liabilities 18.735 15.135

Shareholders´equity 70.208 68.281

EBITDA margin 60% 54%

Net margin 39% 43%

ROE 32% 32%

ROA 25% 27%

In Millions of COP $ *Information reported to the SFC

Financial indicatorsInvesbolsa

2010

Revenues -

EBITDA -0,0

Net profit 0,5

Assets 50,9

Liabilities 0,3

Shareholders´equity 50,6

EBITDA margin -

Net margin -

ROE 1%

ROA 1%

In Millions o COP $

The

Bus

ines

s

71

Page 76: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

reducing risks associated to default of foreign currency

trades, including liquidity, market, trading, and legal risks.

In 2010 it accomplished 432.941 trades for USD $302

Billion, 8% above 2009.

Strategic Alliances

MILA Latin American Integrated Market:

2010 gave rise to the MILA, -Latin American Integrated

Market-, the main purpose of which is to create a single

diversified, ample and attractive Equity Income Market for

local and foreign investors, and to expand access to capital

for current and potential issuers, providing greater liquidity

and interest in our markets.

MILA is the result of the consolidation of the stock market

integration project managed by the BVC, the Lima Securities

Exchange (BVL) and the Santiago Trade Exchange (BCS),

under the model of “Brokerage Routing with value added”.

In 2010 the CRCC cleared and settled a total of 264.277

contracts, 1.674% above 2009, corresponding to 15.144

trades made by 21 members of the Standardized

Derivatives market.

CÁMARA DE COMPENSACIÓN DE

DIVISAS DE COLOMBIA S.A. (CCDC)

The CCDC manages the clearing and settlement system of

the spot trades between brokers of the Exchange market,

Financial indicatorsCCDC

2010 2009

Revenues 5.257 5.506

EBITDA 876 941

Net profit 402 436

Assets 2.957 2.596

Liabilities 371 413

Shareholders´equity 2.585 2.183

EBITDA margin 17% 17%

Net margin 8% 8%

ROE 16% 20%

ROA 14% 17%

COP $ Millones *Información reportada a la SFC

72

Page 77: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

At operating level the MILA consists in the interconnection of

transactional platforms under the standard communication

protocol, allowing the brokers of the three countries access

to information of securities listed at the Exchanges, sending

purchase and sale orders directly to the market, prior

agreement with local brokers.

During the year, the MILA Project progressed in the

detailed definition of the integration model, the issue of

the regulations that legally supported the development of

the required application, the implementation of the agreed

communication protocol, and the approach of the three

countries’ brokers. All these efforts will end in 2011, giving

rise to the new market.

MILA has become a unique initiative that will serve as

benchmark for future integrations worldwide.

Important Events Occurred After Business Year Closing

Merger BVC– BVL

EIn January 19, 2011 the Lima Securities Exchange BVL,

and the Colombian Securities Exchange BVC signed a

Memorandum of Understanding determining the first steps

to be followed for the first corporate merger of this type

between two securities Exchanges in Latin America, after

approval by both General Shareholders’ Assemblies and

authorization by the supervisors of Colombia and Peru.

The merger will create a new more competitive actor to face

the challenges of a global capitals market and will represent

an opportunity for the Stock Exchange industry of both

countries, increasing the value of the companies through

operative synergies and the development of new products

in both markets.

To carry out this operation, it has been agreed that the

contribution of BVC and of BVL to the merged entity shall

be 64% and 36%, respectively, where the clearing ratios for

Class A and Class B shares issued by the BVL will be fixed

with regard to the new Exchange common shares.

Shareholders of both companies shall become the

shareholders of the merged entity. Both BVC and BVL shall

continue operating in their respective countries as they have

been doing to this day, reporting to their Board of Directors

and being supervised by the regulation authorities of their

countries.

SOFTVAL

On January 13, 2011 Sociedad Comercial Softval S.A. was

registered at the Bogotá Chamber of Commerce under

No. 01444696, Book IX, incorporated by means of Public

Deed No 4163 executed before the 21st Notary Public of

Bogotá on December 23, 2010. Its corporate purpose is the

provision of pricing services for non-standardized financial

instruments, specialized databases and financial estimates.

The

Bus

ines

s

73

Page 78: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

The Company Chapter 5

Page 79: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

In 2010 the Human Capital strategy: “attract, retain, and

develop the best human talent in key trading accounts

ensuring achievement of the BVC strategy”, was centered

in the following aspects.

The Exchange was selected as company No. 24 within

the list of Best Companies to work with, according to

the Great Place to Work Institute. This privileged ranking

was attained thanks to the commissioning of the action

plan to improve the labor environment, the unconditional

support of leaders and the decisive commitment of each

one of the employees.

With the main actions that allowed consolidation of the

labor environment at the Exchange, we point out the

following:

The creation of the program Human Promoters,

with 18 voluntary leaders, represents every area of

the organization; such promoters were trained to be

ambassadors of the Human Capital Strategy in their

areas. Today they are acknowledged as allies of the

strategy, for they have been agents of the positive change

by becoming more integral professionals.

The

Com

pany

Human Capital 75

Page 80: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Commitment and Customer Service Area Leaders, who

were offered a course on Service Management with

awarding of diplomas.

BVC made a more thorough assessment of the profiles

of 51 employees (President, Vice-president, Managers,

Directors and Leaders (involved with the Clients’ project);

and it applied the PPI (productivity indicator) test to

100% of the employees. With the information provided

by these tools on the behavior styles, the employees

and their leaders understand, manage, and efficiently

encourage the work of employees and the design of

relevant improvement plans.

In addition, thanks to the consolidation of the Performance

Management Integral System the employee progress

process was reviewed in terms of the targeted results,

development of conduct goals, abilities, and technical

skills.

Acknowledgment space was created within “BVC

Interaction “, wherein 85 employees have been

acknowledged for their commitment, effort, dedication

and passion for their work. Likewise, this has been

a space to interact and share relevant topics such as

Strategy, Great Place to Work, Risks Culture and Quality.

Human capital policy was consolidated by searching

internal equity, leveling the compensation delivered

by BVC to 100% of its employees. Career paths were

defined for 50% of the Exchange’s population, enabling

future direction of the employees within the organization.

BVC’s Human Capital management continues giving

priority to filling vacancies by promoting internal

employees. 58% of the vacancies were covered from

inside.

To continue with the Human Capital development, the

ongoing training program was positioned through its

most prominent programs: Stock Exchange Masters

(120 employees trained in products and services offered

by BVC); Training and Leadership Program (Training in

Coaching, the Art of Trading, Service, Innovation and

Creativity Orientation, Corporate Strategy and Human

Capital); English, (training for 60 employees) and Training

Abroad (a sponsored employee).

In the second half of the year, taking into account the

strategy of the Company centered in establishing loyal and

personal relations with our clients, strategy revitalization

workshops were accomplished, including Service

The

Com

pany

76

Page 81: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

This space has been institutionalized as a formal

communication channel highly esteemed by all the

organization.

The Program “Wellbeing” completed its third year of

effectiveness, allowing the employees and their families

to enjoy spaces and activities for personal growth,

amusement, integration and friendship.

The BVC and its subordinated companies developed

different initiatives in 2010 focused on strengthening their

Internal Control Systems, by developing better practices

and complying with regulations and requirements

established by the Financial Superintendence.

Herein below we shall show the progress and

achievements obtained in each one of the Internal

Control Components:

Environmental Control

In development of the Client Project objectives and in order

to optimize its processes, it redesigned its organizational

structure and the authority and accountability levels

in agreement with the mission, vision, and strategic

objectives of the Company.

On the other hand, the Exchange promoted compliance

with its ethical values and principles and internal control

policies by developing training and sensitization programs

addressed to all employees. Likewise, document review

mechanisms were established and documents update

practices were implemented in areas already formalized.

Risk Management

The internal control system and its components were

strengthened through the identification, assessment,

and treatment of risks to which the Exchange is exposed

to in furtherance of its operation.

Risk management monitoring activities accomplished

by the BVC allowed analyzing the risk events identifying

their causes, defining the required corrective actions to

decrease their probability of occurrence.

Concurrently, work was performed to process the

treatment measures for identified risks, and to optimize

the processes, achieving a 13.12% reduction in the

residual operative risk level, exceeding the 12.00%

established goal.

Regarding the Business Continuity Plan, three IT tests

were performed for Fixed Income, Equity Securities,

and Derivatives products, one of which had market

involvement. Furthermore, weekly tests were made to

processes backed at the Alternate Transactions Center.

The execution of such tests allowed training the work-

team and update the Plan.

Business impact and risk analyses were updated in the

methodology to manage Business Continuity, and the

contingency events, notification, and escalation scheme

were improved. This allowed speeding communication

and decision-making internally, improving the quality

and promptness of the messages sent to the market

while such events are being taken care of.

The

Com

pany

Internal Control Management

77

Page 82: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

OR

GAN

IZAT

ION

AL

STR

UC

TUR

E

PRES

IDEN

CY

Audi

ting

Area

Mar

ketin

g an

d Pr

oduc

ts V

PCo

mm

ercia

l VP

Corp

orat

e VP

IT V

PSe

cret

aria

Gen

eral

: Le

gal -

Gen

eral

Sec

reta

ry V

P

Lega

l Man

ager

Proj

ect D

irect

orTr

adin

g Di

rect

orIn

term

edia

ries a

nd

Intis

tutio

ns M

anag

er.

Fixe

d In

com

e Mar

ket

Man

ager

Com

mer

cial D

irect

orEq

uity

Mar

ket

Man

ager

Com

mer

cial A

rea

Equi

ty M

arke

t Di

rect

or

Arch

itect

ure a

nd S

oftw

are

Man

ager

.Pl

anni

ng a

nd F

inan

ce

Man

ager

Hum

an R

esou

rces

M

anag

er

Risk

s and

Qua

lity

Man

ager

Risk

s and

Qua

lity

Dire

ctor

Hum

an R

esou

rces

Ar

ea

Clea

ring

and

Guar

ante

es

Area

Espe

cial O

pera

tions

Di

rect

or

Clie

nt S

ervi

ces

Dire

ctor

Issu

ers M

anag

erDe

rivat

ives

Mar

ket

Man

ager

Colo

mbi

a Ca

pita

l M

anag

erDe

rivat

ives

Mar

ket

Area

Info

val A

rea

Med

ellin

Reg

iona

l Di

rect

orM

arke

ting

Man

ager

Cali

Regi

onal

Di

rect

orAd

verti

sing

Dire

ctor

Mar

ket D

ata

Dire

ctor

Educ

atio

n Di

rect

or

Rese

arch

and

Ana

lysis

Di

rect

or

Rese

arch

Ana

Ana

lysis

Di

rect

or

Clie

nt S

ervi

ces

Area

CIB:

CIB

Cl

ient

Ser

vice

s

Tech

nica

l Arc

hite

ctur

e Di

rect

orAd

min

istra

tive

Dire

ctor

Acco

unta

nt a

nd Ta

xes

Dire

ctor

Aplic

cabl

e Arc

hite

ctur

e Di

rect

or

Soft

ware

Dire

ctor

IT S

ervi

ces a

nd

Infra

estru

ctur

e Man

ager

Infra

estru

ctur

e Dire

ctor

IT O

pera

tions

Dire

ctor

Soft

ware

Man

agem

ent

Dire

ctor

Soft

ware

Man

agem

ent

Area

Busin

nes C

ontin

uity

Ar

ea

Data

Sec

urity

Are

a

Socia

l Res

pons

abili

ty

Dire

ctor

Med

ia a

nd P

ublic

Rel

atio

ns

Dire

ctor

Inve

stor

Rel

atio

ns

Dire

ctor

Proj

ect M

anag

emen

t Ar

ea

Proj

ect M

anag

erOp

erat

ions

and

Clie

nt

Serv

ices

Man

ager

The

Com

pany

78

Page 83: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

In addition, the BVC is working in the integration of

its transactions risk management systems, business

continuity, information security, asset laundering and

financing of terrorism, in order to optimize administration

and accomplish an integral management of the risks

associated to transactions, projects’ management, the

environment and technology.

Control Activities

To improve its control policies and procedures the

Exchange made an integral review of the processes,

validating their compliance with the instructions

established by the Administration, regarding risks and

control measures.

On the other hand, forms were created to allow objective

control evaluations and to identify gaps in order to

improve efficacy. In addition, segregation of functions

was strengthened together with detection controls

through the implementation of the Anti-fraud Program

and the Information Security Management System.

Improvements were made to the accounting controls and

processes in order to guarantee reliability of the financial

statements and other reports that present the financial

situation and results of the entity, seeing that they

comply with the applicable provisions, principles and

regulations. Among such improvements, the following

are highlighted:

• Updating of the internal accounting policy with all the

amendments and updates of local standards.

• Implementation of controls to guarantee quality,

sufficiency, and timeliness of the financial information.

• Updating of the accounting and financial risks map.

Informationand Communication

To optimize management of information used and

transactions derived data, and in order to see that all

security, quality, and compliance criteria are taken into

account, the Exchange continued with the consolidation

of the Information Security Management System (SGSI).

The activities accomplished for such process included

the following aspects:

• Definition of information security policy and scope

• Identification and classification of Information

• Implementation of the mechanisms to safeguard

information security criteria, and to detect and correct

errors in the provision and processing of information.

In order to maintain an effective corporate communication,

improvement was made in internal and external means

established for the transmission of significant information

to stakeholders.

Furthermore, in 2011 the implementation of the

Ethics Line as an independent channel that allows the

employees to report possible frauds or non-ethical

conducts was completed, thus contributing to effective

risk management.

Monitoring

The Exchange reviewed the presence and operation of

each one of the Internal Control components, through

high level committees, ongoing monitoring activities, and

self-evaluations.

The

Com

pany

79

Page 84: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Human Capital Management

IT Management

Legal & Regulatory Management

Projects Management

Client Service Management

Clients Satisfaction Client Needs

Marketing Management

Commercial Management

Operation

Product Management

Strategic Management

AuditCorporate

Governance

Financial & Administrative Management

Quality Management

Risk Management

High level follow-up was strengthened by establishing

committees that analyze and monitor tactic and strategic

activities development of the Company, and that issue

reports addressed to the Administration for decision-

making. As a supplement, monthly follow-up is made to

action plans implemented by the ongoing improvement

processes and management of actual and potential risks.

The internal control system self-evaluation exercise

was accomplished conducting a survey among the

employees to know their perception on this system and

to identify improvement opportunities for each one of the

components. The results obtained reflect a satisfactory

perception with regard to the progress achieved in the

implementation of the Internal Control System.

Subordinated Companies

BVC made follow-up to the management of its

subordinated companies for the implementation

and maintenance of the internal control system and

concluded that INTEGRADOS FX S.A. and DERIVEX

S.A. have an effective system that complies with the

regulation requirements established by the Financial

Superintendence.

In addition, AGORA 360 S.A. (in liquidation) and

INVESBOLSA S.A.S., entities that are not supervised by

the Financial Superintendence, accepted the policies

and practices that according to their corporate purpose

and development of activities are deemed applicable.

Quality Management

To continue strengthening the Quality Management

System (SGC) and consolidating the institutional

culture focused on operative excellence, as well as the

satisfaction of clients’ needs, initiatives such as the co-

pilots programs, the training plans, and the follow-up

to continuous improvement activities for every process

were developed.

The

Com

pany

80

Page 85: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

The co-pilots program consisted in training 16 employees

to support continuous improvement through leadership

at meetings and improvement tools. The implementation

of this program allowed every process to have a

guideline for the definition of corrective, preventive, and

optimization action plans.

On the other hand, training plans were developed for

the employees, together with sensitization activities

addressed to all levels of the Company, and this was

made through campaigns, messages, and spaces where

the progress reached in continuous improvement was

acknowledged. Development of these plans allowed

strengthening the organizational culture, oriented

towards operative excellence and clients’ satisfaction.

Closing of audit findings, mitigation of operative risks,

non-conforming products management, and optimization

of transactions were all issues monitored through the

Continuous Improvement indicator, which reflected 97%

compliance at year end.

In addition, the Exchange updated the processes map to

focus the operation on the generation of value proposals

for its clients, understanding their current and future

needs, and complying with their requirements, in order

to establish loyal, personal and long-term relations.

Independent evaluation of the Internal Control System (ICS)

In accordance with Legal Basic Circular of the Financial

Superintendence, Title I, Chapter 9, paragraph 7.5.2.,

in addition to the permanent follow-up by the Senior

Management and the self-evaluation of every area, it is

necessary to accomplish a periodical assessment of the

Internal Control System (ICS) under the charge of units

or persons independent from the processes, i.e. internal

auditors or external auditors, specially engaged for the

purpose.

To comply with the above, Internal Audit was given the

task in 2010 to make an independent assessment of the

ICS. Such assessment was carried out according to the

scope and coverage defined in the regulations and the

results were delivered to the Administration at year end.

0 10 20 30 40 50 60 70 80 90 100

Monitoring

Communication

Data

IT CI

Accounting CI

Control Activities

Risk System Management

Control Environment

Implementation Scope

General Considerations

Calification (0 - 100%)

Internal Control System Assessment 2010

The

Com

pany

81

Page 86: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Financial Superintendence and abiding by international

standards. As a result of the above, it started the

application of a new risk-based audit model with the

support of a new technological tool. The main results of

the work accomplished were the following:

a. Construction of standard models to manage the

following model types:

• Risk-based audits (evaluation of processes, risks,

and controls).

• Quality Audits, based on ISO 9001:2008 standard

• Compliance Audits (assessment of compliance with

legal or internal rules and management systems.)

b. Definition of e-questionnaires regarding controls efficacy

assessment (self-evaluation and/or audit evaluation).

c. Definition of a systematic and documented mechanism

for internal supervision of the audit work.

d. Automatic generation of audit reports (proformas)

and organization of working papers (planning, tests,

execution activities, reports, follow-up records).

As a main conclusion, it was informed that the ICS

elements, meaning the control environment, risk

management, control activities (included in the ICS

special areas), information, communication and

monitoring, evidenced during the year an efficacy

average of 85,43%.

Taking as basis the observations and recommendations

made by Internal Audit, short-term plans were defined

with the necessary actions to close the detected gaps.

Finally, in compliance with the guidelines of External

Circular 038/2009, a certification of the Chairman of

the Board and the Legal Representative of the Exchange

was issued on January 14, notifying the Financial

Superintendence on full compliance with the requirements

established for the “ICS independent evaluation” as of

December 31, 2010.

Internal Audit

During the year Internal Audit ended the task of adapting

this area according to the guidelines established by the

The

Com

pany

82

Page 87: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

e. Contrast risk assessment (comparison of inherent or

residual risk assessment of the process against the audit

results).

With support of the new model definitions that were

incorporated throughout the year, the Audit area

developed a work plan, duly approved by the Audit

Committee that contained the following lines of action:

a. Assessment of controls efficacy for the most relevant

risks. Such assessment implied the review of the

Financial, Human Management, Transactions, Legal

Management and Innovation (projects) processes in

2010, with the new audit model.

b. Evaluation of the Quality Management System,

examining the Exchange’s processes to determine their

conformance with the planed provisions and with the

requirements of ISO 9001:2008 standard, as well as

with the requirements established by the organization,

and their efficacy. Such revision implied execution of

processes quality audits, accomplished through mixed

audits in certain cases (including risk assessment), or

independent audits in other cases.

c. Review of the Exchange’s corporate governance and

risk systems’ efficacy. The above included an assessment

of the Operative Risk Management System –SARO, as

well as of the provisions established by the Financial

Superintendence regarding Information Security,

compliance with the Corporate Governance Code and

finally, the Independent Evaluation of the Internal Control

System at the end of the year.

d. Development of processes to check special transactions

of the Exchange (Dutch auctions and stock public offerings),

and technological contingency tests.

e. Execution of certain ad-hoc control assessments on

relevant matters upon request of the Senior Management

regarding relevant matters.

As a result of the mentioned Audit tasks, the respective

report with the findings and recommendations was

prepared and delivered, and the closing plans thereof

were discussed with persons accountable for the

The

Com

pany

83

Page 88: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

respective areas. Likewise, the progress of such plans

was reviewed quarterly, finding that as of December 31,

the average progress was 86,98% for the total audit

reports that had been officially delivered within at least

three months.

Activities developed by the Audit area, together with

the important role played by the Board of Directors

and the Audit Committee in the plan’s follow-up and in

the analysis and feedback of results, and the special

dedication of the administration to close the detected

findings, were all factors that undoubtedly contributed

to strengthen the institutional internal control, which in

the end is the central axis of the control bodies’ mission.

It is important to stress that the Administration provided

funds and information required to accomplish the Audit

work without limitations and in independence conditions.

The internal auditor submitted quarterly reports to teh

Board of Directors and to the Audit Committee.

Technology Audit

As of 2009, the IT audit responsibilities of the Exchange

have been entrusted to the same firm that provides

External Audit services through a special scope.

Development control of such responsibilities is to be

made by Internal Audit.

Based on the work plan determined for 2010,

fundamental tasks related with the following aspects of

IT management were developed:

a. Evaluation of the IT general controls operative

efficacy with emphasis in change control, transactions

management and information security.

b. Evaluation of the IT governance scheme: IT

strategic planning and implementation efficacy of ITIL8

methodology in the Exchange’s Technological Area.

8 Information Technology Infrastructure Library

The

Com

pany

84

Page 89: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

c. Accounting system’s reliability analysis with emphasis

in information integrity controls in interfaces between

critical systems and the accounting system.

Action plan progress, with the results, findings and

recommendations of completed audits were quarterly

submitted to the Audit Committee. In addition, situations

detected within the improvement plans were incorporated

in audited areas.

8 Information Technology Infrastructure Library

The

Com

pany

85

Page 90: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

Social Responsibility Chapter 6

Page 91: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

The Exchange continued consolidating its Social

Responsibility (SR) strategy by developing activities and

initiatives aligned with the corporate objectives, where it

engaged not only employees but allied companies and

organizations.

Some of the activities planned were strengthened or

reoriented in order to provide a better economic, social,

and environmental value for the country and the main

stakeholders. This way the commitment to include social

responsibility and sustainability within daily businesses

and activities continued strengthening.

A greater participation of employees and directors

involved in different activities was achieved, together

with a greater integration of the Company areas in the

execution of initiatives.

The activities accomplished are aligned with the 5 work

axes defined in the SR Strategy.

Entrepreneurial Development and Private Capital Funds

We continued working in the development of an

entrepreneurial growing environment for small and

medium size companies –Pymes-, by promoting the

Private Capital Funds Industry (FCP), to facilitate access

Soc

ial R

espo

nsib

ility

87

Page 92: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

At year end the Due Diligence process was being

conducted to five of these companies, and it is expected

to reach the necessary agreements to make the

necessary investments in 2011.

On the other hand, the Corporation continued developing

promotion activities for the Fund and applying the

concept of Profitable Social Investment and Impact

Investing to motivate and attract more actors, or to

create similar initiatives that favor economic and social

development of the country.

Taking the Capitals Market to more People

For the second year, the Exchange together with ISA,

developed guides for individual investors with basic

information on the capitals market and the ways in which

they may invest.

The 5.000 guides were distributed free of charge

directly by ISA and by the Exchange in the BVC Points of

Medellin, Cali and Bogotá, and they were placed at the

disposal of the general public in the Internet portals of

both companies.

Promotion of Sustainable Development

Within this axis we provided support to the development

of the project for voluntary mitigation of greenhouse

to capital for the development of business and operation

models that may produce economic, social, and

environmental positive impacts.

Under this context Corporación Inversor (created

between the BVC and other 13 organizations to manage

the Investor Private Capital Fund), continued looking for

investment opportunities and for new investors to meke

Impact Investing9 to manage the Investor Private Capital

Fund), continued looking for investment opportunities

and for new investors to meke Impact Investing10).

The Corporación Inversor’s main SR Strategy initiative

obtained the approval of its Regulations by the Financial

Superintendence and the consolidation of investment

commitments for COP $5.500 million, which will allow

making the initial closing in the first half of 2011. The

fund expects to collect between COP $30.000 and

COP $40.000 million in two years to invest in small and

medium size enterprises (PYMES).

Within the investment opportunities analysis such

Corporation reviewed around 70 opportunities among

projects, including recently created enterprises and

already consolidated Pymes. Analysis was deepened

in 11 of them which complied with the social and/

or environmental impact criteria and provided value

according to the business model and to corporate

governance and financial criteria. Companies that arrive

to a second level of analysis receive feedback from the

Corporation so they may improve in aspects where they

show deficiencies.

9 Avina Colombia, Banca de Inversión Bancolombia, Brigard & Urrutia, Compartamos con Colombia, Corporación Mundial de la Mujer, Estrategias Financieras y Corporativas, Fundación Bavaria, Fundación Diego y Lía, Fundación Saldarriaga Concha, JP Morgan, LAEFM Colombia and McKinsey Colombia10 Impact Investing refers to those investments that seek to provide social impact while providing economic profitability.

Soc

ial R

espo

nsib

ility

88

Page 93: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

effect gases emission (GEI) in order to structure a

voluntary market for the trade of emission certificates,

led by Natura Foundation and BID.

It is expected to define BVC’s interest in that project

in 2011 in order to provide better value for sustainable

development of the country and the project.

Development of a Social Responsibility Culture - SR

The commitment to promote a SR culture inside the

organization and also externally, led to strengthen

volunteer activities with the employees, and to include SR

topics within the chat “Getting to Know the Exchange”.

This initiative started in August in the three main cities

and included a total of 59 chats with 1.597 persons who

acquired basic knowledge on the SR topic in the capitals

market and on the main projects of the Exchange on this

subject.

On the other hand, the volunteer activities joined 34%

of the employees who participated in two organized

activities benefiting not profit organizations that provided

aid to children and mothers head of a family. In addition,

we continued supporting the Ventures Contest by

contributing in the evaluation and feedback of young

entrepreneurs business plans.

Also, the employees participated in four campaigns

to raise donations in kind and in cash for vulnerable

populations and persons who suffered damages

in the Haiti earthquake and in Colombia’s winter

wave. Accordingly, the employees contributed COP

$17´995.000 and 28 markets for a value of around COP

$4´500.000.

Implementation of a SR Strategy at BVC

In this last front a significant change was evidenced in

the contribution made by the Company to the different

social projects and activities developed.

Under this context, contributions for COP $270 million

were made through Colombia Humanitaria, to non-

profitable organizations, of which COP $100 million

were destined to those that had suffered damages

due to the winter. The remaining value was distributed

among organizations involved in strategic projects of

the Company, and among certain institutions that were

taking care of vulnerable populations.

Soc

ial R

espo

nsib

ility

89

Page 94: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

AFP Pension Funds

AMV Capital Market Autoregulator

BOLSA Stock Exchange

BSC Balanced ScoreCard

BVC Bolsa de Valores de Colombia

BVL Bolsa de Valores de Lima

BCS Bolsa de Comercio de Santiago

COP Pesos colombianos

CRCC Central Counterparty Clearing House for Derivatives

EBITDA Earnings Before Interests, Tax Depreciation and Amortization

EVA Economic Value Added

FIAB Latinamerican Exchanges Federation

SARLAFT Risk System Management of Money Laundry & Terrorism

SCB Brokerage Firms

USD Dólares de los Estados Unidos

Glo

ssar

y

Glossary

90

Page 95: Management Report - bvcen.bvc.com.co/_onelink_/bvc/es2en/documents/INFORME... · Bank to resume interventions in the Exchange market, resulting in a degree of volatility. The traded

www.bvc.com.co