Management 1 Assignment II (90:100)

download Management 1 Assignment II (90:100)

of 14

Transcript of Management 1 Assignment II (90:100)

  • Subject Code:

    MGMT10002

    Subject Name:

    Managing and Leading Organisations

    Student ID Number:

    569082

    Student Name:

    Joycelyn Vanecia Utomo

    Tutorial Day/Time:

    Wednesday/9:00 am

    Tutor Name:

    Austin Chia

    Assignment Name or Number:

    Essay 2 GFC Analysis

  • On September 2008, the bankruptcy of the fourth largest investment bank, Lehman

    Brothers, led to a series of systemic risks and triggered the Global Financial Crisis (GFC),

    resulting in a recession worst that the Great Depression in 1930s (Enderle, 2009).

    According to economists, the main cause of the GFC could be stemmed back to the

    unethical practices conducted by different members of large financial institutions, let alone

    contributions the US government made through their decisions. Ethics can be defined as

    the moral principles that provide a sense of right and wrong for an individual (Robbins,

    2012).

    The aim of this essay is to argue how poor ethical practices by financial service industries

    and the US government led to the GFC, as well as examining its linkages with other

    managerial theories. The paper will be structured into three major components in

    chronological order; it will begin by exploring the conditions of the external market that

    created opportunities for the creation of toxic financial instruments, then evaluate the

    response taken by the financial services towards these temptations, and finally discuss the

    aftermath of the crisis which includes the inadequate actions by government and

    consequences of the crisis to the global economy.

    OPPORTUNITY-FILLED ENVIRONMENT

    The toxic products that were created by investment banks in Wall Street is said to be the

    root cause of the GFC (Enderle, 2010). Nevertheless, the idea of creating these goods

    itself first came through opportunities in the external environment. These changes

    happening in the market can be further analyzed by the External Environment Framework

    that refers to the set of forces or conditions outside the organisation in which an

    organisation operates within, impacting the ability of managers to identify opportunities

  • and threats and respond to them accordingly (Robbins, 2012). The outermost layer of is

    the General Environment, which includes forces such as political, economical, socio-

    cultural, and technological just to name a few that has potentials to indirectly influence its

    operations and performance over time (Samson & Daft, 2012, 88).

    The role of politics in causing the GFC is of utmost importance. After the Great

    Depression, the Glass-Steagel-Act was put forth to function as a separator of commercial

    and investment bank activities, preventing risky investments with depositors money that

    once caused the savings and loans crisis in the past (Michello & Deme, 2012, 105-107).

    However in 1999, the bill was abolished, thus starting a period of deregulation (Ferguson,

    2009). Insufficient government control not only created a free market where industries

    could constantly innovate with dangerous financial instruments, but also legal-loopholes,

    meaning that without solid ethical base, although an organisations practice is legal, it may

    be unethical.

    Despite the fact that Wall Street is notorious for participating in sophisticated criminal

    activities when given the opportunity to do so, petitions by regulators were continually

    condemned since the industries were backed with large lobby groups and academics that

    have the power and resources to influence policy-making (Bernstein & Eisinger, 2010).

    Lobbying is the effort to influence government into adjusting policies to benefit the

    organisations operations, in exchange with monetary support, such as campaign funds

    (Greycourt, 2008). When governments succumbs into these temptations over its risks

    towards the nation, it conveys that they decided with Individualist-Approach, an ethical

    concept of contending to promote an individuals best long-term interest (Samson & Daft,

    2012, 177). In fact, financial lobby groups spent $170 million for the 2008 election, the

    year the crisis happened (Gonglof, 2012). Lobbying also managed to influence the

  • Securities and Exchange Commissions (SEC) who were supposed to manage risks to

    relax leverage limits for investment banks up to 30:1, thus allowing them to borrow heavily

    (McKenna, 2009). As Gnaizda stated, its a Wall Street Government! (Ferguson, 2010).

    In the US, there is a shared socio-cultural norm on the importance of home-ownership, the

    American Dream (Ferguson, 2010). Owning a piece of real estate symbolizes success in

    their culture, and politicians have unethically placed pressures and encouraged even

    citizens who are less credit worthy with home ownership, by having Government

    Sponsored Entities (GSE) to make housing more affordable, in order to gain campaign

    support. This is believed to have contributed significantly to the housing bubble, the rapid

    growth of home prices (Greycourt, 2008). America also had a stable economic condition,

    with low unemployment rate, and to recover from the collapse of the dot-com crisis, the

    Federal Reserve (Central Bank) lowered interest rate to 1%, which in turn encouraged

    banks to borrow excessively (Petrova, 2009).

    On the other hand, Task Environments are forces like competitors and customers that

    directly impacts daily operations and overall performances of an organisations. It is

    impossible for an industry to ignore these factors as it determines its success (Samson &

    Daft, 2012). Financial services in Wall Street are known for being highly competitive since

    they were sharing and fighting for the same market share (Schecter, 2010). This puts

    pressures on banks to stay agile and forces constant changes in order to keep up with the

    pace of its competitors (Rajan, 2009). In an environment that is performance-based, the

    big banks developed a High-Achievement Culture, a culture concerned with result-

    orientation; valuing competitiveness, aggressiveness, personal initiatives, and encourages

    risk-taking to an extreme level that generates improved performances (Samson & Daft,

    2012, 115). This type of culture is fueled with rewards, and in the case of the financial

  • industries, the amount of bonus received by an employee is determined by the profit they

    bring into the organisation. Furthermore, deregulated market intensified the competition

    with wrongful product innovation (Olson, 2012).

    Continual changes with customer trends also shaped the products and services the

    industries offered (Samson & Daft, 2012, 89). In this case, customers refer to

    homeowners, investors, and shareholders. In addition to the increase demand for

    affordable housing, the ageing population also provided large amount of retirement funds

    available for investments, both of which would later impact the choice of market the

    financial industries decided on entering. International investors were also brought together

    through the exploding use of complex, unregulated financial products known as derivatives

    (Rajan, 2009).

    TURNING OPPORTUNITIES TO PROFIT

    A market with less government interventions, low interest rates, and high leverage

    provided industries with the opportunity to take risks and create better financial products in

    terms of its profitability. And rapid growth in housing prices attracted the various

    organisations into the real estate market. These merely provided opportunities, what the

    industries did in respond to these factors came down to their corporate ethics. Before

    exploring the concept further, it is necessary to first understand the nature of these

    financial instruments and Securitization system developed by the institutions.

    Traditionally, when homeowners pays monthly mortgages, money went to their local

    lenders, who were careful regarding the credit-worthiness of borrowers since mortgages

    usually took decades to repay (Ferguson, 2010). With securitization, lenders sold

  • mortgages to investment banks that combines these mortgages with many others

    including credit card debts and student loans into complex derivatives known as

    Collateralized Debt Obligations (CDO), which are sold to investors (Kirk, 2009). CDOs are

    structured financial vehicles that are issued to tranches with varying credit risks and return

    profiles. In order to compensate for higher risks, the riskiest parts with subprime loans had

    higher interest rates, thus yielding more in return (Adams, 2008, 12-14). Investment banks

    then pays Credit Rating Agencies (CRA) to evaluate CDOs, and most of them, even those

    consisting subprimes, were given an AAA rating, the safest government securities

    possible, making it popular with retirement funds that were only made sound investments

    (Davidson, 2010).

    As CDOs became popular in early 2000s, this signals lenders to pump up volume of loans

    to obtain more mortgages. This was achieved through easy lending, where most loans

    were given to borrowers with poor creditworthiness and insufficient documentations, and

    not surprisingly, would default. These mortgages had misleading terms that after several

    months would alter teaser rates and increase payments drastically. By 2006, the amount

    of subprimes funds issued worth $600 billion (Ferguson, 2010). With this new system,

    default imposed no risk to any party, since lenders could retain houses back if it goes to

    default then sell it off quickly to the hot market. Investment bankers did not care either,

    the more CDOs sold, the higher their year-end bonuses. And if valuation by rating

    agencies proved wrong, there were no liabilities against them since these were based on

    opinions (Monjonnier, 2012)(Rajan, 2009).

    AIG, the largest insurance company, produced another dangerous derivative, the Credit

    Default Swap (CDS). With CDS, owners, and even speculators could insure CDOs, and if

    it fails, AIG promised to cover its losses. This is an extreme risky gamble since the degree

  • of loss would become proportionately higher. When the housing bubble later inflated, the

    banks began betting against the failure of CDOs with CDS, including the ones they issued

    themselves, without consulting this information with their investors (Petrova, 2009). This

    proves that the industries were aware of the threats they were imposing to the

    stakeholders and community. The organisations were unable to manage transparency,

    the degree which an organisation shares information with its stakeholder public. While

    operating in secret, and not acting with the best interest of their clients and shareholders,

    organisations are clearly defying trust (Robbins, 2012).

    Although drawing in large profits during the bubble, what securitization does is pass on the

    risk of default from one part of the chain to the next, and employees were rewarded with

    large bonuses based on these short-term revenue (Bencivega, 2009). The large financial

    industries had a mentality of being too-big-to-fail, meaning that if there were threats in

    their business, the government will eventually have no choice but to bail them out, and

    there will be no legal charges since legal-loopholes existed through deregulation (Rajan,

    2009). In fact, those who will pay the largest price if there were a failure in the market

    would be borrowers and investors (Ferguson, 2010).

    These business practices were legal, however, when industries are able to predict the

    potential harm and refused to change its way, it question their ethics. Unethical behaviors

    occur when decisions enable the organisation to gain at the expense of society. Decision-

    making and Business Ethics coexist, dealing with internal values that are part of corporate

    culture and shapes decisions concerning social responsibility with respect to the external

    environment. These internal values of the environment consist of three key aspects

    employees, management, and culture (Samson & Daft, 2012, 88&175). Corporate culture

  • refers to the set of values and beliefs that strongly influence employee behavior and

    management (Weber, 1995).

    An organisation with an ethical culture are one that adopts strong Corporate Social

    Responsibility (CSR), which can be defined as the obligations to make choices and

    actions that will contribute to the welfare and interests of not only the company itself, but

    also the organisation. In the CSR pyramid framework, there are four main responsibilities

    an organisation must be mindful of from the most significant to the least; economic, legal,

    ethical, and voluntary (Samson & Daft, 2012, 183&191). Nevertheless, the series of

    decisions taken by the various financial industries interprets that their only goal was profit

    maximizing. Just as discussed of their high-achieving culture, the large incentive system

    that were based on performances corrupted ethical decision making within the companies.

    Between 2003-2011, Wall Street paid out $200 billion on bonuses alone, and those

    benefiting from this privilege are only those seated on the top management positions

    (Gonglof, 2012). Studies by Sucharow showed that majority of Wall-Streeters believed

    unethical behavior helps promote their success, and compensation structures created

    temptations in compromising their ethical standards and even violate laws if they could get

    away with it, which is exactly what legal-loopholes made possible (Alden, 2012).

    Codes of ethics in cultures are shaped through Leaders (senior managements and CEOs)

    since they act as a role model or organisational heroes that inspire the company,

    standardising practices and behaviors that are acceptable and intolerable. However, when

    leaders send out the wrong message to employees like rewarding unethical acts this

    signals that these behaviors are cheered on. Studies showed that despite displaying

    Charismatic Leadership leading with energy and eagerness to employees, and are well

    liked and inspiring, senior managers in Wall Street are ego-driven, acting at their best

  • interest of personal greed, willing to take unethical risk in order to pursuit financial rewards,

    and to the extent of manipulating their stakeholders (Boddy, 2011)(Samson & Daft,

    2012,192). The main sources of powers these leaders possess of are rewarding, which is

    punishing and control, and referent, being admired that it inspires loyalty (Samson & Daft,

    2012, 193-194). Nevertheless, these powers would not have manifested since the only

    power leaders have over employees are determined by the power workers return to them.

    Therefore, it could be said that the culture encouraged each members involved being

    willing accomplices. As the industries went out of control from dangerous incentives, it did

    not take long for them to destroy their own organisation from the inside.

    THE CRISIS AND AFTERMATH

    As unregulated derivatives and subprimes practices became excessive, default rates

    increased and borrowers were facing foreclosure. By 2007, the bubble crashed and the

    real values of CDOs filled with subprimes were being exposed. The investment banks had

    too many of these toxic assets they were unable to sell and began running out of cash. By

    mid-2008, the industries began to drop in stock prices because consumer started loosing

    confidence in the market, and Bear Stearns and the GSEs were the first to hit turbulence

    (Jones, 2012).

    This came as a shock to the Federal Reserve, as they were unprepared and had no

    Contingency Planning, which is defined as an organisation plan for response to

    emergency and unexpected conditions. Despite numerous warnings regarding the danger

    of financial practices during the bubble, the government did not plan in advance, which

    would have aided their decision-makings. The government was aware that the failures of

    Bear and the GSEs would cause a domino effect on the banking system. However, if they

  • were to be bailed, it would cost taxpayers money, raising ethical concern on the banks

    being rescued for their own wrongdoings (Donaldson, 2012). This caused an ethical

    dilemma for the government, meaning both alternative choices are undesirable because of

    negative ethical consequences (Samson & Daft, 2012, 176).

    The government took the Utilitarian approach, an ethical concept that the decision

    produces greatest good for the greatest number of people (Samson & Daft, 2012, 177).

    Bear was forced into being acquired, backed with $30 billion of taxpayers money to heal

    their balance sheet. Before even recovering from bailout exhaustion, Lehman also started

    fluctuating, but was allowed to fail in order to punish the banks (Williams, 2008). This was

    based on the Justice Approach that decisions must be based on standards of equity and

    fairness (Samson & Daft, 2012, 178). Nevertheless, lack of contingency planning and

    situational leadership backfired, causing a systemic risk. If the government were more

    prepared, they would have predicted that failure of Lehman would stop interbank lending

    and freeze the market, leading to the collapse of AIG who had issued numerous CDS

    insuring Lehmans CDOs, causing more bailouts, totaling $700 billion in 2008,

    nevertheless too late too overturn the crisis (Donaldson, 2012).

    In result, the global economy became destabalised as unemployment rose. As consumers

    lost their buying power, many industries went out of business. This reached a global scale

    since the banks operated in several countries, and foreigners who invested on CDOs also

    experienced the market failure. In the end, only the senior managements and CEOs of the

    big banks were able to escape the crisis, keeping the bonuses they earned throughout

    the years (Donaldson, 2012).

  • THE BLAME GAME

    The securitization chain and poor government decisions led to the worst recession in

    history, and this questions who is to be blamed: the government, subprime lenders,

    investment banks, or CRA? Notwithstanding, they were all willing accomplices, where if

    one had made the choice to change their ways, it would have stopped the flow of funding

    into the system immediately, but profit was apparently above people.

    In conclusion, this essay has explored the GFC, from the external environment that

    created opportunities for financial service industries, the corrupted internal environment

    the various institutions displayed, and poor planning and ethical dilemmas by the

    government. Although some argued that these doings are ethical since investors and

    home buyers must be responsible for their business decisions, the fact that the industries

    and their monopoly over government has placed millions in foreclosure, unemployment,

    and wrecked the global economy, proves that the crisis was indeed a crisis of ethics.

  • BIBLIOGRAPHY

    Adams, E. (2008). New Woes for CDOs. Real Estate Restructuring & Reorganization Guide 3(12).

    12-14.

    Alden, W. (2012). Wall Street Short on Ethics. New York Times. Retrieved on 22 September, 2012

    from.

    http://dealbook.nytimes.com/2012/07/10/report-finds-wall-street-short-on-ethics/?smid=tw-

    nytimesdealbook&seid=auto

    Bencivenga, V. R. (2009). Understanding The Financia Crisis and Comments on the Ethical Issues

    Involved. University of Texas. Retrieved on 22 September, 2012 from.

    http://www.esoa.org/financial_crisis.pdf

    Bernstein, J. & Eisinger, J. (2010). Banks self-dealing supercharged the Financial Crisis.

    ProPublica. Retrieved on 21 September, 2012 from.

    http://www.propublica.org/article/banks-self-dealing-super-charged-financial-crisis

    Boddy, C. R. (2011). The Corporate Psychopaths Theory of the Global Financial Crisis. Journal of

    Business Ethics 10(7). 1-4.

    Davidson, A. (2010). How Wall Street Made the Mortgage Crisis Worst. NPR. Retrieved on 11

    September 2012 from.

    http://www.npr.org/blogs/money/2010/08/26/129454550/inside-the-sausage-factory-how- wall-

    street-made-the-financial-crisis-worse

    Donaldson, T. (2012). Three Ethical Roots of the Economic Crisis. Journal of Business Ethics.

    106(1). 5-8.

  • Enderle, G. (2009). A Rich Concept of Wealth Creation beyond Profit Maximization and Adding

    Value. Journal of Business Ethics 84(3). 281-289.

    Ferguson, C. H. (Director & Producer). (2010). Inside Job (DVD). United States: Sony Pictures

    Classic.

    Gonglof, M. (2012). Risky Business Pays Off For Wall Street: Financial Crisis Penalties Pale

    Compared To Profits. Huffington Post. Retrieve on 11 September, 2012 from.

    http://www.huffingtonpost.com/2012/09/06/wall-street-financial-crisis-penalties _n_ 1858 7 38.html

    Greycourt. (2008). The Financial Crisis and the Collapse of Ethical Behavior. Retrieved on 2

    October, 2012 from.

    http://www.nowandfutures.com/d2/ethics_and_integrity_issues_were_the_cause_WhitePaper044-

    FinancialCrisis.pdf

    Jones, R. (2012). Wall Streets Toxic Culture is Alive and Well, Observers say. NBC. Retrieved on

    23 September, 2012 from.

    http://bottomline.nbcnews.com/_news/2012/03/14/10687657-wall-streets-toxic-culture-is-alive-and-

    well-observers-say?lite

    Kirk, M (Director). (2009). Inside the Meltdown: Behind Americas Bankrupt Banks. United States:

    PBS.

    McKenna, T (Producer). (2009). Meltdown: The Secret History of the Global Financial Crisis.

    United States:CBC.

    Michello, F. & Deme, M. (2012). Communication Failures, Synthethic CDOs, and the 2008

    Financial Crisis. Academy of Accounting & Finance Studies Journal. 16(4). 105-107.

  • Monjonnier, T. (2012). Is the announced $25 billion settlement with homeowners ethical?.

    Business Theory. Retrieved on 28 September from.

    http://businesstheory.com/announced-25-billion-settlement-homeowners-ethical/

    Olson, G, E. (2012). What Are American Workers Biggest Fears?. Yahoo Finance. Retrieved on

    21 September, 2012 from.

    http://finance.yahoo.com/news/what-are-american-workers--biggest-fears-.html

    Petrova, I. (2009). Derivatives as the world financial crisis factor. Journal of business management,

    (2). 75-84

    Rajan, R. G. (2009). The Credit Crisis and Cycle-Proof Regulation. Federal Reserve Bank of St.

    Louis Review 91(5,1). 397-402.

    Robbins, S. (2012). Management (6th Edition). New South Wales, Australia: Pearson Education.

    85-112.

    Samson, D. & Daft, R.L. (2012). Management (Fourth Asia Pacific Edition). Orlando, Florida:

    Dryden Press. 88-89, 175, 177-178, 191-194.

    Scechter, D. (2010). Financial Fraud and the Economic Crisis. Global Researcher. Retrieved on 11

    September, 2012 from.

    http://www.globalresearcher.ca/financial-fraud-and-the-economic-crisis/

    Weber, J. (1995). Influence upon organizational Ethical Subclimates: A Multi-Departmental

    Analysis of a single firm. Organizational Science 6(5). 509-523.

    Williams, T. (2008). How has the global crisis impacted the global and UK economy?. Journal of

    corporate treasury management, 1(3). 206-210.