Managed Print Services Sdn Bhd Managed Print Services Sdn … Profile_15.03.13.pdf · Managed Print...

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Managed Managed Managed Managed Print Services Sdn Bhd Print Services Sdn Bhd Print Services Sdn Bhd Print Services Sdn Bhd Dated: 15 Mar 2013

Transcript of Managed Print Services Sdn Bhd Managed Print Services Sdn … Profile_15.03.13.pdf · Managed Print...

Managed Managed Managed Managed Print Services Sdn BhdPrint Services Sdn BhdPrint Services Sdn BhdPrint Services Sdn Bhd

Dated: 15 Mar 2013

Our Vision

Our Vision -To Be Our Customers Preferred Managed Print Services Partner

Our Corporate Mission Our strategic purpose of existence is to be the pioneer in the Managed Print

Services market, providing our customers with cutting edge document solutions

(hardware, software and services) that enhance business productivity, personal

quality of life and knowledge creation.

We at MPS strive to: We at MPS strive to:

•Build an environment for the effective creation of knowledge economy.

•Contribute to the advancement of the business community by continuously link

each other with the industry’s best practices from a selection of quality branded

products, and

•Achieve growth and satisfaction in both our personal and work lives.

MPS 10 shared values in our business approach:

.

Customer Satisfaction

Superior Service Standards

Professionalism

Promote Creativity

Satisfaction in lifeSatisfaction in life

Care for the Earth

Positive Thinking

Team Work

Trust Worthiness

Pioneer & Entrepreneur Spirit

Our Strengths

MPS's remarkable growth can be attributed to its:

Extensive Product Range - With the access to industry's broadest selection

of hardware, software and services. MPS has led the way in enabling the

sharing of Ideas. knowledge and documents through easy conversion of these

to an electronic format hence a total document solution.

Customer Focus & Service Capability – MPS does not only sell products but

also strives to help its customers to better utilize their knowledge of these also strives to help its customers to better utilize their knowledge of these

products. As such, we take quality time to understand our customers' work

environment-people, processes and workflow, and then create solutions that

uniquely fit their business objectives.

Customer Satisfaction – Customer Satisfaction is pivotal to the Company's

business through the introduction of superior products and services that

guarantee full satisfaction. MPS delivers the efficiency that customers

have come to recognize, and even recommend others.

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Since its inception in 2009, MPS has grown from strength to strength. Today we

are one of the pioneer and most active independent MPS consultancy firm in

Malaysia. With a versatile active presence in many major business cases

especially focus in corporate account development.

MPS is principally engaged in Managed Print Services (MPS) activities. MPS

components consist of MFD (Multifunctional Devices), printers, document solutions

and provision of after-sales service maintenance. In short, the company focuses

only on one core product, i.e. document-based device solutions and its ancillary

supplies and services. MPS chooses to work towards only one main core

MPS – An Introduction

supplies and services. MPS chooses to work towards only one main core

competency – bringing to our valued customer managed prints services with a

careful selection of quality brands or products. This enables the high potential for

customers to enjoy 5 core business objectives of:

•Cost Savings•Improve productivity

•Improve work effectiveness & efficiency

•Improve quality life•Meet or exceed exact needs without waste of resources

MPS as such brings values by up front evaluation of multiple options of products –

their strengths and weaknesses, and ultimately bring to end users the pinnacle of

industry’s best product and services.

In the beginning of 2012, MPS engaged a management consultancy firm

to coach our company into a “ A winning team” for year 2012 and

beyond.

We identified our company’s culture into:-

-performance and reward

-systematic and discipline

-duplication & sharing

-growth and efficient

-entrepreneurship and independent-entrepreneurship and independent

-life style & inflation

-business and partnership

-social responsibility and better society.

With this, we hope to achieve our theme of “ A Winning Team” in year

2012. Which we are proud to translate our successes in current major

cases to our future cases.

Customer’s Challenges/Concerns for choosing MPS

1. How many printing devices your company currently owned?

2. What is the Print TCO status? High/Medium/Low? Exactly how much?

3. What is the consumables purchase cost?

4. How old are all the print devices in the company?4. How old are all the print devices in the company?

5. How much spending in service & repair?

FINALLY, and most importantly –How to assure of engaging with a professional

customer centric MPS consultant?

“90% of all companies do not know what they are currently

spending on internal desktop and network printing”

-Buyers Laboratory Inc.

“Printers, the supplies associated with them and the support

What are the experts say?

“Printers, the supplies associated with them and the support required to keep them operating represent 5% of the typical

IT budget.”-Gartner

“Organizations could save 1010--30%30% if they rationally manage their document output assets”

-Gartner

Our Business Model / Evolution

• Account Management

• Outsourcing

• Fleet Management

“The person who wear the shoes shall have the final say whether the shoes fit well or not”

Quote: President Xi Jinpin (China)

(during his first visit to Moscow in Mar 2013)

• Fleet Management

• MPS Consulting

• Document Solutions

(supported with our specialities in the business of

MFP/ Printers/Scanner/Office Supplies)

MPS Business ModelMPS Business Model

Fleet

Management

Consulting

� ASAP

� Miller Heiman Model

�Relationship Management

� Premium on site MPS exe

� On site value added services

Account

� Site Assessment

�Analysis

�Consulting & Proposal

Document

Solutions

Outsourcing

� Total Document Output Management

�Selective Partners

�Scanning

� Capturing

� Converting

�Workflow Distribution

�Security

Account

Management

MPS Document Solution

Network Connectivity Configuration (Print/Scan/Fax) – FREE SOLUTION

MPS Service

Support

secure

secure

MPS Service

Support

Machine 1

Machine 2

user

user

•Flexibility Network connectivity

Management on Entire Fleet

•One to One secured server connection

•Authentication required each session by

invitation only – assure of security

•Save cost – normal market rate per PC

reconfiguration charged at RM50.00; per

visit RM80.00

secure

Support

MPS Service

Support

Machine 3

Secured One-to-One Server Connection

user

MPS Document Solutions (Secured Print) with User Account

Management & Monthly Usage Report (FREE Solution)

Sales

secure

secure

General Office

Marketing

Corporate

•Flexibility Printing on Entire Fleet

•Intelligent Print Management

•Authentication required for Print/Copy

•Print access with information who print &

how many print

secure

FinanceBranches

Or network hub

MPS in action (for Major Projects) (Premium Solution)

reports

On Site MPS

Multiple Vendors

technician/ Services

Generate

report/ConsultStaff

Control & manage

Client

IT/ Admin

staff Brand A Brand B Brand C

Service & errors

report/Consult

ancy

Printer from

various vendors

Client

General

staff

Outsourcing Management (CRD especially)- (Premium Solution)

Send job via network

Or walk upGot order/ job processed by

MPS Operator(Source: Internal or External)

Job done!Send to user

Or collect by themselves

List of Completed Major ProjectsMKH Berhad (formerly Metro Kajang Holdings Berhad (Developer)-one of the major developer in Klang Valley-main infrastructure maker in Kajang and surrounding areas-Provision: Total Fleet Management (30+ units)

KFC Malaysia-Number 1 international fast food chain stores- Provision: MPS consultancy & management of premium branded multi-functional printer for whole of Malaysia (estimated near to 800+ units)Ranhill WorleyParsons (Oil & Gas Engneering)-builder of oil digging platforms for Shell, Exxon, Petronas, etc-builder of oil digging platforms for Shell, Exxon, Petronas, etc-a Australian joint venture for ASEAN oil & gas industry-Provision: Managed Print Services (100+ units) / Solution/ Consumables

MELILEA International (International Multi-level )-prestigeuos MLM for organic products.-Provisions: HQ total fleet management

HELP University (No 1 Private University in Malaysia)-Pioneer in offerings affordable private higher education to Malaysian-Growing student number near to 10,000-Provision: Office equipments and MPS Consultancy (on-going)

And hundreds more SME customers

Other major projects in progress

Ingress BMW Auto

And many more SME customers