Managed by July 2015 VANTAGE Provider Newsletter€¦ · Provider Representatives and Senior...
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Transcript of Managed by July 2015 VANTAGE Provider Newsletter€¦ · Provider Representatives and Senior...
Provider Representatives and Senior Enrollment: The Vantage
Provider Representatives are a valuable resource for Providers. They can assist you and your staff with our New Online Provider Portal registration & support, claims inquiries, referral/authorization
questions and any other issues relating to your Vantage members.
M a n a g e d b y July 2015
Vantage is one of the largest IPAs in California and the largest IPA in the Inland Empire, which is home to over 1,000,000 Medi-Cal and 450,000 Medicare benefi-
ciaries. Vantage also has a presence in San Diego County. Vantage has contracted with 483 PCPs, has a network of over 4,800 specialists, serving over 300,000
members and is contracted with Blue Shield, Care1st, HealthNet, Humana,
IEHP and Molina. As measured by the number of patients, Vantage is larger than
the next four largest Medi-Cal IPAs in the Inland Empire combined. Vantage’s scale made it a critical partner of man-
aged care plans in the region given that members tend to have stronger relation-
ships with their physicians and physician groups than with their health plans.
Highly-Compelling Value Proposition for Physicians: Vantage’s unique and powerful operating platform provides contracted physicians with the support to improve their clinical and operational efficiency. Providers benefit from the scale, market share
and growth of Vantage which provide greater stability in patient volume. Additionally, physicians benefit from Vantage’s name recognition and sizeable patient base, which drives word of mouth pa-tient referrals from friends and family. Importantly, Vantage’s capabilities have resonated well with
PCPs and a majority of the Vantage’s providers have been with the Vantage for more than five years.
IN THIS ISSUE:
New Provider Web
Portal & Utilization
Management
2
Claims Submissions 3
Quality Management
Access Standards
Initial Health
Assessments
5
Health Education
Services
7
Cultural & Linguistics
Services
8
Compliance Program 10
Choosing Wisely 11
VANTAGE Provider Newsletter
Name Cell Phone & eMail Region
Daniel Bello (951) 317-8227
[email protected] Senior Member Enrollment (Medicare, Medi-Medi, Duals)
Maria Torres (951) 204-9234
[email protected] Banning, Coachella Valley, Colton, Hemet, Redlands, San Bernar-dino, Yucca Valley
Karen Polk (951) 333-3928
[email protected] Adelanto, Apple Valley, Barstow, Fontana, Hesperia, Ontario, Rialto, Victorville
Tammie Macias (951) 203-5510
[email protected] Chino, Corona, Norco, Pomona, Ontario, Rancho, Riverside and Upland
Skyler Moreno (951) 317-2895
[email protected] Moreno Valley
Sonia Martinez (951) 642-2302
[email protected] San Bernardino and Coachella Valley
Viviana Koplas (909) 241-1684
[email protected] Lake Elsinore, Menifee, Perris, Temecula and San Diego County
50,000
150,000
250,000
350,000
2013 2014 2015
Vantage Membership Growth
Utilization Management The role of the Utilization Management (UM) Department is to ensure consistent delivery of appropriate and quality health care services to our members. The UM functions include pre-
certification, inpatient concurrent reviews, discharge planning, and retrospective reviews.
The Utilization Management department makes decisions only on appropriateness of care and service, including existence of coverage. Vantage Medical Group does not reward practitioners or other individuals for issuing
denials of coverage or service care. There are no financial incentives that would encourage UM decision makers to make decisions that would result in under-utilization of services.
Practitioners are ensured independence and impartiality in making referral decisions that will not influence: hiring, compensation, termination, promotion, and any other similar matters.
The UM Department uses clinically sound, nationally developed and accepted criteria for
making medical necessity decisions. The following is a listing of the clinical criteria used, but is not limited to:
Clinical Practice Guidelines and Behavioral Health Guidelines
Health Plan Developed Guidelines and Behavioral Health Guidelines Milliman Care Guidelines, 17th Edition
Apollo’s Medical Review Criteria, 2012 CMS Guidelines
Health Plan Benefit Manual American College of Obstetrics and Gynecology The American Academy of Pediatrics
The United States Preventative Services Task Force Standards
To access the health services departments and/or the UM Staff for questions about the UM pro-
cess and how to obtain copies of UM Criteria please call the UM Department at (951) 280-7700 or Toll Free 1-855-257-9964 during our regular business hours of 08:00 am to 5:00 pm Monday through Friday.
Provider Newsletter Page 2
Signup to our NEW Online Provider Portal! Referral Submission - keep track of your referrals and authorizations
Referral Auto-Approval
Claims Status and Payment Inquiry
Provider Dispute Resolutions Status Inquiry
Training is provided over the phone training and/or at your site. To learn more, contact your Provider Representative or visit us at https://portal.ppmcinc.com/Login.aspx
IMPROVE YOUR OFFICE PRODUCTIVITY BY USING OUR ONLINE PROVIDER PORTAL
Register today at: http://www.ppmcinc.com/registration/
Claims Submissions All claims must be submitted within 90 calendar days from the date of ser-
vice for contracted providers unless otherwise stated in the provider
service agreement.
Please submit claims and encounters electronically via Office Ally at
www.officeally.com
For Claims, use payer ID PPM01
For Encounters, use payer ID
PPM02
Clean Claim Definition
A Clean Claim is a complete and accurate claim form that includes all provider and member
information, as well as records, additional information, or documents needed from the member or provider to enable our organization to process the claim. These claims typically contain the following information:
Date of Service
Complete Member Eligibility Valid Diagnosis Codes (ICD-9) - submit with highest level of specificity
Valid CPT, HCPCS, Revenue Codes National Drug Code (NDC) for physician-administered drugs (if applicable)
Anesthesia start and stop time (if applicable) Billed Amount Days and/or Units
Place of Service Code Itemization of Services
Rendering Facility Referring Provider Name and NPI
Rendering Provider Name and NPI Provider Demographic Information (including Tax ID#)
Immunizations and Injectables
Immunizations and injectables must be submitted with the 11 digit NDC (National Drug Code) in conjunction with the customary CPT or HCPCS code. Failure to submit the 11 digit NDC
code will result in claim rejection and delay the processing of your claim. Please refer to the following website for complete instructions on how to submit the correct NDC #: http://
files.medi-cal.ca.gov/pubsdoco/ndc/articles/ndc_9630.asp Immunizations and injectables are reimbursable according to the provider service agreement unless covered by the VFC (Vaccines
for Children) program for Medi-Cal recipients or by another entity. In the event an administra-tion fee is billed on the same date as an office visit, the administration charge will be considered inclusive of the office visit charge. If an office visit is not billed in conjunction with the admin-
istration charge, the administration charge will be allowed separately from the immunization.
Provider Newsletter Page 3
Claims Submissions continued Global Reimbursement and Case Rate
Services that are contracted at a global reimbursement or case rate will be paid accordingly to the service agreement rate. All other services will be denied as inclusive of the global reimburse-ment or case rate unless otherwise stated in the provider service agreement.
Global Surgery Days
AMA guidelines will be applied to determine the surgical follow-up period for all surgeries. Of-
fice and hospital visits related to a surgery and billed during the surgical follow-up period of the surgery, are not separately reimbursable if billed by the surgeon or assistant surgeon. The initial
consult is only payable to the surgeon on an emergency basis to determine the need for surgery.
AB1455 Provider Dispute Resolution Information
As required by Assembly Bill 1455, the California Department of Managed Health Care has set forth regulations establishing certain claim settlement practices and the process for resolving claims disputes for managed care products regulated by the Department of Managed Health
Care.
Provider Dispute Resolution Process
A provider dispute is a written notice from the contracting provider that:
Challenges, appeals or requests reconsideration of a claim (including a bundled group of similar multiple claims) that has been denied, adjusted or contested
Challenges a request for reimbursement for an overpayment of a claim
Seeks resolution of a billing determination or a contractual dispute
Effective January 1, 2004, provider disputes must be submitted within 365 calendar days from the date of Vantage Medical Group’s claim determination. Please mail or fax Provider Dispute Resolution (PDR) forms to the following address:
Vantage Medical Group
2115 Compton Avenue, Dept. 300
Corona, CA 92881
Fax: (951) 280-8206
The Provider Dispute (PDR) form is available at www.ppmcinc.com.
Provider Newsletter Page 4
Fraud Waste & Abuse Resources: Centers for Medicare and Medicaid Services (CMS):
www.cms.hhs.gov
Fraud & Abuse General Information:
www.cms.hhs.gov/MDFraudAbuseGenInfo
Office of Inspector General, Provider Compliance Training:
www.oig.hhs.gov/newsroom/video/2011/heat_modules.asp
Vantage Medical Group Quality Management uses the
following guidelines to make sure our contracted providers
have industry standard telephone access.
Our goal, based on industry standards, is to reach 100% com-
pliance for all of our primary care providers. We want to
help you achieve a reduction in avoidable emergency room
visits to your members—Providing urgent care access is
critical in this reduction.
They are published as follows:
Telephone Availability Access Standards
Telephone Access Type Standard
Telephone Answer Time All telephone calls to PCP or Specialist must be
answered within 6 rings
Telephone Hold Time A member must NOT be kept on hold for more
than 5 minutes
After Hours PCP Access 24/7 – 24 hours, 7 days a week
Appointment Availability Access Standards
Type of Visit Standard / PASS
(RIGHT ANSWER)
FAIL (WRONG ANSWER)
Dr. Availability Yes No
On Hold Less than 5 minutes More than 5 minutes
Urgent Care Same Day Not the same day
Non Urgent/Routine Within 14 calendar days More than 14 calendar days
Physical Exam Within 30 business days More than 30 business days
Well Child Within 14 calendar days More than 14 calendar days
Child Immunization Within 14 calendar days More than 14 calendar days
120-day Initial Health
Assessment Completed Yes No
Ancillary Within 15 days More than 15 days
Provider Newsletter Page 5
Quality Management
Committed to Excellence
Quality Management continued
Initial Health Assessments As a Primary Care Physician, you must ensure that all of your newly assigned members have the
Comprehensive Initial Health Assessment (IHA) and that you comprehensively assess the mem-ber's current, acute, chronic and preventive health needs. These IHAs must be completed by 120 calendar days of enrollment as required by the Health Plan and must be documented in the mem-
ber medical record.
The effective date of enrollment is the first day of the month following notification that a member is eligible to receive services from the IPA/PMG, for which capitation will be paid, and the mem-
ber is not on “hold” status.
Newly born Infants to Members: The Date of Birth is the date of enrollment.
Retroactively Enrolled Members: The Date of VMG is notified of the retroactive enrollment is the effective date of enrollment.
Exceptions to 120 DAY IHA Timeframe
All elements of the IHA have been completed within the 12 months prior to the member’s effective date of enrollment:
If the new PCP did not complete this IHA, the PCP must document that the previous
IHA was reviewed and updated accordingly.
Members not continuously enrolled.
Members disenrolled before IHA could be performed.
Providers shall make reasonable attempts to contact a Member and schedule an IHA. All attempts shall be documented. Documented attempts that demonstrate Provider’s unsuccessful efforts to
contact the member and schedule an IHA are considered evidence of meeting the IHA require-ments.
IHA/IHEBA Outreach efforts:
VMG will make all efforts to ensure new members receive their initial health assessment with-
in the time frame of compliance and annually.
A new member list provided by VMG will be sent to the providers with their monthly new member eligibility list. The provider offices will use the list to contact new members and
schedule appointments within the required time frame.
On a monthly basis, VMG will generate a list from encounter data to identify members en-rolled within the last 90 days who have not received an IHA. Also providers may identify
these new members through specific Health Plan website portals. (Care 1st, Anthem Blue Cross) This monthly list will be sent to the provider offices to schedule an appointment.
The office staff should document all attempts to schedule a member appointment and imple-
mentation of IHEBA. At least two attempts must be made by either speaking to the member or guardian or leaving a voice message. Documentation will be included in the medical record
and a log.
If the patient has not received the initial health assessment within 90 days of enrollment, a letter will be sent to the member. This will also be documented in the log.
Provider Newsletter Page 6
Health Education Services Please review the following Department of Health Care Services (DHCS) requirements for health education. If you need clarification on any of the requirements, please call the health plan
directly or you may call Vantage Medical Group Health Education/Cultural & Linguistics De-partment for assistance.
Health Education Services
Please document referrals to health education services in your patient’s medical record. Health education services include classes, individual counseling and support groups.
Patient Education Materials
All health education materials you provide to your Medi-Cal patients need to be between 2nd and 6th grade reading level. Additionally, these materials need to be medically accurate, cultur-ally sensitive and linguistically appropriate. The materials we provide you have been reviewed
by the health plans and meet these requirements.
Ordering Materials
A copy of a health education materials order form is available if you need to order materials.
All materials listed have been reviewed for reading level requirement, medical accuracy, and cul-tural and linguistic appropriateness. Health Education materials are available on the following
topics: Age Specific Anticipatory Guidance, Asthma, Breastfeeding, Dental Health, Diabetes, Exercise/Physical Activity, Family Planning, HIV/STD Prevention, Hypertension, Immuniza-
tions, Injury Prevention, Nutrition, Obesity/Weight Management, Parenting, Pregnan-cy/Perinatal, Substance Abuse, Tobacco Prevention and Cessation, and Women’s Health.
Individual Health Education Behavioral Assessment (IHEBA) formerly called the Staying
Healthy Assessment Tool
As a reminder, Medi-Cal patients need to complete the IHEBA form in the appropriate age cate-gory during their Initial Health Assessment (IHA) and once at each new age category thereafter.
Please review the completed form with your patients. Document any interventions and file the completed form it in their medical chart. A few words of advice from you can have a significant impact on changing your patients’ high-risk behavior. If a patient refuses to complete the assess-
ment, note it on the form and file it in their medical chart. Please use the updated forms. Forms are available in English (9/05), Spanish (9/05), Russian (9/05), Vietnamese (9/05) and Chinese
(1/06). Tip sheets are available in all county threshold languages. You can download IHEBA forms and Tip Sheets at our contracted health plan websites or you can visit our website at
www.vantagemedicalgroup.com
Breastfeeding Promotion
The American Academy of Pediatrics (AAP) supports breastfeeding as the optimal form of nu-
trition for infants. We encourage you to support this position by continuing to promote breast-feeding services to your patients. Also, please continue to refer your Medi-Cal patients to WIC.
Infant Formula Logos
Please do not distribute infant formula samples, educational materials or promotional materials with formula logos to Medi-Cal patients, as per MMCD Policy Letter 98-10.
There are many other tools and resources available on our website to help you when consid-ering health education options for our members. Some of these include Hospital Based Health Education Class listings and Health Plan-Sponsored Programs and Services. Please visit our website at www.vantagemedicalgroup.com to access these resources or call us at (951) 280-7700 for more information.
Provider Newsletter Page 7
Cultural and Linguistics Services
The following is a summary of state (Language Assistant Program for CA law SB 853) and federal regulatory requirements as well as LA Care and MRMIB contract requirements. Please call our Customer Service Department at (951) 280-7700 or toll free at (855) 257-9964 if you need clarification or tools to implement the requirements.
Language Preference
Record each non-English speaking patient’s language preference in his or her medical record.
Interpreting Services Poster
Post a sign in a visible place informing your LEP patients that they can get free interpreting services.
Free Interpreting Services for Providers & Members:
Interpreting services are available to your Limited English Proficient (LEP) patients and hard-of-hearing or deaf patients:
Over-the-Phone:
During business hours:
Over-the-Phone, Face-to-Face and American Sign Language Interpreting Services are provid-ed at no cost to providers and members through the members’ health plan.
Hard-of-hearing or deaf patients:
If your hard-of-hearing or deaf patients need sign language interpreting services for their appointments, please call our Customer Service Department at (951) 280-7700.
If your office staff want to call a hard-of-hearing or deaf patient:
California Relay Service at 1-888-877-5379 (Voice users) or 1-888-877-5381 (Spanish).
If your hard-of-hearing or deaf patients need assistance when calling your office, please let them know that they can reach you by using the
California Relay Service at 1-877-735-2929 (TTY users) or 711.
After business hours:
If your patients need interpreting services after office hours, please call Vantage Medical Group at (951) 280-7700 or toll free at (855) 257-9964.
Important!!
If your office has After Hours Answering Services:
Please ensure that their staff members can speak languages other than English;
Please ensure that they have the ability to connect to an interpreter over the telephone.
Vantage Medical Group at (951) 280-7700 or toll free at (855) 257-9964.
If your office has On-Call physicians/nurses:
Please ensure that they know how to connect to an interpreter over the telephone. Please call Vantage Medical Group at (951) 280-7700 or toll free at (855) 257-9964.
If your office has an answering machine, please ensure that your answering machine includes instructions to let patients know how to get an interpreter after hours.
Continued on Next Page
LA County Threshold Languages
Armenian Korean
Chinese Russian
English Spanish
Farsi Tagalog
Khmer Vietnamese
Provider Newsletter Page 8
San Diego County Threshold Languages
English Spanish
Cultural and Linguistics Services continued Face-to-Face & American Sign Language (ASL):
All requests must be made with a minimum of 5 to 7 working days advance notice, please
contact our Customer Service Department at (951) 280-7700 or toll free at (855) 257-9964.
Request or Refusal of Interpreting Services
Do not use minors to interpret for adults unless there is an emergency. Also, discourage pa-tients from using friends and family members as interpreters.
If your patient requests or refuses an interpreter after being informed of the service, please file
a complete Request or Refusal of Interpreter Services form in the patient’s medical chart.
Request or Refusal forms are available in many languages other than English. Please call our
Customer Service Department at (951) 280-7700 if you would like these forms in another
language.
Cultural & Language Related Complaints and Grievances
Have patients with language related complaints or grievances, complete a grievance form.
Grievance forms are available in many languages other than English. Please call our
Customer Service Department at (951) 280-7700 or toll free at (855) 257-9964
Referrals to Culturally Appropriate Community Resources & Service
If you have a patient that needs services from a community based organization or a social ser-
vice agency, please call our Customer Service Department at (951) 280-7700 or toll free at
(855) 257-9964.
Document the referral in the patient’s chart.
Bilingual Providers & Staff
Maintain a “Language Capability Self-Assessment” form, certification of language proficiency
or interpreter training on file for you and office staff providing interpreter services.
Bilingual staff providing medical interpreting services are encouraged to take a language pro-
ficiency test by a qualified agency to determine if candidate is qualified for medical interpreting.
Bilingual staff with limited bilingual capabilities should not provide interpreter service to
patients.
The ICE approved self-assessment tool is available upon request.
Availability of Qualified Member Informing Materials & Alternative Format
If your patients need information in their preferred language and/or alternative format (i.e.
Audio, Braille and Large Print, etc.) please call us at (951) 280-7700 or toll free at (855) 257-
9964.
Cultural Competency Training
We encourage your office staff and you to attend cultural competency training programs that are offered through Health Plans, LA Care, IPAs, or other agencies that provide information
on improving awareness of cultural competence including. Cultural competency training is designed to assist in the development and enhancement of interpersonal and intra-cultural
skills to improve communication, access and services, and to more effectively serve our diverse membership including Seniors and People with Disabilities (SPD).
Provider Newsletter Page 9
Provider Newsletter Page 10
Did You Know about - Compliance Hotline?
Violations of the code of conduct, ethics or any fraud, waste or abuse must be reported.
Not reporting fraud or suspected fraud can make you a party to a case by allowing the fraud to continue. Everyone has the right and responsibility to report possible HIPAA
violations or fraud, waste, and abuse.
Remember:
You may report anonymously and retaliation is prohibited when you report a concern in good faith.
For questions or concerns you may call (951) 280-7810 and speak with the Compliance Of-ficer or report anonymously using the compliance hotline: (951) 280-7766.
Compliance Program The Centers for Medicare & Medicaid Services (CMS) require health care organizations that
provide services to Medicare members have an established compliance program in place. In 2011, PPMC created a Compliance Department and program to help further raise awareness
and provide mechanisms to detect, prevent, and correct any identified non-compliance. Adopting a Compliance Program demonstrates our commitment to honesty and responsible
corporate integrity, resulting in reducing the risk of fraud, abuse and waste, while providing quality services and care.
The Compliance Program is based on 7 core elements:
1. Written Standards of Conduct: PPMC’s Code of Conduct policy promotes our commitment to
compliance and addresses specific standards for all employees and contracted providers.
2. Compliance Officer: PPMC has appointed Ana Lisa Santiago as the Corporate Compliance
Officer. She is charged with the responsibility and authority of operating and monitoring the
compliance program.
3. Effective Compliance Training: Training is provided for all employees and providers on an an-
nual basis on the subject of Compliance, Fraud Waste & Abuse, and HIPAA and
Confidentiality Laws. Additionally other training is provided on topics relating to specific programs and needed updates.
4. Internal Monitoring and Auditing: PPMC’s Compliance Program uses risk evaluation tech-
niques and audits to monitor compliance and assist in the reduction of identified problem areas.
5. Disciplinary Mechanism: Established policies enforce standards and address dealing with indi-
viduals or entities that do not adhere to compliance requirements or are excluded from participating in CMS programs.
6. Effective Lines of Communication: Includes a system to receive, record and respond to
compliance questions, or reports of potential or actual non-compliance, while maintaining confidentiality.
7. Procedures for Responding to Detected Offenses and Corrective Action: Procedures are in place to
respond to and initiate corrective action to prevent similar offenses including a timely, reasonable inquiry.
Provider Newsletter
Five Things Physicians and Patients Should Question From the American College of Radiology
1. Don’t do imaging for uncomplicated headache. Imaging headache patients absent specific risk factors for structural disease is not likely to change management or im-
prove outcome. Those patients with a significant likelihood of structured disease requiring immediate attention are
detected by clinical screens that have been validated in many settings. Many studies and clinical practice guidelines
concur. Also, incidental findings lead to additional medical procedures and expense that do not improve patient well-
being.
2. Don’t image for suspected pulmonary embolism (PE) without moderate or high
pre-test probability. While deep vein thrombosis (DVT) and PE are relatively common clinically, they are rare in the absence of elevated
blood d-Dimer levels and certain specific risk factors. Imaging, particularly computed tomography (CT) pulmonary
angiography, is a rapid, accurate and widely available test, but has limited value in patients who are very unlikely,
based on serum and clinical criteria, to have significant value. Imaging is helpful to confirm or exclude PE only for
such patients, not for patients with low pre-test probability of PE.
3. Avoid admission of preoperative chest x-rays for ambulatory patients with unre-
markable history and physical exam. Performing routine admission or preoperative chest x-rays is not recommended for ambulatory patients without specif-
ic reasons suggested by the history and/or physical examination findings. Only 2 percent of such images lead to a
change in management. Obtaining a chest radiograph is reasonable if acute cardiopulmonary disease is suspected or
there is a history of chronic stable cardiopulmonary disease in a patient older than age 70 who has not had cheat radi-
ography within six months.
4. Don’t do computed tomography (CT) for the evaluation of suspected appendicitis
in children until after ultrasound has been considered as an option.
Although CT is accurate in the evaluation of suspected appendicitis in the pediatric population, ultrasound is nearly as
good in experienced hands. Since ultrasound will reduce radiation exposure, ultrasound is the preferred initial consid-
eration for imaging examination in children. If the results of the ultrasound exam are equivocal, it may be followed by
CT. This approach is cost-effective, reduces potential radiation risks and has excellent accuracy, with reported sensitiv-
ity and specificity of 94 percent.
5. Don’t recommend follow-up imaging for clinically inconsequential adnexal cysts.
Simple cysts are hemorrhagic cysts in women of reproductive age are almost always physiological. Small simple cysts
in postmenopausal women are common, and clinically inconsequential. Ovarian cancer, while typically cystic, does
not arise from these benign-appearing cysts. After a good quality ultrasound in women of reproductive age, don't rec-
ommend follow-up for a classic corpus luteum or simple cyst <5cm in greatest diameter. Use 1 cm as a threshold for
simple cysts in postmenopausal women.
For more information on how these list were created, source, footnotes, and disclosure and conflict of interest policy can
be found at www.choosingwisely.org.
Page 11
Provider Newsletter
For more information or to see other lists, visit www.choosingwisely.org
1. Don’t perform stress cardiac imaging or advanced non-invasive imaging in the initial
evaluation of patients without cardiac symptoms unless high-risk markers are present. Asymptomatic, low-risk patients account for up to 45 percent of unnecessary “screening.” Testing should be performed
only when the following findings are present: diabetes in patients older than 40-years-old; peripheral arterial disease; or
greater than 2 percent yearly risk for coronary heart disease events.
2. Don’t perform annual stress cardiac imaging or advanced non-invasive imaging as
part of routine follow-up in asymptomatic patients. Performing stress cardiac imaging or advanced non-invasive imaging in patients without symptoms on a serial or
scheduled pattern (e.g. every one to two years at a heart procedure anniversary) rarely results in any meaningful
change in patient management. This practice may, in fact, lead to unnecessary invasive procedures and excess radia-
tion exposure without any proven impact on patient’s outcomes. An exception to this rule would be for patients more
than five years after a bypass operation.
3. Don’t perform stress cardiac imaging or advanced non-invasive imaging as a pre-
operative assessment in patients scheduled to undergo low-risk non-cardiac surgery. Non-invasive testing is not useful for patients undergoing low-risk non-cardiac surgery (e.g., cataract removal). These
types of tests do not change the patient’s clinical management or outcomes and will result in increased costs.
4. Don’t perform echocardiography as routine follow-up for mild, asymptomatic na-
tive valve disease in adult patients with no change in signs or symptoms.
Patients with native valve disease usually have years without symptoms before the onset or deterioration. An echocar-
diogram is not recommended yearly unless there is a change in clinical status.
5. Don’t perform stenting of non-culprit lesions during percutaneous coronary inter-
vention (PCI) for uncomplicated hemodynamically stable ST-segment elevation
infarction (STEMI).
Stent placement in a noninfarct artery during primary PCI for STEMI in a hemodynamically stable patient may lead
to increased mortality and complications. While potential beneficial in patients with hemodynamic compromise, inter-
vention beyond the culprit lesion during primary PCI has not demonstrated benefit in clinical trials to date.
Five Things Physicians and Patients Should Question From the American College of Cardiology
The mission of the ABIM Foundation is the advance the medical professionalism to improve the health
care system. We achieve this by collaborating with physicians and physician leaders, medical trainees,
health care delivery systems, payers, policymakers, consumer organizations and patients to foster a
shared understanding of professionalism and how the can adopt the tenets of professionalism in practice.
To Learn more about the ABIM Foundation, visit www.abimfoundation.org.
Page 12