Manage the field operations better than ever before withbSmartWFMS is a commercial o�-the-shelf (COTS) Work Force Management System. bSmartWFMS empower on-ground utility sta� with the power of cloud and mobility to manage and monitor �eld operations accu-rately. The bSmart Workforce Management Suite of Apps with increased device security to prevent misuse of information located on the mobile phone with security login and theft reporting, enables e�ective manage-ment of utility assets like meters and transformers, allows for easy spot billing and payment collection, Cap-ture of Geo-coordinates and photos of required assets and facilitates digital meter test recordings.

Overview

BCITS’s bSmart Workforce Management solutions for utilities (Power, Water and gas) brings the power of cloud and mobility into the hands of utility staff to manage and monitor the field operations in a precise and timely manner. BSmart Workforce Management Suite of Apps supports various operational tasks. One can thus schedule, assign, and get the field operation done easily.

Manage the field operations better than ever before withbSmartWFMS is a commercial o�-the-shelf (COTS) Work Force Management System. bSmartWFMS empower on-ground utility sta� with the power of cloud and mobility to manage and monitor �eld operations accu-rately. The bSmart Workforce Management Suite of Apps with increased device security to prevent misuse of information located on the mobile phone with security login and theft reporting, enables e�ective manage-ment of utility assets like meters and transformers, allows for easy spot billing and payment collection, Cap-ture of Geo-coordinates and photos of required assets and facilitates digital meter test recordings.

Features

Asset Management and replacementVarious asset utilities like Meter, Transformer, and Feeders can be managed effectively using the field force suite of Apps. All data for carrying out the operations are available on the field staff mobile as per the schedule.

Revenue RecoveryRevenue recovery can be done effectively using mobile Apps. As a part of the process disconnection and reconnection, management features are readily available.

GIS Asset Mapping and Electrical Network CreationComplete Asset mapping of the electrical Network along with HT lines and LT lines can be drawn using the Field Force App suite. All attributes of the network can be captured along with the Single Line diagram, thus making it a cost-effective way of asset mapping and maintenance.

Secure Mobile Data ManagementThe platform has the facility to enable Security on the mobiles of the field staff. This increases security and reduces the misuse of the mobile. Also, all the field staff can securely login into the mobile apps with a single sign up.

Features

Consumer Survey and captureConsumer Tagging and survey of the consumer can be done by easily including the consumer premises photo and GPS coordinates.

Messaging, Alerts and NotificationsFully customizable messaging to the field staff is provided for all the apps. This augments the communication to all the stakeholders of the field operations. Alerts and Notifications can be configured into the system based on the use cases and the system is automatically triggered using the platforms push notification system.

This augments the communication to all the stakeholders of the field

Payment CollectionVarious spot Payment Collection services can be activated for field staff. A lot of security options like OTP generation for Day Start, Credit limit allocation for individual field staff can be set, so that payment collection services can be availed by the customers.

Smart Meter/Modem installation and replacementSmart meter and Modem installation and replacement can be effectively achieved by using the Bsmart App. Scheduling and completion of Meter installation can be monitored and as soon as the meter is installed, the meter installed data will be pushed to the Billing systems and Meter data will be pushed to MDM system, making it a fully automated process.

Theft ReportingField Staff can report Theft and malfunctioning effectively using the App. The details can be obtained along with geo coordinates and photo.

Door Step ServicesDoorstep services are being offered across all the industries as customer satisfaction has become very important. Utilities can offer a wide range of doorstep services like New connection data and records collection, Name Change requests, Tariff Change Request, Attending consumer complaints etc, using Bsmart Field Force App suite.

Features

Features

New Connection EstimationsThe app would be useful for providing a new connection to consumers. The app can record the length and items required with the estimates. Workflow can be customized so that the entire process of new connection estimation and approv-al happen through the apps, eliminating all physical paperwork.

Vigilance and AuditApp Provides facilities to carry Audit and Vigilance by the vigilance teams. It can also be customized with all the business rules required by the utility.

Meter Test RecordingsAs per the regulations, Meter test recordings can be digitally captured by the Apps and auto-synced to the MIS reporting systems. All tedious paperwork can be fully eliminated.

BenefitsFast Implementation and Rapid AdoptionTime Stamp and Signature CaptureDoorstep ServicesTracking the Field Staff in Real-timeDashboard for a variety of MIS requirementsOn the Spot Problem Resolution

Get in Touch With UsCorporate O�ce: Bangalore

# 86, 3rd Cross, Bhoopasandra Main Road, RMV 2nd Stage,Bangalore – 560094 Karnataka, India

+91-80-23414178

+91-80-23414178 Ext 504

sales@bcits.co.inhr@bcits.co.ininfo@bcits.co.in

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