Malaysia Employment Outlook and Salary Guide 2009/2010

a practitioner’s insight to salaries across industries

Malaysia Employment Outlook and Salary Guide

www.kellyservices.com.my

09/10

2 malaysia employment outlook and salary guide 2009/2010

Contents

3 executive overview

4 key findings

8 central region

Banking / 9

finance / 9

call centre/ 10

Office suppOrt / 11

sales, marketing & advertising / 11

human resOurces / 12

infOrmatiOn technOlOgy / 13

lOgistics & warehOusing / 15

engineering & technical 16

18 northern & southern region

Banking / 19

finance / 19

call centre/ 19

Office suppOrt / 20

sales, marketing & advertising / 20

human resOurces / 21

infOrmatiOn technOlOgy / 22

lOgistics & warehOusing / 23

engineering & technical 24

All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permission from Kelly Services Malaysia.

malaysia employment outlook and salary guide 2009/2010 3

We are pleased to present the

Kelly Malaysia Employment Outlook

and Salary Guide 2009/2010, a

comprehensive reference tool

on the salary trends, job titles

and employment outlook across

industries.

The aim of this ‘Employment

Outlook and Salary Guide’ is to

provide an insight to the latest

salary ranges for various positions

across industries in Malaysia through

a compilation of salaries and job

titles. This year, we have revamped

our Salary Guide to include the

employment outlook for a better

perspective of the employment

market across industries. The salary

ranges are indicative of actual

transactions between employers

and employees and represent a

reflection of the marketplace.

The compiled findings are

presented in an easy to read

format for your reference.

For 2009, despite the global

economic challenges and its

increasing impact on Malaysia’s

overall economy, we continue to

see a number of opportunities

in the Information Technology,

Engineering, Healthcare, Digital and

Telecommunications, Outsourcing,

Call Centre and Islamic Banking

and Finance sectors. The battle

for skilled IT talents in Malaysia

continues unabated especially in

the IT Outsourcing arena and IT

shared services sectors. A continued

growth of new development

projects and industrial parks have

also created job opportunities within

the engineering spectrum across

the Malaysian region. Recruitment

opportunities for candidates with

strength in market research and

product/brand knowledge is still

favorable within commercial and

business sectors whilst most call

centre job opportunities require

agents skilled in multiple languages.

We expect a year with continued

job opportunities and demand

for talent with specialized skills in

areas of marketing and business

development, healthcare sectors and

mechanical engineering. However,

Malaysia’s cautious employment

climate and outlook will result in

competitive remuneration packages

prevailing and more organizations

incorporating performance based

incentives rather than bonuses to

reward their employees.

Whilst, we hope this ‘Employment

Outlook and Salary Guide

2009/2010’ will serve as a handy

reference tool for you, we are

always on hand to assist you with

current data and also support you in

developing recruiting strategies and

programs to suit your specific needs.

We trust you will find this ‘Malaysia

Employment Outlook and Salary

Guide 2009/2010’ from Kelly Services

resourceful to your business.

melissa normanVP and Country General Manager

Executive Overview

Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances and Employer EPF contributions.

A copy of this guide will be available on our website in July 2009. visit us at: www.kellyservices.com.my


The ‘Employment Outlook and Salary

Guide 2009/2010’ was initiated

to provide our customers with a

benchmark of salary ranges practiced

across various industries and positions

within Malaysia. An overview of the

employment market is incorporated

to provide a more detailed insight into

the job opportunities across industries.

The information was tabulated during

the third quarter of 2008 till the first

quarter of 2009.

The impact of the current global

economic crisis, which originated

from the sub-prime financial turmoil

in the United States in mid-2007,

has since widened and deepened.

These negative developments have

already impacted our economy in the

fourth quarter of 2008. Exports and

industrial output have deteriorated

and investments declined. Consumer

sentiment has also been adversely

affected. As a result, Gross Domestic

Product (GDP) growth was significantly

lower at 0.1%, compared with an

average of 6.3% in the first 9 months

of last year.

With the Government’s original 2009

Budget with an allocation of RM206

billion as well as the First and Second

Stimulus Package of RM7 billion and

RM60 billion respectively, we are

confident that it will contribute towards

mitigating the impact of the global

contraction on the domestic economy.

Key Findingsstaffing opportunities

Given the current global economic

environment, companies particularly

in the manufacturing sector, had to

reduce operations. This is expected

to increase the unemployment rate

in 2009 to 4.5% compared with

3.7% in 2008.

The thrust of the Second Stimulus

Package focusing on reducing

unemployment and increasing

employment opportunity with an

allocation of RM2 billion would provide

a welcome relief as Malaysia faces a

challenging economic environment.

Taking into account these measures,

GDP growth is expected to be in

the range of -1% to 1% for 2009.

The employment opportunity in

2009 is expected to remain cautious

as employers are taking a more

measured and cautious approach to

hiring in the Manufacturing, Electrical

and Electronics and Retail sectors.

Due to the uncertainty on how fast the

current global economic scenario will

improve, we have seen a shift in the

hiring trend where many organizations

have deferred hiring permanent staff

but have opted for more temporary

and contract based positions.

Most companies and businesses

especially in the manufacturing sectors

have opted for long term measures in

ensuring sustenance by adopting cost

management controls such as freezing

bonus payouts and salary increases,

promoting extended no-pay leave

with retrenchment as a last resort.

The Government will recruit 63,000

staff to fill vacancies and serve as

contract officers in various Government

agencies creating short term job

opportunities in the public sector.

Overall, the Malaysian Government

has been ‘aggressive in policy induced

recovery’ programmes, marshalling

resources (human and financial) to

create jobs, strengthen social safety

nets, aggressively promoting training

and re-training to build future human

capital capacity and foster lasting

confidence among consumers and

businesses to spend and hire again

on the local front as international

demand for talent has seen a

reduction in demand.

skills and specialization in demand

The shift towards a knowledge-

based economy or K-economy

requires Malaysia to attract highly

skilled professionals and invest in

domestic investments that have high

multiplier effects and create more

job opportunities. In 2009, Khazanah

Nasional Berhad will invest RM3 billion

in the telecommunications sector to

improve broadband infrastructure


in the country. The mobile services

landscape comprised of four (4)

mobile operators and at the end of

September 2008, there were 26.2

million mobile subscribers in the

country, with 3.1 million 3G subscribers

as compared to 1.5 million nine

months earlier. Talents skilled in next-

generation Web technologies, internet

and mobile content development are

in demand as unified communication,

enhancement to existing systems

are still being carried out within the

Technology landscape.

With Government provisions for

infrastructures such as the Tanjung

Agas industrial park, a biotechnology

cluster in Iskandar Malaysia as well

as upgrading the traffic infrastructure

system around KL Sentral, these

projects would increase the demand

for professionals such as engineers,

architects, quantity surveyors,

researchers in life sciences and bio-

technology sectors.

Call Centre agents will continue to

be in demand as key contact points

of the businesses as more companies

are moving towards outsourcing this

function. This is largely due to the

country’s multi-lingual population and

Malaysia’s central location within the

Southeast Asia region.

Salaries for skilled workforce within

the IT industry who are competent

in C, C++, Java, PHP and other web

technologies have registered a 3%

increase in minimum and maximum

salary. There is a demand for well-

rounded candidates who are able

to multi task and meet performance

expectations. Salaries have maintained

or have registered a 3% increase for

workforce handling credit control,

operational and senior managerial

support staff such as executive

secretaries, finance managers and

analyst, auditors and human resource

managers. On the sales front, more

organizations are offering performance

based incentives and commission

with lower basic salary. Salaries for

non-skilled workforce with less than

2 years of job experience has

recorded a 15% – 20% reduction while

those with more than 3 years of job

experience has seen a slight reduction

in salary by 5% – 10%.

human resources strategies

Human Resources (HR) has increasingly

played a more strategic and business

partner role in organizations. With

the changing markets, HR expertise

on up-skill programs, training,

career development, competitive

compensation and benefits are

some of the areas critical to many

organizations today.

With the deepening global recession,

most employers have adopted a very

cautious and moderate approach to

hiring and HR practitioners will need

to strengthen their knowledge to

keep themselves updated on evolving

trends and innovative recruitment

and retention strategies in managing

human capital in a very cautious

recruitment market.

The hiring trend in a changing market

in Malaysia has culminated in most

organizations placing greater emphasis

in the selection of candidates with HR

playing a pivotal role in identifying

the talents which will play an active

role in the organization’s growth.

HR practitioners experienced in a

full spectrum of HR capabilities are

continually in demand despite the

current economic downturn recording

a 3% increase in salaries.

Human Resources top priorities would

be ‘right sizing’ an organization in the

current economic environment besides

staff retention, career development,

competitive compensation and

benefits, succession planning as well

as leadership and skills development

through training to contribute

towards achieving a high performance-

based business.


Central Region


With Malaysia’s government offices and ministerial departments located primarily in Putrajaya coupled with Cyberjaya, Klang Valley and Selangor’s location here, central region has more Headquarters and companies than northern or southern region.

Increased competition in the telecommunications market and the roll-out of new broadband services, particularly WiMax, provided a strong demand in both the cellular and broadband segments. The cellular segment continued to remain vibrant with the entrance of a new player, aggressive promotions of post-paid business and the implementation of mobile number portability. Next generation web technologies, Internet and mobile content development coupled with a sizeable base of IT shared services and outsourcing companies continue to ensure a reasonable market for IT talents in the central region.

More employers are opting for lower base salaries with performance based incentives, freezing wage increment and bonus payouts as part of their cost control measures. The financial sector remains resilient with no retrenchment although some re-deployment of staff might occur in the near future. Fee-based income moderated due mainly to the slowdown in the capital market activities in the second half of 2008 and first quarter of 2009. Islamic finance continued to expand resulting in continued demand for talents by the 17 Islamic banks in operation as at end 2008

The Call Centre, Outsourcing and shared services sectors have remain resilient. The escalation of the industry has marked the achievement of more than 570 call centres that have grown in the past 10 years. The availability of multi-lingual employees and Malaysia’s central location within Southeast Asia region strengthens Malaysia’s position in the Call Centre industry. Promotional efforts in within the hospitality and travel industry has diversified from traditional markets and aimed at new and emerging niche segments such as home-stay, student travel, wellness tourism and eco-tourism.

Human Resources (HR) has increasingly played a more strategic and business partner role in organizations. With the changing markets, the emphasis on up-skill programs, training, competitive compensation and benefits, career development and talent retention are areas critical to an organization’s growth. Although companies are now adopting cost control measures to manage the slower economic activity, HR talents with experience in a full spectrum of HR capabilities are continually in demand.


Banking

Bank teller SPM/STPM 0-1 yrs Answer customer enquiries. Open new accounts. Receive deposits & pay out withdrawals. Update customers’ details. Record transactions. Balance cash.

960 1200

management trainee Diploma/Degree

0-1 yrs Management training. Learn daily operations of branch. Perform operations, credit, collection & loan activities.

1500 2000

credit & loans officer Diploma/Degree

1-2 yrs Evaluate and process applications. Investigate credit risk. Promote bank products & services.

1800 2500



2000 2800

internal auditor Degree 2-3 yrs Implement internal controls. 2200 3500

credit manager Degree 5-6 yrs Manage team of credit supervisors. Monitor application procedures, policies & standards.

5000 6000

credit card sales officer Diploma/Degree

0-1 yrs Handle card sales. 1500 2200

assistant Branch manager Degree 5-6 yrs Assist in overseeing the daily branch activities & supervision of all staffs.

5000 7000

credit control manager Diploma / Degree

4-6 Determine credit worthiness of clients. Formulate credit and collection policy. Negotiate with past due accounts. Take appropriate action against delinquent accounts. Supervisory duties.

3200 5500

auditor Degree / Professional Certificate

2-4 Ensure authenticity & accuracy of financial statements, especially assets & liabilities. Analyse samples of work done & conduct procedural interviews.

3000 4800

accountant Degree / Professional Certificate

4-5 In-charge of general accounting that involves the preparation of statistical data & financial reports concerning profits, cash & inventory. Analyse, report & provide advice on financial dealings or organisations/individuals. Advise on associated record-keeping & compliance requirements.

4000 6500

finance manager Degree 6-7 Prepare financial reports, i.e. income, expenses, capital usage & cash-flow. Preparation of strategic plans, budgets & financial forecasts. Develop accounting and management policies & procedures.

5500 8500

administrator Diploma / Degree

3-5 Contribute to the smooth and efficient operations of the office by undertaking all of the day-to-day office administration functions. Support teams and provide basic support roles to secretaries.

2600 3800

office manager Diploma Min 6 Ensure operations run smoothly. Vendor management, basic procurement of office supplies, general HR duties, reconciliations, report preparations and general administration.

3800 4500

finance

payroll clerk SPM/LCCI 1-2 yrs Calculate, prepare & distribute payroll, take into account overtime & deductions such as tax, EPF, SOCSO, insurance payments, etc.

1500 2000

credit control clerk Diploma/Degree

1-2 yrs Handle administration of Accounts Receivables. Data entry. Prepare documentation of loans & accounts that have amounts owing & forward reports for legal action.

1800 2500

accounts clerk/assistant SPM/Certificate/Diploma

1-2 yrs Record & compile summaries of organization’s financial transactions for management purposes. Handle partial set of accounts.

1800 2200

accounts clerk (ap/ar) LCCI Intermediate


1500 2000

accounts executive LCCI Intermediate /Diploma/Professional Certificate

1-2 yrs Perform full set of accounts under supervision of Accountant. Maintain records of company transactions according to standard procedures/forms. Prepare statements for management budgets and cash flow forecast and tax returns.

2500 3500

finance supervisor LCCI Higher/Diploma/Professional Certificate

2-4 yrs Supervise & delegate work to a team of clerical staff. Assist in the analysis of financial statements & year-end closing/audits.

3000 4000

occupation title Qualification experience (years) Job description

min. salary (in local

currency)

max. salary (in local

currency)

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currency)

finance continued

accountant Diploma/Degree/ACCA/CIMA/MICPA/CPA

5-7 yrs In charge of general accounting that involves preparation of statistical data & financial reports concerning profits, cash & inventory. Analyse, report & give advice on the financial dealings of organizations/individuals. Advise on associated record-keeping & compliance requirements.

4500 8000

finance manager – investment

Degree 5-7 yrs Provide investment advisory services to clients while in line with client’s expectations and requirements. Research on other investment schemes.

7000 10,500

internal audit manager Degree 5 yrs Ensure the Internal Audit function fulfils its objectives and effectively assists the Management. Appraise the efficiency and effectiveness of operational processes and controls. Develop audit frameworks, control tools and processes. Promote risk management and corporate governance. Liaise with external auditors. Conduct audit in accordance to professional standards. Prepare audit reports, findings and comments. Report to Audit Commitee.

7000 8000

finance and administrative manager

Degree/Post Grad Diploma/Professional Degree

5 yrs Handle full specs of Finance. Manage the administration and HR matter. Report to GM and/or to Finance Director. Provide reports periodically.

7000 8000

senior manager – compliance

Degree 5 yrs Supervisory role to ensure Bank’s compliance with relevant regulatory authorities. Provide in-house advice to operating units on regulatory, reputational and ethical matters. Develop compliance policies and procedures and ensure that new/amended policies are clearly communicated to operating units.

7000 10,000

head merchant Degree/Post Grad Diploma/Prof. Degree/Master’s Degree

10 yrs Responsible to drive merchant business and merchant sales. Terminal management, IT support and product support. Handle external sales channels.

7000 15,000

head of charge cards Degree/Post Grad Diploma/Professional Degree/Master’s Degree

8 yrs Execute and implement sales plan strategies to effectively able to do charge cards acquisition. Plan effective sales executions and recommend alternatives measures to address changing market environment on charge cards.

7000 13,000

head corporate credit risk Degree 8 yrs Perform credit evaluation and provide recommendation to Credit Committee. Recommend appropriate structuring to mitigate inherent risks. Develop and maintain corporate credit risk policies and guidelines. Develop and maintain appropriate credit portfolio management strategies, processes and reporting.

7000 13,000

call centre

telemarketer (outbound) SPM/Diploma/Degree

2-3 yrs Sell products/services via telephone. Market intelligence. Commission basis.

1600 2000

customer service officer – inbound

SPM/Diploma/Degree

1-2 yrs Handle all inbound calls. Answer customer enquiries. Resolve customer issues. Promote new & old products.

1500 2300

senior customer service officer

SPM/Diploma/Degree

2-3 yrs Oversee small team of officers. Supervise & assist in training. Handle customer enquiries.

2000 2800

call centre trainers Diploma/Degree

2-3 yrs Work with HR & Call Centre Manager to provide training. Train on systems, procedures & product knowledge. Facilitate & plan training schedules.

3000 5000

call centre team leader SPM/Diploma/Degree

3-4 yrs Oversee team of junior & senior officers. Handle HR issues: discipline & counseling. Shift scheduling.

3000 5000

operations executive Diploma/Degree

2-3 yrs Oversee a certain type of service/division. Report to Call Centre Manager. Handle internal inquiries & divisional operations.

2500 4000

call centre supervisor SPM/Diploma/Degree

4-5 yrs Lead team leaders. Build relationships with clients. Resolve customer issues. Work with team members to hit targets & maintain service levels.

3000 4000

call centre manager Diploma/Degree

4-5 yrs Implement service strategies. Oversee daily operations as well as marketing, sales & IT. Ensure service levels are met. Plan workflow & structure. Solve escalated complaints. Motivate & lead teams. Work with HR to assist in recruiting, staff appraisals & training. Good project management skills.

4000 6500

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office support

data entry clerk SPM 1-2 yrs Enter data from source documents into computer. Compile, sort and verify accuracy of data to be entered. Compare data entered with source document. Verify accuracy of data entered.

1000 1400

order processing assistant SPM/Diploma 1-2 yrs Track and process orders. Speak to customers if required. Filing and other administrative duties.

1500 2000

personal driver SPM 2-3 yrs Transport personnel/visitors. Run errands. Hold valid drivers license. 1200 1800

receptionist SPM 1-2 yrs Receive customers, Attend to phone calls. Handle front office and administrative duties.

1200 2000

administrative assistant SPM/Corporate Admin Cert.

1-2 yrs Type, file, sort out and distribute incoming mail. Answer telephone enquiries. Undertake other duties relating to office support. Simple correspondence memos.

1200 1800

administrative executive Diploma/Degree

2-3 yrs Oversee admin department. 2200 2800

Junior secretary PSC 1-2 yrs Report to Secretary or Admin Manager. Perform simple secretarial duties.

2000 2500

secretary PSC/Diploma 2-3 yrs Schedule appointments. Give information to callers. Take dictation. Relieve officials of clerical work and minor administrative duties.

2500 3500

executive secretary / personal assistant

PSC Certificate/Dilpoma

3-5 yrs Serve top management. Perform clerical, secretarial and stenographic duties. Screen telephone calls and personal callers.

3500 5500

customer service executive Diploma/Degree

1-2 yrs Handle incoming calls (orders, inquiries, complaints) and direct calls for further problem resolution. Handle larger clients or more difficult issues.

1800 2800

finance and admin executive Diploma/ Degree/ ACCA

2-4 yrs Handle full spectrum of finance and accounting. Manage daily accounting duties. Prepare and ensure timely submission of financial reports. Update and maintain database. Responsible for stationery, claims and administrative support work.

3000 5000

litigation paralegal Degree 1-2 yrs Draft and prepare court documentation, liaise with client/external parties, draft bills and general management report.

2000 3000

library assistant STPM/SPM 1-2 yrs Assist in maintaining an efficient and strong information and knowledge based library to fulfill the information needs of the firm.

1800 2000

purchasing executive Degree 4-7 yrs Prepare monthly production plan and material requirement plan. Source, negotiate and purchase raw material and consumable.

2500 3500

safety officer Licensed Safety Officer

4-7 yrs Lead and coordinate safety activities of the company, to advise and update management on government policies, affairs and requirement. Ensure compliance to regulatory requirement.

3000 5000

sales, marketing & advertising

promoter/retail assistant SPM/Certificate 1-2 yrs Front line, counter sales. Promote products. 900 1800

sales executive SPM/Diploma/Degree

2-3 yrs Sell products & services. Proposals. Sales pitch. Outdoor sales. 1800 3000

senior sales executive Diploma/Degree

3-5 yrs Guide junior sales executives. Meet monthly individual sales target. Increase revenue by generating sales from new and existing clients.

2800 3200

marketing assistant A-Levels/Diploma

1-2 yrs Support marketing department with coordination and administration duties. Coordinate market research and competitor analysis.

1600 2000

marketing executive Diploma/Degree

2-4 yrs Marketing of new/existing products/services. Development of new products. Liaise with ad agencies & suppliers. Production of marketing materials.

2300 3500

marketing manager Higher Diploma/Degree

4-5 yrs Co-ordinate marketing activities. Organize marketing functions and campaigns. Involve in product launches & preparation of marketing plan.

4500 7000

Brand/product manager Higher Diploma/Degree

3-4 yrs Market company’s major brands/products. Determine product pricing. Maintain & direct product’s image in the market.

4000 6000

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sales, marketing & advertising continued

sales manager Degree 4-5 yrs Plan & manage business strategies. Meet sales targets & quotas. Develop consulting service/product according to market needs. Co-ordinate activities of sales team. Monitor budget achievement. Prepare forecasts.

4000 6500

key account manager Diploma/Degree

3-5 yrs Handle corporate and major clients. Plan and implement sales and marketing activities. Obtain market information from customers and channels. Responsible on account receivables on accounts assigned. Presentation.

3500 5500

channel sales manager Degree/Master 5-7 yrs Plan, formulate, execute business, marketing and sales strategy to meet sales objective. Conduct sales processes, pre-sales, presentations and sales proposals. Explore and develop new sales channels.

4500 6500

head of channel management

Degree/Post Graduate Diploma/Professional Degree

5 yrs Plan product marketing including managing the product lifecycle, gathering and prioritizing products and customer requirements and defining the product visions. Generate reseller program. Perform products demonstrations and channel training. Develop, monitor, deliver and audit the reseller program.

7000 8000

Business development manager

Diploma, Advanced / Higher / Graduate Diploma, Degree, Post Graduate Diploma, Professional Degree

5 yrs Source new business opportunities and maintain customer base for all projects and product sales for the divisions.

4500 7000

human resources

payroll clerk Certificate/Diploma

1-2 yrs Calculate of payroll manually and using software package. Track personnel records, AL & ML.

1200 1500

payroll specialist A’ Levels/ Diploma

2-3 yrs Reconcile payroll related journal entries and reports. Ensure timely and accurate processing of payroll. Prepare payslips and liaise with external payroll vendors.

2000 3000

hr clerk (without payroll experience)

Certificate/Diploma

1-2 yrs Assist HR Department with clerical duties. Keep track of AL & ML & personnel records. Schedule interviews.

1200 1500

hr assistant SPM/Diploma 1-2 yrs General HR admin duties. Maintenance of leave/medical records. Co-ordinate interviews.

1500 2000

training executive Diploma/Degree

2-3 yrs Conduct company training programmes. Knowledge of commonly used concepts, practices & procedures.

2200 3500

hr officer/ executive Diploma/Degree

2-3 yrs Conduct recruitment & employment of staff. Handle benefits & compensation.

2500 3500

generalist Degree in HR or equivalent.

1-3 yrs Perform full spectrum of HR tasks. 2500 4000

hr manager Diploma/ Degree

3-4 yrs Design, plan & implement HR policies & procedures. In charge of recruitment, salary & staff benefits. Performance evaluation. Determine & enforce government regulations. Supervise team of HR executives.

4500 6000

senior hr manager Degree/Post Graduate Diploma/Professional Degree/Master’s Degree

5-8 yrs Responsible for full spectrum of HR and administration functions and operations. Handle manpower planning and overall recruitment process and performance appraisals.

9000 12,000

compensation and Benefits specialist

Diploma/ Degree

3-5 yrs Align organization’s practises to current market trends and practic-es. Ensure compliance with local employment laws and regulations. Research on possible/current compensation and benefits policies. Implement and administer compensation and benefits programs. Educate employees on policies.

4000 5000

recruitment manager Diploma/Degree

3-4 yrs Conduct recruitment. Handle benefits, performance evaluation, supervise team of HR assistants.

3500 5500

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information technology

it executive Higher Diploma/Degree

2 yrs Maintain sufficient, standard & reliable systems & infrastructure to ensure effective & efficient operations. Implement IT procedures & processes to ensure maximum data protection/security.

2800 3300

it administrator Diploma/Degree

1-2 yrs Responsible for implementation & administration of IT infrastructure including LAN & WAN connectivity, firewall, reverse proxy & technical support.

2800 3300

programmer Degree 1-2 yrs Responsible for systems development of applications in the company.

2800 3500

help desk analyst Degree 2-3 yrs Troubleshoot problems via email/telephone through taking over the Control Users’ terminals via LAN/WAN connections. Plan, coordinate & support business processes, systems & end-users. Handle phone-in problems & escalation of problems.

2800 3500

systems programmer Degree 2 yrs Familiar with software development life cycles. Application design. Prepare program specifications, coding/documentation & testing.

3000 4500

analyst programmer Degree 2 yrs Design, code & test programs to support the Application Systems Development plan.

3000 4500

web designer Degree 2 yrs Develop innovative web-based design application & content management.

2800 4200

systems engineer Degree 2-3 yrs Provide system design & consultancy to customers. Respond to requests for technical queries & support. Conduct technical training to customers & IT administrators.

2500 4200

software engineer Degree 2-3 yrs Implement customer specific projects. Work closely with internal and external staff. Perform requirements definition, implementation and testing. Usage of GUI tools.

2600 4500

systems analyst Degree 3-5 yrs Perform systems feasibility studies, analysis & design to meet user requirements & application. Work closely with engineers & technical support to resolve customer issues. Provide technical application support to users.

3600 5500

database administrator Degree 2-3 yrs Responsible for administration & technical maintenance of the company’s distributed database system.

3200 5000

network administrator Degree 2-3 yrs Administrate & operate LAN & WAN networks, system management & hardware support.

2500 5000

account manager Degree 3-4 yrs Responsible for achievement of sales & revenue target. Strong initiative to collaborate with network & solution providers & alliances to meet business objectives set.

3500 5000

technical consultant Degree 2-3 yrs Effective & efficient tracking of problems & changes. Continuity of ownership & documentation of IT operational problems from occurrence to resolution. Provide solutions to IT related service problems.

3500 5000

Billing systems engineer Degree 2-4 yrs Provide first level to second level support and configuration of Billing Systems.

3800 5000

it marketing communications executive

Degree 2-4 yrs Support marketing strategies. Maintain healthy Media relations and conducts marcom activities towards customers and the industry as a whole. Technical writing skills.

2800 3800

it marketing manager Degree 4-8 yrs Recommend and implement marketing strategies. Manage full-spectrum of marketing including research, media relations and marcom activities towards customers and the industry as a whole. Manage a team comprising of Marketing Executives and/or market researchers.

4000 6500

pre-sales engineer Degree 2-4 yrs Provide technical support to the sales team and technical advice to clients.

2800 5000

it manager Degree 4-6 yrs Troubleshoot & assist the organization in any IT matters or problems. In tune with all the new IT developments in the required fields.

4000 7500


Degree 3-4 yrs Commercially aware of customers’ needs. Acumen to grow sustainable & profitable business. Communicating complex business & technology concepts.

4500 6000

project manager Degree 3-5 yrs Plan, direct & execute project management activities for an area/division. Monitor progress against schedule & project budget. Allocate or assist in the allocation of appropriate resources to deliver project results.

5000 8000

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information technology continued

logistics manager Degree 3-5 yrs Plan, manage and control the operational activities (including trucking and warehousing). Manage IT projects. Provide user applications and technical support.

4500 6500

inside sales specialists Degree 2-3 yrs Responsible for selling products and services to businesses and personal users. Receive and make return calls to customers.

2500 4500

channel sales specialist Degree 2-3 yrs Responsible for developing account pipelines and driving sales or product portfolio carried by the company via targeted partners.

2500 4500

helpdesk tech support (foreign language expertise)

Degree 2-3 yrs Troubleshoot and resolve customers technical issues. Update database with customer details on each call. Escalate technical issues to more senior-level support.

3000 6000

websphere application developer

Degree 3-5 yrs Design Websphere applications. Design application and produce related design documentation.

3800 7500

it trainers Degree 2-3 yrs Provide training to internal and external staff. 3000 5000

sap consultants Degree 3-5 yrs Provide and roll out application support on SAP system. Maintenance of comprehensive and accurate documentation and services that conforms fully with established policies, standards, procedures and guidelines. Minimum 1 full project cycle.

4800 8500

service delivery manager Degree 4-8 yrs Responsible for service reviews. Management and coordination of service lines. Customer relationship management. Intermediate to advance infrastructure/technical knowledge.

4800 10,000

it procurement specialist Degree 2-4 yrs Perform supplier process assurance & liaise with supplier to resolve quality issues. Solve daily issues such as costing, inventory adjustments, etc.

3000 4500

software sales manager Degree 2-6 yrs Sell solutions to customers. Build pipelines for the company. Generate revenue via software sales. Maintain good relationship with customers.

3000 8000

it supply chain manager Degree 3-5 yrs Provide quality management support to clients through the integration of major elements of the supply chain. Provide total logistics management.

3500 7000

Quality assurance specialist Degree 3-5 yrs Implement, maintain and enhance test plans, test scripts, and test methodologies that ensure exhaustive testing of all assigned in-house infrastructure software systems & processes.

3800 5800

problem & change management specialist

Degree 3-5 yrs Responsible for the review, coordination, communication and documentation of problems and changes in all systems.

4500 7500

security analyst Degree 3-5 yrs System account administration, access object maintenance and administration.

4500 7500

etl developers Degree 2-6 yrs Develop and implement ETL, Cubes & Reports from the technical specifications, test plans, test scripts, maintain and tune data warehouse performance.

4500 8000

solutions architect (Junior) Degree 2-4 yrs Conduct requirement studies, designs and recommends relevant architecture to meet client’s needs or solve client’s application problems.

3500 5000

solutions architect (senior) Degree 6-10 yrs Provide in-house technical expertise to sales teams and project teams. Liaise with project teams in the rolling out of solutions. Design and recommend relevant architecture to meet a client’s needs or solve a client’s application problems. Lead a team of engineers.

6500 10,000

unix specialist Degree 5-8 yrs Provide functional and hands-on guidance on and roll-out of multiple Unix platforms, advanced problem resolution techniques, documenting processes, performance improvement of servers and Unix-based applications.

5500 10,000

wintel specialist Degree 4-8 yrs Perform advanced server maintenance, upgrades and monitoring of server performance, utilization, analysis and resolution of service problems/change requests. Provide analysis of business requirements, design consultation and implementation of desktop and server infrastructure solutions.

5000 8500

Billing systems specialist Degree 6-10 yrs Design, support and configure Billing Systems. Provide in-house technical expertise to sales teams and project teams.

6500 12,000

project directors Degree/Masters/PMP

12-18 yrs Manage teams comprising of project managers, team leaders and project personnel. Meet service level agreements or project milestones within budget. Carry P&L responsibilities

12,000 25,000

hot JoBs




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chief technical officers/ chief information officers

Degree/Masters

12-18 yrs Provide overall IT strategy and advisory to the organisation’s business strategy. Manage multiple IT departments and interface with all key divisions of the organization to successfully implement and deploy IT-based solutions, on time and within budget. Carry P&L responsibilities.

15,000 30,000

sales directors Degree/Masters

12-18 yrs Formulate and execute sales strategies, meet the organisation’s annual sales targets. Manage teams comprising of sales managers, account managers and sales executives. Carry P&L responsibilities.

10,000 20,000

service deliver directors Degree/Masters/PMP

12-18 yrs Responsible for service rollouts. Management and coordination of service lines. Customer relationship management. Intermediate to advance infrastructure/technical knowledge. Ensure contractual obligations are met. Manage teams comprising of Service Delivery Managers, Team Leaders and specialists. Carry P&L responsibilities.

12,000 25,000

program director Degree/Masters/PMP

12-18 yrs Manage teams comprising of project directors, managers, team leaders and project personnel. Meet service level agreements or project milestones within budget. Carry P&L responsibilities.

15,000 30,000

logistics & warehousing

packer SPM 1-2 yrs Put merchandise on shelves. Stack and pack goods. Clean and tidy up goods in warehouse.

700 1200

despatch rider SPM 1-2 yrs Pick up and deliver packages or documents. Run errands. Provide general assistance to office staff.

800 1200

delivery assistant SPM 1-2 yrs Deliver goods over short distance. Write customer order and instructions. Record sales or delivery information on daily sales or delivery record. Issue or obtain customer signature on receipt for pickup or delivery.

900 1300

shipping assistant SPM 1-2 yrs Assemble orders & prepare goods for shipment. Complete shipping reports/documentation.

1200 1500

storekeeper SPM 1-2 yrs Receive and issue goods. Verify quantities, condition and type of items received against purchase orders/delivery notes. Maintain records, update stock cards and prepare periodic stock returns. Routine checks on missing or damaged goods. Make requisition, maintain stock levels, participate in annual stock take.

1200 1800

forklift driver SPM 2-4 yrs Drive forklift. Load or unload and stack materials onto or off pallets or lifting device. Maintenance of forklift equipment. Hold valid drivers license.

1300 1800

driver SPM/ GDL 2-4 yrs Drive a truck 1-3 ton. Delivery duties and assists with loading and unloading. Deliver goods and gets delivery orders signed. Maintenance of truck.

1300 1800

shipping supervisor Diploma/Degree

1-2 yrs Organize receiving, storing & sending out of goods to suppliers. Manage office operations & staff. Ensure quantity & quality of goods are checked.

1800 2200

stock controller STPM/SPM 2-3 yrs Place order and inventory management, follow up orders with supply chain group, monitoring of stock, media control list for store activities, system maintenance.

1800 2300

warehouse executive Diploma 2-3 yrs Coordinate warehouse duties and ensure operations are well managed.

2500 3000

logistic coordinator Diploma / Degree

3-5 yrs Place order with source units/factories. Despatch planning. Shipment Sales Value Forecasts and actual arrival. Process invoicing to distributors. Arrival timelines and shipping documentation followup. Manage logistics conversion costs. Co-ordinate co packing requirements and monitor output. Monitor returns and warehouse stock write off.

2000 3000

Buyer Diploma/ Degree

2-3 yrs Purchase of materials. Responsible for sales, margins and inventory control. Compile all product related information. Manage and liaise with external vendors.

2500 3500

warehouse supervisor Degree 3-5 yrs Supervise a team of staff to carry out warehousing operations to support the operations of Air Import & Air Export department

2500 3500

warehouse manager Diploma/Degree

4-5 yrs Manage all warehouse activities. 4000 5000

hot JoBs


logistics & warehousing continued

purchasing manager Degree Manage and lead the procurement functions and activities within operational and financial budgetary constraints. Establish policies and procedures, manage departmental budgets, set direction and develop training programs. Responsible for negotiation strategies, alternative sourcing plans and managing supplier performance. Establish and maintain 9001:2000 Quality Standard and documentation, improvement plans and participate in audit of QAS.

7000 9000

engineering & technical


project manager Degree 3-5 yrs Plan, direct & execute project management activities for an area/division. Monitor progress against schedule & project budget.

6000 10,000

oil & gas

Quality manager Degree 10-12 yrs Responsible in ensuring systems are implemented in compliance with corporate requirement and quality standard. Train personnel on quality planning, process controls and prerequisite product and service verification.

7000 13,000

operations manager Degree, Post Graduate Diploma, Professional Degree/Master’s Degree

7 yrs Plan assignments, work supervision and project management in offshore & onshore oil & gas industry. Lead a multidiscipline team of engineers, technical staff and site personnel.

7000 12,000

project manager Degree 5 yrs Build strong relationships with client management and engineering teams. Business development. Initial scoping of projects and develop outline project plans.

7000 12,000

finance manager Degree/Post Graduate Diploma/Professional Degree

8 yrs Responsible for whole operations of accounts department. Report to the financial controller about the financial matter, train and ensure accounting team maintain sets of accounting policies and statements which comply with accounting standards and best practices.

7000 13,000

manufacturing

finance manager Degree/Post Graduate Diploma/Professional Degree

6 yrs Responsible for whole operations of accounts department. Recruit, manage, mentor and develop a strong and high integrity team. Train and ensure accounting team maintain sets of accounting policies and statements which comply with accounting standards and best practices. Implement and see through the systems and processes.

7000 8000

head of Quality Degree / MBA 8 yrs Responsible to implement, improve and enhance the Quality Management System according to ISO 9001:2000/14001:2004 in collaboration with Q-Cells SE. Implement Complaints Management and implement and improve quality control and assurance system for inspections of incoming and outgoing goods. Reporting of KPI’s and responsible for Health & Safety trainings within the quality department.

7000 12,000

ict – construction / property

draughts person Diploma/Degree

1-3 yrs Prepare drawings, estimates & plans. Liaise with builders, contractors & government bodies.

1800 2800

site supervisor Certificate/Diploma

2-3 yrs Supervise work at construction site. Interpret building plans & organise projects. Implement regulations & codes of practice. Monitor compliance. Co-ordinate workers.

2500 4000

safety inspector Safety Certificate/Diploma

2-3 yrs Inspect machines, equipment & workplaces for safety issues. Implement work safety practices. Investigate & write reports.

2000 3000

Qa inspector Degree 4-5 yrs Examine building to ensure they meet all standards of presentation & quality. Analyse quality assurance data. Train & assist workers to carry out their quality control functions. Compile reports.

3000 5000

Quantity surveyor Degree 3-4 yrs Prepare cost estimates & plans. Audit projects. Manage construction costs. Administer construction contracts.

3000 4000



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engineering & technical continued

senior project manager Degree 10 yrs Responsible for the overall planning, execution and completion of project within budget and schedule. Establish good rapport with authorities, client, consultants and contractors for implementation of projects.

7000 10,000

project sales manager Degree 5 yrs Responsible for the management of profitable sales, project management and tendering works on electrical distribution system. Lead a team of project and sales engineers.

7000 9000

construction manager Degree 5 yrs Manage multi-disciplinary works within a project including handling project planning, budget and cost control, safety and quality system implementation, time planning and to prepare the monthly progress report.

7000 8000

technical

electrical technician Technical Diploma

1-3 yrs Involve in planning, design, maintenance & production. 1500 2500

technician Technical Diploma

1-2 yrs Assist engineers in research, design, manufacture, operation & maintenance.

1500 2000

test engineer Technical Diploma/Degree

1-2 yrs Evaluate, recommend & implement automated test tools & strategies. Write, implement & report status for system test cases. Analyse test cases & provide regular progress reports.

2500 3500

sales engineer Technical Diploma/Degree

3-4 yrs Provide technical sales support & technical solutions. Identify customers’ needs & sales opportunities.

2500 4000

civil engineer Degree 3-4 yrs Plan, design & direct civil engineering projects. Analyse reports, maps, drawings & other data to design project.

2500 5000

mechanical engineer Degree 3-4 yrs Research, plan & design mechanical products & systems. Design products & systems related to mechanical engineering.

2500 4000

chemical engineer Degree 3-4 yrs Design equipment & develop processes for manufacturing chemicals. Conduct research to develop new & improved chemical manufacturing processes.

2500 4500

product engineer Degree 3-4 yrs Perform product engineering development & product support activities. Liaise with other departments, i.e. quality, operations, marketing, testing, etc. & external customers & suppliers.

3000 4500

service engineer Degree 2-3 yrs Provide servicing for products. Ensure performance. Provide training on product maintenance.

2500 4000

technical manager Technical Diploma/Degree

4-5 yrs Responsible for quality & performance of equipment/technology. Oversee equipment maintenance & repair. Improve procedures & update equipment/technology.

5000 7000

territory manager Degree/Diploma

1-2 yrs Generate revenue towards territory objectives and continuously ensure quality business generation. Develop new business and determine customer needs. Providing best service solutions.

2500 3500

assembly engineer Degree 2-3 yrs Carry out assembly, debugging and testing of automation and modules/tool assembly and debugging. Install completed system or upgrade old system to current specs. Perform product inspection.

2500 3500

r&d engineer Diploma/Degree

2-3 yrs Perform R&D on new technologies. Develop Thermal Spray and Precision Cleaning technology.

3000 5000

lead electrical engineer Degree 7 yrs Lead a team of engineers in design based environment. 7000 12,000

hot JoBs


Northern & Southern RegionWith Penang, Melaka and Johor’s choice location due to easy access to ports, airports and transportation hubs coupled with Government provisions for infrastructures such as the Tanjung Agas industrial park and a biotechnology cluster in Iskandar Malaysia, both the Northern and Southern regions have continue to register growth due to their value as key contact locations and points for businesses. The skills and professions in demand in both these regions vary according to local industries and location. The Iskandar Development projects would increase the demand for professionals such as engineers, architects, quantity surveyors, researchers in life sciences and bio-technology sectors.

2009 will see an increase in hiring capable and well-rounded personnel who can handle reception, administration and basic accounting responsibilities. The employment outlook is positively affected by the consolidation of administrative support staffs due to reasons like heavy reliance on technology and increment in office automation. There has been a continued demand in talents like Secretaries, Office Coordinators and Administrative Assistants who can handle diverse portfolios and be an active participant in the company’s growth. In both these regions, there is an increasing trend in hiring office support personnel on temporary basis due to uncertainty of the local and global economic outlook.

Although the transport and storage sub-sector expanded at a moderate pace of 6.1% in the first half of 2008, the global economic downturn which adversely affected the manufacturing sector translated into lower demand for air cargo, shipping, ports and other related services. Hiring trend remained selective in this region.

In the second half of the year, the civil engineering sub-sector was affected by a sharp increase of construction materials, particularly steel and cement. The adjustment to the Variation of Price (VOP) along with the moderation in steel prices towards the end of 2008, revived the confidence in the construction industry. Sectors such as Waste Water Treatment, Power and Energy in the northern and southern region are continually hiring with a preference for contract staff.



Banking

loans clerk SPM/STPM 1-3 yrs Support loans department with routine administrative tasks. Filing. Typing.

850 1000

Bank teller SPM/STPM 1-3 yrs Answer customer enquiries. Open new accounts. Receive deposits & pay out withdrawals. Update customers’ details. Record transactions. Balance cash.

800 950

management trainee Diploma/Degree

1-3 yrs Management training. Learn daily operations of branch. Perform operations, credit, collection & loan activities.

1200 2000



1600 2200



2000 2800

internal auditor Degree 1-3 yrs Implement internal controls. 2200 2500

credit manager Degree 1-3 yrs Manage team of credit supervisors. Monitor application procedures, policies & standards.

3500 4200

assistant Branch manager Degree 1-3 yrs Assist in overseeing the daily branch activities & supervision of all staff.

3500 5000

finance

payroll clerk SPM/LCCI 1-2 yrs Calculate, prepare & distribute payroll, take into account overtime & deductions such as tax, EPF, SOCSO, insurance payments, etc.

850 1500

credit control clerk Diploma/Degree

1-2 yrs Handle administration of Accounts Receivables. Data entry. Prepare documentation of loans & accounts that have amounts owing & forward reports for legal action.

1200 2000

accounts clerk/ assistant SPM/Certificate/Diploma


1500 2000

credit control officer Diploma/Degree

2-4 yrs Contact customers. Send follow-up inquiries. Negotiate with past due accounts for debt recovery.

1800 3000

accounts supervisor LCCI Higher/Diploma/Professional Certificate

2-4 yrs Supervise & delegate work to clerical staff. Assist in the analysis of financial statements & year-end closing/audits.

2200 4000

financial analyst Degree 2-4 yrs Conduct financial analysis, projects & statistical studies. 3000 5000

accountant Degree / Professional Certificate

2-3 yrs In charge of general accounting that involves the preparation of statistical data & financial reports concerning profits, cash & inventory. Analyse, report & give advice on the financial dealings of organizations/individuals. Advise on associated record-keeping & compliance requirements.

4000 7000

auditor Degree / Professional Certificate

2-3 yrs Ensure financial statements are accurate by verifying that assets & liabilities mentioned in reports really exist. Analyse sample of work done & interview staff about the way they go about their work.

2500 4500

accounts payable manager Degree 3-4 yrs Ensure timely payments of vendor invoices, expense vouchers & maintain accurate records & control reports. Manage a staff of administrators/clerks.

4000 5000

credit control manager Diploma / Degree

4-6 yrs Determine credit worthiness of clients. Formulate credit & collection policy. Negotiate with past due accounts. Take appropriate action against delinquent accounts. Supervise two or more officers.

4000 5000

call centre

telemarketer (outbound) SPM/Diploma/Degree

2-3 yrs Sell products/services via telephone. Market intelligence. Commission basis.

1500(S) / 1600(N)

1800(S) / 2000(N)

customer service officer – inbound

SPM/Diploma/Degree

1-2 yrs Handle all inbound calls. Answer customer enquiries. Resolve customer issues. Promote new & old products.

1200(S)/ 1500(N)

2200(S) / 2300(N)

senior customer service officer

SPM/Diploma/Degree

2-3 yrs Oversee small team of officers. Supervise & assist in training. Handle customer enquiries.

1800 2500



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call centre continued

call centre trainers Diploma/Degree

2-3 yrs Work with HR & Call Centre Manager to provide training. Train on systems, procedures & product knowledge. Facilitate & plan training schedules.

2500(S) / 3000(N)

4000(S) / 5000(N)

call centre team leader SPM/Diploma/Degree

3-4 yrs Oversee team of junior & senior officers. Handle HR issues: discipline & counseling. Shift scheduling.

2500(S) / 3000(N)

4000(S) / 5000(N)

operations executive Diploma/Degree

2-3 yrs Oversee a certain type of service/division. Report to Call Centre Manager. Handle internal inquiries & divisional operations.

2500 4000

call centre supervisor SPM/Diploma/Degree

4-5 yrs Lead team leaders. Build relationships with clients. Resolve customer issues. Work with team members to hit targets & maintain service levels.

2800 4000

call centre manager Diploma/Degree

4-5 yrs Implement service strategies. Oversee daily operations as well as marketing, sales & IT. Ensure service levels are met. Plan workflow & structure. Solve escalated complaints. Motivate & lead teams. Work with HR to assist in recruiting, staff appraisals & training. Good project management skills.

3500 4500

office support

despatch cum office Boy PMR/SPM 1-2 yrs Mail delivery & collection. Motorbike & license required. Run simple errands.

600 1000

data entry clerk SPM 1-2 yrs Input information into computer for storage, processing & transmission.

850 1500

receptionist/ front office assistant

SPM 1-2 yrs Receive customers. Attend to phone calls. Administrative duties. 850 1200

personal driver SPM 2-3 yrs Transport personnel/visitors. Run errands. Hold valid drivers license. 900 1400

administrative clerk/co-ordinator

SPM 1-2 yrs Sort & distribute mail. Write business letters/reports. Answer telephone enquiries. Attend to visitors. Filing.

850 1400

secretary PSC/Diploma 2-4 yrs Schedule appointments. Give information to callers. Take dictation. Relieve officials of clerical work and minor administrative duties.

1500 2500

library assistant STPM/SPM 1-2 yrs Assist in maintaining an efficient and strong information and knowledge based library to fulfill the information needs of the firm.

1800 2000

litigation paralegal Degree 1-2 yrs Draft and prepare court documentation, liaise with client/external parties, draft bills and general management report.

2000 3000

purchasing executive Degree 4-7 yrs Prepare monthly production plan and material requirement plan. Source, negotiate and purchase raw material and consumable.

2500 3500

executive secretary PSC/Diploma/Degree

4-6 yrs Work with top management. Take and transcribe minutes of BOD meetings. Execute routine secretarial assignments. Provide supervision & work co-ordination of other staff.

2500 5000

finance and admin executive Diploma/ Degree/ ACCA

2-4 yrs Handle full spectrum of finance and accounting. Manage daily accounting duties. Prepare and ensure timely submission of financial reports. Update and maintain database. Responsible for stationery, claims and administrative support work.

3000 5000

safety officer Licensed Safety Officer

4-7 yrs Lead and coordinate safety activities of the company, to advise and update management on government policies, affairs and requirement. Ensure compliance to regulatory requirement.

3000 5000

credit control manager Degree 5-6 yrs Determine credit worthiness of clients, formulate credit and collection policy. Negotiate with past due accounts and supervisory duties

4500 6000

sales, marketing & advertising

promoter/ retail assistant SPM/Certificate 1-2 yrs Front line. Counter sales. Promote products in-store. 800 1100

customer service executive Diploma/Degree

2-3 yrs Entertain customer inquiries. Servicing existing customers & their needs. Indoor support. Visits to customers’ office.

1800 2700

market researcher Diploma/Degree

2-4 yrs Collect & analyze information to assist in marketing. 1300 2000

sales co-ordinator SPM 2-3 yrs Co-ordinate client leads & customer sales. Process sales closures. 1300 2000

hot JoBs




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sales, marketing & advertising continued

sales executive SPM/Diploma/Degree

2-3 yrs Sell products & services. Proposals. Sales pitch. Outdoor sales. 1700 2800

marketing executive Diploma / Degree

2-4 yrs Marketing of new/existing products/services. Development of new products. Liaise with ad agencies & suppliers. Production of marketing materials.

2300 2800

marketing manager Higher Diploma/Degree

4-5 yrs Co-ordinate marketing activities. Organize marketing functions & campaigns. Involve in product launches & preparation of marketing plan.

4500 6500

advertising manager Higher Diploma/Degree

4-5 yrs Develop company’s advertising strategy. Liaise with advertising agencies to create the company’s product/image. Prepare and manage A&P budget. Develop promotional & sales support materials.

4000 6000

pr manager Degree 4-5 yrs Plan & develop communication strategies. Promote complete information flows within the organization & build positive media & public relations.

4000 6000

Brand/product manager Higher Diploma/Degree

3-4 yrs Market company’s major brands/products. Determine product pricing. Maintain & direct product’s image in the market.

4000 6000

sales manager Degree 4-5 yrs Plan & manage business strategies. Meet sales targets & quotas. Develop consulting service/product according to market needs. Co-ordinate activities of sales team. Monitor budget achievement. Prepare forecasts.

4000 6500

human resources

hr clerk /assistant SPM/Certificate 2 yrs General HR admin duties. Maintenance of leave/medical records. Co-ordinate interviews.

850 1500

hr clerk (without payroll experience)

Certificate/Diploma

1-2 yrs Assist HR Department with clerical duties. Keep track of AL & ML & personnel records. Schedule interviews.

1200 1500

payroll clerk Certificate/Diploma

1-2 yrs Calculate of payroll manually and using software package. Track personnel records, AL & ML.

1200 1500

training executive Diploma/Degree

2-3 yrs Conduct company training programmes. Knowledge of commonly used concepts, practices & procedures.

2200 3000

payroll specialist A’ Levels/ Diploma

2-3 yrs Reconcile payroll related journal entries and reports. Ensure timely and accurate processing of payroll. Prepare payslips and liaise with external payroll vendors.

2000 3000

hr officer/ executive Diploma/Degree

2-3 yrs Conduct recruitment & employment of staff. Handle benefits & compensation.

2500 3500

generalist Degree in HR or equivalent.

1-3 yrs Perform full spectrum of HR tasks. 2500 4000

hr manager Diploma/Degree

3-4 yrs Design, plan & implement HR policies & procedures. In charge of recruitment, salary & staff benefits. Performance evaluation. Determine & enforce government regulations. Supervise team of HR executives.

4500 6000

compensation and Benefits specialist

Diploma/ Degree

3-5 yrs Align organization’s practises to current market trends and practices. Ensure compliance with local employment laws and regulations. Research on possible/current compensation and benefits policies. Implement and administer compensation and benefits programs. Educate employees on policies.

4000 5000

recruitment manager Diploma/Degree

3-4 yrs Conduct recruitment. Handle benefits, performance evaluation, supervise team of HR assistants.

3500 5500

senior hr manager Degree/Post Graduate Diploma/Professional Degree/Master’s Degree

5-8 yrs Responsible for full spectrum of HR and administration functions and operations. Handle manpower planning and overall recruitment process and performance appraisals.

9000 12,000

hot JoBs




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currency)


it executive Higher Diploma/Degree

2 yrs Maintain sufficient, standard & reliable systems & infrastructure to ensure effective & efficient operations. Implement IT procedures & processes to ensure maximum data protection/security.

2500 2800

it administrator Diploma/Degree

1-2 yrs Responsible for implementation & administration of IT infrastructure including LAN & WAN connectivity, firewall, reverse proxy & technical support.

2500 3000

programmer Degree 1-2 yrs Responsible for systems development of applications in the company. 2500 3000

help desk analyst Degree 2-3 yrs Troubleshoot problems via email/telephone through taking over the Control Users’ terminals via LAN/WAN connections. Plan, coordinate & support business processes, systems & end-users. Handle phone-in problems & escalation of problems.

2500 3200

systems programmer Degree 2 yrs Familiar with software development life cycles. Application design. Prepare program specifications, coding/documentation & testing.

2800 4000

analyst programmer Degree 2 yrs Design, code & test programs to support the Application Systems Development plan.

2800 4000

web designer Degree 2 yrs Develop innovative web-based design application & content management.

2800 4000

systems engineer Degree 2-3 yrs Provide system design & consultancy to customers. Respond to requests for technical queries & support. Conduct technical training to customers & IT administrators.

2000 4000

software engineer Degree 2-3 yrs Implement customer specific projects. Work closely with internal & external staff. Perform requirements definition, implementation & testing. Usage of GUI tools.

2000 4000

systems analyst Degree 3-5 yrs Perform systems feasibility studies, analysis & design to meet user requirements & application. Work closely with engineers & technical support to resolve customer issues. Provide technical application support to users.

3600 5500

database administrator Degree 2-3 yrs Responsible for administration & technical maintenance of the company’s distributed database system.

2500 4800

account manager Degree 3-4 yrs Responsible for achievement of sales & revenue target. Strong initiative to collaborate with network & solution providers & alliances to meet business objectives set.

2500 5000


Degree 3-4 yrs Commercially aware of customers’ needs. Acumen to grow sustainable & profitable business. Communicate complex business & technology concepts.

4500 6000

project manager Degree 3-5 yrs Plan, direct & execute project management activities for an area/division. Monitor progress against schedule & project budget. Allocate or assist in the allocation of appropriate resources to deliver project results.

5000 9000

logistics manager Degree 3-5 yrs Plan, manage and control the operational activities (including trucking and warehousing). Manage IT projects. Provide user applications and technical support.

4500 6500

channel sales specialist Degree 2-3 yrs Responsible for developing account pipelines and driving sales or product portfolio carried by the company via targeted partners.

2500 4500

helpdesk tech support (foreign language expertise)

Degree 2-3 yrs Troubleshoot and resolve customers technical issues. Update database with customer details on each call. Escalate technical issues to more senior-level support.

3000 6000

websphere application developer

Degree 3-5 yrs Design Websphere applications. Design application and produce related design documentation.

3500 6500

service delivery manager Degree 4-8 yrs Responsible for service reviews. Management and coordination of service lines. Customer relationship management. Intermediate to advance infrastructure/technical knowledge.

4500 7500

software sales manager Degree 2-6 yrs Sell solutions to customers. Build pipelines for the company. Generate revenue via software sales. Maintain good relationship with customers.

3500 6000

it supply chain manager Degree 3-5 yrs Provide quality management support to clients through the integration of major elements of the supply chain. Provide total logistics management.

3500 6000

Quality assurance specialist Degree 3-5 yrs Implement, maintain and enhance test plans, test scripts, and test methodologies that ensure exhaustive testing of all assigned in-house infrastructure software systems & processes.

3500 5500

hot JoBs




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problem & change management specialist

Degree 3-5 yrs Responsible for the review, coordination, communication and documentation of problems and changes in all systems.

4500 7500

security analyst Degree 3-5 yrs System account administration, access object maintenance and administration.

4500 7500

logistics & warehousing

packer SPM 1-2 yrs Put merchandise on shelves. Stack and pack goods. Clean and tidy up goods in warehouse.

700 1200

despatch rider SPM 1-2 yrs Pick up and deliver packages or documents. Run errands. Provide general assistance to office staff.

800 1200

delivery assistant SPM 1-2 yrs Deliver goods over short distance. Write customer order and instructions. Record sales or delivery information on daily sales or delivery record. Issue or obtain customer signature on receipt for pickup or delivery.

900 1300

warehouse/store assistant PMR/SPM 1-3 yrs Basic warehouse operations. Receive, unpack, check & store goods. Fill requisitions & orders.

900 1500

shipping assistant SPM 1-2 yrs Assemble orders & prepare goods for shipment. Complete shipping reports/documentation.

1200 1500

forklift driver SPM 2-4 yrs Drive forklift. Load or unload and stack materials onto or off pallets or lifting device. Maintenance of forklift equipment. Hold valid drivers license.

1300 1800

driver SPM/ GDL 2-4 yrs Drive a truck 1-3 ton. Delivery duties and assists with loading and unloading. Deliver goods and gets delivery orders signed. Maintenance of truck.

1300 1800

shipping supervisor Diploma/Degree

1-2 yrs Organize, receive, store & send out goods to suppliers. Manage office operations & staff. Ensure quantity & quality of goods are checked.

1800 2200

storekeeper SPM 1-2 yrs Receive and issue goods. Verify quantities, condition and type of items received against purchase orders/delivery notes. Maintain records, update stock cards and prepare periodic stock returns. Routine checks on missing or damaged goods. Make requisition, maintain stock levels, participate in annual stock take.

1200 1800

warehouse executive Diploma 2-3 yrs Coordinate warehouse duties and ensure operations is well managed.

2500 3000

Buyer Diploma/ Degree

2-3 yrs Purchase of materials. Responsible for sales, margins and inventory control. Compile all product related information. Manage and liaise with external vendors.

2500 3500

logistic coordinator Diploma / Degree

3-5 yrs Place order with source units/factories. Despatch planning. Shipment Sales Value Forecasts and actual arrival Process invoicing to distributors. Arrival timelines and shipping documentation followup. Manage logistics conversion costs. Co-ordinate co packing requirements and monitor output. Monitor returns and warehouse stock write off.

2000 3000

warehouse supervisor Degree 3-5 yrs Supervise a team of staff to carry out warehousing operations to support the operations of Air Import & Air Export department

2500 3500

stock controller STPM/SPM 2-3 yrs Place order and inventory management, follow up orders with supply chain group, monitoring of stock, media control list for store activities, system maintenance.

1800 2300

warehouse manager Diploma/Degree

4-5 yrs Manage all warehouse activities. 4000 5000

purchasing manager Degree Manage and lead the procurement functions and activities within operational and financial budgetary constraints. Establish policies and procedures, manage departmental budgets, set direction and develop training programs. Responsible for negotiation strategies, alternative sourcing plans and managing supplier performance. Establish and maintain 9001:2000 Quality Standard and documentation, improvement plans and participate in audit of QAS.

7000 9000

hot JoBs




currency)


currency)

engineering & technical


project manager Degree 3-5 yrs Plan, direct & execute project management activities for an area/division. Monitor progress against schedule & project budget.

5000 9000

draughts person Diploma/Degree

1-3 yrs Prepare drawings, estimates & plans. Liaise with builders, contractors & government bodies.

1500 2500

site supervisor Certificate/Diploma

2-3 yrs Supervise work at construction site. Interpret building plans & organise projects. Implement regulations & codes of practice. Monitor compliance. Co-ordinate workers.

2500 4000

safety inspector Safety Certificate/Diploma

2-3 yrs Inspect machines, equipment & workplaces for safety issues. Implement work safety practices. Investigate & write reports.

2000 3000

Qa inspector Degree 4-5 yrs Examine building to ensure they meet all standards of presentation & quality. Analyse quality assurance data. Train & assist workers to carry out their quality control functions. Compile reports.

3000 5000

Quantity surveyor Degree 3-4 yrs Prepare cost estimates & plans. Audit projects. Manage construction costs. Administer construction contracts.

3000 4000

technical

electrical technician Technical Diploma

1-3 yrs Involve in planning, design, maintenance & production. 1500 2000

technician Technical Diploma

1-2 yrs Assist engineers in research, design, manufacture, operation & maintenance.

1500 1800

sales engineer Technical Diploma/Degree

3-4 yrs Provide technical sales support & technical solutions. Identify customers’ needs & sales opportunities.

3000 4000

civil engineer Degree 3-4 yrs Plan, design & direct civil engineering projects. Analyse reports, maps, drawings & other data to design project.

3000 5000

mechanical engineer Degree 3-4 yrs Research, plan & design mechanical products & systems. Design products & systems related to mechanical engineering.

2500 4000

chemical engineer Degree 3-4 yrs Design equipment & develop processes for manufacturing chemicals. Conduct research to develop new & improved chemical manufacturing processes.

3000 4500

product engineer Degree 3-4 yrs Perform product engineering development & product support activities. Liaise with other departments, i.e. quality, operations, marketing, testing, etc. & external customers & suppliers.

3000 4500

service engineer Degree 2-3 yrs Provide servicing for products. Ensure performance. Provide training on product maintenance.

2500 4500

technical manager Technical Diploma/Degree

4-5 yrs Responsible for quality & performance of equipment/technology. Oversee equipment maintenance & repair. Improve procedures & update equipment/technology.

4000 6000

territory manager Degree/Diploma

1-2 yrs Generate revenue towards territory objectives and continuously ensure quality business generation. Develop new business and determine customer needs. Providing best service solutions.

2500 3500

assembly engineer Degree 2-3 yrs Carry out assembly, debugging and testing of automation and modules/tool assembly and debugging. Install completed system or upgrade old system to current specs. Perform product inspection.

2500 3500

r&d engineer Diploma/Degree

2-3 yrs Perform R&D on new technologies. Develop Thermal Spray and Precision Cleaning technology.

3000 5000

lead electrical engineer Degree 7 yrs Lead a team of engineers in design based environment 7000 12,000

hot JoBs


aBout kelly services

kelly services, inc. (nasdaQ: kelya, kelyB) is a world leader in workforce management

services and human resources solutions headquartered in troy, michigan, offering

temporary staffing services, outsourcing, vendor on-site and full-time placement to clients

on a global basis. kelly provides employment to more than 650,000 employees annually,

with skills including office services, accounting, engineering, information technology, law,

science, marketing, creative services, light industrial, education and healthcare. revenue in

2008 was $5.5 billion.

visit www.kellyservices.com.my for more details.

aBout kelly engineering resources

kelly engineering resources specializes in placing engineering professionals in contract,

contract to hire and full time employment across all disciplines including aerospace,

chemical, electrical / lnstrumentation, manufacturing, heavy industrial, civil & construction,

energy, automotive, facilities & plant management, marine, Oil & gas, pharmaceutical,

Quality and telecommunications.

visit www.kellyengineering.com.my for more details.

aBout kelly it resources

kelly it resources is a leading provider of recruitment solutions & services to the

technology sector. Our services include executive search, advertised selection,

executive contracting & payroll, permanent and contract it staffing and contingent

workforce management.

visit www.kellyit.com.my for more details.

aBout kelly selection

kelly selection is a mid-level management search and selection practice that understands

and addresses the needs of organizations in their most critical areas of

growth - management strength. we identify leaders to help organizations grow.

we cover sector practices and functional practices across a board range of specializations

including advertising & communications, Banking & financial services, education,

energy, sales & marketing, logistics & transportation, manufacturing, construction,

retail services, telecommunications and human resources. we also work closely with

our other professional and technical practices such as kelly engineering resources and

kelly it resources to identify leaders in these areas for our clients.

visit www.kellyselection.com for more details.

www.kellyservices.com.my

malaysia corporate office

Lot 12.01 12th Floor MCB Plaza

6 Changkat Raja Chulan

Kuala Lumpur 50200

Tel: (60) 3 2072 1112

Fax: (60) 3 2070 4360

E-mail: [email protected]

kuala lumpur Branch



Kuala Lumpur 50200

Tel: (60) 3 2078 8833

Fax: (60) 3 2070 4740


call centre Branch



Kuala Lumpur 50200

Tel: (60) 3 2072 9118

Fax: (60) 3 2031 6887


Johor Bahru Branch

Suite 10.12 Level 10

Johor Bahru City Square

Jalan Wong Ah Fook

Johor Bahru 80000

Johor Darul Takzim

Tel: (60) 7 227 2698

Fax (60) 7 227 2663


melaka Branch

35, Jalan Melaka Raya 11

Taman Melaka Raya

Melaka 75000

Tel: (60) 6 282 8826

Fax: (60) 6 282 9218

Email: [email protected]

penang Branch

1-2-21 Krystal Point II

Jalan Tun Dr Awang

Lebuh Bukit Kecil Enam

11900 Sg. Nibong

Penang

Tel: (60) 4 641 1613

Fax : (60) 4 642 8803


penang lid Branch

1-2-9 Krystal Point Corporate Park

Jalan Tun Dr Awang


11900 Sg. Nibong

Penang

Tel: (60) 4 641 3033

Fax : (60) 4 641 3099


petaling Jaya Branch

Suite 1302, Level 13 PJ Tower

Amcorp Trade Centre

No. 18 Persiaran Barat

46200 Petaling Jaya

Tel: (60) 3 7956 4966

Fax: (60) 3 7956 1592


suBang Jaya Branch

Suite 13A.03, Level 13A Menara Summit

Persiaran Kewajipan USJ 1,

47600 UEP Subang Jaya,

Selangor

Tel: (60) 3 8024 3988

Fax: (60) 3 8024 3989


kelly it resources



Kuala Lumpur 50200

Tel: (60) 3 2031 1803

Fax: (60) 3 2031 2331


kelly it resources

– penang Branch

1-2-20 Krystal Point Corporate Park

Jalan Tun Dr Awang


11900 Sg. Nibong

Penang

Tel: (60) 4 642 9663

Fax: (60) 4 642 9392


kelly selection Branch

Level 26.1 Menara Standard Chartered

30 Jalan Sultan Ismail

Kuala Lumpur 50250

Tel: (60) 3 2142 8773

Fax: (60) 3 2142 8550


kelly engineering resources



Kuala Lumpur 50200

Tel: (60) 3 2026 8663

Fax: (60) 3 2031 2331


Bti consultants

Level 32.1 Menara Standard Chartered

30 Jalan Sultan Ismail

Kuala Lumpur 50250

Tel: (60) 3 2143 3898

Fax: (60) 3 2143 3989


Malaysia Employment Outlook and Salary Guide 2009/2010

Documents

Transcript of Malaysia Employment Outlook and Salary Guide 2009/2010