Making your values heard loud and clear - Giving Voice to Values

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Making your values heard loud and clear William Ernest, PMP

description

Confronting ethical issues require action plans and practice, just as project management. This presentation is about the methodology described in the book ¨Giving voice to values¨ to real project management examples. This method focuses on a practice-based approach for not letting our valuers succumb to temptations in our professional careers. Because of this we need to think ahead of possible ethical dilemmas, to develop action plans and scripts.

Transcript of Making your values heard loud and clear - Giving Voice to Values

  • 1. William Ernest, PMP

2. Project Management Enthusiast who believes that most of strategic plans fail not because of bad strategy, but because of bad execution. I hold a master's degree in Project Management, an Industrial Engineering degree and a Motivation and Leadership Specialty. I am always looking for new challenges, and enjoy working with crossfunctional teams. 3. Personalleadership is the process of keeping your vision and values before you and aligning your life to be congruent with them. 4. GivingVoice to Values: How to Speak Your Mind When You Know What's Right 5. Mary C. Gentile is the Creator and Director of Giving Voice to Values and Senior Research Scholar at Babson College. Previously at Harvard Business School from 19851995 and a consultant on management education and leadership development, Gentile is the author of numerous books and articles, including Giving Voice to Values: How to Speak Your Mind When You Know Whats Right, from Yale University Press. 6. Ethicstraining through case studies Rationalization of business ethics Finger pointing 7. Well,when Im the Portfolio Manager I can take action on this kind of decision, but as the Project Manager, I have neither the power nor influence to do so. Well,if I were lower in the organization, I might be able to take this kind of personal risk and stand up against this behavior. 8. Core beliefs that guide and motivate attitudes and actions 9. Acrosscultures core values: Honesty Respect Responsibility Fairness Compassion 10. Reasonsfor doing good are often based on our values, our rules and precepts. Reasons for doing less than ethical are related to more immediate circumstances (bigger bonus, a new contract, extra benefit, another promotion, etc). 11. Trainingourselves to act according to our values despite opposing pressure, learning to confront ethical dilemmas by prescripting the most common situation we might encounter. 12. GVVReactionUtilitarianPreventionDuty based 13. Letscheck some examples 14. Johnis the project manager for a $10 mill facility construction project. He has no purchasing responsibilities within the project. One of the main vendors invite him on a fishing trip? How should John react? 15. Firstof all we need to understand the role and responsibilities of John as the Project Manager, also it will be important to understand if the construction contract has already been awarded. 16. Johnunderstands he needs to avoid conflict of interest situations, and has been preparing him self to respond to these invitations. 17. Iwould love to go fishing, but we have had such a bad time putting together a short list of possible vendors that I don't want to ruin a future contract for your company. 18. Sarah is the Project Manager of a VoIP Project for a Regional Bank at South America. The Bank is considering contracting Sarahs firm to implement a mobile banking solution. The VoIP project is delayed, and will need a couple of extra months to complete. Sarahs account manager will meet a customer representative next week and will like to provide a project update during the meeting, competition for this new contract has been tough. After preparing a presentation Sarah shares it with her account manager, after reviewing it, he sends it back without the key points about delays and issues. He asks her only to mention the accomplishments, in order to convince the client for the new contract. 19. CanSarah excuse her self and not attend to the meeting? Can she instead of creating a new status report, use last month report before the delay issues were identified? Should Sarah leave the delay issues at the technical report, but use her style writing skills to create an optimistic scenario for the executive summary without ignoring the issue? 20. Sarah values transparency with the firms client, since the first day of the project she implemented a communication system with her counterpart at the Bank, her counterpart is aware of all delays and issues, as well of the corrective actions. 21. Dontworry about the delay issues, the client is aware of them as well of the efforts being made to put the project back on track. If they are considering us for a new contract is because our credibility. 22. Noahsfirm is competing for a multidisciplinary concept project. The client has been holding meetings with each potential vendor. During this meeting, Noah has noticed that one of the customers key requirements mentioned was not included in the bidding document. He has confirmed with the client that this requirement is part of the product scope, meaning that their proposal might be the only one complete. 23. Theclient is the owner of the bidding process, our firm should not worry if they will revise the bidding document prior the deadline for submittals. 24. Immediately let know the client of this mistake, if the other vendors are not aware of this requirement it will be impossible to compare offers. Time is money, and Noah doesnt want their client nor his firm to lose time in an extra bidding process. 25. I suggest you revise the bidding document ASAP, to make sure you will receive offers you can compare, to award the contract. If not you will probably miss your deadline. My firm neither yours has the luxury of time to develop this product. 26. "Ethicaldilemmas in business often are met with silence not because the right answers were unknown, but because the right conversation wasnt initiated. GVV is a tool to give us all the push we need to stay true to our values and moral compass in the face of the day-to-day challenges of life and business. David Langstaff, Chairman, Board of Directors, TASC, Inc.; Founder and Former CEO, Veridian Corporation 27. Gentile,M. C. (2012). Giving voice to values: How to speak your mind when you know what's right. New Haven, Conn: Yale University Press.