Making Things Happen v3

© Copyright Leading Change Limited 2009 1

Leading Change Limited

We work with clients who want to make things happen


© Copyright Leading Change Limited 2013

You may already have experienced the impact of our work

Buying or selling a used car? We helped the market leading media company to change from print to digital.

London 2012? Apart from Team GB public transport was a runaway success story. We were an enabling part of that.

Do you like great food and great service? We help the UK’s leading catering and support services company to deliver great service, great people and great food at sports events, in hospitals and 7,000 staff restaurants across the UK.

We hope you are healthy! Drugs in pulmonary hypertension, myeloma and respiratory illness are on their way to market, ahead of schedule, as a result of our productivity work with drug development teams.



Who are we? Leading Change is a strategy execution specialist focused exclusively on implementing positive changes that deliver sustainable and

exceptional business results

• Founded in 2008

• Pragmatic high value solutions leading to improved results and significant ROI.

• Flexible business model to match best capability to every task

• Tried and tested methods

• Stronger long-term client relationships

• A scaleable business with a strong track record of delivery

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• We help clients turn strategy into action in the real world

• We identify specific challenges that make strategy implementation tough

• We provide the approaches, tools and capability to implement tailored solutions that help you to sustain performance when we leave.

• We deliver results that exceed expectations



What do we mean by Strategy Execution? We work for clients who need to make things happen

• Strategy Execution is the business of getting things done• It’s a tough business• Unpredictable environments and organisational complexity conspire to

make things difficult• Leaders are under pressure to perform

What we do has the greatest impact in dynamic environments where:

• Clients need to accept uncertainty • The pace of change is rapid• Different behaviours and capabilities are required• New approaches, products and markets need to succeed



Why work with us? We work with Clients who are seeking to realise the full potential of their organisation

as they adapt and change to deliver a better future

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Need to lead growth or rapid

change?

Need to manage conflicting priorities?

Need better results from complex strategic

projects?

Need greater staff engagement ?

Too busy to improve the way you execute strategy?

Need to bring about deep culture change?

Need greater congruence between strategy, operations

and people?

Untapped leadership potential in your organisation?

Failure

Success



Our approach has been successfully implemented across many sectors and functions, although we have

expertise and great references in some specific sectorsPharmaceutical

Support Services

Media/Publishing

Infrastructure

Insurance



Who do we work for? We have worked to resolve these issues for some of the leading companies in their

sectors

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Support Services MediaPharma Financial

ServicesInfrastructure/

Other



What is different about us? Our cross-sector focus, results driven orientation and people-centred processes

make us unique

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Strategy Execution is everything we do. We understand strategy execution issues faced by business teams

❶Execution Focus

❷Results Driven

We are committed to working with you to identify and overcome obstacles to delivering business results

❸Methodology

We use tried and tested, proprietary methodologies to deliver sustainable business results



We make an impact on key mission performance indicators. Our aim is to help you deliver sustainable

bottom line results

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The KPI’s we focus on to deliver results

People EngagementPeople Engagement

Successful Project Delivery

Successful Project Delivery

Reduce RiskReduce RiskImproved Customer

FocusImproved Customer

Focus

Organisational Alignment

Organisational Alignment

Strategic FocusStrategic Focus

Strategic ClarityStrategic ClarityIncreaseProfitable

Performance

IncreaseProfitable

Performance

IncreaserevenuesIncreaserevenues

Greater ProductivityGreater

Productivity

Drive performanceDrive performance

Grow existing customersGrow existing customers

Acquire new customersAcquire new customers

Less wasted effortLess wasted effort

Staff EngagementStaff Engagement

Delivery of Key ProjectsDelivery of Key Projects

Revenue

OrganisationalFriction

IndividualPerformanceIndividual

Performance



Our approach is structured & high value We follow a proven process to identifying and overcoming

obstacles to performance

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Strategy Execution Assessment

Performance Improvement Measure Results

STRATEGY TO ACTION

LEADERSHIP CAPABILITY

PROJECT DELIVERY

TEAM & INDIVIDUAL

EFFECTIVENESS

This Year

Clarity & Alignment

Objectives

ChangeProgramme

Delivery

Performance

Results

Next Year

Profitable Growth



Our Rapid Assessment delivers value and insight. Our process always starts with our unique Strategy

Execution Assessment workshop.

Strategy Execution Diagnostic Framework

• The Framework comprises seven elements that influence a firm’s ability to execute strategy

• Six of the elements relate to strategy execution gaps. The seventh is a capability enabler common to all organisations.

• Together they help to identify organisational typology.

• Each driver has several attributes against which we have defined best, average and below-average performance

• We work with clients to produce a benchmark score against each attribute which in turn helps to identify the business’ strengths and weaknesses

• The output is easily understood and the priorities are clear

• Plans can then be developed to improve strategy execution capability

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1.00

2.00

3.00

4.00

5.00KNOWLEDGE

CLARITY OFINTENT

ALIGNMENT

SPACE & SUPPORTACTION BIAS

OUTCOMES

EXECUTIONCAPABILITY

Strategy Execution Diagnostic

Team Score Control Score Target Score



Our involvement has a clear ROI. How much should you be willing to invest ?

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What could thebenefits be?

What is the maximum you should invest to develop a plan to achieve them?

BaselineCurrent AnnualRevenue

£50M

Target 10%AdditionalRevenue Growth

£5M

Allow 25% for Planning & FoundationsTotal Investment “Envelope”

Reasonable 4x ROI in First Year

Profit

Gross Profit

Reasonable revenue growth

Typical Target

£ 5M

£ 1M

÷ 4£250K

£3M

÷ 4



To ensure you get things done, we focus on the key areas contributing to effective strategy execution. Our

service lines include:

We combine the leadership and behavioural skills that build a productive and engaged culture with the processes and techniques necessary to create real organisational alignment.



What do our clients say? We encourage you to take references from people we have worked with

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Leading Change had significant impact on the performance of the teams they have been brought in to work with. I will use their services again in the future Head of Development Operations, Pfizer

The role played by Leading Change was of real value to my team, and the service delivered was seen by all to be of a very high standard. My team have identified to me that the collaborative approach you adopted and the professionalism and intelligence of you displayed were exemplary

Director of Transport, Olympic Delivery Authority

“

”

True ROI may be in the order of 50:1 or so. In any event this must be one of the most cost effective

interventions on our business Associate Director, Pfizer

“

”

They take time to understand the needs of the customer and design a focused program that will deliver

clear and measureable results Drug Development Team Leader,

Pfizer

“ ”

Probably one of the best management programmes I have attended. The selection of tasks, mediums and facilities used was excellent Senior Manager, TMG

“

”

This is one of the most productive businessdevelopment/change programmes I havebeen on during my career to date... Itsuccessfully helped the team to define,create and work to a common platformof values and behaviours. Some of thechanges have been a step change fromyears of dysfunctional behaviour. I wouldrecommend this programme to colleaguesCommercial MD, Compass UK & Ireland ”

“

”

“

We have used Leading Change multiple times now at TMG and they

always deliver great results. They have been influential in driving focus and

change through leadership training and structured vision/objective setting

programmes Group Director, TMG”

“

They brought immense clarity to a very complex and politically

charged program, enabled us to prioritise what matters and instil

laser sharp focus on delivery Pharmaceutical Sciences Team

Leader, Pfizer

”

“



In Summary …

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Make things happen …

Let Leading Change liberate the potential in your strategy and people to deliver sustainable improvements in business resultsVisit our web site…

http://www.leadingchangeuk.com

Download a brochureLet’s make things happen


Client Contact

Mark Bouch | Managing DirectorLeading Change Limited

M: +44 (0)7979 227 686T: +44 (0)203 170 8026F: +44 (0)203 170 8027

Email: [email protected]

Leading Change Limited53 Davies StreetLondon W1K 5JH

Supplier of Operational Readiness Services (Public Transport) to the London 2012 Games

Making Things Happen v3

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Transcript of Making Things Happen v3