Making the Smart Home More Insightful

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Making the Smart Home More Insightful

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Seattle Interactive Conference presentation by Vectorform's Director of Product Vision, Kevin Foreman. While smart home technologies have existed for over 20 years, they continue to struggle with gaining a foothold within the average home, as many homeowners are skeptical to the benefits and advantages of the connected home lifestyle. Kevin will provide an insightful look at the journey from concept to delivery that re-invents the smart home experience. #SIC2014 Contact us for more information and how we can help you on your next project [email protected]

Transcript of Making the Smart Home More Insightful

  • 1. Making the SmartHome More Insightful

2. Kevin ForemanDIRECTOR OF PRODUCT VISION | VECTORFORM 3. Smart HomesA LOOK AT THE INDUSTRY 4. The Smart Home IndustryHas been around for 30+ years.Lots of products. Mostly geeky.Average consumer lacks adoption. 5. The Smart Home lacks a killer app. 6. How do we get people to want a Smart Home? 7. Start with Energy. 8. A nationwide poll found87% of households want tosave more energy athome.Energy Efficiency and Attitudes Survey, 2010 9. Homeowners prefer toreceive Home EnergyManagement (HEM)solutions from theirlocal energy utilityEnergy Management Service Provider PreferencesPike Research 10. Past Energy Efficiency CampaignsTraditional energy reductioncampaign effectiveness 11. Customers were told what to do, but lacked thetools to show them how they were doing. 12. Our Mission:Provide customers innovative mobiletools that give them the correct feedbackto drive engagement. 13. Real-Time Energy FeedbackGET ENGAGED WITH ENERGY CONSUMPTION 14. Real-time is the #1 most effectiveway to get people engaged withtheir energy consumption. 15. But real-time only gets you so far. It doesnt show you patterns. 16. 24h Energy ClockReal-time + contextual energy patterns 17. 24h Energy ClockReal-time + contextual energy patternsREFRIGERATOR CYCLE 18. GOT HOME FROM WORK24h Energy ClockReal-time + contextual energy patterns 19. 24h Energy ClockReal-time + contextual energy patternsBEDTIME 20. 24h Energy ClockReal-time + contextual energy patternsEXCEEDED ENERGY TARGET 21. TED5000 1-Second Reads Hard to InstallGE Nucleus 15 minute storage DiscontinuedRainforest Eagle Cloud-Based 15-Second ReadsReal-Time Energy Use Hardware 22. In order to bring our experience to life, we weregoing to have to make our own hardware. 23. Vectorform is primarily a software company.Electrical Engineers? Nope.Industrial Designers? Nope.Firmware Developers? Nope. 24. Apparently, we had experiencewith prototyping hardwaresolutions with Arduino and Xbee. 25. DisaggregationIDENTIFYING SPECIFIC SAVINGS 26. People want to know what each individual device isusing to help them identify specific savings. 27. Other Load-Monitoring Modules Expensive. Lack context. 28. Our Goal:To provide a low cost, easy to use, and contextualtool to perform device-specific load profiling. 29. PowerScan 30. PowerScan allows you todetermine the amount of power,and cost, of any device with apower cord directly on youriPhone, with no additionalhardware needed. It's also free. 31. Energy Management Service Provider PreferencesOpower/Pike ResearchCustomers stillpreferred to receivethese experiences fromtheir local utilitycompany, not a thirdparty. 32. Pitching the UtilitiesWE HAD NO IDEA WHAT WE WERE GETTING OURSELVES INTO 33. DTE wanted to pilot real-time feedback in customershomes to see the impact within four months. 34. We had a prototype built on Arduino.It wasnt consumer ready.You need to be Zigbee certified in order to bind to a Smart Meter.You need FFC certification, UL Listing.And a design that wont scare consumers away. 35. We can pull this off. 36. 3 Weeks until our pilot deadline and we donthave an FCC certified device.Not even close. 37. & 38. We began our initial pilot test ofreal-time data with a small set ofusers for about 1 month. 39. 1The set up process. 40. The smart grid is designed to be secure so only approveddevices can be bound to a smart meter. 41. The pilot setup processNot only was this a poor user experience, it wasntscalable for DTE or any other utility. 42. So we worked togetherwith DTE to come upwith an industry-first,auto-binding solution. 43. 2Users wanted to see their real-time energy use away from home. 44. They loved the idea of being able to check upon their home from away. 45. They want to be able to seeif theres power. if they left a light on. if someones home. 46. Remote Connection MethodsPort Forwarding VPN Cloud 47. Dynamic CoachingOur solution: Secure Relay-Server. Requires no port forwarding Uses encryption and TLS for security Set up automatically during the auto bindingprocess Adds only 1 second to latency 48. 3Once people started understanding their behavior and whattheir home used, they visited the app less frequently. . 49. After a period of 1 month, we had only a 35% retention rate. 50. 3 Biggest Improvements to EngagementDynamic Coaching Challenges Sharing/Competing 51. Dynamic CoachingA Dynamic Coaching engine,similar to Google Now,centered around home energymanagement. Weather updates Compare your home with thecommunity Compare your home withother like homes Send you spike alerts 52. Dynamic CoachingA Dynamic Coaching engine,similar to Google Now,centered around home energymanagement. Weather updates Compare your home with thecommunity Compare your home withother like homes Send you spike alerts 53. Dynamic CoachingA Dynamic Coaching engine,similar to Google Now,centered around home energymanagement. Weather updates Compare your home with thecommunity Compare your home withother like homes Send you spike alerts 54. Dynamic CoachingA Dynamic Coaching engine,similar to Google Now,centered around home energymanagement. Weather updates Compare your home with thecommunity Compare your home withother like homes Send you spike alerts 55. ChallengesA weekly challenge system tohelp keep users engaged withtheir energy use, and also helpthem learn about other areaswithin the application. 3 Challenges per week Different levels of difficulty Built-in challenge feedback Earn points to unlock realand virtual rewards 56. Sharing/CompetingA community system thatallows users to compare andcompete with other users, andshare their accomplishmentsincluding: Leaderboards Wall Share Tips 57. DTE InsightKnow Your Own Power. 58. DTE INSIGHT VIDEO 59. Within the First 2 Months: 60. What about the Smart Home?GIVING USERS THE ABILITY TO CONTROL THEIR APPLIANCES 61. I can see Ileft a lightonI didnt knowmy AC usedthat muchenergy I wish Icould turn itoff from here!Oops, leftthe coffeemaker onagain. Can Iturn it off?it would benice to adjustit from here 62. Takes about 15 seconds on average. 63. There has to be a better way. 64. GRAPHICAL USER INTERFACEGUINATURAL USER INTERFACENUINATURAL USER ENVIRONMENTNUE 65. Wearable Technology. 66. Google Glass Video 67. Myo. 68. iBeacon & BLE 69. iBeacon Indoor Geofencing 70. Nymi 71. Nymi SlideVisual? KF Decide 72. The smart home should feel invisible and comforting,reacting to your needs and adapting to your lifestyle. 73. Thank You.Kevin Foreman ([email protected])SEATTLEVectorform LLC2107 Elliott Ave.Suite 303Seattle, WA 98121DETROITVectorform LLC3905 Rochester RdRoyal Oak, MI 48073NEW YORKVectorform LLC190 N 10th StreetSuite 303Brooklyn, NY 11211MUNICH, GERMANYVectorform GmbHArnulfstrasse 3780636 MunchenHYDERABAD, INDIAVectorform Software Pvt. Ltd.301, 3rd floor, Babukhan EstateBasheerbaghHyderabad 500001Andhra Pradesh