Making the Shift to a Cloud-first Model

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© 2016 ServiceNow All Rights Reserved 1 Confidential 1 © 2016 ServiceNow All Rights Reserved Confidential Confidential Making the Shift to a Cloud-First Model 2016 Cloud Computing Tipping Point Survey

Transcript of Making the Shift to a Cloud-first Model

Page 1: Making the Shift to a Cloud-first Model

© 2016 ServiceNow All Rights Reserved 1Confidential 1© 2016 ServiceNow All Rights ReservedConfidentialConfidential

Making the Shift to a Cloud-First Model2016 Cloud Computing Tipping Point Survey

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Host Panelist Panelist

David Linthicum@DavidLinthicum

Cloud Computing Visionary

Brad Paubel@BradPaubel

VP of Internal Customer Technologies, Maritz

Travel

Allan Leinwand@Leinwand

CTO, ServiceNow

Introductions

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Methodology

1850respondents

Mid-to senior management roleIT · DEV-OPS · LINE OF BUSINESS

>500 employeesENTERPRISE

UNITED STATES

AUSTRALIASINGAPORE

GERMANYFRANCE

UNITED KINGDOMNETHERLANDS

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3 Key Findings

Reality Meets Hype for Cloud

Computing

DevOps Led the Charge to a

Cloud-First World

A Cloud-First World Demands New IT Skill Set

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Finding #1: Reality Meets Hype for Cloud Computing

• Today, more than half choose cloud-first (they said they would choose SaaS, PaaS instead of on-premises for a new business application). This makes 2016 the “Cloud Computing Tipping Point” – the year the world became cloud-first.

• This will grow to 77 percent in 2 years. 77%IN 2 YEARS

52%TODAY

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Finding #2: DevOps Led the Charge to a Cloud-First World

• Nearly every respondent (94 percent) reported they are involved in some way with the DevOps movement, a philosophy with origins in the agile development community.

• 76 percent said that the rise of DevOps is driving the IT Shift.

• 63 percent see DevOps more as an operating philosophy rather than a specific new department (37 percent).

63%76%

94%

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Finding #3: A Cloud-First World Demands New IT Skill Set

Of companies who have completed making the shift to a cloud-first model said their current IT staff lacked the required skillsets to help them make this shift.

Said the cloud shift actually raised IT’s relevancy to the

business.

89% 88%Feel cloud could be a replacement for a formal IT department.

72% 68%Yet, while IT is in danger of becoming obsolete or marginalized in this new order, there were two data points that showed a silver lining:

Said IT will be completely essential in the future.

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The Cloud-First Shift Will Have Several Likely Consequences

IT visibility and cost predictions could be obstructed.

The rise of DevOps means more of the enterprise will be

playing in IT’s backyard.

Cloud growth means cloud sprawl.

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BUT HOW?

With the Cloud-First Shift IT Should Consider:

Ask yourself: What are the services we

provide the business?

Measure what matters

Focus on KPIs

Communicate progress to larger organization

Ask hard questions of the leaders of

this change

Make IT matter

Align IT organization to initiatives

important to LoB

Focus on what you do best. Let industry leaders

take care of the rest

Some, lulled into inaction, will miss the opportunity and fall prey to the dangers. But for IT organizations who are paying attention the cloud-first tipping point provides an exciting opportunity

IT should transition from “builder” to “broker”, reflecting the role the enterprise requires from IT in a cloud-first world

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Panel Discussion

• Challenges in making the transition to cloud-first– People – Processes

• Implications for IT groups in making the transition to cloud-first– Skill development

• DevOps– Opportunities– Challenges

Host Panelist Panelist

David Linthicum

@DavidLinthicum

Cloud Computing Visionary

Brad Paubel@BradPaubel

VP of Internal Customer

Technologies, Maritz Travel

Allan Leinwand@Leinwand

CTO, ServiceNow

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Q & AThank you for joining us.

Engage in the conversation and visit the ServiceNow community:http://community.servicenow.com

David Linthicum Brad Paubel Allan Leinwand Cloud Computing Visionary VP of Internal Customer Technologies CTO Maritz TravelServiceNow

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