Making The Business Case for a Branded Mobile Payment App

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MAKING THE BUSINESS CASE FOR A BRANDED MOBILE PAYMENT APP

Transcript of Making The Business Case for a Branded Mobile Payment App

Page 1: Making The Business Case for a Branded Mobile Payment App

MAKING THE BUSINESS CASE FOR A BRANDED

MOBILE PAYMENT APP

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The market is primed for mobile payments…

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The market is primed for mobile payments…

By 2017, global mobile payment transaction volume is forecasted to reach a staggering $721 billion.

Source: Statista

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Sources:Payments Cards & MobileUS Federal Reserve Board

Consumer attitudes are changing…

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Sources:Payments Cards & MobileUS Federal Reserve Board

Consumer attitudes are changing…

96%

Believe mobile payments provide improved transaction experience

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Sources:Payments Cards & MobileUS Federal Reserve Board

Consumer attitudes are changing…

96%

17%

Believe mobile payments provide improved transaction experience

Smartphone users who have made a point-of-sale payment using their mobile phone in the past year

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Cite convenience as the most positive aspect of mobile payments

Sources:Payments Cards & MobileUS Federal Reserve Board

Consumer attitudes are changing…

96%

17%

94%

Believe mobile payments provide improved transaction experience

Smartphone users who have made a point-of-sale payment using their mobile phone in the past year

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How Can Businesses Capitalize on Mobile Payments?

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Third Party Platforms

Digital wallets like Apple Pay and Google Wallet allow merchants to accept mobile payments at POS.

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Branded Mobile Apps

Developing a branded mobile app allows merchants to enable mobile payments at POS, with the added benefit of loyalty and analytics integration.

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Choosing Between A Third Party Or Branded App Depends On Your Objectives…

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Third Party Platforms

Enable customers to pay with mobile devices

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Third Party Platforms

Faster transaction times and increased efficiency at checkout

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Third Party Platforms

Increase convenience for customers

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Third Party Platforms

Retain control over customer data, insights, and trends

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Third Party Platforms

Retain control over customer data, insights, and trends

Third-party platforms remove merchant control over customer data and analytics. This limits ability to gain valuable insight into customer trends and behavior

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Third Party Platforms

Integrate loyalty programs

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Third Party Platforms

“While there is a strong technological infrastructure to enable mobile payments, the same doesn’t exist for easy integration into mobile rewards programs.” - Steven Norton, WSJ

Integrate loyalty programs

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Branded Mobile Payment Apps

Enable customers to pay with mobile devices

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Branded Mobile Payment Apps

Faster transaction times and increased efficiency at checkout

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Branded Mobile Payment Apps

Increase convenience for customers

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Branded Mobile Payment Apps

Retain control over customer data, insights and trends

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Branded Mobile Payment Apps

Retain control over customer data, insights and trends

Branded apps are closed loop, allowing merchants to capture data on transactions, buying habits, popular items, and customer insightscustomer trends and behavior

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Branded Mobile Payment Apps

Integrate loyalty programs

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Branded Mobile Payment Apps

Branded apps are the ideal way to integrate mobile payments and loyalty into a single platform that is managed by your brand rather than a third-party. This solution has proven hugely successful for companies like Starbucks and Tim Hortons.

Integrate loyalty programs

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