Making shipping simple for my business. Check. -...
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Quick-Start Shipping Guide Making shipping simple for my business. Check. Purolator Business Rewards ® Program Learn More Purolator Delivery Services Learn More Easy Online Shipping Learn More Small Business Resource Centre Learn More Customer Service Learn More Thank you for choosing Purolator. This Quick-Start Shipping Guide will show you how to save on every shipment you send, introduce you to our range of services, get you started shipping online and show you where to go for help.
Transcript of Making shipping simple for my business. Check. -...
Quick-Start Shipping Guide
Making shipping simple for my business. Check.
Purolator Business Rewards® Program
Learn More!
Purolator Delivery Services
Learn More!
Easy OnlineShipping
Learn More!
Small Business Resource Centre
Learn More!
CustomerService
Learn More!
Thank you for choosing Purolator. This Quick-Start Shipping Guide will show you how to save on every shipment you send, introduce youto our range of services, get you started shipping online and show you where to go for help.
Quick-Start Shipping Guide
Purolator Business Rewards® program
Average Monthly Spend†
$0.01 - $249.99
$250.00 - $499.99
$500.00 - $999.99
$1,000.00 - $1,499.99
$1,500.00 - $1,999.99
$2,000.00 or more
Program Discount Structure:Save up to 30%* with the PurolatorBusiness Rewards® program
*Your monthly discount is based on a tiered shipping spend threshold structure and calculated on your average shipping spend over the last six (6) !scal months, as de!ned by Purolator in thePurolator Business Rewards Program Terms and Conditions. Enrollment in the Purolator Business Rewards program for existing Purolator business account customers may take up to 3 business daysto take e"ect. For new customers, your enrollment in the Purolator Business Rewards program takes e"ect automatically upon the creation of a Purolator business account. If immediately prior toenrolling in the program you had established a six (6) !scal month shipping history with Purolator, you will start to see savings in your !rst month. Discounts o"ered through the Purolator BusinessRewards program are calculated based on our published list rates and cannot be combined with any other Purolator discounts, promotions, savings plans or waivers. Certain additional terms andconditions apply. See Purolator Business Rewards Program Terms and Conditions for full details.**Certain terms and conditions apply
†Over the last six (6) !scal months as calculated by Purolator.
Save on your shipping with our savings program designed exclusively for small and medium businesses. As a Purolator Business Rewards member, your monthly savings willautomatically adjust based on your average monthly shipping spend.* The more you ship,the more you save!As a valued member, you will enjoy the following program bene!ts:• Save up to 30% o" Purolator Express® and Purolator Ground® shipments• Use Collect and Third Party services at no cost• Save on all Purolator specialized services and on select courier surcharges**
• Access dedicated program specialist via phone, live chat and email so you can get the assistance you need right away
• Receive exclusive rewards such as contests, access to events and more…
For more information, please visit the Purolator Small Business Centre
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Savings
5%
10%
15%
20%
25%
30%
Quick-Start Shipping Guide
Purolator Delivery Services
Manage specialized shipping needs with easePurolator also o!ers a wide range ofSame Day Delivery Services, FreightSolutions and Specialized Services.
Visit purolator.comfor information on all of our
products and services.
Ship within Canada
Purolator Express® 9AM Guaranteed* next business day delivery by 9 a.m.
Purolator Express® 10:30AM Guaranteed* next business day delivery by 10:30 a.m.
Purolator Express® Guaranteed* next business day delivery by end of day.
Purolator Express® Evening Guaranteed* next business day delivery between 5:30 and 9 p.m. to select points.
Purolator Ground® 9AM Guaranteed* delivery by 9 a.m. in two business days or more.
Purolator Ground® 10:30 AM Guaranteed* delivery by 10:30 a.m. in two business days or more.
Purolator Ground®
Purolator Ground® Evening Guaranteed* delivery between 5:30 and 9 p.m. to select points in two business days or more.
Ship to and from the United States
Ship to and from more than 200 countries worldwide
Purolator Express® International 9AM
Purolator Express® International 10:30AM
Purolator Express® International 12PM
Purolator Express® International
Guaranteed* delivery to and from select countries by 9 a.m. on the second business day.
Guaranteed* delivery to and from select countries by 10:30 a.m. on the second business day.
Guaranteed* delivery to select countries by 12 p.m. (noon) on the second business day.
Guaranteed* delivery to and from most countries by the end of the second business day.
Ship within Canada and around the world
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*Certain terms, conditions and geographic restrictions apply (including point of origin and destination guarantee restrictions and money-back guarantee restrictions). In most cases, end of day means 6 p.m. See Purolator's Terms and Conditions of Service for full details.
Delivery in two business days or more, where overnight delivery is not required, via Purolator’s most economical mode.
Purolator Express® U.S. 9AM Guaranteed* delivery to and from select points in the U.S. by 9 a.m. on the next business day.
Purolator Express® U.S. 10:30AM Guaranteed* delivery to and from select points in the U.S. by 10:30 a.m. on the next business day.
Purolator Express® U.S. 12PM Guaranteed* delivery to select points in the U.S. by 12 p.m. (noon) on the next business day.
Purolator Express® U.S. Guaranteed* next business day delivery by end of day.
Purolator Ground® U.S. Delivery in two business days or more.
Quick-Start Shipping Guide
Easy Online Shipping
Ship, request pickups, order supplies and more… all at purolator.com
Step 1
LoginGo to purolator.com and login toPurolator E-Ship® Online (ESO) with your username and password.
Step 2
Add your Business AccountNumber to your accountClick on My Account and chooseManage Accounts.
Add your Purolator Business Account Number.
Now your shipments can be billed to yourPurolator Business Account.
If you are not registered, click on Register Now to set up your username and password.
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Don't have anaccount number yet? You can ship online usinga credit card.
Simply follow Step 1 on this page to login to ESO.
Then, from the Ship & Track menu, choose Create a Shipment.
Ship Now
Quick-Start Shipping Guide
Easy Online Shipping
Now you can:
Ship Manage Shipments Request a Pickup Order ShippingSupplies
From the Ship & Trackmenu, choose Create aShipment. Enter yourshipment information andprint your shippingdocuments.
HELPFUL HINT: Click the NeedHelp? link located near thebottom left of the page fordetailed help as you create yourshipment.
Once you are logged in toESO, you can trackshipments in real time, viewyour shipping history,import address books,create customized shippingreports and much more.
HELPFUL HINT: Include e-mailaddress(es) for the ProactiveNoti!cation option in theNoti!cations section when youcreate a shipment. You and/orselected contacts will then receive e-mail status alerts oncurrent shipments.
From the Ship & Trackmenu, choose Schedule aPickup to submit a pickuprequest or modify/cancel a pickup.
Ship Now Go to ESO Now
From the Ship & Trackmenu, choose OrderSupplies to order shippingsupplies or review packageacceptance guidelines.
Order Supplies Now
Submit a Pickup Request Now
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Quick-Start Shipping Guide
Small Business Resource Centre
Stay connected, informed and inspired withPurolator's online and social media channels. • Like us on Facebook for contests, news and more.
• Follow us on Twitter to !nd help, business insights and the latest updates.
• Connect with us on LinkedIn and expand your business network.
Check out our blog, too! Aimed at small business owners, it delivers news, insights, and useful advice that can help successfully grow a small business. Topics range from tax advice, to best practices, to website hosting – and much more.
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Big ideas for small business. The Purolator Small Business Centreis your one-stop portal to our value-added resources. Find complimentarywebinars, business tips, success storiesand more fresh ideas you can use togrow your business.
Go Now
Follow Us
Quick-Start Shipping Guide
Customer Service
Get help when you need it
Online Support Phone Support
Purolator Customer ServiceGeneral inquiries
1 800 459-5599
1 866 313-4357
1 800 461-0540
FAQs
FAQs
Purolator E-Ship Online (ESO)Technical issues or questions regarding online shipping
1 888 529-9777 Small Business Sales ProfessionalsSales and account-speci!c inquiries
Customer Care Social MediaService-related support on Twitter
Connect with us on Twitter
File a claim
Billing/InvoicesInvoice and billing inquiries
Claims
[email protected] Rewards Program Support
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For more customer support options, including Live Chat in real-time with a Purolator Customer Service Representative, please visit our Customer Support Centre
1 888 SHIP-123 (1 888 744-7123)
1 855 711-PBRP (1 855 711-7277)
