Making Reference Work!
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Making Reference Work!
description
Making Reference Work!. Decline. in numbers of reference transactions. Between 1991 and 2002, the number of reference transactions dropped by 26.27 %. *ARL stats 2002, Landesman (2005). Decline. ARL statistics, Librarians at the Desk: Yes or No?, Lake & Millard (2007) . - PowerPoint PPT Presentation
Transcript of Making Reference Work!
Making Reference Work!
Between 1991 and 2002, the number of referencetransactions dropped by
26.27%
in numbers of reference transactions
Decline
*ARL stats 2002, Landesman (2005)
Decline
ARL statistics, Librarians at the Desk: Yes or No?, Lake & Millard (2007)
“Best of both worlds” – a degree and a diploma
Learning Commons Desk
Research and William’s
57.5 hours per week2003
Social hub
43.5 hours per week2005
Stapler!!!
31.5 hours per week2009
Hours Decrease
2003 2005 2008 20090
10
20
30
40
50
60
70
Year
Hour
s per
wee
k
57.543.5 39.5
31.5
It was time for a new approach!
Library Services Strategic Plan
Fall 2009New vision, mission and goals
The University of Guelph-Humber Library is the recognized
information service provider of choice for the University of Guelph-Humber academic
community.
Library Services Strategic Plan
– Promotion and outreach a
priority
– Accessibility– Access to two libraries…
therefore:– 2 catalogues– 2 library accounts– 2 logins to access to electronic
resources
Library Services Strategic Plan
Library Services Strategic Plan
Culture of Continuous Assessment
Library Services Strategic Plan
Learning Commons survey52% students call the LC something
elseFocus groups
More one-to-one interactionLibQual survey
Physical spaceLost in Humber
Library Services Strategic Plan
Interviews with Learning Commons partnersWriting Centre
Students “I need to write a paper”
Writing tutors providing research help to students
Library Services Strategic Plan
Redefine the position• Winter 2009: two pilot
projects:Librarian with(out) a LatteReference assistance at the
Writing CentreRSPs
Library Services Strategic Plan
Fall 2009• Research Help at the Writing Center• RSP
Library Services Strategic Plan
Library Services Strategic Plan
Questions?
Thank you !!!
Questions?Feel free to contact us: Denise Rooney [email protected] Dijana Kladnjakovic [email protected] Our slides will be posted on the Conference site.
