MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is...

14
NETWORK Canadian Cemetery Management November 2017 What’s Inside? Vol. 31 No. 6 • November 2017 2 Cover Story: Making a Difference 9 WCCA Association Update 10 OACFP Conference Highlights 13 Business Index MAKING A DIFFERENCE WCCA moves forward with a new sense of purpose and passion Above: WCCA board and staff, left to right, Darryl Reimer, Leanne Willard, Hubert Girard, Raymond Bailey (president), Richard Erdmann, Lorraine Piller, Ralph Katzman and Sharon Pedde (administrative assistant).

Transcript of MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is...

Page 1: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

Article Title | SECTION

NETWORKCanadian Cemetery Management November 2017

What’s Inside? Vol. 31 No. 6 • November 2017

2 Cover Story: Making a Difference

9 WCCA Association Update

10 OACFP Conference Highlights

13 Business Index

MAKING A DIFFERENCE

WCCA moves forward with a new sense of purpose and passion

Above : WCCA board and sta f f , l e f t to r ight , Dar ry l Re imer, Leanne Wi l l a rd , Huber t G i ra rd , Raymond Ba i l ey (pres ident ) , R ichard Erdmann , Lor ra ine P i l l e r, Ra lph Katzman and Sharon Pedde (admin i s t ra t i ve ass i s tant ) .

Page 2: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

WCCA | Making a Difference

Page 2 • NETWORK | November 2017

By Ner i ssa McNaughton

WCCA moves forward with a new sense of purpose and passion

When representatives from across Western Canada bring an engaging speaker’s session to a halt as they collectively try to define a softer and more caring

word for “the bones left in cremains,” you know you have a group of people who are dedicated to providing the very best in cemetery service. Such is the reality of the Western Canada Cemetery Association (WCCA), whose 2017 conference and trade show motto, “Making a Difference,” was reflected in every aspect of its annual event.

In the past, WCCA has had to focus inward, patching up cracks in the association, smoothing out a few rough edges and refining processes. Through it all, they never lost sight of their ultimate goal of helping the families they serve. Today, the association is stronger, more passionate and more cohesive than ever – and it shows.

WCCA’s 2017 conference started with remarks from president Raymond Bailey and supplier representative Lorraine Piller.

The opening of the conference also included an introduction of the 13 suppliers. While many familiar banners were displayed on the trade-show floor, there were some new faces and some interesting changes. ECL Fiberglass Manufacturing Inc. has been sold and is now run by Carter Kinvig and Mitch Gambler. Matthews International® rebranded and added a nature series to its product offerings. Rock of Ages underwent a merger, is now Canadian owned, and has become the largest rock quarry group of its kind in North America. Rock of Ages also entered the landscape and construction business, and it has partnered with LEES+Associates on a project.

Speaker Sessions

The conference featured two keynote speakers and a handful of short presentations.

The Funeral Board of Manitoba presented its proposed changes to the Pre-Arranged Funeral Services Act. The board seeks to:

• Review funeral industry legislation and rules;• Revise, modernize and standardize the act;• Develop new legislation;

MAKING A DIFFERENCE

Domin ique Bou la i s o f the Commonwea l th War Graves Commiss ion .

Car te r K inv ig and M i tch Gamble r o f ECL F iberg lass Manufactur ing .

Page 3: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

November 2017 | NETWORK • Page 3

Making a Difference | WCCA

• Conduct research that is relevant to the act across Canada;

• Learn from industry experts;• Improve services;• Reduce costs;• Address challenges across cultural, technological and

environmental landscapes.

Keynote speaker Paul Croteau, minister, celebrant, and grief and bereavement specialist, had two separate presentations. In Grief and Bereavement 101, he talked about how the western society’s view of grief and mourning has changed (not necessarily for the better) over the years.

“We’ve gone from funerals, to celebrations of life, to parties!” he noted during his highly-entertaining and very-touching

Chr i s Har t o f Mat thews In te rnat iona l . Grego i re the Aston i sher – a p ro fess iona l mag ic ian who prov ided enter ta inment .

Page 4: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

Page 4 • NETWORK | November 2017

talk, which included personal and first-hand viewpoints from his experiences in his field. Croteau would later present The Importance of Ceremony, where he encouraged cemetery professionals to lead families towards a remembrance of their

loved one because such ceremonies are an important part of the healing process.

Cremation strategist and consultant Larry Stuart Jr. brought his signature enthusiasm and humour to his talk, The A to Z of Cremation. Larger than life in stature and personality, Stuart Jr. updated cemetery professionals on everything from legislation to what can and cannot go with the deceased into the cremation chamber. His lively presentation concluded with a round of trivia.

Richard Erdmann (Evergreen Memorial Gardens) and Richard Cook (LEES+Associates) discussed how to develop nature trails within cemeteries. Both had photos depicting winding trails, complete with benches and memorials. The two men encouraged cemetery owners to look at their grounds. What may seem like an area that is unsuited for graves may actually be the perfect spot for a peaceful nature trail.

The Commonwealth War Graves Commission is still hard at work finding and honouring Commonwealth war dead from the First and Second World Wars. Dominique Boulais, deputy secretary-general, explained the purpose of the commission, its mandates, and how they are still finding and honourably burying the bodies of fallen soldiers from the World Wars.

Lorraine Piller, Biondan North America Inc., talked about opportunities that have been presented by the International Cemetery, Cremation and Funeral Association’s (ICCFA) programs, and they called on two WCCA scholarship recipients to share their experience as ICCFA students.

Jim Baker, Historic Elmwood Cemetery, spoke to the recent issues some cemeteries in Winnipeg were having with municipal levies; he also cautioned cemetery professionals to be aware of new or upcoming levies in their region.

The Human Rights Museum Tour

In order to make a difference, as per the theme of the event, the organizers felt it was important to understand

WCCA | Making a Difference

Susan Johnstone f rom Sunset Memor ia l .

WCCA pres ident Raymond Ba i l ey.

Ken Ho lyk o f CMC.

New d i rector, A lber ta ’s Leanne Wi l l a rd .

Page 5: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

New d i rector, A lber ta ’s Leanne Wi l l a rd .

Page 6: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

Page 6 • NETWORK | November 2017

WCCA | Making a Difference

When Sherry Dobson, parks and open spaces operator with the City of Leduc, attended the Western Canada Cemetery Association’s

(WCCA) 2017 conference, she had no idea she would find herself called to the stage. During the banquet, Dobson was presented with the WCCA Award of Merit.

“I was really, really surprised! It was very overwhelming,” says Dobson, who entered funeral service as part of her job with the city.

“The City of Leduc had always dug the graves,” she explains, “but they contracted out everything else – trees, landscaping, etc. Then, six years ago, the city decided to take over the entire cemetery service. When they did, they looked for someone who already had experience in the field.” Dobson, who had been with the city for 10 years by that point, was a natural fit for the expanded role, and it’s a position she takes very seriously.

“Everything that is suggested by the public when I’ve been out there, I bring that back to my manager and lead. People said they wanted more benches and amenities, so this year, we developed more columbaria with seating. The goal is to make it look more welcoming and not just a place for sorrow and sadness.

“I try to make the cemetery as comfortable as I can for the families who visit. I don’t want it to be a sad place all the time. When people come in, I notice them but give them a few minutes alone if they need it. If I’m able to help find their loved one, or a spot for burial, I help out. I try to make their visit as easy as possible.

“Right now, we are working on a cemetery information directory. I went to another cemetery about six years ago, loved what they did, and brought that back to our cemetery. The directory will help people easily locate loved ones and friends. We had a structure built for that, and are working on a mapping system.”

Dobson felt humbled by the win, and is very thankful to her co-workers, manager, lead and nominator, saying, “They believe that the cemetery has a good future and it was nice to be given the opportunity to broaden the horizon and see what I was capable and caring enough to do. It was very humbling that a regular worker could be nominated and chosen for this type of award. You always see and hear that it is the people higher up that get recognized. [This win] gives everyone else in the field an opportunity too.”

Sherry Dobson: WCCA Award of Merit Winner

By Ner i ssa McNaughton

Page 7: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

November 2017 | NETWORK • Page 7

Article Title | SECTION

and reconnect with the people the profession serves. Few museums encourage this connection like the Canadian Museum for Human Rights (CMHR).

The first attraction of its kind, the CMHR lays bare the tragedies and the triumphs of the struggle for basic rights, from the dawn of humanity to the present day. The

building itself is as much of an attraction as the exhibits inside. Guests start their tour in a dimly-lit corridor that is designed to make you feel like you are underground. As you progress through the levels of history via a series of long and winding ramps, you are exposed to more and more natural light. This is to symbolize humankind’s upward

Making a Difference | WCCA

New Man i toba d i rec tor Huber t G i ra rd . Ke l l y Conn at the Rock o f Ages booth .

Page 8: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

Page 8 • NETWORK | November 2017

mobility to a greater universal understanding. Those who dare can take a six-storey spiral staircase (or an elevator) to the top of the structure, where they are treated to unimpeded views of the city in a glass-enclosed area that is flooded with natural light.

Attendees learned about the journeys of those persecuted for their race, religion, gender and identity, alongside the stories of the brave men, women and youth who fight tirelessly for human rights. The general consensus of the group after the visit was that, while some of the recollections were sad and difficult to hear, the entire experience was very rewarding and caused one to reflect deeply on humanity and how each of us can make the world a better place.

Historic Elmwood Cemetery

Another highlight of the conference was the bus tour through Historic Elmwood Cemetery. Jim Baker was one of the narrators, pointing out highlights of this beautifully-restored cemetery that has peacefully rested the departed since the early 1900s. Many prominent members of Winnipeg’s society, and several war dead, are interred within the ornate graves, columbaria and mausoleums. Baker had interesting stories to tell about having to prevent part of the grounds (and graves) from sliding into the river, how the cemetery went from a neglected and overgrown space to the beauty it is today, and which famous persons reside as permanent residents.

AGM

President Bailey opened the AGM by noting, “We always need members to reach out to cemeteries and encourage them to join WCCA. We all share the same challenges; membership and the convention helps. I’ve never attended a WCCA conference where I didn’t take something home that could

improve our cemetery.” He went on to note membership had dropped from 104 last year to 66 in 2017.

During the AGM, an updated WCCA constitution and bylaws were adopted, including Article III 12.e: “Any WCCA member of the Association that resides in one of the Provinces (Alberta, Saskatchewan, and Manitoba) can run for any position on the WCCA board, as long as that company/organization does not have a monopoly of other members on the board.” This clause was added to help fill vacant director positions.

The directors’ reports noted a hot, dry and smoky summer in the western region. Ralph Katzman, past president, pointed out that the ongoing economic situation affected conference attendance. During the financial report, Katzman would go on to note, “We are financially sound. At one time we were not. We were down to $300. Thanks to the board’s decision to not be silly, and by moving to computers, etc., we have money in the bank.” The distributed financial statements showed a healthy balance that will help WCCA continue to move forward.

That doesn’t mean, however, that WCCA has any plans for reckless spending. An idea was discussed, and approved, to move from costly membership plaques to economical and practical paper certificates that could be framed.

The 2017 election resulted in the following:

President – Raymond Bailey continues his two-year termVice President – Darryl Reimer continues his two-year termPast President – Ralph Katzman continues his two-year termManitoba Director – Hubert Girard was voted inManitoba Directorship – Alberta’s Leanne Willard was voted inSaskatchewan Director – Chris Zerebeski stands, one vacant spot remained at the time of the AGMAlberta Directors – Candace Rogers and Richard Erdmann standSupplier Representative – Lorraine Piller stands

Banquet and Entertainment

The conference wrapped up with a delicious banquet where the dessert selection featured individual pies filled with flavours familiar to Western Canada. The entertainment, magician Gregoire the Astonisher, amazed and amused the guests, and he made sure to include several members of the audience in his mind-blowing illusions. He finished his act with the help of Biondan’s senior director of sales/Canada, Brett Coates. Gregoire asked Coates to shoot a paintball at him from a pistol, after Coates had marked the paintball secretly in ink. The crowd was astonished to see Gregoire catch the paintball in his mouth.

With that, the conference ended with a bang and guests dispersed, inspired to make a difference in their communities, in the profession, and in the world. N

WCCA | Making a Difference

Tour to the Canad ian Museum for Human R ights .

Page 9: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

November 2017 | NETWORK • Page 9

Association Update | WCCA

It was exciting to see a number of organizations come together to support our most recent WCCA conference, held in Winnipeg from September 10-14, 2017. Our

suppliers, the provincial regulatory body, our directors and most importantly our members came together for another successful conference. Each time we get together, we learn from each other, our suppliers and our presenters.

It is always a challenge geographically to bring members from across the three Prairie provinces we represent as well as our suppliers from across our country. For many small cemeteries and municipalities, budgets have been constrained in the economic times of the past few years. We appreciate everyone who was able to make the journey this year.

It proved to be an engaging conference where everyone was able to share ideas and practices and take home new approaches to make a difference in their cemeteries.

Add Manitoba to the list of provinces where the regulatory body is working hard toward bringing different areas of the death-care profession together. It was encouraging to have the support and participation of the Funeral Board of Manitoba in promoting the conference to members in their province. As well the Saskatchewan Crematoria Council shared their best practices and certification program with us and we were able to offer it in Manitoba.

We also had great speakers who presented on grief and bereavement, meaningful ceremonies, cremation and nature path landscape design.

Another highlight was the opportunity to tour the new Canadian Museum for Human Rights and the Historic Elmwood Cemetery. The strong point for the Western Canada Cemetery Association has always been bringing cemeterians together to improve practices and share how to best serve families. Once again, Winnipeg delivered a great gathering place and engaging conference.

Now we are looking forward to 2018 in Grande Prairie, Alberta. From what we have heard, they are planning another unique and exciting conference for WCCA. N

Raymond Ba i l ey

ASSOCIATION UPDATE

By Raymond Ba i l ey, p res ident

Page 10: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

Page 10 • NETWORK | November 2017

SECTION | Article TitleOACFP | Conference Highlights

Highlights from OACFP’s annual conference

Caesars Windsor was the place for bereavement professionals to gather during the annual conference of the Ontario Association of Cemetery and Funeral

Professionals (OACFP). Attendees travelled south to the city of Windsor from October 17-19, 2017, to experience an innovative education program and embrace the changes taking place throughout the entire death-care profession.

The conference kicked off with various business meetings including government relations, “just for funeral directors” roundtable, “keeping up with change” discussion for small and municipal cemetery operators, and the annual general meeting.

A first-timers wine-and-cheese reception was well attended with over 30 first-timers. The board met with the newcomers and were able to introduce them to others during the official trade show opening later that evening – a toga-themed party in keeping with the all-things Roman motif of the resort. Laurel wreaths and toga sheets were available for a small donation

to the Unforgettables Fund. Many took part in the festivities showing off their creativity in the latest toga fashions and over $1,200 was raised for OACFP’s charity of choice … that means a lot of togas. The sold-out trade show featured 54 exhibitors including 11 new exhibitors to OACFP. Guests were then welcomed at the VU Bar in Caesars to continue the festivities at the after party, sponsored by Rock of Ages.

The next day started with a hearty breakfast in the exhibit hall before the official opening of the education conference. During the morning session Giselle Kovary discussed the four generations of consumers and the four approaches to selling to them. A Life Membership Award was presented to Doug and Arlene Parkin, both recently retired from Lakefield Cemetery who have relocated to the East Coast for the next chapter of their lives. Accepting the award on their behalf was Meghan Henning, who has taken over responsibilities at Lakefield as general manager.

BREAKING TRADITION – SPOTLIGHT ON CHANGE

Above : Cur rent OACFP board . Back row, l e f t to r ight , Howard Mammon , Tim Vreman , J immy Card ina l , Ron Hendr ix (pres ident ) , S teven Reyno lds and Frank P ine l l i . F ront row, l e f t to r ight , Cor ina Burne l l , Me lan ie Turner, Pat ty Har r i s and Rebecca Z inger.

Page 11: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

November 2017 | NETWORK • Page 11

Article Title | SECTION

Ron Hendrix also introduced the new board of directors approved at the AGM:

President – Ron HendrixPast president – Patty Harris

1st vice president – Jimmy Cardinal2nd vice president – Steven Reynolds

Treasurer – Tim VremanDirector – Howard Mammon

Director – Frank PinelliDirector – Melanie TurnerDirector – Rebecca ZingerDirector – Corina Burnell

After a busy networking lunch in the trade show, the afternoon session started with Joseph Heraldo, who spoke on health and safety and how relying solely on manually-maintained compliance can cause problems. He also showed attendees how accountability is an effective health-and-safety culture change platform for both managers/owners and employees. (Sponsored by CFC Supply.)

Mark Nawrocki and Denise Dale from Mark Nawrocki Architect Inc. presented emerging renovation trends, including water and greenery features, open workspaces and new colour trends. (Sponsored by Sunset Memorial and Stone.)

Next up was Larry Stuart Jr., who captivated the audience by letting them know “what they are doing wrong” and gave ideas for how to redefine cremation in the eye of the consumer. (Sponsored by Beechwood Funeral, Cemetery and Cremation Services.)

OACFP was honoured to have 13 past presidents in attendance this year at the Past President’s Reception, held in their honour to recognize their dedicated years of service to the association.

A sold-out banquet welcomed 300 guests to an elegant dining experience with a world-renowned magic show featuring Mike D’Urzo. D’Urzo amazed the audience with his illusions and mind control, inviting several attendees to participate.

A number of awards were presented during the banquet. Matt Wren presented Gary Carmichael with the John Cleminson Award. Wren’s congratulatory speech spoke highly of Carmichael’s commitment to the highest level of integrity and his willingness to help so many in OACFP and the profession. Carmichael was sincerely surprised by the award and thanked many including his wife, former employer Arbor Memorial and current employer GFD.

Gary Carmichael presented a new volunteer award to Bill Draimin. Over the years, Draimin has given countless hours to OACFP as honorary legal counsel and has been a longtime member of the legislation (government relations) committee. He excels at championing and promoting the association among all bereavement professionals and was genuinely surprised and honoured by the award. Moving

Conference Highlights | OACFP

OACFP pres ident Ron Hendr ix .

FSAC’s Yves Ber th iaume, Rober ta Ra inv i l l e and J im B i shop .

Me lan ie Turner and Andrew Card ina l .

Mat t Wren and John Co le .

Page 12: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

Page 12 • NETWORK | November 2017

forward, the award – officially known as the William C. Draimin Award – will be presented to other members at future conferences.

Past president Terry Eccles honoured Jo-Anne Rogerson with a heartfelt tribute for the work she has put into the association; she will be greatly missed by all as she officially leaves her post as executive director of OACFP.

Following the banquet, attendees once again gathered at the VU Bar to finish off the night.

The final speaker-packed day of the conference kicked off with a very dynamic and interactive session with Codi Shewan. The presentation, Innovate or Evaporate, taught delegates to not fear innovation but to embrace it. Shewan proposed that when you are laser focused on your value proposition, you can see gaps and respond before others. (Sponsored by CFC Supply.)

Cory Blaquiere with Hilton Landmarks, a division of GSP Group Inc., and Mandy Benoualid, CEO of Qeepr, showed attendees ideas of how cemeteries can be rethought as a public space by encouraging community engagement. They also discussed how web-based applications can be used as tools for grieving families while keeping funeral homes and cemeteries connected to their communities, and how connecting records and memorials online by using social trends can help reach a larger consumer base.

Poul Lemesters asked, “Are we creating the worst funeral ever?” His thought-provoking presentation had attendees looking at what changes can be expected, what changes can be controlled, and how to shape the outcome of these changes. Many of his real-life stories can be applied to other businesses. (Sponsored by Commercial Burner.)

To finish off the conference, Michelle Crognale and Paul LeRoy from BAO provided insight into what to expect during an inspection of facilities and records. Attendees enjoyed a sit-down lunch while Crognale and LeRoy covered many topics including the top 10 compliance issues and provided a takeaway form to assess levels of compliance. (Sponsored by SCI.)

In addition, Cory Blaquiere presented a futuristic cemetery competition – an interactive exercise that asked for each table to come up with a cemetery/funeral home concept 1,000 years in the future and living in a space station. Overall, 17 submissions were evaluated, and Meghan Henning and Amie Brock from Lakefield Cemetery and Crematorium won first prize while Shamy Kaul and Dustin Wright from Arbor Memorial came in at a very close second place. (Sponsored by Qeepr.)

Overall, the conference saw attendance close to what OACFP had for the 100th anniversary event in 2013. The bar was raised once again with quality education, improved networking opportunities and a sold-out trade show. A dedicated conference committee has been involved in the detailed planning of this event right through to the execution for more than 10 months. OACFP extends a special thank you to Melanie Turner (CFC Supply) and Tim Vreman (Catholic Cemeteries of Windsor), committee co-chairs; Cory Blaquiere (Hilton Landmarks); Andrew Cardinal (Cardinal Funeral Homes); Jeff Dennis (Mount Pleasant Group of Cemeteries); and Angelique Richardson (Arbor Memorial Inc.). A special note of thanks to Rachel Cleland from OACFP who oversaw a multitude of details, brought new ideas to the table and spent countless hours ensuring the success of this event. It takes a village of a dedicated team to put on an event of this magnitude. N

OACFP Past P res idents . Back row, l e f t to r ight , Dar ren Denomme, Ter ry Ecc les , Dav id Scot t , Pau l Tay lo r, Ken Gurney, S teve He ldman , Mat t Wren and Andy Roy. F ront row, l e f t to r ight , Dan ie l Re id , R ick Zbuck i , Pat ty Har r i s , Todd Gr igg and John Co le .

OACFP | Conference Highlights

Page 13: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

N E T W O R K BUSINESS INDEX

NETWORK PagE BI - 1

Bronze

Call1 (800) 465-0322

or email

[email protected]

to book your listing

Marble Statues

GAWET MARBLE & GRANITEBusiness Route 4, PO Box 219Center Rutland, VT 05736

Tel: (802) 773-8868Fax: (802) 773-2763Toll-free: 1 (800) 323-6398

Quality-crafted Italian marble statues and custom designs per request. Inventory. Free brochure and price lists.

Mausoleum Developers

Memorial Portraits

Cemetery Supplies

H.S. ECKELS & CO. (CANADA) LTD.23 Admiral PlaceGuelph, On N1G 4N4Tel: (519) 824-8020Fax (519) 824-7161Toll-free: 1 (800) 265-8350www.eckelsandcompany.comemail: [email protected] to cemeteries across Canada with interment products.

Columbaria and Mausoleums

4 Rock of Ages StreetStanstead, Quebec J0B 3E2

Tel: (800) 567-2793 • Fax: (819) 876-2234Donald Labonté, President

Columbariums made entirely of granite, carefully chosen for high quality.Perpetual Warranty. Contact us torefer you to a dealer in your area.

Tell them you found it in NETWORK Call 1 (800) 465-0322 or email [email protected] to book your listing today!

Monument Suppliers

GAWET MARBLE & GRANITEBusiness Route 4, PO Box 219Center Rutland VT 05736(802) 773-8868 • Fax: (802) 773-2763Toll-free: 1 (800) 323-6398Custom-fabricated high-quality Vermont marble memorials, markers, cornerstones and statues.

MANUFACTURERS AND SUPPLIERS

NETWORK

works!Call (403) 264-3270

SUNSET MEMORIAL & STONE3300 - 8 St. SE, Calgary T2G 5S7Tel: 403.243.3393 • Fax: 403.243.7533Toll-free: 800.363.3393Web: www.sunsetstone.com

[email protected]

website: www.enduramemorials.com142 Deerglen Terrace, Aurora, ON L4G 6Y3

Dependable1 week delivery

tel: 905-726-8288fax: 905-726-8248

Largest Builders & Designers of Quality Memorialization Structures in the World

w w w . m i l n e c o n s t r u c t i o n . c o m

2601 Hwy #7 Suite 400, Markham, ONT L3R 0M3

1 • 8 0 0 • 5 4 7 • 4 9 0 9

J.C. MILNE CONSTRUCTION CO.(CANADA) INC.

David O. Dahl, CSE, President [email protected]

Page 14: MAKING A DIFFERENCE - OT Communications · Making a Difference | WCCA • Conduct research that is relevant to the act across Canada; • Learn from industry experts; • Improve

NETWORK PagE BI - 2

N E T W O R K BUSINESS INDEX

Quarries

ROCK OF AGES CANADA INC.4 Rock of Ages, Stanstead, QC J0B 1E0Tel: (819) 876-2745 • Fax: (819) 876-2234Donald Labonté, President

Vases

U.S. METALCRAFT, INC.P.O. Box 308, Delphos, OH 45833Toll-free: 1 (800) 633-1190Fax: 1 (888) 695-0235In business for over 30 years, the originalmanufacturer of the Metalflake granite-match finish. Die-cast aluminum vases. Trouble-free profit. No Canadian distributor, buy direct from manufacturer. Call Debra Altenburger for assistance.

Vaults & Grave Boxes

B.C. WILBERT VAULT(A division of Fraser Way Pre-Kast Ltd.)22765 Fraser Highway, Box 3294Langley, BC V3A 4R6Tel: (604) 534-2911 • Fax: (604) 533-3238

SUPERIOR VAULT CO. LIMITED‘Servicing Ontario for over 60 years’Box 42200, 128 Queen Street SouthMississauga, ON L5M 4Z0Tel: (905) 826-2870 or(905) 854-2688 (after hours)

MONUMENT RETAILERS

British Columbia

MORTIMER’S MONUMENTAL WORKS(in B.C. Since 1877)709 Kings Road., Victoria, B.C. V8T 1W4Tel: (250) 383-6421 • Fax: (250) 383-7770Toll-free: 1-800-788-0188www.mortimersmonuments.cominfo@mortimersmonuments.comContact Ken and Kerry MannWe service all of B.C. and the Yukon

Ontario

KINKAID AND LONEYMONUMENTS LTD.41 William Street EastSmith Falls, ON K7A 1C3Toll-free: 1 (800) 749-0807Contact: Chris LoneyComplete Monument Services Since 1947.Specialists in Cemetery Restoration. E-ZMasks Computer Graphics. Made-to-Orderfor Plastic, Bronze, Stone & Glass.Used Worldwide.

ST. JAMES CEMETERY/CREMATORIUM635 Parliment St.Toronto, ON M4X 1R1Tel: (416) 964-9194

WHOLESALE LETTERING & CARVING6215 Netherhart RoadMississauga, ON L5T 1G5Tel: (905) 564-5617 • Fax: (905) 564-8380

Please check your listing for

accuracy.

Should any changes be necessary, contact us at

[email protected]

Quebec

GRANITE LACROIX INC.1735, Boul. des LaurentidesVimont, Laval, QC H7M 2P5Tel: (450) 669-7467Manufacturer of Monuments.www.granitelacroix.com

CEMETERIES/CREMATORIUMS

Saskatchewan

WARREN & SON LTD.MEMORY GARDENS CEMETERYBox 37, 126 - 2nd Ave. N.E.Swift Current, SK S9H 3V5Tel: (306) 773-8831Dick and Jim Warren, Owners

LEN TRAUB – OWNER/PRESIDENT

FOR MORE INFORMATION CONTACT OUR REPRESENTATIVES:

LARISA DAY – EDMONTON 780-447-2222

PAULA IERULLO – CALGARY 403-230-1666

FRANK BOZSO – WINNIPEG 204-694-4616

TOLL FREE 1-800-232-7385albertawilbert.ca