Make Social Engagement Your Next Fashion Statement

14
Make Social Engagement Your Next Fashion Statement Matt Wilbanks @mwilbanks

description

 

Transcript of Make Social Engagement Your Next Fashion Statement

Page 1: Make Social Engagement Your Next Fashion Statement

Make Social Engagement Your

Next Fashion Statement

Matt Wilbanks

@mwilbanks

Page 2: Make Social Engagement Your Next Fashion Statement
Page 3: Make Social Engagement Your Next Fashion Statement
Page 4: Make Social Engagement Your Next Fashion Statement

Be Social. Be Helpful.

Page 5: Make Social Engagement Your Next Fashion Statement

60% of

followers

follow for support

Page 6: Make Social Engagement Your Next Fashion Statement
Page 7: Make Social Engagement Your Next Fashion Statement

Social Media is social. Two-way communication is

key to success.

Page 8: Make Social Engagement Your Next Fashion Statement

Marketing isn’t just advertising

Net Promoter Score % Promoters % Detractors

Page 9: Make Social Engagement Your Next Fashion Statement

Support is marketing.

Page 10: Make Social Engagement Your Next Fashion Statement

How well do you know

your

customers?

Page 11: Make Social Engagement Your Next Fashion Statement

Being proactive matters.

Page 12: Make Social Engagement Your Next Fashion Statement

Where do we go from here?

Page 13: Make Social Engagement Your Next Fashion Statement

Got Content? Be Helpful.

Page 14: Make Social Engagement Your Next Fashion Statement

Matt Wilbanks

@mwilbanks