Social Media Monitoring: Brands That Listen Make Better Friends
Make people listen to you
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Transcript of Make people listen to you
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Make people listen to you
Based on a Ted talk by Julian
Tresure
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People Don’t Listen to me...
Once Obama said it too..
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Seven Deadly Sins of Speaking
It’s true :)
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Gossip
We know perfectly well
that the person gossiping, five minutes later
will be gossiping about us.
A real bad habit.
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Judging
We know people who are always judging in conversation and it’s very hard to interact with them.
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Negativity
They always make you feel as a loser.
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ComplainingHard workers find the path and the left over just complain.
So, people always complaining are never embraced.
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Excuses
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Exaggeration
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“Dogmatism”
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The four Cornerstones^
^The foundation on which we can build
the world where people listen to us.
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LOVE
Wishing people well...
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The Toolbox
The tools of voice that we use in order to speak powerfully
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Recap• People don’t listen to me• Seven deadly sins of speaking –
gossip, judging, negativity, complaining, excuses, exaggeration, dogmatism.
• The four cornerstones - HAIL• The tools of voice to make it
powerful.
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References
• Ted talk by Julian Tresure.• Pictures from Google images.
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Disclaimer
Created by Aakash Tripathi, IIT(BHU), during an internship by Prof. Sameer Mathur, IIM Lucknow.