Make a friend with conflict
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Transcript of Make a friend with conflict
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Make a Friend with …
www.humanikaconsulting.com
CONFLICT
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• Conflict is a form of relating or interacting where we find ourselves (either as individuals or groups) under some sort of perceived threat to our personal or collective goals.
• These goals are usually to do with our interpersonal wants. These perceived threats may be either real or imagined (Condliffe, 1991, p3).
Conflict
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Sources of Conflict
Bisno’s Sources of Conflict
(Condliffe, 1991, p6)
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Project Sources of Conflict(Thamhain & Wilemon)
• Project schedules• Project priorities• Workforce
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(Nicholas, 2001, p519)
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• Components of Conflict
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• Values: ideas and feelings about right and wrong (difficult to resolve)
Components of Conflict
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• Interests: things that motivate eg. managers and workers have different interests
Components of Conflict
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•Emotional: feelings that accompany human interactions eg. anger, fear, reject, and loss
Components of Conflict
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• Emotional: feelings that accompany human interactions eg. anger, fear, reject, and loss • Interests: things that motivate eg. managers and workers have different interests • Values: ideas and feelings about right and wrong (difficult to resolve)
Components of Conflict
When you have to deal with conflict tackle the emotional issues first
then address values and interests
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Consequences of conflict
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• Good Consequences of Conflict
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• increased creativity
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• It forces people to clarify their views
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• It can produce constructive social change
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• It gives people the opportunity to test their capacities
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• development of group and organization cohesion
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• Bad Consequences of Conflict
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Violence
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breakdown of relationships
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polarization of views into static positions
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A breakdown of collaborative ventures
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destruction of communication
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• Groupthink is a tendency for strong conformity pressures within groups to lead to the breakdown of critical thinking and encourage premature acceptance of questionable decisions
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• It is unhealthy when there is no conflict
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• You need diversity of
opinion
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Keep Smile !