Macadamian zappos culture boot camp Sept 2011

When will this be done? Tell me about

results. Can I influence the

process?

The CEO

What about TRACC?We’re redoing the

values again?

The Staff

Build a Living Lab

1. Values = How we work together2. Break our usual way of doing thing3. Evolve our collaboration

Build a Living Lab

1. Hire a coach2. Experiment on us3. It is a design project, Go Agile

Break Hierarchy

1. Inspire our people2. Involve them in the definition3. Shared leadership

Break Hierarchy

1. Culture team events2. Culture Ambassadors3. Extended Coaching

Cultivate Culture

1. Engage our people 2. Build momentum3. Put values into practice

Cultivate Culture

1. Learning process2. Engage VS Buy-In 3. Guide VS Solve4. Start living the values5. The evolution will be ongoing

Awareness

Understanding

Dialog

Tryout

Acceptance

Application6 Stages of Culture Change

We are all ambassadors of our culture

Culture Results

Business