Lync 2013 – Sprachintegration
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Transcript of Lync 2013 – Sprachintegration
Lync 2013 - Sprachintegration
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Agenda
Lync 2013 – Sprachintegration
Voice Investments
Intertrunk Route
Number manipulation in SIP Trunk
New Voice Feature
Voice Mail Escape
PSTN connection
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Lync 2013 - Sprachintegration
Mit Lync kommen viele IT-Firmen zum ersten Mal mit der Welt der Telefonie in Berührung. Dabei stellt sich für IT-Firmen oftmals die Frage: Wie muss Lync 2013 an das Telefonie-Netzwerk angeschlossen werden und was gilt es zu beachten? Erfahren Sie es in dieser Session.
Seit fünfeinhalb Jahren arbeite ich ausschliesslich auf dem Produkt OCS/Lync. In diesem Bereich durfte er die sehr spannende und aufregende Zeit seit dem Einstieg der Microsoft in die Welt der Telefonie miterleben. Als Ausgleich zum IT-Alltag spielt er sehr gerne Radball oder unternimmt Ausflüge mit seiner Familie.
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Voice Investments
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• “Anywhere Access”• IM and Rich Presence• Common voicefeatures•Unified messaging• Audio and video conferencing•Desktop integration
• Single Number reach• Attendant Console• Delegation/TeamCall• Response Groups• Session Initiation
Protocol (SIP) Trunking• Dial-in audio
conferencing• Higher definition video• UC Workflow activities
• Branch Resiliency (SBA)• Datacenter Resiliency• Call Admission Control • Call park• Topology changes• Media bypass• Enhanced 9-1-1 for North
America (NA) • Routing changes• Analog devices• Common area phones• Private line • Malicious Call Trace
(MCT)• Larger device portfolio
• A/V for Mobile clients • Intertrunk Route• Number manipulation in
SIP Trunk• Gateway M:N• RTP latching• Call forward History• P-Asserted Identity• 3pcc Refer• Voice Mail Escape• Responsegroup Manager• Call Pickup• Hybrid Voice (Office 365)• Room conferencing
Systems
“OCS 2007”
“OCS 2007 R2”
“Lync 2010”
“Lync 2013”
Intertrunk Route
Incoming PSTN calls can be routed to a private branch exchange (PBX) phone
Interconnect with two or more IP-PBX systems
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Number manipulation in SIP Trunk
Source numbers can be manipulated
Destination numbers can bemanipulated
Using regex
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New Voice Feature
RTP latching
RTP latching is a technology that enables RTP/RTCP connectivity through a NAT (network address translator) device or firewall
Call forward History
Indicates whether call history information will be forwarded through the trunk.
3pcc Refer
Indicates whether the 3pcc protocol can be used to allow transferred calls to bypass the hosted site. 3pcc is also known as "third party control," and occurs when a third-party is used to connect a pair of callers (for example, an operator placing a call from person A to person B). The REFER method is a standard SIP method which indicates that the recipient should contact a third-party by using information supplied by the sender.
Forward PAI
Indicates whether the P-Asserted-Identity (PAI) header will be forwarded along with the call. The PAI header provides a way to verify the identity of the caller
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Voice Mail Escape
Lync 2013 can detect when a call has been routed to voice mail, and prevent the call from being immediately routed to the user’s mobile phone voice mail without giving the user the opportunity to answer the call
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PSTN connection
On replacing PBX you should care aboute the legacy stuff like: DECT, analog Ports, Fax, DooropenerEtc.
How should the migration should be done: Big Bang, coexistance
What are the existing DID?
What are the future DID?
How should the Lync connected to the PSTN?
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PSTN connection
Gateway connection to the PSTN
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GatewayLync Server
Lync Client
PSTN
SIP
ISDN
Analoge Anschlüsse
PSTN connection
SIP Trunk without SBC
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SIP Trunk
Lync Server
Lync Client
PSTN
SIP ISDN
Analoge Anschlüsse
PSTN connection
SIP Trunk withSBC
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SIP Trunk
Lync Server
Lync Client
PSTN
SIP
ISDN
Analoge Anschlüsse
SIP
SBC
PSTN connection
behind PBX without Gateway
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PBXLync Server
Lync Client
PSTN
SIP
ISDN
SIP / ISDN
PSTN connection
behind PBX with Gateway
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PBXLync Server
Lync Client
PSTN
SIP
ISDN
SIP / ISDN