Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service...

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Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics W4A 2012, Lyon Luz Rello NLP & Web Research Groups Universitat Pompeu Fabra Barcelona, Spain Gaurang Kanvinde Director of Accessible Systems Mumbai, India Ricardo Baeza-Yates Yahoo! Research Barcelona & Web Research Group Universitat Pompeu Fabra

description

In this paper, we offer set of guidelines and a web service that presents Web texts in a more more accessible way to people with dyslexia. The layout guidelines for developing this service are based on a user study with a group of twenty two dyslexic users. The data collected from our study combines qualitative data from interviews and questionnaires and quantitative data from tests carried out using eye tracking. We analyze and compare both kinds of data and present a set of layout guidelines for making the text Web more readable for dyslexic users. To the best of our knowledge, our methodology for defining dyslexic-friendly guidelines and our web service are novel.

Transcript of Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service...

Page 1: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

Layout Guidelines for Web Text and a Web Service

to Improve Accessibility for Dyslexics

W4A 2012, Lyon

Luz RelloNLP & Web Research Groups

Universitat Pompeu Fabra Barcelona, Spain

Gaurang KanvindeDirector of Accessible Systems

Mumbai, India

Ricardo Baeza-YatesYahoo! Research Barcelona &

Web Research Group Universitat Pompeu Fabra

Page 2: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

Outline

— Motivation

— Related Work & Dyslexia

— Experimental Methodology

— Results & Guidelines

— Application & Demo

— Conclusions & Future Work

Outline

Baeza-Yates, R. and Rello, L. Web Quality 2011, Lyon On Measuring the Lexical Quality of the Web

Page 3: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineWhy?

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Social Relevance

Frequent and universal

universal neuro-cognitive basis for dyslexia [30]

variable manifestations

3.5% for Italian [6]10-17.5% U.S.A population [20]0.28% of web pages in English [2]38 million in Europe

“Good for dyslexics, useful for all”

Dyslexic-accessible practices

Dyslexia

Web democratization

universality, essential property of the Web [42]

access to information basic human right [40]

Page 4: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineRelated Work

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Dyslexia & Web Accessibility

Usability tests

— semi structured interviews (10 dyslexic users) [1]— assignments after reading texts (27 users) [25] — interviews, questionnaires, log sheets and focus groups (9 users)[11] — performing tasks in a website (6 users)

General cognitive disabilities [7, 24]

scarce [26]SpecificRecommendations

Dyslexic accessible practices [4, 34, 43]

benefits non–dyslexics [25; 13; 26]

overlap with guidelinese.g. low-literacy [28] or low vision [16]

No universal profile of a dyslexic user [28, 19] customizable environment

Page 5: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineRelated Work

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Tools for Dyslexics

related applications

Most visited Web pages currently offer no accessibility options for their dyslexic users

— Claro Read Standard— ReadingPenTS Oxford — DiTres6

— SeeWord [18]— Claro ScreenRuler Suite — Colour Explorer

— Penfriend XL— Spell-checker [31]

Layout

Language

Text-to-speech

Page 6: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineTwo Contributions

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Novel Approach

A web service alternative for reading texts using a standard browser

user customizable

A set of guidelines

for dyslexic-friendly text in the Web

based on an extensive user study which combines data of

— eye tracking — interviews — questionnaires

Novel Application

Page 7: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineDyslexia

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Dyslexia is a specific learning/reading disability which is neurological in origin. It is characterized by difficulties with accurate and/or fluent word recognition and by poor spelling and decoding abilities. These difficulties typically result from a deficit in the phonological component of language that is often unexpected in relation to other cognitive abilities. Secondary consequences may include problems in reading comprehension and reduced reading experience that can impede growth of vocabulary and background knowledge [21]

Manifestations are variable and culture-specific [17]

— Consistency — Regularity— Orthography

— Transparency scale for European languages [36]— Hidden disability [41]

— phonological — surface — deep

Types

Page 8: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineDifficulties of Dyslexia

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

(a) Phonology: — Homophonic words or pseudo–homophonic words, e.g. weather and whether [29](b) Orthography: — Orthographic similar words, e.g. addition and audition [15] — Number and letter recognition/recollection [27](c) Lexicon & Syntax: — Word additions and omissions [27] — Word recognition and recollection [27] — Functional words substitution, e.g. of by for [29] — Confusions of small words, e.g. in by is [12](d) Discourse: — Fixation problems [27] — Punctuation recognition [27]

related to the visual changes [19]

• Surface dyslexia:

• Phonological dyslexia:

• Both dyslexias:

Dyslexic reading problems

Page 9: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineExperimental Methodology

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Participants with Dyslexia Control group

— 22 participants (12 female, 10 male) — Same number — Native Spanish speakers — Idem— Confirmed diagnosis of dyslexia— Ages ranging from 13 to 37, with a mean of 21.1 — 21.3— Two participants with attention deficit disorder— Frequent users of Internet and frequent readers — Idem

— Education — Similar

10 participants — < 4 hours/day 9 participants — 4-8 hours/day, 3 participants — > 8 hours/day

10 participants — were studying/finished university 10 participants — school or high school and 2 participants — no higher education.

Page 10: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineExperimental Methodology

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Procedure

Pompeu Fabra University

1 to 1,5 hours

QuestionnaireSemi structured

interview

Demographic informationDifficultiesStrategies

Eye trackingReading test

Questionnaire Replay test

Interface improvements(14 participants)Prototype Evaluation

Open interviewOpinions Assistive technologies

Quantitative DataReadability

Qualitative DataUsers preference

Page 11: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineExperimental Methodology

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Design

Features and values

Reading test

(1) Difficulties that dyslexic people find(2) Designing web pages for dyslexics [32, 5, 4] (3) Previous user studies [1, 19, 18]

— sans serif arial [1] — unjustified text [32]

based on

recommendedpresentation

two stories

verse

prose

36 parts:different layout

(random order, no combinations among features)

— same genre— same topic — number of words or syllables— number of named entities — same rhythm and pace

comparable texts

Page 12: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineExperimental Methodology

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

1 — Font grey scale: brightness values (0%, 25%, 50% and 75%) (white background)2 — Background grey scale: 100%, 75%, 50% and 25% (white fonts)3 — Color pairs, eight color pairs (background/font):

4 — Font size: 14, 18, 22 and 26 points 5 — Character spacing: -7%, 0%, +7% and 14%6 — Line spacing: 0.8, 1, 1.2 and 1.4 lines7 — Paragraph spacing: 0.5, 1, 2 and 3 lines 8 — Column width: 22, 44, 66 and 88 characters per line

white/blackoff-white/off-blackyellow/blackwhite/blue

creme/black,light mucky green/dark brown, dark mucky green/brown yellow/blue

Features and Values

Page 13: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineExperimental Methodology

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

— Tobii T50 (17-inch TFT monitor) — Calibrated for each participant — Same light focus — Same position — Constant distance (approximately 60 cm., fixed chair)

— Eye tracking data was Tobii Studio 3.0 — R 2.14.1 statistical software

— One way ANOVA

— Pearson correlation coefficient

Data Analysis

Equipment

Qualitative DataReadability

Quantitative DataUsers preference

Page 14: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineResults

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

What are we looking for?

— Shorter fixations are preferred to longer ones

— Majority agreement among users

longer fixations mean greater processing loads [22]

1 — Differences between the dyslexics and the control group

2 — Detailed analysis of the different values among the dyslexic users

Page 15: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineResults

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Two Groups

mean of fixation time (seconds)

dyslexic non-dyslexic

(p < 0.038, 95% confidence)

0.23 0.20

Page 16: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

Outline

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Font and Background

— Black text on a pure white background is not recommend [4]— No guidelines about gray scalesRecommended

16 users

Value Fixation Duration Preferences seconds % %

— Most of our participants said that grey actually did not help them— Qualitative and quantitative data for the gray scales in background are inversely correlated (-0.510)

14.5 users

Results

Page 17: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

Outline

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Colors

Value Fixation Duration Preferences seconds % %

— The yellow/black paradox: most selected, the slowest— Creme/black: British Dyslexia Association for their Website

8.3 users

— Poor color selections [26]— Pair off-white/off-black [4]— Mucky green/brown and yellow/blue pairs [18, 19]— High contrast creates vibration, diminishes readability [33]

Key problemsRecommended

p < 0.109

lower than the W3C algorithm

Results

Page 18: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

Outline

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Font Size

— Text too small [26]— 12 or 14 points [1, 5, 4]

Key problemsRecommended

— 26 points or “The bigger the better” — 14 points— Same column width

p < 0.001

Value Fixation Duration Preferences seconds % %

14 users

8 users

Results

 There should be a saturation point

Page 19: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

Outline

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Character, Line and Paragraph Spacing

— Larger distance between words & reduced letter-spacing [32]— Clear spacing between letter combinations [34]Recommended

— “The narrower the longer” Correlations

14 users

8.5 users

8.5 users

character spacing (-0.589)

line spacing (-0.592)

Results

Page 20: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

Outline

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Column Width

— Not too long lines –60 to 70 characters– [5, 4]— Avoid narrow columns [5]Recommended

— Best correlations (-0.751)quantitative data

qualitative data

7 users

2 users

Value Fixation Duration Preferences seconds % %

Results

Page 21: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineDyslexic-friendly Guidelines for Web Text

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Criteria

fixation length user preferences at odds eye tracking data

not a clear favorite no optimal value

average of the two best values + more weight to the user preferences

Page 22: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineWeb Service

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

AccessibleNews DysWebxia

Extension of the AccessibleNews DAISY [23] Accessible Systems, India (W4A11)

Resides on a server and it is accessed using a web browser

Detects useful text from a web page, and renders it in a simplified manner

(machine learning)

Customize the parameters

Web-based service

possible to createthe combination best suited for persons with dyslexia

Page 23: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineAccessibleNews DysWebxia

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

http://www.accessiblenews.co.in/dyswebxia/Demo (Beta Version)

Page 24: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineAccessibleNews DysWebxia

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Customizable Parameters

Page 25: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineConclusions

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

• Dyslexia not only varies between languages but also between subjects

• We provide a set of guidelines for the layout features that make more readable texts for dyslexics users

• There are still problems found by dyslexic individuals which remain unsolved

Page 26: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineFuture and Ongoing Work

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

• More layout experiments: size, interaction color/size/font• Which strategies that modify the text are beneficial for dyslexic users?• Language adaptation (NLP, linguistics, Web as corpus, etc.)?• To which extent spelling errors and non–normative words affects the readability and the understandability for dyslexic people?• Which strategies benefit all people?

Research

Development• Adapt our guidelines to other environments, such as mobile devices (IDEAL eBook Reader demo)• Use our guidelines in games for dyslexic children to overcome dyslexia (DysEggxia demo)

Page 27: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineThank you :-)!

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Any Questions?

Demo: http://www.accessiblenews.co.in/dyswebxia/

More information: [email protected] (DysWebxia) [email protected] (AccessibleNews)

Page 28: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineAcknowledgments

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

We thank Mari-Carmen Marcos for her assistance with the eye tracker hardware and Joaquim Llisterri for his invaluable help distributing our experiments announcement among experts.

For their altruistic help in contacting dyslexic people we are indebted to Anna Eva Jarabo, María Fuentes Fort, Beatriu Pasarin, Dúnia Pèrdrix i Solàs, Toni Martí, Verónica Moreno, Emma Rodero, Olga Soler, Berta Torres, María Vilaseca and Silvia Zaragoza.

Special thanks go to all the anonymous dyslexic participants and their families. Some of them made a great effort to come to the lab to undertake the reading test.

We also thank the anonymous reviewers.

Page 29: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineReferences

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Page 30: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineReferences

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics

Page 31: Luz Rello, Gaurang Kanvinde & Ricardo Baeza Yates-Layout Guidelines for Web Text and a Web Service to Improve Accessibility for Dyslexics-W4a2012

OutlineReferences

Rello, Kanvinde, & Baeza-Yates W4A 2011, Lyon Guidelines & Web Service for Dyslexics