Lost in the sea of social media?

68
Designed by Ute Gass Copy Right Reserved

description

Lost in the sea of social media? Workshop designed and presented by Ute Gass

Transcript of Lost in the sea of social media?

Page 1: Lost in the sea of social media?

Copy Right ReservedDesigned by Ute Gass

Page 2: Lost in the sea of social media?

COURSE CONTENT:

1. Overview : Objectives, Content, Community, Technology and ROI tools.

2. Getting started: The Process3. Search Engine Optimisation4. Content Creation5. Creating extraordinary LinkedIN profiles, Facebook fanpages,

Twitter profiles and You Tube channels6. Integrating Social Media into the recruitment process7. Building and managing Talent Communities and Networks8. Mobile 9. Reputation Management10. Time Management11. ROI12. Social media plan - template

We Are Going To Cover A Lot…

Designed by Ute Gass

Page 3: Lost in the sea of social media?

W M

Designed by Ute Gass

Page 4: Lost in the sea of social media?

W O M

Designed by Ute Gass

Page 5: Lost in the sea of social media?

Designed by Ute Gass

Page 6: Lost in the sea of social media?

Designed by Ute Gass

Page 7: Lost in the sea of social media?

Designed by Ute Gass

Page 8: Lost in the sea of social media?

Designed by Ute Gass

Page 9: Lost in the sea of social media?

Designed by Ute Gass

Page 10: Lost in the sea of social media?

YOU ARE NOT A JOB BOARD

Designed by Ute Gass

Page 11: Lost in the sea of social media?

ADD JOBS TABTO FANPAGE

Designed by Ute Gass

Page 12: Lost in the sea of social media?

It’s about RELATIONSHIPS

•CONNECTIONS DO NOT LEAD TO RELATIONSHIPS

•BUILDING RELATIONSHIPS BY CONNECTING DO

Designed by Ute Gass

Page 13: Lost in the sea of social media?

•TARGET AUDIENCE•OBJECTIVES•SEO•CONTENT• PROFILES / PAGES• AD CAMPAIGNS•INTEGRATION•CULTURE CHANGE•CAPACITY•MEASUREMENT•EXPERIMENT

PROCESS

Designed by Ute Gass

Page 14: Lost in the sea of social media?

The (unspoken) Social Media Process

TARGET

AUD

IENCE

Designed by Ute Gass

Page 15: Lost in the sea of social media?

SEGMENT TARGET AUDIENCE

Silent Majority

Vocal Majority

SocialMajority

• Joins but rarely participates• Reads/watches/listens to UGC• Lowest level of social influence

• Joins and actively participates• Shares UGC and commentary• Medium level of social influence

• Builds/moderates community• Creates and aggregates UGC• Highest level of social influence

Designed by Ute Gass

Page 16: Lost in the sea of social media?

Source: ©2010 MarketingSherpa Social Marketing Benchmark SurveyDesigned by Ute Gass

Page 17: Lost in the sea of social media?

GOALS =• Establish a relationship with the RIGHT person in advance of a hiring need to reduce time of hire and costs.

AND/OR •Find partners• Build brand• Reduce customer support costs

Designed by Ute Gass

Page 18: Lost in the sea of social media?

Keyword Glossary

Building Links that matter

Content

Conversation

WHAT DOES LOVE ?

http://www.googlekeywordtool.com/

Google's intent is to create the world's best information-rich artificially intelligent system.

Designed by Ute Gass

Page 19: Lost in the sea of social media?

CONTENTis King

Designed by Ute Gass

Page 20: Lost in the sea of social media?

• Fresh content with relevance• Content is more than just information• Content objects are critical hubs of conversation

…they are social objects that get consumed, shared and manipulated by the viewing audience.

Designed by Ute Gass

Page 21: Lost in the sea of social media?

CONTENTHow to tell a great story — 9 simple steps!

1. Look at some Examples2. Choose a meaningful subject. 3. Create a keyword list4. Use an authentic voice.5. Be concise.6. Include a striking image7. Space your paragraphs8. Add tags so people will find your story.9. Explore other media types.

Designed by Ute Gass

Page 22: Lost in the sea of social media?

RESOURCEStechnorati.com

Boardtracker.com

Google/alerts

Tweetdeck

Designed by Ute Gass

Page 23: Lost in the sea of social media?

CONVERSATION IS QUEEN

Designed by Ute Gass

Page 24: Lost in the sea of social media?

Designed by Ute Gass

Page 25: Lost in the sea of social media?

Designed by Ute Gass

Page 26: Lost in the sea of social media?

Blogs

• The NEW company web site• Authentic• First person• Insightful

Designed by Ute Gass

Page 27: Lost in the sea of social media?

TOTAL LINKEDIN USERS IN SOUTH AFRICA

1 099 134 83%

Designed by Ute Gass

Page 28: Lost in the sea of social media?

Designed by Ute Gass

Page 29: Lost in the sea of social media?

Skills and Expertise

Profile completeness

Designed by Ute Gass

Page 30: Lost in the sea of social media?

LinkedIn

• Personal profile• Groups• Events• Companies

Designed by Ute Gass

Page 31: Lost in the sea of social media?

Designed by Ute Gass

Page 32: Lost in the sea of social media?

Optimize LinkedIN company page1. Activate status updates by adding admins - including yourself!

2. Commit to posting a status update twice a day

3. Add your blog RSS to your page to auto-populate your blog's content.

4. Create a helpful "Company Overview" description, with the most important info at the top

6. Add "Company Specialties" (or keywords) to help your company get found for specific terms

5.Opt-in to "show news" about your company

7.Link to a landing page on your Overview Page.

8. List one of your products or services in the "Products" section, and explain why it's valuable9. Add "banners" to your Product Page and link to special interior pages of your website

10. Add a video to your Product Page.

Designed by Ute Gass

Page 33: Lost in the sea of social media?

Facebook wants to create the world’s best information-rich, socially-based system.

Designed by Ute Gass

Page 34: Lost in the sea of social media?

Designed by Ute Gass

Page 35: Lost in the sea of social media?

Designed by Ute Gass

Page 36: Lost in the sea of social media?

Designed by Ute Gass

Page 37: Lost in the sea of social media?

Designed by Ute Gass

Page 38: Lost in the sea of social media?

affinity (popularity)

time decay (timely)

weight (relevance)

EdgeRank Checker

Designed by Ute Gass

Page 39: Lost in the sea of social media?

Designed by Ute Gass

Page 40: Lost in the sea of social media?

FACEBOOKKey strategy to getting more ‘Likes’ and connecting with your audience is to provide helpful information

Designed by Ute Gass

Page 41: Lost in the sea of social media?

Designed by Ute Gass

Page 42: Lost in the sea of social media?

FACEBOOK Advertising Campaign

Designed by Ute Gass

Page 43: Lost in the sea of social media?

Demographic data for Likes is only available when your Page has at least 30 Likes.

https://www.facebook.com/ads/manage/campaigns/

Designed by Ute Gass

Page 44: Lost in the sea of social media?

Designed by Ute Gass

Page 46: Lost in the sea of social media?

Twitter

• Profiles• Search• Post• Engage

http://www.twitjobsearch.com/

Designed by Ute Gass

Page 47: Lost in the sea of social media?

HANDY TOOLS

Designed by Ute Gass

Page 48: Lost in the sea of social media?

Designed by Ute Gass

Page 49: Lost in the sea of social media?

Designed by Ute Gass

Page 50: Lost in the sea of social media?

MORE TRAFFIC TO WEBSITE = LEAD CONVERSATION

BLOG

FB

LinkedIN

TWITTER

Designed by Ute Gass

Page 51: Lost in the sea of social media?

Create Promote

Measure

Designed by Ute Gass

Page 52: Lost in the sea of social media?

Designed by Ute Gass

Page 53: Lost in the sea of social media?

More Africans have access to mobile phones than to clean drinking water.

NIELSEN

Designed by Ute Gass

Page 54: Lost in the sea of social media?

“mobile” refers to the user, and not the device or the application.

People, not things.

Designed by Ute Gass

Page 55: Lost in the sea of social media?

QR CODE

Designed by Ute Gass

Page 56: Lost in the sea of social media?

Designed by Ute Gass

Page 57: Lost in the sea of social media?

TEXT MESSAGING IS PERVASIVEMost accessible mobile technology globally

•4 x more people use SMS than e-mail• 11 % of South Africans use their mobiles to go online• Consumers aged 25-34 are the heaviest users• 69%of consumers prefer sending texts to calling• 85 %of mobile subscribers• Mobile phone use has gone from 17% of adults in 2000 to 76% in 2010.• Half of all users of Facebook in South Africa access the site via their mobiles.

Designed by Ute Gass

Page 58: Lost in the sea of social media?

Mobile

• Mobile web site optimization• Be where your audience is• Social media is the answer

By 2013, mobile phones will overtake PCs as the most common Web access device worldwide

GARTNER

Designed by Ute Gass

Page 59: Lost in the sea of social media?

MOBILE ACCESS

Planned or not, mobile traffic is being directed to your

career site.Are they finding a dead end?

Designed by Ute Gass

Page 60: Lost in the sea of social media?

Designed by Ute Gass

Page 61: Lost in the sea of social media?

Designed by Ute Gass

Page 62: Lost in the sea of social media?

The benefits of building a talent community

•Qualified candidates at your fingertips•Less dependence on expensive, ineffective job boards•Less money spent on job advertisements•Increased interaction with potential candidates in order to help them understand what your organization does•Better quality of applicants to job openings•Creates a talent pipeline for future job openings•Attracts passive candidates

Designed by Ute Gass

Page 63: Lost in the sea of social media?

Time Management• Build it into your day – social

media is a tool and a process• Content Planning• Social Media plan• Comments• Third party apps ie Hootsuite Tweetdeck

Designed by Ute Gass

Page 64: Lost in the sea of social media?

REPUTATION MANAGEMENTuses the tools of the Internet to monitor and analyse a brand’s reputation and to engage in conversation so as to influence its reputation.

1. monitoring the buzz – Google Alerts, Tweetdeck

2. analysing – what’s being said by whom

3. influencing – engaging in and leading the conversation

Designed by Ute Gass

Page 65: Lost in the sea of social media?

http://www.socialmediaexaminer.comDesigned by Ute Gass

Page 66: Lost in the sea of social media?

Designed by Ute Gass

Page 67: Lost in the sea of social media?

ROIReturn on Investment or Risk of Ignoring

purchases

value

traffic

branding

awareness

employees

leads

interest

clicks or views

time

KloutWhat is measured is valued!

Designed by Ute Gass

Page 68: Lost in the sea of social media?

Designed by Ute Gass