Lori Kittle

3

• Single Sign On• 15 Kitchen Video Systems • Affordable Health Care Act POS/Menulink modifications• New Retail System• Oracle R12 Upgrade• New Help Desk Software with workflow• New LSC Mobile Application with Push notifications• Lake Charles Golden Nugget systems integration• Casino System Upgrade for Las Vegas and Laughlin• One Card

2014 IT Projects

LSC Mobile Application

4

LSC Mobile Application

5

LSC Mobile Application

6

IT Escalation Procedure• If you have a mission critical emergency situation and have not

received a call back within 30 minutes, please email the following (these escalation contacts monitor email on their phones)

• Marc Rodriguez mrodriguez@ldry.com

• Carol Small csmall@ldry.com

• If you do not hear back from a tech within a reasonable amount of time of your initial escalation, please contact Lori Kittle at lkittle@ldry.com or 713-398-3857.

7