Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

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Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager

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Transcript of Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

Page 1: Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

Looking Ahead – KnowledgeSpaceTony Hayes, Quality Assurance Manager

Page 2: Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

AgendaWhat is KnowledgeSpace?

What can I find there?

How can I find what I need?

Support Lifecycle

What’s next?

Page 3: Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

What is KnowledgeSpace?

KnowledgeSpace Is:• Keyword Searchable• Dynamic and Evolving• Knowledge Management system• Wiki page• https://clientspace.atlassian.net/wiki/

Page 4: Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

What can I find there?

• Issue Resolutions• Help and How to• Release Notes• Videos• FAQ

Page 5: Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

How can I find what I need?

• Search Functionality• Browse Articles• Label /Tag Heatmap• Related Articles

https://clientspace.atlassian.net/wiki/display/KNOW/KnowledgeSpace

Page 6: Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

Support Lifecycle

KnowledgeSpace Search

Log Extranet Case

GeneratesArticle

Request

ArticleCreated

https://extranet.clientspace.net/

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What’s next?

• More Base Documentation• More Admin Configuration stuff…• Best Practices• ClientSpace Quick-Hits• Application Integration

Page 8: Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

Page 9: Looking Ahead – KnowledgeSpace Tony Hayes, Quality Assurance Manager.

Week Ahead Economic Overview - IHS Markit · By Joe Hayes Economist, IHS Markit, London Email: joseph.hayes@ihsmarkit.com Key data for Europe in the week ahead includes flash PMI

Week Ahead Economic Overview - IHS Markit · By Joe Hayes Economist, IHS Markit, London Email: [email protected] Key data for Europe in the week ahead includes flash PMI

[PPT]Emerging Business and Technology Trends - · Web viewEmerging Business & Technology Trends Tony Hayes Deputy Director-General Department of Communities, Child Safety and Disability

[PPT]Emerging Business and Technology Trends - · Web viewEmerging Business & Technology Trends Tony Hayes Deputy Director-General Department of Communities, Child Safety and Disability

Marketing Accountability: The Year Ahead · Marketing Accountability Standards Board of the Marketing Accountability Foundation Marketing Accountability: The Year Ahead Tony Pace

Marketing Accountability: The Year Ahead · Marketing Accountability Standards Board of the Marketing Accountability Foundation Marketing Accountability: The Year Ahead Tony Pace

Strategy Deployment: From OGSMs to Hoshin Kanri Year End... · 2016-12-07 · Strategy Deployment: From OGSMs to Hoshin Kanri Tony Hayes – Global Director, Continuous Improvement

Strategy Deployment: From OGSMs to Hoshin Kanri Year End... · 2016-12-07 · Strategy Deployment: From OGSMs to Hoshin Kanri Tony Hayes – Global Director, Continuous Improvement

Service Delivery and Performance Commission The Service Delivery and Performance Commission Tony Hayes Acting Executive Director.

Service Delivery and Performance Commission The Service Delivery and Performance Commission Tony Hayes Acting Executive Director.

Hayes Interview

Hayes Interview

PRESS RELEASE -- FOR IMMEDIATE RELEASE Sharon Hayes, Tony ...images.andrearosengallery.com/.../Hayes_Lewis... · Tate Modern, London; and the Istanbul Biennale. Hayes has been recently

PRESS RELEASE -- FOR IMMEDIATE RELEASE Sharon Hayes, Tony ...images.andrearosengallery.com/.../Hayes_Lewis... · Tate Modern, London; and the Istanbul Biennale. Hayes has been recently

How to manage conversations around disclosure? Niamh Hayes & Ann Heelan, AHEAD

How to manage conversations around disclosure? Niamh Hayes & Ann Heelan, AHEAD

Higher Roads Ahead: A Closer Look at Marijuana and … Roads Ahead: A Closer Look at Marijuana and Driving Impairment Chuck Hayes, International Association of Chiefs of Police Impaired

Higher Roads Ahead: A Closer Look at Marijuana and … Roads Ahead: A Closer Look at Marijuana and Driving Impairment Chuck Hayes, International Association of Chiefs of Police Impaired

Looking ahead to brighter days for business · school fees must plan ahead if they want to successfully fund their children’s education. tony says: “careful planning will make

Looking ahead to brighter days for business · school fees must plan ahead if they want to successfully fund their children’s education. tony says: “careful planning will make

KnowledgeSpace and Support Tony Hayes, Quality Assurance Manager.

KnowledgeSpace and Support Tony Hayes, Quality Assurance Manager.

top of digital wallet - · PDF fileACHIEVING TOP OF DIGITAL WALLET E THE NEW COMPETITIVE BATTLEGROUND FOR CREDIT CARD ISSUERS AUTHORS Inderpreet Batra, Partner Tony Hayes, Partner

top of digital wallet - · PDF fileACHIEVING TOP OF DIGITAL WALLET E THE NEW COMPETITIVE BATTLEGROUND FOR CREDIT CARD ISSUERS AUTHORS Inderpreet Batra, Partner Tony Hayes, Partner

A few collaborators: Steven C. Hayes, Ph.D., UNR John Seeley, Ph.D., Oregon Research Institute Michael Levin, M.A., UNR Tony Biglan, Ph.D., Oregon Research.

A few collaborators: Steven C. Hayes, Ph.D., UNR John Seeley, Ph.D., Oregon Research Institute Michael Levin, M.A., UNR Tony Biglan, Ph.D., Oregon Research.

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