Lone Worker Safety | SoloProtect UK - Safer Lone …...Without lone worker protection an...
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WE MAKE WORKING ALONE SAFER Safer Lone Working - Local Government Local authories deliver a wide and diverse range of public services. As a result they employ a considerable number of lone workers, who oſten work independently at department level, whilst facing a parcular or disnct risk that may not be common across the enre organisaon. Who’s at risk? • Community Care Workers • Social Services • Environmental Officers • Probaon Officers • Traffic Wardens • Social Workers • Housing Officers Abuse and aack on local authority workers is a priority issue for all local councils; they have a legal duty of care to their employees. Many local government lone workers are at risk of violence; some work with vulnerable groups in disadvantaged areas, or are oſten required to work unsociable hours, including late at night, some may have to deal with behavioural problems, or are at high risk of violence due mainly to the nature of their work. If a local council fails to provide their lone workers with the necessary skills and processes to deal with these potenal risks, they are in danger of experiencing serious financial reparaons and even imprisonment, for directors and managers found negligent. With further constricng legislaon, it is imperave local governments have conclusive lone worker procedures and policies in place. Sufficient risk assessments must be completed, clear systems need to be apparent, sufficient training must be completed, and clear communicaon and reporng should be provided.
Transcript of Lone Worker Safety | SoloProtect UK - Safer Lone …...Without lone worker protection an...
WE MAKE WORKING ALONE SAFER
Safer Lone Working - Local Government
Local authorities deliver a wide and diverse range of public services. As a result they employ a considerable number of lone workers, who often work independently at department level, whilst facing a particular or distinct risk that may not be common across the entire organisation.
Who’s at risk? • Community Care Workers • Social Services • Environmental Officers • Probation Officers • Traffic Wardens • Social Workers • Housing Officers
Abuse and attack on local authority workers is a priority issue for all local councils; they have a legal duty of care to their employees. Many local government lone workers are at risk of violence; some work with vulnerable groups in disadvantaged areas, or are often required to work unsociable hours, including late at night, some may have to deal with behavioural problems, or are at high risk of violence due mainly to the nature of their work.
If a local council fails to provide their lone workers with the necessary skills and processes to deal with these potential risks, they are in danger of experiencing serious financial reparations and even imprisonment, for directors and managers found negligent. With further constricting legislation, it is imperative local governments have conclusive lone worker procedures and policies in place. Sufficient risk assessments must be completed, clear systems need to be apparent, sufficient training must be completed, and clear communication and reporting should be provided.
Lone worker policies and appropriate training can be invaluable when it comes to protecting your staff and providing a suitable duty of care. A well-informed and aptly trained team significantly reduces risk; but for those times when training is not enough, there are other options.
The market leading Identicom device, supplied as part of the SoloProtect solution, is designed to offer dedicated support, the fastest possible response and peace of mind to those working alone. It’s the most widely used dedicated device of its kind in the United Kingdom and there are currently in excess of 200,000 lone workers using Identicom worldwide. It’s specifically designed as an identity card holder in order to be easy to wear and discreet to use and is equipped with a 'Red Alert' function allowing a lone worker to capture the audio of potentially abusive situations, where their safety may be compromised. At the push of a button, a 'Red Alert' is triggered and a trained SoloProtect Alarm Receiving Centre (ARC) Operator is listening to a possible abusive or violent situation on your behalf. The audio will also be recorded and can be used as evidence if verbal and/or physical abuse occurs.
By investing in a brand new, purpose built ARC that meets new, more stringent European Standards, SoloProtect have ensured the very best infrastructure and staffing are readily available. In November 2015, SoloProtect was audited and approved against BS8591 and EN50518, making Suzy Lamplugh House the first dedicated lone worker ARC in Europe to be accredited against both standards.
The SoloProtect ARC uses state-of-the-art alarm handling technology, ensuring that audio from a lone worker alarm is presented to our operators quickly and efficiently. Every second counts in a genuine 'Red Alert' situation; so enabling a highly trained operator to listen to, assess, and record the lone worker alarm as soon as possible is imperative. Customers can have confidence that when a lone worker needs help, SoloProtect is able to provide the best possible response.
Employers have a duty to safeguard their workers when their jobs take them away from the workplace. Without lone worker protection an organization is in danger of experiencing serious financial reparations, it could receive negative brand perception which could also affect its ability to attract the best staff and customers.
Health and Safety legislation in the U.K. is enforced by the Health and Safety Executive (HSE) - any accidents, injuries or deaths of lone workers investigated by the HSE and found to be resultant of breaches in either The Health and Safety at Work Act 1974, or The Management of Health and Safety at Work Regulations 1999, may lead to significant fines, (and concurrent criminal proceedings if applicable), being placed on an organisation.
Tel: 0114 399 6000www.SoloProtect.com/uk
Benefits of using SoloProtect:
• Peace of mind for a lone worker.• Helps an employer to demonstrate they’re meeting a duty of care to staff, and significantly reduces financial risk to a business or its brand value.• Identity badge style ensures it’s not an obvious piece of technology.• Its wearability ensures it’s easy for a lone worker to integrate into their outfit, uniform or apparel (various attachments for wear now available).• Identicom is discreet to use - a worker doesn't have to overtly reach into their pocket or bag, and can use the device without breaking eye contact with an aggressor.• Identicom enables SoloProtect to capture verbal abuse and threatening behaviour.• Two-way audio on automatic 'Man Down' (incapacitation) alerts. • Location data information sent to Alarm Receiving Centre during a 'Red Alert'.
