LogicBlox Organizing Telecom Business Knowledge Presented by ConfluentMinds Solutions Pvt Ltd.
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Transcript of LogicBlox Organizing Telecom Business Knowledge Presented by ConfluentMinds Solutions Pvt Ltd.
LogicBloxOrganizing Telecom Business Knowledge
Presented by
ConfluentMinds Solutions Pvt Ltd
Enterprise Architecture Issues related to Business Knowledge Existing Methodologies Our Solution – LogicBlox Benefits Competition ROI Implementation Methodology Hardware and Software requirements
Agenda
Enterprise Architecture
Enterprise Architecture
1. Business Architecture 2. Applications Architecture 3. Data Architecture 4. Technology Architecture
As per TOGAF, There are four types of architecture that are commonly accepted as subsets of an overall Enterprise Architecture
Telecom Business Architecture as per TMF
•eTOM Business Process Framework•The Top Level CEO view consisting of process groups
The Operations Process Group under
Top Level
The CRM Process Group under
Operations Process Group
Top Level Process Group
Selling Process Group
The Selling Process group under CRM
The Sales Negotiation is a process under Selling
Process group
Sales Negotiation Process
Business Processes
A business process is a collection of activities or
tasks that produce a service
It often can be visualized with a flowchart as a sequence of activities
You can group few business processes logically together.
These groups can contain other
business groups.
Issues related to Business Knowledge
• Resignation• Request for Replacement• Recruitment Process• Knowledge Transfer Sessions• Understanding the Biz Environment• Carrying out desired activities efficiently
Attritions are inevitable.
The Human Resource Facts
Existing Methodologies
• Paper Documents• Electronic Format but not stored centrally• Document Management System with
Central storage and Access but1. Unclear sequence of Documents shown2. Unclear Document dependencies 3. People struggling to find and fetch the
nitty gritties
Document Management System
Paper Document Folders
Existing Knowledge Management Systems
The Problem Statement
The Problem Statement
Knowledge Acquisition
Knowledge Storage
Knowledge Comprehension
Knowledge Drill Down
Knowledge Exploration
KM WoesKM Woes
Our Solution - LogicBlox
The LogicBlox Solution
Auto creation of Process Group Diagrams
Pictorial presentation of Bottom level Process
with Task detailsDrill down or drill up the Process Groups
Hierarchical depiction of Process Groups from Top
Centralized Knowledge Base
LogicBlox
LogicBlox enabled Enterprise Architecture
Navigate
Click on the Top level Process group of the Business Architecture to see the process groups under it as a Diagram.
Drill Down
Click on the Operations Process Group which shows the groups under it
Drill Down further
Click on the CRM Process Group which shows various process groups under it
Drill Down the Process Group
Click on the Selling Process group which shows the PROCESSES under it
The Business Process Tree depicts all the Processes
applicable to the Organization and clicking on any node shows the Process or Process group as a
Flow diagram.
Click on the Sales Negotiation process which shows the ACTIVTIES it consists of, as a Flow chart.
Drill Down the Process
BGDH Generator™(Business Group Diagram and Hierarchy)
Business Process Group hierarchy
A Sample Business Process Group “OD Sourcing” hierarchy is shown here
Leaf levels representBusiness Process Flow
Non-Leaf levels representBusiness Process Groups
Auto created Process Group Structure
LogicBlox created Flow Diagrams of Business process groups as per the data in excel sheet.
LogicBlox Enabled Business Process Knowledge Base
Focus the OD Sourcing Process Group in Business Architecture and click on OD Sourcing
Quality Assurance Process Goup
Pre-Shipment Inspection Process Flow
Quality Assurance Process Group
Pre Shipment Inspection
Process Flow
Benefits using LogicBlox
The LogicBlox Value proposition
Properly linked process and sub-processes thus allowing to drill down and up thru’ the process flow hierarchy.
•Depiction of processes in flow chart form which enables easy visualization.•Permanent storage of knowledge at a single, centrally accessible point.
Faster Knowledge Transition of Business process flows.Easily multi tasking the Team
LogicBloxLogicBlox
LogicBlox has the following benefits.. Faster Knowledge Transition Easily multi tasking the Team No more Critical resource dependency Smoother Resource management Faster Business Process Re-engineering
LogicBlox Benefits
Competition
Sl Feature Analysis LogicBlox Share Point
1 Uploading Business Process documents by Team Members Yes Yes
2 Approval mechanism to validate the content Yes Yes
3 Storing and Sharing it centrally. Yes Yes
4Ability to know the Start and End processes with guided
Navigation Yes No
5 Ability to drill down or up from any level. Yes No
6 Ability to comprehend a Process with visual flow charts Yes No
7 Ability to link to Document repositories Yes No
6 Secured or Global access to Content Yes Yes
7 Search Ability to find a specific process flow Yes No
Competitive Analysis
ROI Calculations
1. Attrition
2. Team Shuffling
3. Multi-Tasking
4. Major Enhancements
5. BPR6. Quick Reference during Support
7. Stringent SLA Norms
1. Average 12%
2. Once in 2 years
3. 1 new module in a year
4. Once in a year
5. Once in 2-3 years
6. Once in a month
7. 1 hour response time
ROI Calculation
When How
Implementation Methodology
Implementation Cycle
AnalysisAnalysis Schedule and Schedule and Effort EstimationEffort Estimation
Development Development and and DeploymentDeployment
MaintenaMaintenancence
Software Requirements
Software Requirements
Oracle 10g Internet Application Server Oracle database A flowcharting tool to edit and create flows
e.g. MS-Visio, MS-Excel A reverse engineering tool to convert code to
flow automatically viz: ‘code visual to flow chart’, ‘visustin’ (optional)
ThanksFor Queries and Suggestions please revert back.
LogicBloxOrganizing Knowledge
ConfluentMinds Solutions Pvt LtdEmail :[email protected]
URL: www.confluentminds.com