1

Logicalis Cloud Briefing

2

Agenda

What type of Cloud do I need?

Cloud value elements

What does Cloud mean to you?

3

Cloud Concepts

What Type of Cloud do I Need?

4

Types of Clouds

IaaSInfrastructure-as-a-Service

PaaSPlatform-as-a-Service

SaaSSoftware-as-a-Service

Compute, Storage, Network, Security, Virtualisation

Application Development, Streaming, Web

Email, CRM, Collaboration, Desktop, ERP

Consume

Build

Host

End users

Developers

System Admins

5

Flavours of IaaSThere are two main flavours of IaaS Clouds:

Management

Server Cluster

Server Cluster

Server Cluster

Enterprise Networking (e.g., VLAN)

Enterprise Storage (e.g., SAN)

Software Defined Networks (e.g., Security Groups, EIP, ELB,...)

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Elastic Block Storage

Enterprise Class IaaS (ECI)

Commodity IaaS(Commodity Cloud)

...it’s very important which types of workloads you are planning to host and in which cloud

6

Commodity IaaS

Intended for “Cloud applications” (web-scale applications)

Designed for scale

VM failure acceptable

Limited high availability in zones/ POD’s

(No guarantee on zone reliability)

Applications required to be distributed across availability

zones for redundancy

Applications to be designed to handle node level failure

Software Defined Networks (e.g., Security Groups, EIP, ELB,...)

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Elastic Block Storage

Concepts & highlights

7

Enterprise Class IaaS

Intended for Enterprise class applications

Designed for performance

VM is protected

Highly availability network

Achieve significant reliability for applications running in single zone

Achieve redundancy by replicating to secondary zone

Existing workloads will run reliably

Concepts & highlights

Management

Server Cluster

Server Cluster

Server Cluster

Enterprise Networking (e.g., VLAN)

Enterprise Storage (e.g., SAN)

8

Cloud Workloads

Traditional Workloads Distributed (Cloud) Workloads

Reliable Hardware platform High performance Provides Disaster Recovery

capability

Expect failure. Build apps that can withstand infrastructure failure

Build application for multi-site redundancy across zones

Expect failure. Design app for it. Expect reliability. Protect entire cloud.

Possible to categorise workloads into two areas

Enterprise Class IaaS (ECI) Commodity Cloud

9

Cloud Value Elements

10

Elements of Cloud Computing Value

Computing, Network, Storage and Applications resources providing Cloud platform

Utility Pricing

Elastic Resource Capacity

3rd Party Owned

Economic ElementsPay-as-you-goPay-as-you-growNo CapEx

Architecture ElementsSimpleAbstract EnvironmentCritical Services

Strategic ElementsFocus on your core business

ManagementAutomation

Self Service Provisioning

Managed Operations

Virtualised Resources

11

Invested in a Vblock solution in 2010 and have consolidated a large

percentage of their server environment using VMware vSphere

Highly Virtualised with approx. 106 Virtual Machines

Organisation delivers $750M annual revenue

No Effective Disaster Recovery

Primary customer Data Centre inadequate due to unreliable power

Data Centre Infrastructure Refresh due September 2013

Overextended IT Operational team

Use Case – Virtual Private DCCustomer Background

Customer Challenges

12

Risk mitigation strategy for existing Data Centre

Risk mitigation strategy for business continuity

Leverage operating model of cloud and value-add services

Use Case – Virtual Private DCCustomer Requirements / Strategy

Logicalis Solutions

Migration of entire on-premise environment to Logicalis VPDC

Leverage VM Replication, Backup and Operational service

13

Consolidated a large percentage of their server environment using VMware vSphere

Highly Virtualised with approx. 150 Virtual Machines

Currently own and operate 2 x DC’s – Primary and DR

Use Case – DRaaS

Customer Background

Customer Challenges

No Effective DR

Existing DR compute platform doesn’t support the DR capacity requirements

DR Infrastructure scheduled for refresh Q1 2014

Data Protection Challenges

Overextended IT Operational team

14

Short Term

Risk mitigation strategy for business continuity

Data Centre infrastructure refresh avoidance (DR Site)

Provide a DR platform that scales inline with the production environment

Mid Term

Leverage Operating & Commercial model of cloud and value-add services Operational outsourcing of infrastructure management Transparent pricing allowing price per project or dept. chargeback

Address Data Protection challenges

Use Case – DRaaSCustomer Requirements / Strategy

Logicalis Solution

Leverage Logicalis Hybrid DRaaS

Meet short-term goals while reducing TCO for DR

Roadmap to migrate to Logicalis VPDC to accommodate mid-term requirements in future

15

What Does Cloud Mean to You?

1616

What is your Strategy?

17

VPDC – What Does it Mean to You?

Dynamic Shared Infrastructure

Network ServicesFW, VPN, IDS, VLANs, IP

Compute Services CPU, Memory

Storage ServicesPerformance Tiers

Virtualisation ServicesHypervisors

ServiceManagement

CapacityManagement

AvailabilityManagement

SecurityManagement

PerformanceManagement

Service Level

Management

EventMonitoring

AssetManagement

ConfigurationManagement

UsageMetering

Service Level

Management

Business Management

CustomerInformation

Incident &Problem Mgmt

Service Analytics

CustomerManagement

Chargeback

Billing

FinancialAnalytics

FinancialManagement

Application Workloads

Orchestration & Automation Layer

Cloud PortalPolicy Based

ControlsServicesCatalog

RequestManagement

SLADashboard

Service OrderManagement

CustomerRegistration

Authentication& Authorisation

ServiceProvisioning

AccountManagement

App

App

App

App

App

Complete Enterprise Data Centre

18

Will it allow IT to be run as a business? Evolve from reactive to proactive?

IT as a business partner?

Will it allow IT to deliver more innovation to

stakeholders? Reduce operational cost?

IT to deliver more business value?

Will it allow IT minimise fire fighting and reduce risk?

Will it allow IT do more, faster?

VPDC – What Does it Mean to You?

19

What we see! Allows organisations to implement an entire Enterprise Data Centre without the

large capital expense

Provides access to mature service and business management systems to assist

in service evaluation and financial analytics

Leverage complimentary services such as backup, replication and operational

management to allow the right level of protection to your workloads without the

complexities

Allows organisations to remove commodity aspects of operational management

Maintain control and privacy through SLAs and secure multi-tenant architectures

Reduce TCO

VPDC – What Does it Mean to You?

20

Cloud Concepts

Selection Criteria

21

Cloud Service Provider Selection

1. Do they provide the Cloud Service that meets you needs? Commodity v. Enterprise

2. Do they have in-house Professional Services to assist / perform Cloud migrations?

3. Flexible Offering? Connectivity Options?

4. Data Sovereignty

5. SLA’s? Do they align to your business?

6. Pricing? Can they financially justify?

7. Security. Does their offering assist you in meeting your industry regulation compliance? PCI-DSS, etc.

8. Help Desk Support? Service Desk Certification (ISO 20000, ITIL)

22

Criteria for Cloud Service Provider Selection

Security

Regulation Compliance Data Ownership &

Transferability Privacy Provider Transparency Auditability

Company and Facilities

Financial Stability Data Centre Locations 3rd Party Certifications

(eg. ISO, ITIL) Network Services Help Desk Support

Pricing

Pricing Metrics Comparisons Fixed vs Variable Rates In Use vs Inactive Software Licensing Costs

and Models

Compatibility

Help Desk Support Network Connectivity &

Bandwidth Software Supported Programming Language

Offerings

Transaction Performance

Application AvailabilityData AccessibilityProcessing SpeedsLoad BalancingScaling CapabilitiesSLA Offerings

Storage Performance

Storage AvailabilityStorage TypeScaling Capabilities

23

Migration Strategy

Q. What is the best way to connect to the cloud? MPLS, VPN, Point-2-Point?

Q. How do I migrate my server environment?

- Limit Risk- Limit migration outage

Q. Can I re-use my Licenses in the Cloud?

Q. How can I be sure that my environment will work in the Cloud?

24

Cloud Migration MethodologyAssess & Plan Design

& Build Pilot Commission

• Assess Networks and Security architecture

• Assess Applications, workloads and dependencies

• Determine Migration requirements, rollback plan and risks

• Develop high level network architecture, migration strategy and rollout plan

• Develop network and security design

• Determine VM server configuration design

• Network• Storage• Backup• Replication

• Document migration schedule

• Deploy and configure network and security design

• Define Pilot objective• Document Pilot test plan• Migrate pilot servers• Configure servers as per

configuration design• Perform user acceptance

testing (UAT)• Document pilot results

What is the best way to connect to the cloud and how do we migrate my server environment?

What’s the best design to meet my requirements and what is the migration schedule timeline?

How do we deliver on time, within budget, to our organisation?

Will the design and migration strategy meet my success criteria?

• Migrate servers as per migration schedule

• Configure servers as per configuration design

• Perform user acceptance testing (UAT)

• Optimise environment

25

Summary Different types and flavours of Cloud. Choose wisely

that best aligns to your workloads.

Seven (7) Elements of Cloud Value – What resonates

with you?

What does Cloud mean to you?

Complete (Turnkey) Enterprise Data Centre

Reduce Risk

Remove commodity aspects of operational management

Strategic value to business?