Lockitron Manual

13
The Abbreviated Guide to Getting the Most out of Your Lockitron Lockitron Manual

Transcript of Lockitron Manual

Page 1: Lockitron Manual

The Abbreviated Guide to Getting the Most out of Your Lockitron

Lockitron Manual

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Welcome to Lockitron!Thank you for your Lockitron purchase! Soon you will be able to grant and re-move access to your door with ease.

We have cobbled together a list of installation instructions and troubleshooting notes in the following pages. If you need any assistance at all, contact us anytime at [email protected] or (872) 222-8717 (the best time to call us is M-F, 10am-10pm Pacific).

Best, Cameron & Paul

1.5D Edition, July 2011

Written and printed with care in Palo Alto, CA.© 2011 Apigy Inc. All Rights Reserved.

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Installation InstructionsYour Lockitron can be installed in several steps, in most cases using nothing more than a Philips head screwdriver. Let’s get you started by setting up your Lockitron mini-server.

Plug Lockitron mini-server into internet and power

Included Parts

I.1. Plug ethernet cable into an available ethernet port or jack and into the back of the Lockitron mini-server. 2. Plug the USB remote cable into the Lockitron. Plug the mini-server into a power outlet.

If you are plugging the Lockitron server into a power strip, we recommend that you switch the power adapter out for included power cord.

- Wireless backplate- Mini-server with power adapter and power cord- USB remote control cable (10-30ft range to door)- Knob or handle, cylinder head, inner plate, door jam plate, screws- Keys matched to cylinder head

1.

2.

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Installation Instructions

Remove your current knob or handle and plates.

1. Insert the latch and hold it in place while 2. you feed the outside knob or handle’s bar through the latch and the wires through the mounting plate.

Feed the wires from the outside knob or handle through the hole in the inside mounting plate and screw into place. 3. Screw in latch plate screws.

Replace current knob or handleII.

1.

2.

3.

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Installation Instructions

1. Connect wires from cylinder head to inner knob or handle. Remove the battery cover to wireless backplate. Install 4 AA batteries and 2. screw to inside mounting plate.

Install strike plate on door jamb and ensure that it is flush with edge of door.

Close door and test range of mini-server by pressing the lock and unlock but-tons on the wireless remote. Replace battery cover.

Note that if the door knob or handle isn’t affixed securely to the door then it may rotate and cause jamming issues.

Attach wireless inner knob or handle

~30’

III.

1.

2.

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Installation Instructions

Once you have completed the physical set up of your Lockitron, you can head to https://lockitron.com/register to complete your set up. The page should automatically detect your serial number. Once you have agreed to the Terms and Conditions, just enter your information and hit “Register”.

If your serial number is not automatically detected, it is possible your mini-server could not connect to the internet. Please verify the LEDs next to the ethernet are illuminated and blinking and that the cable is fully inserted. The welcome screen on your Lockitron dashboard will guide you through setup on your smartphone.

The future is already here – it’s just not very evenly distributed. -William Gibson

Congratulations, you now own a piece of the future!

If your Lockitron is having some hiccups, take a look at the troubleshooting section that follows or send us an email at [email protected].

Register at Lockitron.com

Enjoy Lockitron!

IV.

V.

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If you would like to invite other users to your Lockitron, you can grant virtual keys via your dashboard at https://lockitron.com/dashboard (you must be logged in to visit your dashboard).

To get started, click on the “Manage Keys” link in the bottom right hand cor-ner of your listing. A list of currently issued keys will appear.

Here you can invite other users by entering their email address, desired start and expiration time of their key (leave blank for no expiration) and whether or not you want to give them administrative privileges to invite and delete other guest users.

You can delete users by clicking on the “Delete” link next their listing.

If you want to edit your own personal information such as name or email, click on the “Settings” link at the top of the page. You can also add premium services such as text-message access which allows any phone to use your Lockitron without an internet connection by going to the settings page.

Using the Dashboard

Granting virtual keys

Changing lock information

Changing personal information

To modify the name of your lock, simply click on the name, enter a desired new name and click “Submit”. To change the timezone of the lock, click on the “Edit” link next to its current timezone.

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Smartphone Setup

Out of the box, Lockitron supports any internet enabled phone with a browser. The best place for information on setting up your smartphone with Lockitron is the welcome dialog accessible under the green “Learn more” link on your dash-board.

For iPhones with iOS 3.1+ we offer the Lockitron app, available in the App Store for free. Simply search for “Lockitron”, install the app and log in with your Lockitron account.

If you have an older iPhone, we recommend you use the Lockitron mobile site, https://m.lockitron.com.

Lockitron is accessible for any internet enabled smartphone at https://m.lockitron.com. We recommend that you bookmark https://m.lockitron.com on your smartphone for faster access to your Lockitron keys.

Certain phones may consistently display a security warning when loading https://m.lockitron.com . See more information about this error at https://lockitron.com/security and learn how to verify the Lockitron.com SSL certificate.

1. Load https://m.lockitron.com and log into your account2. Touch the bookmark icon in the top right of your screen and confirm the bookmark3. Touch and hold the bookmark icon in the bookmarks list4. Select “Add shortcut to Home” - return to your home screen to find the bookmark

Adding Lockitron to your smartphone

iPhone

Android

Other Smartphones (i.e. Blackberry, Palm, Windows Mobile)

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Usage tips

We recommend that for the first weeks of using Lockitron that you note if the Lockitron only works intermittently or consistently. It is possible that ambient radio interference will inhibit your Lockitron despite it working on your initial installa-tion. If this is the case, move the USB remote closer to the door in order to insure more reliable transmission.

A quick and simple way to test the range of the Lockitron is by plugging the USB remote into a laptop computer with a charged battery. You may then manually trigger your Lockitron, testing a variety of ranges from the door to establish how close you must install your Lockitron base station.

If your Lockitron has a poor range due to interference and you don’t have an ethernet jack close to your door but do have a pre-existing WiFi network, we recommend that you purchase a WiFi-to-Ethernet bridge (for example, the Apple AirPort Express). Please ensure to rigorously secure your WiFi network if you choose this route.

If you have questions about using your Lockitron with a WiFi-to-Ethernet bridge, simply email [email protected] or call us at (872) 222-8717.

If the Lockitron mini-server is installed under a desk or in a high-traffic zone there exists a greater chance of accidental unplugging. If the Lockitron is either un-plugged from the wall or if its remote is unplugged, it will no longer function. We recommend that you install Lockitron in a place where it is more difficult to unplug accidentally, and in the case that it is visible to family members and guests, add a note to the device that it should remain plugged in at all times.

Test Lockitron range

Watch for unplugged cables

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Troubleshooting

Below we have listed some of the most common problems that you might experi-ence with Lockitron. For the most up-to-date information, visit the support page in your dashboard at https://lockitron.com/dashboard/support . Otherwise, if you need additional assistance, please email us at [email protected]

If your Lockitron isn’t consistently responding to your commands, the first step in diagnosing it is by using the “Lock” and “Unlock” buttons on the “Locks” tab. Click on one of the buttons to test the Lockitron - if the button flashes red after you click on it, then your Lockitron is offline.

The most likely cause for this is that the Lockitron has been unplugged from a power source or its internet source. Check to see that the Lockitron is plugged in by seeing if at least of the lights on the top of the server unit is on or flashing and that one or both of the lights next to the ethernet jack are flashing.

If the Lockitron is fully powered up and plugged into a working internet connec-tion, yet the button still flashes red after clicking the “Lock” or “Unlock” buttons, then your should try unplugging the server from power briefly, then plugging it back in. Wait at least one minute, then repeat the above steps. If after all of this Lockitron still isn’t working for you, we recommend that you contact us and we can check it out from our end!

My buttons flash green, but it still doesn’t work!

If your “Lock” and “Unlock” buttons in the control panel flash green, but your Lockitron still does not respond, then your Lockitron base station has been placed too far away from your door. In cases where your door is metal or the door lock is in an area of heavy interference - i.e. next to radio towers or ball parks - you might have to place the transmitter that is plugged into the server unit immediately across the door frame in order to ensure reliable transmission.

If you place too many unsuccessful lock or unlock commands in quick succes-sion, it is possible that your wireless knob/handle will become unpaired from your Lockitron server unit. If this is the case, then you will need to remove the battery cover on the wireless backplate and press the “S” button and then press the lock button on the plugged in USB remote (note that the Lockitron unit must be on for the pair to complete). On successful pairing you should hear a beep.

If you have placed the transmitter right next to the Lockitron knob/handle and it still doesn’t function then please contact us.

Problems with your Lockitron?

Lockitron isn’t locking or unlocking when sent a command

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Troubleshooting

There is a small switch located under the battery cover that enables the Lockitron re-lock functionality. If toggled to position “1”, your lock will automatically re-lock 10 seconds after unlocking.

The current Lockitron Touch web app is known to only be compatible with the iPhone 3GS and iPhone 4 running iOS 4+. Thus, we recommend that for maxi-mum compatibility you use the basic Lockitron Mobile app available at https://m.lockitron.com.

We also recommend that you check the Lockitron Twitter feed (http://twitter.com/lockitron) and Lockitron website often for updates as of the writing of this manual native applications for the iPhone and Android platforms are under development.

How do I get Lockitron to automatically re-lock?

Lockitron Touch isn’t working

The Lockitron should normally beep once when unlocking and twice when lock-ing.

If your Lockitron beeps many times (ten), then this indicates that the 4 AA bat-teries on the door have started to run low and should be replaced as soon as possible. Although the Lockitron may still continue to function for several cycles, you should address the issue quickly so as not to be locked out. High quality AA batteries should last for 10,000-18,000 lock and unlock cycles in warm climates.

If the interior of the wireless door knob or handle is exposed to colder than normal room temperatures (68-72 fahrenheit), then this will likely decrease the number of cycles.

Alternatively, if your Lockitron beeps several times after attempting to lock or unlock and is not functioning properly, then it is likely that it is jamming. Jamming can be caused by a poorly aligned door or installation, usually where the door knob or handle meets the opposing strike plate. In this case, tweak the position of your Lockitron door knob or handle and watch closely when sending a lock command to see where it might be jamming.

If you have installed Lockitron but maintained your current cylinder head, it is possible that it might need to be lubricated. We do not recommend WD-40 as this will only temporarily resolve the problem. Instead, look for lubricants such as Tri-Flow.

Lockitron is beeping more than usual...

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Troubleshooting

There are several features that as of the writing of this manual are considered to be in a “beta” testing phase, and thus might not function as fully expected. These include a free logging functionality that is available on the “Analytics” page and will list the three most recent logs from your door lock.

Another feature is our text message access that is available on the “Settings” page for a small monthly fee. This allows you to unlock or lock your door from any text message enabled phone as well as issue and revoke keys.

If there is something that you would like to see in Lockitron or simply want to drop us a line, please feel free to contact us at [email protected] or (872) 222-8717.Thanks for your support and your purchase of Lockitron!

Please note that Lockitron.com currently only fully supports Firefox 3+, Chrome 9+, Opera 11+ and Safari 5+. If you are using Internet Explorer, we recommend that you upgrade to the latest version (“IE 8”) or install one of the above brows-ers.

Send us an email at [email protected] at anytime for assistance. Alterna-tively, give us a call at (872) 222 8717 if you want to speak to someone in person for assistance.

We are also pleased to offer support via Facetime for users with the iPhone 4 or iPad 2 so that you can show us exactly where any issues are with your Lockitron! Just email us at [email protected] to set up a Facetime chat.

Beta Features

Still need help?

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2-3/8 (60mm

)

2-3/4 (70mm

)Backset

Drill 15/16” (24 m

m)

hole at center of dooredge (see guide belowfor centers)

Fit here at edge of door

4540

321-1/4”1-3/8”

1-9/16”1-3/4”

35

Tem

plat

e