Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or...

51
LISTENING FOR DEEP CHANGE Graig Meyer & Jamie Almanzán [email protected] [email protected] www.theequitycollaborative.com

Transcript of Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or...

Page 1: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!LISTENING FOR DEEP CHANGE

Graig Meyer & Jamie Almanzá[email protected]

jalmanzan@theequitycollaborative.comwww.theequitycollaborative.com

Page 2: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Textquestionsorcommentsatanypointduringthesession

Twitter@jalmanzanOR@EquityCollab

JamieAlmanzánCell#510-967-4705

GraigMeyerCell#919-824-4180

Page 3: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!“HowGreatLeadersInspireAction,”SimonSinek,TheGoldenCircle

WHAT

HOW

WHYOUTSIDE IN/CONVENTIONAL INSIDE OUT/REMARKABLE

STARTING WITH THE WHY

Page 4: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Equity Collaborative Transformation Frame

Equity and Oppression

Learning Theory /

Culturally Responsive Teaching

Coaching and Facilitation

Page 5: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

STARTING WITH THE WHY

Sharewithsomeonenearyou…

Whyareyouaneducator?

Page 6: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

RoundOne,Organizeinpairs…

Whatisonewaythatpubliceducationhadapositiveimpactonyourlife?

RoundTwo,Organizeingroups…

Whatkindofstudentyouwereinhighschool,howmightthatimpactthewayyousupportyouthnow?

RoundThree,Organizeinsmallgroupsof3-4…

Whatelementofyouridentityhasthemostimpactonyourteaching?

Diversity Rounds

Page 7: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Ernesto Siroli Ted Talk https://www.ted.com/talks/ernesto_sirolli_want_to_help_someone_shut_up_and_listen

Page 8: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Video Reflection

o SmallGroup:Whatpieceofthisvideomostresonatedwithyou?o SmallGroup:WhatlessonsdoyoubelievethisvideohastooffertoTeachforAmerica?o LargeGroup:Whatdoesthisvideosuggestaboutthepoweroflistening?

Want to Help Someone? Shut Up and Listen!

Page 9: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

The Practice of Listening

Page 10: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

About Listening…

Wespend45%ofawaketimelistening

80%ofawaketimeisspentcommunicating

Most People

Listen Actively

for 17 Seconds!

!

75%ofthewordsareignored,misunderstood,orforgotten

Page 11: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

What kind of listener are you?

Types of Listening Active Passive Informational Conversational Argumentative Inattentive Pretend

Page 12: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

“ConstructivistListening”Purposes:1.Itisvaluableforustobelistenedtoasweinquireintoemotionalandintellectualdemandsofchallenginginequity.

ThePracticeofListening

2.“ConstructivistListening”structurescanserveasapracticespaceforthedeeplisteningnecessarytosustainouralliancesacrossrace,class,gender,languageandotherformsofdifference.

Page 13: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

• Eachpersonisgivenequaltimetotalk

• Thetalkerdoesnotcriticizeorcomplainaboutothersduringher/histimetotalk

“Constructivist Listening” Guidelines

• Thelistenerdoesnotinterruptorbreakinwithapersonalstory

• Confidentialityismaintained

Page 14: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Dyad Prompt

Howdoyoufeelaboutyourownabilitytofullylistentoothers,especiallywhenhavingdifficultconversations?

Whatcanbechallengingforyou?

Page 15: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Dyad Prompt

Whatroledoeslisteningplayinyourwork?Whendoyoudoyourbestandworstlistening?

Withwhom?

Page 16: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

People who use listening to effect change…

• Listen impeccably (90% Listening and 10% Talking)

• Use silence (Wait the extra beat. Resist the urge to fill the silence.)

• Support the talker to solve her/his own problem (Need more clarity, literally say, “Say More”)

• Seek to understand (Reflect back what you heard. Try not to interpret.)

• Ask questions. Questions follow answers, Only ask questions to which you don’t already know the answer, Only offer advice once it’s asked for

People have the capacity to solve their own problems

Page 17: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

“Coaching/Listening”PracticeLet’sgetstarted!

Page 18: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

CoachingPractice

ThreeRoles

➢TopSpinner

➢Coach

➢TimeKeeper&Observer

Page 19: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

•OnlytheTopSpinnermaytouchthetop

•Observertakesnotesandkeepstime

•2RoundsofCoachingPractice•2CollectiveSpinswherethetimesarerecorded

Page 20: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

People who use listening to effect change…

• Listen impeccably (90% Listening and 10% Talking)

• Use silence (Wait the extra beat. Resist the urge to fill the silence.)

• Support the talker to solve her/his own problem (Need more clarity, literally say, “Say More”)

• Seek to understand (Reflect back what you heard. Try not to interpret.)

• Ask questions. Questions follow answers, Only ask questions to which you don’t already know the answer, Only offer advice once it’s asked for

People have the capacity to solve their own problems

Page 21: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

DiscussionPrompt

Whatdoyouthinkthishastodowithaddressingimplicitbiasesandcoachingforeducationalequity?

Page 22: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

The Power of StorytellingRoundOne:Dine(Formal)

Whatisonethingthatyouhavelearnedbylisteningtostudentsoutsideofclassthisyear?

RoundTwo:Drink(Informal)

Whatissomethingyoulearnedaboutyourselffrominteractingwithastudentoutsideofclassthisyear?

RoundThree:Worship(Sacred)

Whatissomethingthathappenedthisyearthatwillchangeyoupermanently?

Page 23: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Listening for Cultural Schema

Whatcomestomindforyouwhenyouhearthephraseculturallyresponsiveteachingorculturallyresponsiveeducator?

Whatdoeslisteninghavetodowithwhatyoudiscussed?

Page 24: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Culturally Responsive Teaching

CulturallyResponsiveTeachingistheabilitytorecognizedifferencesbasedonculture,(language,race,ethnicity,genderandotheraspectsofindividualidentity)andtorespondtothosedifferencesinaproductivewayinordertofosterstudentlearning.

Page 25: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

There’sagapbetweenourintentionforaqualityeducationforeverychild,

andtheactionswetakeandconditionsweprovide,

thatpreventstudentsfromsucceedingtotheirfullpotential.

What Gets in the Way

Page 26: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

What is Implicit or Unconscious Bias?

Implicitbiasisdefinedasthementalprocessthatcreatesunconsciousassociationsandattitudestowardthings,actions,peopleandgroupsofpeoplebasedonidentifiedcharacteristics.(Withpeople,wemayfocusoncharacteristicssuchasrace,ethnicity,gender,age,appearance,andsexualorientation,etc.)

Page 27: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Implicitbiasesgrowoutofournaturaltendencytocategorize,formcliquesandabsorbsocialmessagesandcues.Theseassociationsresideoutsideconsciousunderstanding.

SiriCarpenter,BuriedPrejudice:TheBigotinYourBrain

What is Implicit or Unconscious Bias?

Page 28: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

AoccdrnigtoarscheearchratNtotingahmUinervtsy,itdeosn’tmttaerinwhatoredrtheltteersinawordare,theolnyiprmoatnttihngisthatthefristandlsatltteerbeintherghitpclae.Thersetcanbeataotlmsesandyoucanstillraeditwouthitaporbelm.Thisisbcuseaethehuamnmniddeosnotraederveylteterbyistlef,butthewordasawlohe.

AccordingtoaresearcheratNottinghamUniversity,itdoesn’tmatterinwhatorderthelettersinawordare,theonlyimportantthingisthatthefirstandlastletterbeintherightplace.Therestcanbeatotalmessandyoucanstillreaditwithoutaproblem.Thisisbecausethehumanminddoesnotreadeveryletterbyitself,butthewordasawhole.

Processing What We See

Page 29: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

The IMPACT of Implicit Bias

Destin Sandlin

“Smarter Everyday”

The Backwards Bike

Discussion Prompt:

What did you see

and hear in the

video?

Page 30: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Backwards Bicycle Video https://youtu.be/MFzDaBzBlL0

Page 31: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Car Break-In Video https://youtu.be/MuyMuLGXxTs

Page 32: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

The IMPACT of Implicit Bias

Implicitbiascreatesunconsciousassociationsthatmaycontradictourintentions,beliefsandvalues.

(i.e.associating“female”with“weak,”“Arab”with“terrorist,”“Black”with“criminal”orLatinowith“illegal.”)

SiriCarpenter,BuriedPrejudice:TheBigotinYourBrain

Page 33: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

UnconsciousbiasestowardourstudentsandfamilieswillcauseustocreateandoffersupportandOPPORTUNITIESthatareinequitable,thuscreatingaprivilegedsystemforsomeandanoppressivesystemforothers.

Toachieveeducationalequityforthemostunderservedandmarginalizedstudents,thereisaneedtoclosethe

OpportunityGap

The IMPACT of Implicit Bias

Page 34: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Inwhatwayshasimplicitbiasimpactedyourlife?

Pair Share Prompt

Page 35: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

HowmightOURimplicitbiasesimpactthestudentsandfamiliesweserve?

Pair Share Prompt

Page 36: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

ListeningcaninterruptImplicitBiasby…• Creatingspaceforpeopletosharetheirexperiences

• Supportingchangethroughpracticewithpeople

• Buildingrelationshipsacrossdifferences

The Practice of Listening

Page 37: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Why should I listen to you?

Creatingspaceforpeopletosharetheirexperiencesandthinking

Thebrain“remembers”throughemotion

TheConsciousBrainSpeedBump

Page 38: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Thebrainmorereadilyaccessesinformationandactionsthatareemotionallycharged–bothpositiveandnegativeemotionsimpactmemory.

The Power of Emotions

Page 39: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Why should I listen to you?

Tosupportchangethroughpracticewithpeople

•Thebraincreatesneuralpathwaysbasedoninformationbeingtakeninandorganizesthoseintopatternsor“habits”tomakemeaning.Thisprocessiscalledimplicitbias.

•“Bad”habitsdon’treallychange.

•“Good”habitsorNEWneuralpathwaysmustbecreatedthroughreflectivepractice.

Page 40: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Why should I listen to you?

Tobuildrelationshipsacrossdifferences

Thebrainseekstoconnectwithothers

LivingwithaNewImplicitBiasandCreatingCommonCulturalSchema

Page 41: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

UCLAProfessorMa.hewLieberman,Social:WhyOurBrainsAreWiredtoConnect

"Beingsociallyconnectedisourbrain'slifelongpassion,it'sbeenbakedintoouropera8ngsystemfortensofmillionsofyears.Mammalsaremoresociallyconnectedthanrep8les,primatesmorethanothermammals,andhumansmorethanotherprimates.Whatthissuggestsisthatbecomingmoresociallyconnectedisessen8altooursurvival.Inasense,evolu8onhasmadebetsateachstepthatthebestwaytomakeusmoresuccessfulistomakeusmoresocial."

!

The Power of Relationships

Page 42: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Listening in the Classroom

Whataresomeofyourstrategiestopromotelisteningtheclassroom?

Whatareyoulisteningforwhenyouusethesestrategies?

Page 43: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

To > For Video https://youtu.be/h00Ux1qx2zw

Page 44: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Listening To > For

o Goal:Talkless,listenmoreo Prompt:Speaktoyourneighbor…I’lleavesdrop.o Strategy:Relax,listenoffstage,getpreparedtogobackonstage,becuriousandengagedratherthanlisteningforananswer.o Strategy:IdenBfynuggets,orderthediscussion,helpstudentsengageandconsidereachothersideaso Strategy:Gradeless.FindBmeforassignmentswithfeedbackbutnogrades.

Strategies for Listening To Students

Page 45: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

Students’ Six Strategies

Visibility

Proximity

Connecting to Students’ Lives

Engaging Students’ Cultures

Addressing Race

Connecting to Students’ Future

Page 46: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Students’ Six Master Strategy

Askaquestionthatcanbeansweredin1-2sentencesorphrases.

Collectedbeforestudentsleaveclass.

Canbeusedtobuildrelationships,assessescontentknowledge,orseekfeedback.

Alwaysreadsomebacktoyourstudentsthenextday.

Exit Slips

Page 47: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Students’ Six Master Strategy

o Day1:Tellmesomethinginthisclassthatmakesyoufeellikeyou’relearning.o Day2:WhatisyourfavoritelearningacBvitythatwedoeverydayoreveryweek?o Day3:Whatissomethingthatmakesithardtofeelsmartinourclass?o Day4:WhatissomethingthatIneedtodobeGer?o Day5:TellmesomethingthatyouthinkIneedtoknowaboutyouinorderforyoutodoyourbestinmyclass.Addyournameifyouwantto.

Exit Slips

Page 48: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Students’ Six Master Strategy

o Ra0ngScale:Howchallengingwasthisassignmentforyou?o Ra0ngScale:InclasswetalkedaboutXX.WasthatenoughpreparaAonforyoutofeelgoodaboutthisassignment?o OpenEnded:WhatwasthemostdifficultpartofcompleAngthisassignment?o OpenEnded:WhatisoneconnecAonyoucanmakebetweenthisassignmentandyourcurrentlifeoryourfuturegoals?

Work Task Process Reflections

Page 49: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Students’ Six Master Strategy

o CellPhoneCameras:Useyourcameratotakeapictureofthecleaningproductsinyourfamily’shome.o FamilyKnowledge:Doyouknowanyonewhobuildsthingsforaliving?Whatdotheybuild?

Pre-Work Connection to Students’ Lives

Page 50: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Students’ Six Master Strategy

o Goal:DrivestudentlearningandbehaviorthroughintrinsicmoBvatorso Engagement:Studentandparentinterviewo Step1:InterviewtolearnabouttheirorientaBontowardsschool.o Step2:AskforspecificexamplesofsayingsthatpromoteeducaBonalaGainment,andforphrasesusedforpraise.o Step3:Usethepraiseandotherlanguagecuesyoulearned.

Listening for Intrinsic Motivations

Page 51: Listening for Deep Change for Web - The Equity Collaborative · 2017-11-04 · What is Implicit or Unconscious Bias? Implicit bias is defined as the mental process that creates unconscious

!

Students’ Six Master Strategy

o h9p://bit.ly/sritools:Protocolstouseforstudentinquiryo Uses:Standardizedstructuresforuseacrossthecurriculumo Impact:Increasesstudentengagementandrigor,decreasesteachertalko Example:TheMicrolabProtocolfortextbaseddiscussionspromotesdeepstudentthinking,listeningtoothers,andwriBng.

School Reform Initiative Protocols