Lise harwin not whatyou'dexpect lh-6_5
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We're Not What You'd Expect: Modernizing Government for the New Millennium Lise Harwin, APR
Transcript of Lise harwin not whatyou'dexpect lh-6_5
We're Not What You'd Expect:
Modernizing Government for the New Millennium
Lise Harwin, APR
What We Do
Where We Work
Who We Are
Setting the Scene• New leadership• Historic anniversary• Changing workforce• Opportunities for engagement
Setting the Scene• New leadership• Historic anniversary• Changing workforce• Opportunities for engagement
So how did we improve engagement?1. Creating a highly personalized recognition
program2. Changing perceptions of Port careers through
employee stories3. Modernizing communication touchpoints with
employees
Social Media Recognition Platform
Picking the Name
Picking the Name
Engaging Employees
PROPS ResultsLaunch• Goal: 80% participation within 30 days• Actual: 88% participation in two weeks• 463 employees received the activation bonus
Today• 98% account activation• 86% active in last 30 days• Typical employee: Given 9 recognitions, received 14 recognitions
• Recognitions per day: 69• Recognitions per week: 479
Brainstorming Process
CONCEPT 1
CONCEPT 2
From Past to Present
From Past to Present
From Past to Present
From Past to Present
Rolling It Out
Distribution Day
Capturing the Collective Consciousness
Careers Site as Starting Point
Three Tips
1. Encourage leadership interest in new technology2. Use in-house talent3. Engage field employees to spread message to peers
Questions?
