LEARNING & DEVELOPMENT ADVISOR

Petroineos April 2014 - Present

Reporting directly to the Refinery HR/L & D Team Leader.

• Manage the delivery of the Competence Assurance and training strategy and support the delivery of specific training in line with team competency matrices.

• Develop and keep up to date competency matrices for all roles (116)• Develop suite of “approved” training for each discipline engineering group which is agreed with TA and

meets needs of CMS. • Collate Training needs from training plans/ succession plans/ PDP’s and work with line managers/

employees to get clear definition on training and development requirements (including Further education) Identify and implement appropriate learning tools and utilise external training providers as required , to deliver specific demand to meet individual/ team/ business needs.

• Advise on suitable courses and bring 3rd parties to site where appropriate. Utilise vendor assurance process via procurement with TA sign off

• Plan and Co-ordinate large and small scale training events. • Provide internal trainers/SME with L&D professional advice on design, development and delivery of all

training. • Evaluate internal and external training programmes to provide measurement of success/ embedding of

learning. Make recommendations for future use/ improvement based on findings.• Ensure the training provided is in line with current legal requirements, and meets all site standards.• Ensure training is delivered in a fit for purpose way for the audience and look for opportunities to

improve delivery e.g. by incorporating more e-learning• Produce Metrics on mandatory HSE training compliance, competency matrix compliance and status of

training demand.• Develop and implement Gold Standard accreditation for all technician Line managers• Network closely with Refinery managers. And O&P Recruitment/ L&D to ensure the Refining business is

adequately served by the site graduate and apprenticeship programmes. Facilitate delivery of good quality graduates and EOF (from business demand, through recruitment to early development)

Lisa Wilcox9 Pender Gardens

Rumford, Falkirk, FK2 0BJTelephone: 07895817194

Email: lisawilcox61@yahoo.co.uk

PERSONAL PROFILE

An ILM qualified L&D Advisor with over 15 years experience of working both in the private, Oil & Gas sector. Good understanding of industry Health Safety & Environment standards and practices. Experience in Competency Management Frameworks, and the implementation of competency standards to ensure compliance. Highly motivated and task focused with well developed interpersonal skills, competent in Microsoft packages

CAREER HISTORY

• Communication Skills• Organisational Skills• Internal Verification• Meeting Deadlines

• Staff Training• Team Working• Computer Literate• Time Management

• Problem Solving Skills• Manual Handling• Assessor Skills• Multi-Tasking

SIVQ/TRAINING CO-ORDINATOR

The Glenmorangie CompanyAugust 2012 – Feb 2014

Reporting to the HR/ Development Manager transferred into HR department and took on additional responsibilities.

• Responsible for collating all training information twice yearly, this is then presented to HR Director for reporting.

• Carry out TNA.• Support Department Managers in resolving training requirements.• Resources identified training requirements/courses and book them and maintain training records.• Plan and co-ordinate in-house training programs.• Carry out evaluations on training programs and external courses attended.• Supported HR Manager with working on training budget and keeping it up to date.• Take part in the recruitment process, interviewing, assessment centres.• Design, plan and implement Induction program for all new staff at all levels.

The Glenmorangie CompanyJanuary 2007 – August 2012 Training/SIVQ Co-ordinator

Reporting to Compliance Manager my main responsibilities include:• Manage and set up the company as an SQA approved centre.• Create policies, procedures and documentation for our SIVQ Programme.• Drive the implementation of our SIVQ Programme across all sites.• Manage and maintain computerised system to track SIVQ records by individual.• Responsible for the Internal Verification process for our SIVQ Programme.• Responsible for the management and provision of all records required for External Verification.• Liaise with Line Managers and Technical Trainers to ensure suitable timetable for assessment.• Identify, work with and support new assessors.• Agree with relevant manager suitability of all training in order to meet “The Standard”• Responsible for the organisation and administration of all assessments.• Liaise with all Glenmorangie/SMWS sites to introduce SIVQ’s and other technical training.• Liaise with Awarding Bodies on accreditation, external verification• To identify and secure funded training opportunities.

• Responsible for creating and delivering Manual Handling training across all sites.

• Act as work based coach for one of our external training providers to support our Management MA’s.

• Deliver training workshops and facilitate for our Continuous Improvement teams.

KEY COMPETENCIES AND SKILLS

Excellent Health

Clean Current Driving Licence

PROFESSIONAL DEVELOPMENT / EDUCATION

SVQ LEVEL 4 LEARNING & DEVELOPMENT WEST LOTHIAN COLLEGE 2013

ILM LEVEL 4 MANAGEMENT TRAINING MATTERS 2010

32/33 ASSESSORS UNITS FORTH VALLEY COLLEGE 1997

V1 VERIFIER AWARD FORTH VALLEY COLLEGE 2004

HNC TRAINING & DEVELOPMENT FORTH VALLEY COLLEGE 1998

CERTIFICATE IN TRAINING PRACTICES FORTH VALLEY COLLEGE 1996

BUSINESS IMPROVEMENT TECHNIQUES WEST LOTHIAN COLLEGE 2012

IOSH MANAGING SAFELY IOSH – INHOUSE 2011

MANUAL HANDLING & RISK ASSESSORS CERTIFICATE ROSPA 2010

VQ LEVEL 3 USING IT FALKIRK TECHNOLOGY CENTRE 2004

ECDL FORTH VALLEY COLLEGE 2004

CITY & GUILDS ADULT TRAINING AWARD (926) CAPITB 1985

CITY & GUILDS YOUTH TRAINING AWARD (924) CAPITB 1985

REFERENCES

ON REQUEST

PERSONAL DETAILS