LinkedIn Slideshow - How Patients Feel About Emerging … · LinkedIn Slideshow - How Patients Feel...

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How Patients Feel About Emerging Healthcare Technology

Transcript of LinkedIn Slideshow - How Patients Feel About Emerging … · LinkedIn Slideshow - How Patients Feel...

Page 1: LinkedIn Slideshow - How Patients Feel About Emerging … · LinkedIn Slideshow - How Patients Feel About Emerging Healthcare Technology_v2 Created Date: 3/9/2020 2:31:17 PM ...

How Patients Feel About Emerging Healthcare Technology

Page 2: LinkedIn Slideshow - How Patients Feel About Emerging … · LinkedIn Slideshow - How Patients Feel About Emerging Healthcare Technology_v2 Created Date: 3/9/2020 2:31:17 PM ...

Improving the patient experience is a huge

initiative in healthcare, but how do patients feel about

emerging technologies meant to do that?

See what patients had to say below.

Mia Orantia (US)
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Patients are 84% more likely to choose a provider offering telemedicine

over one who doesn’t

63%

21%Much more likely

Somewhat less likely

Much less likely

Somewhatmore likely

3%

13%

N = 293

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N = 293

Here’s another interesting trend for telemedicine: over 54% of Patients prefer telemedicine exams for cold-like symptoms

54%35%

11%Prefer telemedicineexam

Prefer in-person exam

No preference

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My insurance does cover telemedicine

My insurance does not cover telemedicine

I don’t know if my insurance covers telemedicine

N = 293

In 2017, we predicted that software vendors hoping to increase telehealth adoption rates in the U.S. would only be able to do so if they worked with insurance providers

to educate patients on their options. Clearly, that’s happening with 66% of patients being aware of health

insurance coverage for telemedicine.

66%

12%

35%

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Over half of patients polled trust AI to be used in healthcare applications

N = 990

I trust healthcare AI somewhat 56%

I am somewhat distrustful of healthcare AI

22%

I trust healthcare AI completely 11%

I do not trust healthcare AI at all 8%

I have no opinion 3%

Not at all beneficial

Not sure

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N = 990

If your medical practice isn’t using AI, it should be since 64% of patients believe

the adoption of AI in healthcare is beneficial to the patient experience

12%

21%

14%

53%

Extremely beneficial

Somewhat beneficial

Not at all beneficial

Not sure

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N = 548

If you’re one of the rare few practices still using paper charts, you’re not doing yourself

or your patients any favors since 87% of patients prefer a doctor who uses an EHR.

Strongly prefer EHR

Somewhat prefer EHR

Somewhat prefer pen and paper

Stronger prefer pen and paper

42%

45%

9%

4%

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Patients like tech;

of patients are comfortable with a provider using a tape

or digital recorder in the exam room to transcribe

notes after an exam

68%

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92% of patients are comfortable with a provider typing on a device during an exam

Very comfortable 57%

Somewhat comfortable 35%

Somewhat uncomfortable 6%

Not at all comfortable 2%

N = 990

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Verycomfortable

Somewhatcomfortable

Somewhat uncomfortable

Not at all comfortable

4%

11%

41%

44%

85% of patients are comfortable with a provider bringing an assistant in the

exam room to take notes during an exam

N = 990

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20%

35%

Very comfortable

Somewhat comfortable

Somewhat uncomfortable

Not at all comfortable

31%

14%

Only 55% of patients are comfortable with a provider leaving the exam room to document

notes, then returning to finish the exam

N = 990

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If you’re still taking notes with a pen in the exam room,

that’s a clear sign that you aren’t embracing technology within your practice, and it’s going to scare patients away.

Explore EHR solutions