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Meeting with ATG 2013

Practices Overview and Knowledge Sharing

CONFIDENTIAL

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Who We Are: Advanced Technology Group (atg) is a highly specialized management and technology consultancy focused on optimizing the lifecycle from customer experience to billing and revenue management (Q2C or CRM to BRM) for leading technology and new media providers.Size: 125 + Associates

Headquarters: Kansas CityUS Locations:

— Atlanta, GA— St. Louis, MO— Overland Park, KS (HQ)— Cincinnati, OH— Denver, CO— Missoula, MT

14th Year of Operation: Privately Held FirmClient Base: USA, Canada, Puerto Rico, UK

ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL

Company Information

3ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL

Mission Statement

We’re enabling the new digital economy by helping our clients accelerate innovations to market, build trustworthy revenue cycles, and deliver outstanding customer experiences. We accomplish this through a team of business and technical consultants that have unmatched expertise in customer care and billing.

atg – where innovation meets performance.


Capability Overview

Customer Relationship Management to Billing & Revenue Management

Lead Generation

Lead / Opportunity

Mgt.

Quote Creation

Quote Execution

Order Request

Order Decomp.

Order Mgt.

Billing

Provisioning

Manage ContractLifecycle

Billing & Revenue Management

Provisioning & Service Management

Order Management

Customer Relationship Management / Customer ExperienceEn

terprise

Platform

s

Cloud

Enterprise

Desktop

AT

G C

apab

ility D

omain

s & C

OE

’s Quality Assurance & Performance

Information Mgt. & Business Intelligence

Information Security& Compliance

Enterprise Rationalization & System Conversion

Software Solution Center (SSC)

Software-Product-Architecture.

Systems Design& Integration

(Q2C Solutions)

Process Improvement & Innovation Solutions

Strategy, Business, & Management Consulting

TM Forum Mapping: Operational Support & Readiness, Fulfillment, Assurance, and Billing & Revenue Management Process Areas

Mobile

Delivery Management & Assurance (BRM, PPM, PMO, Program/Project Mgt., Requirements Mgt.)


Specialties

Distributed Enterprise

Agile

Scale Computing

Java EE / Open

Source

Web Applications


Technology Sets

Core Platform Competencies• Java / J2EE Ecosystem• .NET Ecosystem• Web Applications• Web Services, Middleware

and APIs• Mobile platforms• “Big Data” – MapReduce,

NoSQL• Application Performance

Monitoring (APM) and Tuning

Frequently Used Tools• Jira• Common IDEs• Continuous Integration• Virtualization• Selenium• ITKO/Lisa• HP/Load Runner• Kettle• JMeter

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atg Agile

• We are not methodology wonks; our clients want results, not ideological purity

• We excel at leveraging the tools and best practices of many agile methodologies and applying them to the client and project(s) at hand

• Some of our favorites:– Iterative development and delivery– Test optimized development– Operations focused development– Team accountability (scrum)– Risk-driven project management– UI driven development– End user involvement throughout the process– Simplify simplify simplify

• And our very favorite:– Best people produce best results

Quality Assurance and Performance (QAP)Practice Overview



Solution Lines and Programs

qap

QAP Strategy & Delivery Management:– Scoping & Planning– Program Management– Measurement (KPIs & Success Metrics)

Manual Functional Testing (AG, WF, ITR):– Integration Testing– Systems Testing– End-to-End Testing– User Acceptance Testing

Automation:– Automated Regression– Automated Data Comparison– New Functionality

Load & Performance Testing:– Disparate (component)– Integrated

QA Flex Programs:– Dynamic QAP Services– Base QA Availability + Overflow– US Centric Delivery Model– Global Delivery Capability

(Rural, Near Shore, Off Shore)


Capability and Accomplishments

q a p

− Acceleration: Have reduced testing cycles by as much as 93% (Up to 1500% more testing volume per hour)!

− Quality: Helped our clients achieve up to 100% deflection rates for critical and medium severity defects in production.

− Throughput: Reduced overall SDLC cycle time by as much as 40%.


Tool Suite Expertise

∞ HP Quality Center: Test Management, Defect Management∞ HP Quick Test Pro: Test

Automation∞ HP Business Process

Testing

∞ ITKO Lisa: Service Layer (SOA) Automation Testing

∞ SeleniumHQ: Test Automation

∞ Jira: Test Management, Defect Management ∞ Apache J Meter: Load &

Performance

∞ Pentaho Kettle: Automated Data Comparison

∞ HP Load Runner: Load & Performance Testing∞ HP Site Scope Load &

Performance Monitoring

ATG’s QAP Practice leverages industry leading tools; however ATG does not maintain a formal partnership with any vendor. This promotes advocacy and flexibility, as most QA programs can take advantage of QA tool suites already procured, managed, and maintained by our clients.


Client Base

Select Clients Select Platform Experience

Select Partners

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