Lightwell eCommerce and Order Management at a Glance

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Improve customer loyalty by delivering seamless shopping, fulfillment and returns experiences across channels. Increase profitability by improving inventory ulizaon, reducing markdowns, and streamlining processes. Our experienced and knowledgeable team can help you design, implement, manage, and opmize your IBM omnichannel commerce soluon. Expert Services | Innovave Soluons Exceponal Results CLOUD & SAAS MANAGED SERVICES Assessments and Needs Analysis Soluon Design and Architecture Implementaons, Upgrades and Migraons Custom Development Services Maintenance and Monitoring Comprehensive, Ongoing Support Planning and Tesng Services Solutions • IBM Sterling Order Management • Lightwell OMS • IBM Digital Commerce on Cloud • IBM WebSphere Commerce • IBM Configure, Price, Quote (CPQ) • IBM Digital Commerce on Cloud Management Opons Self-Service | Outsourced | Hybrid Deployment Opons Cloud | On-Premise | Hybrid Globalizaon Analycs · Omnichannel Commerce Plaorm · Web and Mobile Storefronts · B2B and B2C eCommerce · Personalized and Engaging Customer Experiences · Precision Markeng and Merchandising · Discounts and Promoons · Social Commerce · Microsites and Subsites ECOMMERCE · Cross-Channel Order Orchestraon · Distributed Order Management · Global Inventory Visibility · Intelligent Sourcing · Delivery and Service Scheduling · Reverse Logiscs · Store Enablement · Call Center for Commerce ORDER MANAGEMENT ECOMMERCE AND ORDER MANAGEMENT

Transcript of Lightwell eCommerce and Order Management at a Glance

Page 1: Lightwell eCommerce and Order Management at a Glance

Improve customer loyalty by delivering seamless shopping, fulfillment and returns experiences across channels. Increase profitability by improving inventory utilization, reducing markdowns, and streamlining processes. Our experienced and knowledgeable team can help you design, implement, manage, and optimize your IBM omnichannel commerce solution.

Expert Services | Innovative Solutions Exceptional Results

CLOUD & SAAS

MANAGED SERVICESAssessments and Needs Analysis

Solution Design and Architecture

Implementations, Upgrades and Migrations

Custom Development Services

Maintenance and Monitoring

Comprehensive, Ongoing Support

Planning and Testing

Services

Solutions

• IBM Sterling Order Management• Lightwell OMS• IBM Digital Commerce on Cloud

• IBM WebSphere Commerce• IBM Configure, Price, Quote (CPQ)• IBM Digital Commerce on Cloud

Management OptionsSelf-Service | Outsourced | Hybrid

Deployment OptionsCloud | On-Premise | Hybrid

Glo

baliz

ation

Ana

lytic

s

· Omnichannel Commerce Platform

· Web and Mobile Storefronts

· B2B and B2C eCommerce

· Personalized and Engaging

Customer Experiences

· Precision Marketing and Merchandising

· Discounts and Promotions

· Social Commerce

· Microsites and Subsites

ECOMMERCE

· Cross-Channel Order Orchestration

· Distributed Order Management

· Global Inventory Visibility

· Intelligent Sourcing

· Delivery and Service Scheduling

· Reverse Logistics

· Store Enablement

· Call Center for Commerce

ORDER MANAGEMENT

ECOMMERCE AND ORDER MANAGEMENT

Page 2: Lightwell eCommerce and Order Management at a Glance

CONNECT WITH USwww.lightwellinc.com

[email protected]

@lightwellinc

(US) +1 (614) 310-2700

(EMEA) +44 (0) 845 226 0979

Lightwell Complementary

Solutions & Services

The Lightwell Difference

To provide our clients the greatest flexibility for their unique needs, we offer both IBM

Digital Commerce on Cloud and Lightwell-hosted deployment options.

FLEXIBLE DEPLOYMENT OPTIONS

We’re always working on ways to simplify and improve order management and eCommerce for our clients. We have a dedicated IBM development team that

focused on helping companies get the most from the solutions making their lives easier.

DEDICATED DEVELOPMENT TEAM

Lightwell OMS reduces IBM Sterling OMS implementation

time and cost by up to 50-70%, helping organizations achieve

their cross-channel/omnichannel goals faster.

LIGHTWELL OMSB2B, B2C AND B2B2C EXPERTISE

With extensive experience across retail, consumer goods,

manufacturing, distribution, and logistics industries, our team can help address the unique requirements of B2B, B2C, and B2B2C organizations.

HOLISTIC SOLUTIONS

Because we have in-house resources spanning IBM Watson Commerce,

Supply Chain and Integration solutions, we can deliver holistic services and solutions that provide exceptional value, flexibility and adaptability.

You’re in great hands with our experienced team. Many of our Commerce consulting, leadership and sales team

members have been part of the largest and most complex IBM Commerce solution implementations.

They know the solutions inside and out and can help you get the most from them.

COMMERCE SOLUTION EXPERTISE

You can rely on us as your partner for your end-to-end IBM Watson Commerce needs. Whether you need to improve your customer’s eCommerce

shopping experiences or optimize your order management, fulfillment and returns processes, our

team can help.

END-TO-END COMMERCE SOLUTIONS

Our Sterling OMS Test Framework automates and simplifies the full testing process for the IBM Sterling Order Management solution. It significantly reduces the time and cost involved in creating and updating testing scenarios, while reducing the risk of errors across order management and fulfillment processes.

STERLING OMS TEST FRAMEWORK

Lightwell OMS is a suite of pre-built capabilities and value-added services that cut implementation time and costs, reduce total cost of ownership, and improve the ROI of the IBM Sterling Order Management solution.

LIGHTWELL OMS

OMS SUPPORT SERVICESOur team can help you achieve the full benefits of the OMS solution while significantly reducing the burden on your staff. We offer multiple levels of support services to suit your requirements, ranging from hourly support and monitoring services, to a fully-hosted and managed solution with extended support and strategic planning services.