Lightwell eCommerce and Order Management at a Glance
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Transcript of Lightwell eCommerce and Order Management at a Glance
Improve customer loyalty by delivering seamless shopping, fulfillment and returns experiences across channels. Increase profitability by improving inventory utilization, reducing markdowns, and streamlining processes. Our experienced and knowledgeable team can help you design, implement, manage, and optimize your IBM omnichannel commerce solution.
Expert Services | Innovative Solutions Exceptional Results
CLOUD & SAAS
MANAGED SERVICESAssessments and Needs Analysis
Solution Design and Architecture
Implementations, Upgrades and Migrations
Custom Development Services
Maintenance and Monitoring
Comprehensive, Ongoing Support
Planning and Testing
Services
Solutions
• IBM Sterling Order Management• Lightwell OMS• IBM Digital Commerce on Cloud
• IBM WebSphere Commerce• IBM Configure, Price, Quote (CPQ)• IBM Digital Commerce on Cloud
Management OptionsSelf-Service | Outsourced | Hybrid
Deployment OptionsCloud | On-Premise | Hybrid
Glo
baliz
ation
Ana
lytic
s
· Omnichannel Commerce Platform
· Web and Mobile Storefronts
· B2B and B2C eCommerce
· Personalized and Engaging
Customer Experiences
· Precision Marketing and Merchandising
· Discounts and Promotions
· Social Commerce
· Microsites and Subsites
ECOMMERCE
· Cross-Channel Order Orchestration
· Distributed Order Management
· Global Inventory Visibility
· Intelligent Sourcing
· Delivery and Service Scheduling
· Reverse Logistics
· Store Enablement
· Call Center for Commerce
ORDER MANAGEMENT
ECOMMERCE AND ORDER MANAGEMENT
CONNECT WITH USwww.lightwellinc.com
@lightwellinc
(US) +1 (614) 310-2700
(EMEA) +44 (0) 845 226 0979
Lightwell Complementary
Solutions & Services
The Lightwell Difference
To provide our clients the greatest flexibility for their unique needs, we offer both IBM
Digital Commerce on Cloud and Lightwell-hosted deployment options.
FLEXIBLE DEPLOYMENT OPTIONS
We’re always working on ways to simplify and improve order management and eCommerce for our clients. We have a dedicated IBM development team that
focused on helping companies get the most from the solutions making their lives easier.
DEDICATED DEVELOPMENT TEAM
Lightwell OMS reduces IBM Sterling OMS implementation
time and cost by up to 50-70%, helping organizations achieve
their cross-channel/omnichannel goals faster.
LIGHTWELL OMSB2B, B2C AND B2B2C EXPERTISE
With extensive experience across retail, consumer goods,
manufacturing, distribution, and logistics industries, our team can help address the unique requirements of B2B, B2C, and B2B2C organizations.
HOLISTIC SOLUTIONS
Because we have in-house resources spanning IBM Watson Commerce,
Supply Chain and Integration solutions, we can deliver holistic services and solutions that provide exceptional value, flexibility and adaptability.
You’re in great hands with our experienced team. Many of our Commerce consulting, leadership and sales team
members have been part of the largest and most complex IBM Commerce solution implementations.
They know the solutions inside and out and can help you get the most from them.
COMMERCE SOLUTION EXPERTISE
You can rely on us as your partner for your end-to-end IBM Watson Commerce needs. Whether you need to improve your customer’s eCommerce
shopping experiences or optimize your order management, fulfillment and returns processes, our
team can help.
END-TO-END COMMERCE SOLUTIONS
Our Sterling OMS Test Framework automates and simplifies the full testing process for the IBM Sterling Order Management solution. It significantly reduces the time and cost involved in creating and updating testing scenarios, while reducing the risk of errors across order management and fulfillment processes.
STERLING OMS TEST FRAMEWORK
Lightwell OMS is a suite of pre-built capabilities and value-added services that cut implementation time and costs, reduce total cost of ownership, and improve the ROI of the IBM Sterling Order Management solution.
LIGHTWELL OMS
OMS SUPPORT SERVICESOur team can help you achieve the full benefits of the OMS solution while significantly reducing the burden on your staff. We offer multiple levels of support services to suit your requirements, ranging from hourly support and monitoring services, to a fully-hosted and managed solution with extended support and strategic planning services.