Library Statistics Report · Library Statistics Report Patron Statistics · 3 Patron...

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Library Statistics Report Fall Semester 2011 AugustDecember Kathy Ewing, Circulation Manager Prepared for: David Ellefsen, Library Director Great Basin College Library January 2012

Transcript of Library Statistics Report · Library Statistics Report Patron Statistics · 3 Patron...

Page 1: Library Statistics Report · Library Statistics Report Patron Statistics · 3 Patron Statistics—Patron Visits The library had a total of 12,205 patron visits for the Spring 2011

Library Statistics Report

Fall Semester 2011

August—December

Kathy Ewing, Circulation Manager

Prepared for: David Ellefsen,

Library Director

Great Basin College Library

January 2012

Page 2: Library Statistics Report · Library Statistics Report Patron Statistics · 3 Patron Statistics—Patron Visits The library had a total of 12,205 patron visits for the Spring 2011
Page 3: Library Statistics Report · Library Statistics Report Patron Statistics · 3 Patron Statistics—Patron Visits The library had a total of 12,205 patron visits for the Spring 2011

Table of Contents

Introduction 2

Library as a Physical & Virtual Place

Patron Contact

Number of Visits 3

Breakdown of Visits 4-5

Number of Phone Calls 6

Number of Electronic Contacts (email, chat, messaging) 6

Circulation

Checkouts 7

InterLibrary Loans 7

Number of Patrons 8

Overdue 8

Collection

Books 9

eBooks & Databases 9

Library as a Learning Resource 10

Classroom Presentations/Focused Reference Interviews

Library as an Electronic Resource

Internet 11

Databases 12-13

eBooks 14

Conclusion 15

Library Statistics Report Table of Contents · 1

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Library Statistics Report Introduction · 2

Introduction

The primary objective of this report is to give an overview of the activity in the library during the Fall 2011

semester. This information provides statistics to aid in Administrative/Executive decisions.

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Library Statistics Report Patron Statistics · 3

Patron Statistics—Patron Visits

The library had a total of 12,205 patron visits for the Spring 2011 semester. There were 13,366 patron visits

during the Spring 2011 Semester.

0 500 1000 1500 2000 2500 3000 3500

MonTues

Wed Thur

FriSat

Mon Tues Wed Thur Fri Sat

Average Patrons 143 166 192 142 75 0

Total Patrons 2428 2821 3256 2418 1282 0

Patrons Per Day Fall2011

S 07 F 07 S 08 F 08 S 09 F 09 S 10 F 10 S 11 F 11

Series1 6116 7496 7044 10541 10647 16038 15277 15224 13366 12205

0

2000

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8000

10000

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14000

16000

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Number of Patron Visits

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Library Statistics Report Patron Statistics · 4

Due to a decrease in staff, operating hours at the library changed in the Fall 2011 Semeste; from 7am—7pm to

8am-6pm.

Of the 12,205 visits to the library during the Fall 2011 Semester, Wednesdays were the busiest day with an

average of 192 patrons/day. Fridays were the least busy, averaging 75 patrons/day.

Additional breakdowns show that the busiest part of the day to visit the library was between the hour of 12:00

pm - 12:59 pm, with 15.31% of patrons visiting at this time of day.

The hour of 8:00 pm - 8:59 am was the time of day with the least amount of patrons visiting the library, with

5.34% of visitors visiting at this time of day.

The following is a breakdown of all other time periods, with the percentage of patrons visiting during that

particular time:

Patron Statistics—Time of Visits

Total Patrons Per Hour

7:00 AM 0 0.00%

8:00 AM 652 5.34%

9:00 AM 1194 9.78%

10:00 AM 1265 10.36%

11:00 AM 1044 8.55%

12:00 PM 1869 15.31%

1:00 PM 1372 11.24%

2:00 PM 1372 11.24%

3:00 PM 1278 10.47%

4:00 PM 992 8.13%

5:00 PM 710 5.82%

6:00 PM 0 0.00%

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Patron Statistics—Purpose of Visits

Library Statistics Report Patron Statistics · 5

Overall trends show that the majority of the patrons visiting the library are studying or using the computers.

Questions10%

Reference ?1%

Study39%

Computer43%

Testing2%

Reading Room3%

Copy1%

Media1%

Exhibit0%

Purpose of Visit

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Patron Statistics—Phone & Electronic Contact

Library Statistics Report Patron Statistics · 6

We have started tracking e-mail contact. Currently, the statistics show approximately 48% of contacts are

made through e-mail. A majority of these contacts are applications for library cards.

E-mail forms from our website that are included are: Ask a Librarian, Online Applications for Library Cards,

InterLibrary Loan Requests, Report a Website Problem, Make a Suggestion and Schedule a Focused Reference

Interview.

Phone 52%

email48%

Email/computer contact

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Library Statistics Report Circulation Statistics · 7

Check - Out Statistics

A total of 1,901 items were checked out during the Fall 2011 Semester, a decrease of 1.6% from the Spring

2011 Semester. Historically, the Spring semester has more checkouts due to the increased number of students

in Eng 102. Our most popular checkouts come from our general collection and our popular DVDs.

Circulation Statistics—Book Checkout/ILL

Location Checkouts Percentage

American Indian 32 1.68%

Basque 1 0.05%

Government Docs 8 0.42%

McNaughton 195 10.26%

General 650 34.19%

Media 136 7.15%

Education 0.00%

Grant 1 0.05%

Juvenile 87 4.58%

PACE 0.00%

Popular Collection 98 5.16%

Popular film 623 32.77%

Nevada 28 1.47%

Reference 3 0.16%

Class Reserves 39 2.05%

Totals 1901

S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011

Totals 1668 1535 1577 1587 1831 1591 1932 1901

0

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1000

1500

2000

2500

Total Checkouts - Trends

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Circulation Statistics

Library Statistics Report Circulation Statistics · 8

On January 9, 2012, our patron database showed 4,247 patrons a 13% increase from the Spring 2011 Semes-

ter. We had 184 Interlibrary Loans in the Fall Semester,.

Overdue

An effort has been made to collect fines and overdue materials. More overdue notices/reminders have been

done and students records have been blocked. Records are kept on patron contacts and attempted contacts.

As of January 9, 2012, outstanding fines and fees totaled $11,898.75 This number is down from the end of

the Spring Semester 2007 ($12,435.20)

InterLibrary Loans (ILL)

S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011

Series1 3581 4181 3581 4811 4871 4253 3759 4247

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Patrons with Library Cards - Trends

F 2009 S 2010 F 2010 S 2011 F 2011

Series1 166 267 177 201 184

0

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InterLibrary Loan trends

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Circulation Statistics—Collection Size

Library Statistics Report Circulation Statistics · 9

We have access to 64 databases. Four databases have been dropped due to budget cuts.

We have access to 33,744 eBooks; an increase of 7.8% from the Spring 2011 Semester. The majority of this

increase is due to e-book subscriptions (Credo & ebrary) adding to their collection. We added approximately

50 books to our eBook collection since the Spring 2011 Semester.

0

10

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70

80

F 2007 S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011

Number of Databases

S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011

Books 170667 170633 170615 170556 170547 172668 171990 172663

eBooks 4615 4615 4615 5307 5342 11873 31309 33744

0

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Number of Books & eBooks

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Learning Resource Center Statistics

Library Statistics Report LRC Statistics ·10

Due to budget cuts and staff shortages, we are attempting to reach more students in the classroom setting with

reference instruction. Individual Focused Reference Interviews (FRI) are still a service we provide. There

were a total of 27 FRIs done in the Fall 2011 Semester. Eighteen classroom presentation and two webinars

reached 471 students during the Fall 2011 Semester.

The FRIs and classroom presentations have made personal contact with a total of 498 students. This is up

from 336 students or 48% reached in the Spring 2011 Semester

Traditionally, more contact is made in the Spring Semester due to the higher enrollment in English 102.

Focused Reference Interviews (FRIs)

& Classroom Presentations:

F 2009 S 2010 F 2010 S 2011 F 2011

Total # of FRIS 207 209 71 255 27

Classroom Visits 92 266 82 81 471

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Focused Reference Interviews and Classroom Presentations

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Electronic Resources Statistics

Library Statistics Report Electronic Resources Statistics · 11

GBC Library Website Statistics:

There were 13,104 page visits, 35,444 page views and 10,611 absolute unique visitors during the Fall 2011

Semester. This shows and decrease of 31% of the number of pages viewed Spring 2011 Semester.

Information was obtained using Google Analytics.

Since the Fall 2010 Semester, the Library has increased its presence on the web by implementing Facebook

and Twitter. On June 6, 2011, Facebook had 26 friends, up four from June 2011. Emerging technologies and

tools are being investigated in order to provide students with services and information on the services available

at the Library.

Fall 2010 Spr 2011 Fall 2011

Number of Visits 19584 20286 13104

Pageviews 38460 51059 35444

Absolue Unique Visitors

11009 13731 10611

0

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20000

30000

40000

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60000

Longterm Internet Statitstics

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Library Statistics Report Electronic Resources Statistics · 12

Electronic Resources Statistics Database Statistics:

Access Science 514 (down 33%)

Britannica Online 1618 (down 43%)

EBSCO (21 databases) 8,909 (down 8%) Academic Search Premier

Business Source Elite

CINAHL Plus

ERIC

Funk & Wagnalls New World Ency.

General Science Collection

GreenFILE

Health Source - Consumer Edition

Health Source Nursing /Academic Edition

Library, Info Science & Technology Abstracts

MAS Ultra—School Edition

MasterFILE Premier

Middle Search Plus

Newspaper Source

Nursing Reference Center

Primary Search

Professional Development

Regional Business News

Teacher Reference Center

Topic Search

Misc

Facts on File 2,719 (down 74%)

American History Online

American Indian History & Culture

Health Reference Center

Issues & Controversies in Am. History

Issues & Controversies on File

Today’s Science

World News Digest

Gale 388 (down 22%)

Health and Wellness Resource Center

Health Reference Center Academic

JSTOR 725 (down 54%)

NewsBank 138 (down 48%)

ProQuest (27 databases) 2,062 (down 42%) ABI/INFORM Dateline

ABI/INFORM Global

ABI/INFORM Trade & Industry

Accounting & Tax

Banking Information Source

Canadian Newstand

Career and Technical Education

CBCA Complete

Entreprenuership

Hoover’s Company Records

Nursing & Allied Health Source

Pharmaceutical News

PQ Asian Business and Reference

PQ Central

PQ Computing

PQ Education Journal

PQ European Business

PQ Family Health

PQ Health and Medical Complete

PQ Military

PQ Newspapers

PQ Psychology Journal

PQ Religion

PQ Science Journals

PQ Social Sciences Journals

PQ Telecommunications

Research Library

Snapshot Series

SIRS 1,552 (down 25%)

We have a total 64 databases that we subscribe to. .

Database use dropped in the Fall 2011 semester from the Spring 2011 Semester. One explanation is the

smaller number of students enrolled in English 102 during the fall. Usage should rise in the Spring 2012

Semester. The importance of having the databases are two-fold. First, it allows all Great Basin College

students access to up-to-date articles and journals written by scholars from around the world. Secondly, having

a good database system allows distance students and students from our other campuses, the ability to also

access this valuable information from our other campuses.

The databases we subscribe to are: (The number in bold is the number of retrievals)

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Library Statistics Report Electronic Resources Statistics · 13

Electronic Resources Statistics

Database Statistics:

Database usage dropped from the Spring 2011 Semester. These numbers are expected to rise again during the

Spring 2012 Semester.

S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011

Total Searches 35350 31813 81452 79580 97291 71696 126650 82647

Total Retrievals 17944 10969 22777 26485 28007 28315 36793 20750

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Database Trends

Total Searches Total Retrievals

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Library Statistics Report eBook Statistics · 14

Electronic Resources Statistics

eBooks Statistics:

Patrons have access to a total of 33,744 eBooks. Usage during the Fall 2011 Semester dropped. Again, these

numbers should increase during the Spring 2012 Semester.

The eBook Vendors we subscribe to or own are: (The number in bold is the number of retrievals during the

Fall 2011 Semester.)

Credo 495(down 80%)

ebrary 4,430 (down 58%)

Gale eBooks 1,231 (down 16%)

ASCD Education Collection

Gale Virtual Library

EBSCO (NetLibrary) 100 (down 75%)

Oxford University Press 36 (down 76%)

S08 F08 S09 F09 S10 F10 S 11 F 11

Searches 1171 520 1060 1085 1644 3201 5310 4886

Retrievals 1179 503 786 919 4364 7513 15170 6292

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Searches Retrievals

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Library Statistics Report Conclusion · 15

Conclusion

Numbers are down for the Fall 2011 Semester. Historically, the Spring Semester is busier, and numbers are

expected to rise again in the coming semester.

Over the summer, 295 Accuplacer tests were administered at the library.

The number of student contacts made through Focused Reference Interviews, classroom presentations and we-

binars is up 48% from the Spring 2011 Semester. This is a huge increases since the Spring Semester has tradi-

tionally had more contact with students than the Fall Semester.

The number of patrons visiting the library is down 8%, but this would be expected when nine hours per week

have been cut from the hours of operation.