Services Overview• Our Libraries are user-centered

spaces where citizens can meet and access a wide variety of print, audiovisual, and digital materials.

• The Library is a primary support for the education of the community in pursuit of school readiness, lifelong learning, and for personal and career growth.

• The Library is a “showroom” for new technologies and a laboratory for the community’s creativity.

Library Services

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More Than Just Books…

Our Value to Hillsborough County in 2019• There is a $10.81 economic impact in the community for every $1 spent on

Library Services.• Estimated 2-5% increase in incremental ad valorem tax annually for properties

within 1/3 mile from a library and an annual $5.43 increase to retail for every library visit for businesses in proximity to a public library.

• Citizens visited libraries 7.7 million times - in-person & online - borrowing 11.8 million print, audiovisual, and digital items.

• 74% of Hillsborough households have at least 1 active library card.• 404,830 people attended 14,278 educational & cultural programs.

• Provided 4400 hours of English as a Second Language tutoring to 213 adults.• Provided 2100 technology and career education programs.• Provided 700,000 computer sessions and 3.8 million Wi-Fi sessions.

• “Social Zone” after-school programs offer a safe, bully-free place for young adults to gather & learn (46,714 in 2019; a 102% increase over 2018).

• Library facilities are centers for civic engagement – 407,665 people attended a community meeting at a library.

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Direct Value to Citizens

Success Stories

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Strong Libraries = Strong Communities

I would come to the library to study and do assignments for DCF Child Care. On some days, I would be tired and a little stressed, and the ladies at the Ruskin Branch Library would always speak so kindly to me, and if I asked for help about printing or the password which I may have forgotten, they were not bothered. I've grown to love and appreciate them all: Isabel, Sharon, Margaret, Sylvia, and Cheryl! I earned my child care license and I am in the process of fulfilling my dream of working with children, especially at-risk children who need love and guidance. I thank the library staff for teaching me patience.

Key Sustainability & Performance Metrics

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51% of all items borrowed are digital.

20% of all classes are online learning.

Library Spending per Capita

$29.48 – Hillsborough$26.94 – Florida (avg.)$38.91 – US (avg.)

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