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PERSON SPECIFICATION

Post Title: Library Assistant HMPGrade 1/2

Service Area: Community ServicesNorthamptonshire Libraries and n!ormation Service

ATTRIBUTES ESSENTIAL CRITERIA DESIRABLE CRITERIA

"ducation and #uali!icationsLiteracy and numeracyat GCS" level $Grade C%or e&uivalent

An understandin' o!/previouse(perience o!)eyboards/computers

"uropean Computer *rivin'Licence

"(perience and +no,led'e-as some e(perience o!dealin' e!!ectively ,ith thepublic in a serviceenvironment

*emonstrate interest incommitment to ,or)in' ,ithinthe prison

-as ,or)ed in public service

Previous library e(perience

Previous e(perience o!supervisin' sta!!

Ability and S)ills

Good communication s)ills

verbal and ,ritten

*emonstrate'ood/pro!essional telephonemanner

Ability to deal ,ith varyin'levels o! readin' s)ill

.irm approachable andempathetic

Able to ,or) e!!ectively ,ithina team

Able to ,or) to and achievedeadlines

Able to ,or) evenin's ande(tra hours as re&uired

*emonstrate ability tomaintain a pro!essionalapproach ,or)in' underpressure and in a demandin'

environment

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0otivation/ Commitment totas)s

Able to demonstrate 'oodtime)eepin' and reliability

Ability to ,or) on o,n initiativebut receptive to direction

*emonstrate interest in,or)in' ,ithin the prison

library

"&ual pportunities*emonstrate understandin' o!needs o! service users anddemonstrate commitment toe&ual opportunities ,ith re'ardto service provision

(08/03)