LGV COURSE INFORMATION AND PRICE LISTapextrainingcentres.mobi/pdf/LGV-Info-Pack-JAN11.pdfLGV COURSE...
Transcript of LGV COURSE INFORMATION AND PRICE LISTapextrainingcentres.mobi/pdf/LGV-Info-Pack-JAN11.pdfLGV COURSE...
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LGV COURSE INFORMATION
AND PRICE LIST
Oxney Road Industrial Estate.
Oxnet Road
Peterborough
PE1 5YW
Tel: 01733 567478
Email: [email protected]
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Dear Sir/Madam
THANK YOU FOR CONTACTING APEX TRAINING SERVICES.
Please find enclosed information you requested on your chosen course(s).
INFORMATION ABOUT OUR TRAINING COMPANY
APEX TRAINING SERVICES have been involved in the transport training
industry since 1983. We have experienced instructors who all come from
professional driving or logistic backgrounds.
With this knowledge and their ability, they will not only make your course
informative but enjoyable; our instructors are able to ensure you are well equipped
for a first time pass and their high candidate success rate clearly reflects the quality
of tuition you will receive.
It is this success that has now placed us in a position of being one of the largest
independent Industrial and Transport training providers in and around the
Cambridgeshire, Lincolnshire, Bedfordshire, Northamptonshire and
surrounding areas.
We are able to cater for a wide range of requirements within the industrial and
transport industries from basic CBT Motorcycle training to LGV & FLT Operator
/instructor courses and much more.
Most of our training courses are conducted at our purpose built and fully integrated
training centre in Peterborough catering for your training needs all under one roof.
However, depending on your courses requirements we could come to you.
Please take time to read through the information enclosed it could save you time
and money, Should you require any further advice or information please do not
hesitate to contact our experienced administration staff on the above telephone
number.
Yours sincerely,
Malcolm Brunyee
Mr M Brunyee
Senior Training Manager
Oxney Road
Industrial Estate
Peterborough
PE1 5YW
Tel: 01733 567478
Fax: 01733 560708
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Foreword
Each year thousands of people are killed or seriously injured on our roads, in our factories and
on construction sites. It is proven that many of these could have been avoided through adequate
training and personal development.
When learning to drive or operate machinery you will be required to use your Knowledge,
Skills and powers of concentration from the outset and within this modern and ever changing
environment, one moment’s lack of concentration could have devastating consequences.
Whilst we pride ourselves in the standards to which our company deliver our vocational training
courses, we cannot emphasise enough, for the amount of effort you will need on your training
course, in order to achieve the desired result.
When considering your training needs, you should ask yourself could I pass my driving test
again or when was the last time I studied the Highway Code or other reference material.
Preparation before you start your course will obviously improve your chances. (See
preparation later).
With the ever-increasing demand of today’s road users, the governments of the day are
constantly striving to improve road safety. For this reason alone the standards required by the
DSA are constantly rising.
Please Note: The Drivers CPC does not replace the Management CPC. In order to drive a lorry
or bus, even for a short period you will need to hold a Drivers CPC.
Should you have any concerns relating to these regulations we will be happy to answer any
questions you may have.
From 10th
September 2009 New
LGV Drivers will be required to
obtain their Drivers CPC in
order to use their licence for
Hire and Reward.
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C1 (7.5 ton) - C (LGV Class 2/3) - C+E (LGV Class 1)
Applying for first provisional Licence
To gain your provisional entitlement you will need to take a medical with a G.P who will
complete the medical form (D4). This D4 form needs to be sent to D.V.L.A with form D2 along
with your licence. Presently there is no charge for this. Your licence should then be returned
to you within 2 – 3 weeks.
Next Step
Once you have your provisional entitlement you will need to take your theory, hazard
perception and case study (Driver CPC) tests. Theory training is available from Apex and once
passed. You will then need to decide upon the practical training you will need.
LGV training is very demanding and will need all your Skills and powers of concentration from the start. By giving yourself an adequate training period, you should be able to achieve a
first time pass. You may wish to take a 1-hour no obligation driving assessment to help you
decide on the length of your course.
Theory and Driver CPC fees
Theory Test 1a &1b £ 50.00 (Vat exempt)
Module 2 test fee £ 30.00 (Vat exempt)
Module 4 test fee £ 55.00 (Vat exempt)
Theory Training £ 75.00 +Vat
Module 4 training £ 90.00 +Vat
Practical Training fees
Assessment Fee (1 Hour) £ 25.00 +Vat
Practical Test Fee £ 115.00 (Vat exempt)
Practical Training (Per Session) £ 160.00 +Vat
All prices below are fully inclusive & include: Practical Training Course & Test Fee– Theory
Training & Test Fee and V.A.T. Does not include the Diver CPC acquisition
5 Session Course £ 1215.00
7 Session Course £ 1599.00
Please Note: A deposit is required on the day of booking.
2% fee will be charged for Credit Card payments
WE REQUIRE 12 CLEAR WORKING DAYS NOTICE FOR ANY COURSE CANCELLATIONS AS FULL
COURSE FEES WILL BE PAYABLE. (Please see Terms and Conditions). Prices list from 4
th January 2011
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SUREPASS Combination course
The combination Sure Pass Scheme is a product which is designed to enable a trainee to gain
both their LGV Category C (Rigid) licence and LGV Category C+E (Artic) licence without the
need to worry about excessive additional pressures should they fail any element of the course.
We guarantee should you fail *(see conditions) the only additional costs that you would be liable
for, after the initial course fees are paid, is the Driving Standards Agency Test Fee (£115.00).
We will supply the vehicle, the instructor and the tuition on your test day + 1 session before the
test day, for each vehicle category.
All you need to do is to take a medical with a GP and apply to the DVLA for provisional
category C entitlement to be added to your current licence. We take care of everything else for
you.
The Combination Sure Pass Course, Initial training Includes:
� Theory & Hazard Perception Training
� Theory Test
� Theory book
� 7 sessions on LGV Category C Training
� 1 Category C Practical Driving Test
� VAT
* Once you have passed the category C test & have your licence returned from the
DVLA you will receive:
� 7 sessions on LGV Category C+E Training
� Extra reverse practice (if required & vehicle availability).
� 1 Category C+E Practical Driving Test
� VAT
THE FULLY INCLUSIVE COST OF ALL THE ABOVE
£ 3500.00
WE GUARANTEE THAT WE WILL CONTINUE TO GIVE YOU THE USE OF THE VEHICLE AND PRE
TEST TRAINING FREE OF CHARGE, SHOULD YOU FAIL
Terms and conditions
Should you be unfortunate and fail your LGV test more than 3 times on either category, an assessment will be
carried out by a senior instructor on your trainability to reach the required standard.
Please Note: Full course fees are payable at the time of booking. By confirming a booking you agree to the Standard Terms and Conditions.
(A 2% charge will be made for payments by Credit Cards)
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Our Pledge to You
Our service is the best
Our Prices are competitive
Help and support at all stages
All Tests booked for you
No hidden charges
Professional and Personal Trainers
BUT
Find another recognised provider claiming to offer better value!
Just get a like for like written quote
And we will match it and still offer you our quality service.
ALSO
The Good News
Passing your test before 10th September 2009 will give you
The new Driver CPC by Acquired Rights.
The Bad News
You will be required to renew your Driver CPC
Every 5 years by attending 35 hours of
“Periodic Training”
The Good News
Apex Training Services is offering you
FREE.*your first 7 hours of “Periodic Training”
When passing first time on a seven day course.
*all you pay is the current registration of £8.75
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Millfield Medical Centre
LGV & PCV Medicals
Have you taken your LGV & PCV medical?
If not then continue reading this section.
Normally your doctor will charge between £90.00 and £180.00 for your medical.
Apex Training Services has secured a preferential rate of £40.00 for a standard LGV/PCV
Medical with:
The Millfield Medical Centre
St Martins Street
Millfield
Peterborough
Tel: 01733 310095
Should you wish to take up this offer, simply contact the surgery above and mention Apex
Training Services by name and they will arrange an appointment.
You will be required to pay for your medical at the time of your appointment.
NB: If an appointment cannot be arranged the same day they will endeavour to make it the
next day.
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L.G.V
FACT SHEET
To drive a 7.5 ton Vehicle Anyone who passed a car driving test on or after 1
st January 97 will only have an entitlement on
their licence to drive a vehicle up to 3,500kgs and tow a trailer up to 750kgs MAM.
� Please check the DVLA website for correct and up to date information about the
categories you require for the type of vehicle you wish to drive.
If you wish to drive a vehicle over 3,500kgs you will need to hold a full or provisional category
C1 on your licence.
To achieve this you must:
� Be over 18 years of age.
� Take a medical and apply to D.V.L.A for provisional entitlement to be added to your
licence.
� Take THEORY & HAZARD PRECEPTION tests and a PRACTICAL driving test
� Once you have passed a Theory test you are not required to take another, for the same
category vehicle type.
The theory test must be passed before any practical driving test can be arranged, as you cannot
take a practical driving test until you have passed the theory element.
To drive category C or C+E vehicles
Until September 10th 2009 you will need to be 21 yrs old to drive a Category C or C+E vehicles,
but you must pass the category C test before you can drive category C+E vehicles. After this
date the age for applying for these categories reduces to 18 years old. After this date you will
also be required to achieve a further qualification, Driver CPC, before you can use your licence
for Hire and reward.
The process for gaining provisional entitlement is the same as above.
There is no qualifying period between passing your category C licence and taking your category
CE training and test.
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Information
THEORY TEST: Module 1a
We have tried to make the various steps as simple as possible to understand.
1st You will first need to obtain a L.G.V. Provisional entitlement for the category of vehicle
you are going to drive.
2nd
You need to book and take the Theory Test and Hazard Perception tests for that category
of vehicle.
� The test consists of 100 multi-choice questions covering a wide range of subjects for
Large Goods Vehicles.
� The pass mark for the theory is currently 85 correct answers out of 100 questions and you
have 115 minutes to complete the test.
� Once the theory test part is complete, you will have a short break and tutorial of the Hazard
perception test. (See Hazard Perception information).
� You will only be required to re-sit the module that you fail.
We can arrange your theory test for you.
� The cost of the theory test is presently £50.00 (fees for the test are payable at the time of
booking).
� The theory test will consist of Lorry or Bus safety questions. The test itself will also
contain questions relating to the Highway Code; you can obtain the official Theory Test
book from any good book stores priced at £15.99 to study at home.
3rd
Should you decide to undertake theory training we will take you through the correct
procedures involved in taking the Theory test and the Hazard Perception test with a chance to
ask questions and take mock tests.
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Hazard Perception Test Module 1b
The test will be conducted immediately after the theory test.
Pass Mark 67
There are 20 scoreable events out of 19 film clips. The scoring windows use a declining scale of
5 to 1, according to how soon it takes you to recognise the potential hazard shown. The
maximum possible score is 100.
You will be given a 3-minute break after the theory test, then a 3-minute introduction video
leading to the hazard perception test itself. This test lasts around 25 minutes.
You will only be required to re-sit the module that you failed.
Theory Training has been highly recommended from past candidates many of who have
passed 1st time
IMPORTANT INFORMATION ABOUT PRODUCTION OF
PHOTOGRAPHIC PROOF OF IDENTITY AT DRIVING TESTS
� Any candidate presenting for a theory, Module 2 (Driver CPC), practical driving test
or Module 4 (Driver CPC) will be required to produce:
� Both parts of a current-style two part photo card licence (photo card and paper
counterpart)
� An old-style paper licence with a valid passport.
Please Note: Without production of these documents your test will not be conducted and you
will therefore lose your test fee.
No other forms of evidence of correct entitlement to drive or forms of identity will be accepted.
Although Apex Training Services will assist you to ensure that your licence is correct the
company cannot be held responsible for any issues relating to your licence including driving
entitlements, restriction codes, licence expiry or any other problems that may arise.
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Theory Test Training
Are you concerned about the theory test for PCV?
We run courses to ensure you have the correct knowledge to PASS.
You may wish to undergo Theory Training with us at a cost of £75.00 plus V.A.T per person.
We cover the main parts of the theory syllabus, highlighting the more uncommon questions and
answers. We’ll take you through the test procedures and documents you require, you have a
chance to take a mock test and have a go at the Hazard perception test. Ensuring you are best
prepared for the test. It’s also a chance to ask questions.
The Theory book can be purchased from all good book stores at a cost of £15.99.
Please note: The course is primarily for LGV drivers, however PCV candidates who attended
the course have benefited from it, as most of the book relates to all large vehicles.
Theory Training has been highly recommended from past candidates many of who have passed
1st time.
SUBJECTS COVERED ON THE TEST
1) Vehicle Weights and Dimensions - 2) Driver’s Hours and Rest Periods
3) Braking Systems and Speed Limiters - 4) The Driver
5) CARRYING PASSENGERS (PCV ONLY)
6) The Road - 7) Accident Handling - 8) Vehicle Conditions
9) Leaving the Vehicle - 10) Vehicle Loading
11) Restricted View - 12) Documents - 13) Environmental Issues –
14) Other Road Users - 15) Traffic Signs
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Driver CPC
Initial Qualification
This will entail taking 2 new modules.
Module 2:
This test can be taken on the same day as your Theory test but is treated as a total
separate qualification. Your practical driving test is not dependant on passing this
module. However, if you pass your driving test and do not have this qualification
you will not be able to drive for Hire & Reward. You will need to have passed this
test before you are able to take the next step to your “Driver CPC”.
This module is computer based and uses realistic scenarios a driver may encounter
in their working life; aiming to test their knowledge and how this is put into
practice.
Written by experts from the industries, questions will be based around the case
study and a candidate will be asked to answer in a number of different ways such as
multiple choice answers, clicking an area on a photograph/image or by typing in a
short answer.
Each test will be made up of 7 case studies, each one with 6-8 questions, with a
possible maximum score of 50 (of which the pass mark will be 38).
Candidates will be allowed 1½ hrs to complete this module. This can be taken at the
same test centre and on the same day as Module 1.
We will be running courses to assist candidates to
achieve the level of knowledge and understanding
necessary to achieve the required standard for this module.
The test fee for this module is £30.
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Module 4:
This is a new practical test focusing on vehicle safety, developed with the support
and advice of the industries. During the test you will be required to demonstrate
your knowledge and ability in the areas listed below:
• Ability to load the vehicle with due regard for safety rules and proper vehicle use.
• Security of the vehicle and contents.
• Ability to prevent criminality and trafficking in illegal immigrants.
• Ability to assess emergency situations.
• Ability to prevent physical risk. Emphasis will be on you to demonstrate your
ability e.g. through a physical walk-round vehicle safety check.
The test takes ½ hour and consists of 5 questions which cover the Driver CPC
syllabus. For each of the questions the examiner will require you to demonstrate
your knowledge in the syllabus areas mentioned above, which could involve you
carrying out actions such as walking round the vehicle pointing out relevant parts of
a vehicle, or demonstrating the use of relevant parts of the vehicle. Each question
equals 20% of the overall pass mark. To pass the test an overall score of 80% must
be achieved, with a score of at least 15% in each question.
The vehicle used for this module 4 test must comply with Minimum Test Vehicle
requirements.
We offer extra training to assist candidates to achieve the level of knowledge,
understanding and experience necessary to achieve the required standard for this
module.
1hour training before and to use our vehicle for the test is £90 + VAT.
The test fee which includes the cost of issuing the “Driver CPC” card is £55.00
You must have passed all 4 modules to achieve the 2 qualifications that you need to
be able to drive a bus for Hire and Reward.
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Preparations for Practical Driving
We would like to tell you it’s going to be easy, but we can’t. You will need to work very
hard to achieve the minimum standard to pass first time.
Most candidates attending LGV training find it difficult at first, but this could be made a little
easier if you prepare yourself before you start, For whatever reasons you have, you are about to
embark on a life changing experience and passing the driving test is only the first rung on the
ladder.
I am sure you do not wish to attend longer than is necessary, so start preparing now.
Basic Driving Tips
1 – Start by using the MSM and PSL routine.
� Mirror Signal Manoeuvre – Position Speed Look
2 – Use your mirrors well before.
� Slowing down
� Stopping
� Changing Direction
� Overtaking
� Turning Left or Right
Try to check your mirrors before taking your foot of the accelerator pedal.
2 – Hold and use the steering wheel correctly.
� Hold the steering at a 10 to 2, or a quarter to 3 position.
� Don’t cross your hands whilst turning.
� Do not allow the steering wheel to self centralise.
� Do not turn the wheel before moving the vehicle.
3 – Check your blind spot, then left mirror before moving.
4 – Use block changing when changing down the gears.
� 5 to 3 or 4 to 2 or 3 to 1
5 – Use your brakes smoothly, and then change to the appropriate gear.
6 – Study the Highway Code or The LGV Driving manual
Remember you will not make it any easier for your self if you do not keep to the standards you
are being taught.
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Reverse Exercise
The rear most part of the vehicle must be within the yellow and back area of the bay
� At the start you are normally parked on the reversing area facing towards cones A with
cone B on your nearside.
� At the beginning your examiner will go through the exercise and ask you to move
forwards and align the front bumper of the vehicle with cones A. � You need to keep as close to cone B as you drive passed leaving as must room as
possible on your Offside.
� You must avoid crossing the yellow line with your front wheels and dry steering.
� You need to use all round observation at all times and keep the vehicle under full
control.
� Reverse around cone B and reverse into the parking bay avoiding any contact with cones,
polls or kerbs
The rear most part of the vehicle must be within the yellow and back area of the bay
Once you have completed the reverse, the examiner will join you in the cab to conduct the
braking exercise.
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As a new driver what does this mean to me?
Anyone obtaining or applying for a lorry, bus or coach licence after 10
th September 2008 for
buses and 10th September 2009 for lorries will not have acquired rights. They will not be
able to obtain their first Driver CPC by taking their ‘periodic training’ on its own. They will
have to pass the initial qualification before being able to drive professionally. This can be
taken at the same time as the vocational driving test.
What does the term ‘acquired rights’ mean?
‘Acquired rights’ or grandfather rights as they are often known, applies to people who
already hold a vocational licence to drive buses, coaches and lorries on the Driver CPC start
date. The do not have to pass an initial qualification to drive professionally and are allowed
to retain the rights they previously acquired.
What is the initial qualification?
The initial qualification is in two parts:
� A Driver CPC theory test (which is in 2 parts and lasts 4 hours in total with case
studies).
� A Driver CPC practical test (which again is in 2 parts lasting 2 hours and includes
demonstration elements similar to ‘show me, tell me’ part of the existing practical
driving test).
The new tests will help drivers get a detailed and practical understanding of driving as a
profession, and once the initial qualification test has been passed, you will be entitled to a
Driver CPC and vocational licence.
Once I have achieved my initial qualification, is that it?
No, a Driver CPC lasts for 5 years. To qualify for a further Driver CPC, you will need to
complete 35 hours of ‘periodic training’. If the end date passes without any such training,
then your Driver CPC will expire, and you could face legal charges if you continue to drive
in a professional capacity.
Can I ignore Driver CPC and still drive professionally?
The simple answer is ‘no’ you cannot ignore Driver CPC. If you are a bus, coach or lorry
driver and you are not covered by any exemptions you will need to take action.
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What is ‘periodic training’?
‘Periodic training’ is regular training that will continue throughout your professional driving
career to help you as a driver and to encourage safe driving for life.
Every professional driver will need to complete 35 hours of ‘periodic training’ every 5 years
to retain their Driver CPC.
There will be a range of approved courses available and your training can be tailored to suit
your individual needs to help you become an even better driver. The training is grouped
under three headings:
� Safe and fuel efficient driving (this may include vehicle loading, fuel
consumption and pollution).
� Legal requirements (rules for tachograph, driver’s hours).
� Health and safety, service and logistics (including first aid, passenger safety,
customer service).
Only courses approved on behalf of the DSA and delivered by accredited training
organisations will count towards your ‘periodic training’ which will enable you to obtain
your Driver CPC.
You don’t need a Driver CPC if the vehicle you drive is
� Not authorised to exceed 45kph
� Being used by or under the instructions of the armed forces, the police or a fire and
rescue authority
� Undergoing road tests for technical development repair or maintenance purposes
� Being used in a state of emergency as part of a rescue mission
� Being used for driving lessons for either driving licence or Driver CPC purposes
� Not being used to carry passengers or goods for commercial purposes
� Carrying materials or equipment for your work, where driving is not your principal
activity
This list is not necessarily exhaustive and is only intended as a guide. It is recommended in
all cases where it is felt that an exemption applies, the driver seeks independent legal advice.
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TERMS AND CONDITIONS FOR CANDIDATES ON TRAINING COURSES
By agreeing the dates of the course either in person or via a telephone and paying a deposit you are agreeing to the Terms and
Conditions set out below.
PAYMENT
Payment must be made no later than 10 working days before commencement of course. (Unless prior agreement has been made in
writing)
DATES / START TIMES
You will receive written confirmation by post showing the dates and times of your course. In the event of any changes you will be
notified by phone or post (where possible) or at the time you start your training course.
Changes to your appointments could be due to:
• Changes or cancellations to tests by DSA.
• Vehicle faults
• Other candidates cancellations
• Circumstances beyond our control
ITEMS TO BRING ON THE FIRST DAY OF YOUR COURSE
♦ Payment (Balance) *
♦ Your signed and valid licence (it is the candidate’s responsibility to ensure correct entitlements are in their possession). If in doubt
seek advice well in advance of your planned course dates.
♦ For forklift courses a passport size photograph*
♦ Any previous proof of training* * Where Applicable
YOUR LICENCE
Apex Training Services cannot be held responsible, in any way for a test that is cancelled by DSA due to issues relating to your
driving licence. You must have the correct provisional entitlement and comply fully with any restrictions that apply to your licence.
TRAINING
For LGV you will receive 3 1/2 hours training per training session. Each candidate is allocated 4 hours a day, which includes a break
totalling ½ hour. Should there be two candidates per vehicle; training will then be of 8 hours duration; unless otherwise stated.
For other courses the duration will be that appropriate for the specified training as discussed at the time of booking.
IN THE EVENT OF A VEHICLE BREAKDOWN
Should a vehicle breakdown occur during your training course, Apex will make every effort to either:
◊ Repair the fault if possible
◊ Replace the vehicle with another training vehicle (where possible)
◊ Hire a vehicle (where or if possible). This vehicle may not be the same make or model as your previous training vehicle.
◊ Make up any time lost during training (where possible)
◊ Refund lost time
SHOULD TRAINING TIME BE LOST DUE TO A BREAKDOWN
You may be asked to come in on alternative dates or times due to a vehicle breakdown. Should this not be possible you will receive a
refund for the training you did not receive or discount on any future training with Apex.
INSTRUCTORS UNABLE TO ATTEND
It is our policy where possible for candidates to stay with the same instructor throughout the duration of their course. Reasons where
this may not be possible include:
ILL HEALTH - CIRCUMSTANCES BEYOND OUR CONTROL - YOU ARE NOT SATISFIED WITH THE APPOINTED
INSTRUCTOR
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FAIL A PRACTICAL TEST DUE TO A VEHICLE BREAKDOWN
Should a breakdown occur during your test appointment then Apex will refund or pay for your next test date. You will also receive 1
days training prior to your next appointment plus the day of your test FREE of ANY CHARGES.
RE-TESTS
Due to the nature of driving tests being allocated by the DSA it may not be possible to re-allocate the same vehicle or instructor to the
candidate on sitting a re-test.
The company will endeavour to re-allocate the same vehicle and instructor wherever possible. However, the company can not be held
responsible when this is not possible.
APEX TRAINING SERVICES SAFETY POLICY
Apex Training Services operates a strict safety policy which must be adhered to at all times.
∗ Once entering Company premises please drive carefully and at speeds of not more than 5MPH.
∗ Once arriving at the centre please go into reception at the front of the building where your instructor will be introduced.
∗ Should you hear the fire warning then leave the building immediately and wait near the main gate to receive further instructions.
∗ You are required to comply with the safety instructions outlined by your instructor during your induction on the first day.
∗ In the event you are injured please report your injury to reception for first aid treatment.
∗ Under no circumstances may alcohol be consumed on the premises
∗ Please be aware of vehicles manoeuvring whilst on company premises at ALL times.
∗ YOU MUST inform the Company of any medication / prescribed drugs that you are on as they may affect your driving ability.
ON YOUR FIRST DAY
On the first day of commencement of your course you will be informed of several things: (Please arrive a minimum of 15 minutes
before your allocated start times)
⇒ Start Times and Finish Times (should you have not received them)
⇒ Your instructors name
PARKING
Please park your vehicle sensibly at the centre ensuring that you are not blocking the way for other vehicles including training
vehicles. Please park in the designated spaces at the centre or as instructed by centre staff. Apex Training Services will not be
held responsible for any loss or damage to your vehicle whilst on company premises. Please ensure that all your personal possessions
are locked away and out of sight.
PERSONAL BELONGINGS
Apex Training Services cannot be held responsible for the loss or damage of any personal belongings or property whilst on our
premises.
ADVERSE WEATHER CONDITIONS
In the event of adverse weather conditions (Fog, Snow etc.). It may become necessary to change your appointment dates and times
during your course; by making these adjustments we will endeavour to ensure that you are still best prepared to take your test.
CANCELLATION
Cancellation or postponement of training courses must be notified to the company a minimum of 12 clear working days (excluding
bank holidays and weekends) prior to the commencement of the course. Failure to do so will mean:
• The full cost of the course WILL be charged (Except in extenuating circumstances)
• Any test fees or deposits paid will be non-refundable.
By confirming your booking for any of our services, either in writing or verbally, you agreeing to the above
Stated Terms and Conditions. (Revised June 2009)
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