Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline...

17
jacqueline fackeldey customer experience expert the social media business mindset jacqueline fackeldey@the get social experience

description

Mijn presentatie over de social media/business mindset voor de The Get Social Experience op 24 september 2013

Transcript of Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline...

Page 1: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

the social media business mindsetjacqueline fackeldey@the get social experience

Page 2: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

we kunnen er niet langer omheen

Page 3: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

de organisatie van de toekomst

Page 4: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

is steeds minder een

Page 5: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

de digitalisering trekt zich niks aan van muren

Page 6: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

business wordt social business

Page 7: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

word je een social business en wat heb je ervoor nodig?

Page 8: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

lef

Page 9: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

hart

Page 10: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

boerenverstand?

Page 11: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

boerenverstand

Page 12: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

mens tot mens (van binnen en buiten de organisatie)

Page 13: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

is dat allemaal

Page 14: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

sta dan op en zing uit volle borst mee

Page 15: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

lef, hart, boerenverstand, mens tot mens

Page 16: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

groot denken, klein doen: mini mindset-checklists

Page 17: Lezing social media en social business mindset op The Get Social experience 2013_Jacqueline Fackeldey

jacqueline fackeldeycustomer experience expert

[email protected] | www.fackeldeyfinds.com | + 31 (0)6 146 77 496 | twitter: @fackeldeyfinds | slideshare: fackeldeyfinds |google+: jacqueline fackeldey | delicious: macjfan | pinterest: fackeldeyfinds

Klantropologie, Groot denken, klein doenUitgeverij Scriptum, EAN: 9789055948789o.a. verkrijgbaar via managementboek.nl