LeveragingLeveraging KnowledgeKnowledge – – Search: Transforming How We Search: Transforming How We Transfer and Use Knowledge Transfer and Use Knowledge

April 5, 2007April 5, 2007

LeveragingLeveraging KnowledgeKnowledge – – Search: Transforming How We Search: Transforming How We Transfer and Use Knowledge Transfer and Use Knowledge

April 5, 2007April 5, 2007

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Welcome…

About the Boston KM Forum

– Community of practice for people working in the field of Knowledge Management (KM)

– Provides an environment for the exchange of ideas, best practices, and business opportunities

– Works to develop programs that support personal and professional growth

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Exhibitors…

Endecahttp://endeca.com/

Fasthttp://www.fastsearch.com/

IBM/OmniFindhttp://www-306.ibm.com/software/data/enterprise-search/omnifind-enterprise/

Jarg Corporationhttp://www.semantxls.com/index.html

Siderean/Seamarkhttp://www.siderean.com/

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Events…

Upcoming KM Forum events– Third Thursday – April 19– First Friday – May 4– June Bentley symposium – week of 6/25 – the role of

Leadership in advancing KM efforts– October Bentley program – October 2 – KMF goes

international! Dave Snowden from Cognitive Edge on “Sense-Making and

Knowledge Management” Possibly Shawn Callahan from Anecdote on “Appreciative

Inquiry” Other events ? ? ?

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Why “Enterprise Search?”

……many organizations are frittering away up to many organizations are frittering away up to 10 percent of their staff costs on wasted effort 10 percent of their staff costs on wasted effort because employees simply can't find the right because employees simply can't find the right information to do their jobs.information to do their jobs.

Butler Group, Butler Group, ““Enterprise Search and Retrieval”Enterprise Search and Retrieval”

Source: The Training Foundation, 2006

……the cost of ineffective search is $5,251 per the cost of ineffective search is $5,251 per worker per year… worker per year…

Sue Feldman, IDCSue Feldman, IDCSource: CRM Daily, 2007

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Why “Enterprise Search?”

Source: Delphi, DM Direct Search Special Report, 2005

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Today’s agenda

Lynda Moulton, LWM Technology Services and The Gilbane GroupTechnological Assembly of Search Challenges, 1974 - 2007

Theresa Regli, CMS Watch, Moderator; Doug Cornelius, Goodwin Procter LLP; Rich Lawson, AstraZeneca Pharmaceuticals, Sharon Wilson, Boston Consulting GroupPanel Discussion: The Whole Nine Yards – the Full Suite of Tools Needed for Enterprise Search

Introduction of Exhibitors and Break

Matt Brown, Forrester ResearchThe Future of Search and Information Access

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Today’s agenda, continued

Lunch, Exhibits, and Networking

Joyce Ward, LexisNexis, Moderator; Pete Bell, Endeca; David Cobosco, IBM Software Group/OmniFind; Michael DiLascio, Siderean/Seamark; Anant Khanolkar, Autonomy; Hadley Reynolds, Fast Search & Transfer Panel Discussion: How Search Tool Companies are Positioning Themselves

Wrap up and Networking

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How many of you know about “Soople?”

www.soople.com

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1. Aa..ha!

2. The APQC Knowledge Management Blog

3. Anecdote

4. Association of Knowledgework

5. Babson Knowledge

6. Boxes and Arrows

7. BRINT

8. Chris Collison’s blog

9. Cindy Gordon

10. CIO’s Knowledge Management section

11. Collaborative Thinking

12. Column Two

13. A Compound of Alchymie

14. Creative Chaos: Dina Mehta’s blog

15. Destination KM

16. Dove Lane

17. Dr. Dan’s Daily Dose

18. Eclectic Bill

19. Elsua

20. Full Circle Online Interaction

21. How to Save the World

22. InsideKnowledge Magazine

23. KM.gov

24. KM World

25. The KNOW Network

26. KnowledgeBoard

27. Knowledge Jolt with Jack

28. Knowledgeline

29. The Knowledge Management Advantage

30. Knowledge-at-work

31. Mathemagenic: Learning and KM Insights

32. Musings of a Social Architect

33. Portals and KM

34. Stan Garfield’s Weekly Knowledge Management Blog

35. Talking Knowledge Management

35 essential knowledge management sites.

http://www.lucasmcdonnell.com/26-essential-knowledge-management-sites-and-blogs/

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6,400,000,0006,400,000,000

Who can tell me what this number represents?

9.440 Google hits Viable cells in 1/4 teaspoon of Acidophilus powder 1989 6-month revenue of Phillips Petroleum High score in the game, “Divide and Conquer” And…

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6,400,000,0006,400,000,000

US Web searchesin June, 2006

US Web searchesin June, 2006

Who can tell me what this number represents?

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Here’s some data on market share in the Internet search market.

Percentage of searches done by US web surfers in July 2006 at home, work, and at universities

LeveragingLeveraging KnowledgeKnowledge – – Search: Transforming How We Search: Transforming How We Transfer and Use Knowledge Transfer and Use Knowledge

April 5, 2007April 5, 2007

LeveragingLeveraging KnowledgeKnowledge – – Search: Transforming How We Search: Transforming How We Transfer and Use Knowledge Transfer and Use Knowledge

April 5, 2007April 5, 2007