Leveraging Employee Engagement for Sustainability Success
-
Upload
nibmarketing -
Category
Business
-
view
64 -
download
0
Transcript of Leveraging Employee Engagement for Sustainability Success
![Page 1: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/1.jpg)
Leveraging Employee Engagement for Sustainability Success
Pat DanielMarlboro College
MBA in Managing for Sustainability
Green Team Collaboration WorkshopBoston Net Impact
August 14, 2014
![Page 2: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/2.jpg)
Erratum
![Page 3: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/3.jpg)
MBA in Managing for Sustainability
• One of first Sustainability MBAs in the country• Still trailblazing sustainability in business• Blended learning for working adults• Marlboro.edu
Equipping business leaders with the tools, knowledge and courageous leadership to be
change agents for an alternative future
![Page 4: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/4.jpg)
![Page 5: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/5.jpg)
Leverage for employee engagement
Image used under Creative Commons Attribution-Share Alike 3.0 Unported license.
![Page 6: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/6.jpg)
Of all the things you can change, people are
the hardestBecoming a Change Agent, 101
![Page 7: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/7.jpg)
Clarify your objectives
• Of course you want to involve more people, but:– How many?– For what purpose? – At what level of the organization?– To do what—e.g., join the Green Team, show up at
events, change their behavior?
![Page 8: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/8.jpg)
Who to engage?
Individual OrganizationTeam
![Page 9: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/9.jpg)
Engagement = equals =motivation
![Page 10: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/10.jpg)
What engages or motivates you?
••••
![Page 11: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/11.jpg)
Diversity of motivators
• Modes of interacting with the world• Needs• Intrinsic motivation
![Page 12: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/12.jpg)
Modes of interacting*
*David Kolb’s learning model
![Page 13: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/13.jpg)
Needs*
• Achievement• Power• Affiliation
*David McClelland’s need theory
![Page 14: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/14.jpg)
Four intrinsic rewards*
Sense of choice
Sense of progress
Sense of meaning-
fulness
Sense of competence
From task activities
From task purpose
Opportunityrewards
Accomplishment rewards
*Kenneth Thomas, Intrinsic Motivation at Work
![Page 15: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/15.jpg)
![Page 16: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/16.jpg)
Who to engage?
Individual OrganizationTeam
![Page 17: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/17.jpg)
Team
• Team culture and what to measure• The magic 5-1 ratio• Recognition
![Page 18: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/18.jpg)
This is serious business!
![Page 19: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/19.jpg)
Are we having fun
yet?
![Page 20: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/20.jpg)
What is your Laughter Quotient?
Nambassa Trust and Peter Terry” http://www.nambassa.com
![Page 21: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/21.jpg)
The magic 5-1 ratio
• Ratio of positive to negative statements predicts organizational performance*
Positive = appreciation, support, compliments, etc.Negative = criticism, disapproval, dissatisfaction, etc.
• Highest performing teams’ ratio = 5.6 to 1• Lowest performers = 0.36 to 1
*Losada & Heaphy, reported in Cameron (2012)
![Page 22: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/22.jpg)
Catch someone doing something
well, then appreciate them
![Page 23: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/23.jpg)
Levels of engagement
Individual OrganizationTeam
![Page 24: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/24.jpg)
Organization
• Leadership• Management systems• Recognition
![Page 25: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/25.jpg)
Leverage for engagement: Summary
• Clear objectives• Levels of engagement
– Individual (including you!)– Team– Organization
![Page 26: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/26.jpg)
Questions and discussion
![Page 27: Leveraging Employee Engagement for Sustainability Success](https://reader030.fdocuments.net/reader030/viewer/2022032421/55a814341a28ab07448b4570/html5/thumbnails/27.jpg)
Thank you!