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Leverage SaaS to deliver solutions faster

Tim White, Software Business Executive, Canadian SCL Team

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SaaS = Software as a service is a software delivery model in which software and associated data are centrally hosted on the cloud. SaaS providers generally price applications using a subscription fee, most commonly a monthly fee or an annual fee

Cloud = is a phrase used to describe a variety of computing

concepts that involve a large number of computers connected

through a real-time communication network. The major models of

cloud computing service are known as software as a service,

platform as a service, and infrastructure as a service. These cloud

services may be offered in a public, private or hybrid network.

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IBM Definition of SaaS

IBM reserves the term SaaS for a product offering that is designed for efficiencyacross many customers.

A SaaS product is meant for customers who value such efficiency enough that they are willing to make some tradeoffs to get it.

This doesn’t mean that a SaaS product is inherently low-cost, low-flexibility or low-end. It means a shift in mindset to deliver a high-end product efficiently, and making the value proposition more important than how specifically it is achieved.

For high-end products, it means designing a solution that supports mass customization, so that flexibility can be implemented quickly, cost-effectively, and deterministically.

It means fulfilling difficult quality of service promises without long lead times, and leveraging economies of scale.

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You can Tap into SaaS at many business entry points Tap into it.

Business Processas a Service

Automating Business Innovation

Marketplace of High Value Consumable Business Applications

Rapid App Development through Composable and Integrated PlatformBuilt using open standards

Enterprise Class, Optimized InfrastructureBuilt using open standards

Development & DevOps

Big Data & Analytics

Security IntegrationMobileTraditional Workloads

Integration/ API Mgmt

Compute Storage Networking

Business Processes

ProcurementPayment

ProcessingHelp Desk AccountingRecruiting

Commerce Supply Chain AnalyticsTalent

ManagementCollaboration

IT Management

MarketingSoftwareas a Service

Platformas a Service

Infrastructureas a Service

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Today’s business infrastructures can inhibit success

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70%of IT budgets are spent on

operations and

maintenance

6 out of 10organizations overspend on

IT without improving IT

services

CFOsauthorized 26% of all IT

investments during the

past year.

CMOswill control more IT buying

decisions in 2017 than the CIO

80%of new IT investments will directly

involve LOB executives by 2016

SaaS is revolutionizing how both IT and line-of-business executives consider and consume IT

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Software-as-a-Service is no longer only about economics -- it is about innovation New

business

models

Better

service

and

complete

solutions

IT

flexibility

and

scalability

Agility

and rapid

time to

value

More

innovation

and

productivity

Lower

upfront

costs and

variable

pricing

Software-as-a-Service is no longer only about economics – it’s about innovation

© 2014 IBM Corporation8 #SmarterBiz

Play video here - http://www.youtube.com/watch?v=R9uSm7CB050

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Pacesetters (19%)

Collaboration

Customer experience

Time to market

Chasers (40% )

Reduced TCO

Application agility

Collaboration

Pacesetters primarily turn to SaaS to improve collaboration and provide a better customer experience vs. reducing TCO

Source: IBM Center for Applied Insights Champions of Software as a Service: How SaaS is helping companies secure powerful competitive advantage

For more info, visit: ibm.com/ibmcai/saas

Top three

motivators

SegmentChallengers (41%)

Reduced TCO

Application agility

Decision making

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Pacesetters also align themselves around a cohesive, enterprise-wide SaaS strategy – another key component of competitive advantage

Source: IBM Center for Applied Insights Champions of Software as a Service: How SaaS is helping companies secure powerful competitive advantage

For more info, visit: ibm.com/ibmcai/saas

Strategic approach to SaaS

Has a mature and cohesive enterprise-wide SaaS

strategy

SaaS is a critical piece of enterprise cloud strategy

SaaS provider is a strategic partner/advisor

+129%

+207%

+300%

46%

18%

56%

31%

12%

28%

48%

Chasers Challengers Pacesetters% Pacesetters

surpass Chasers

71%

86%

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SaaS directly serves the needs of the business leader and functional departments

General Counsel needs

to streamline contract

management processes,

and strengthen IP.

Chief Marketing Officersmust analyze, understand, and engage each

customer as an individual across channels.

Chief Procurement Officersneed to enhance procurement's performance,

capture sustainable cost savings, mitigate varied

risks and improve compliance management.

Chief Financial Officersneed to make more analytical, risk-

aware decisions supporting revenue,

expenses, and other KPIs.

Chief Human Resource

Officers need to find, analyze,

source, acquire & retain the best

talent worldwide.

VPs of Sales must drive

omnichannel B2C sales that integrate

across mobile, social, and on-site

locations.

Heads of Customer

Care need to build unique service

and retention techniques via

personalized engagements.

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Shared IT/LOB strategy encourages a collaborativeSaaS buying agenda.

Line of Business is closest to the customer. IT is ahead of the curve on technology. By

collaborating to address IT needs, they can jointly drive leadership and innovation

Innovative solutions

Security

Business Needs

IT NeedsFaster time to value

Up-to-date capabilities

Always available Privacy

Scalability

Agility

Governance

Prevent “Shadow IT”.

Create a Collaborative IT

environment with a shared

cloud strategy, vision, and

execution plan.

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The IBM Cloud portfolio includes 100+ SaaS offerings as part of the “as-a-service” capabilities

Think It.Strategize how to

use cloud to drive

savings and revenue

growth.

Build It.Build and run your

private or hybrid

cloud.

Tap into It.Utilize cloud

services delivered

from IBM Cloud

IBM CloudIBM’s end-to-end cloud portfolio

Restless reinvention

Analytics everywhere

A dynamic hybrid cloud strategy

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With IBM’s broad portfolio of 100+ best-in-class SaaS

offerings, clients can move quickly to grow their business

Predictive Analytics

Risk Management

Data Warehousing

Cognitive Computing

Service Management

Security

Mobile Device Management

Connections, Meetings,

Email

Talent Management

Learning & Assessments

Procurement

Supply Chain

eCommerce

Web Analytics

Marketing Operations

Cross-channel Marketing

Merchandising

Business Process

Management

City Operations

Transportation Management

Water Management

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Human ResourcesTalent ManagementSurvey AnalyticsCollaboration

Customer CareEngagement Advice

Experience Management

Sales & CommerceeCommerce

Performance AnalyticsQuote Management

MarketingDemand GenerationCampaign Analytics

Agency Collaboration

IT OperationsService ManagementSecurityMobile Device Management

City OperationsTransportation Planning

Water ManagementUtility Optimization

LegalContract ManagementRisk AnalyticsDocument Management

ProcurementContract Management Spend Analysis Strategic Sourcing

FinanceReportingRisk AnalysisCompensation Models

Front and back office roles can tap into the SaaS Solutions for business services

MerchandisingPricing and PromotionPerformance Analytics

Deal Management

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High Value Applications: Delivered at Scale and Helping Our Clients Transform Their Businesses Today

120 million candidate

records on the Kenexa talent

management platform…

180 Million

transportation

management

transactions annually

350,000 global trading

entities connected for

IBM clients

5.5 million daily

transactions

exchanged via IBM

B2B cloud

60,000 users of IBM

digital marketing tools

send 130 million

monthly emails

e

x

…accessed daily by

80,000 candidates and

more than one million

hiring managers

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Smarter Commerce

Smarter Analytics

Smarter Cities

Smarter Workforce

Watson solutions

Software solutions

SoftLayer

IBM SmartCloud

Enterprise +

Infrastructure solutions

Softwareas a Service

Platformas a Service

Infrastructureas a Service

SaaS & Cloud - Public, Private, Dynamic, Hybrid

Middleware solutions

-SCE+ for SAP

-SCE+ for Oracle

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