Let’s Get Together!
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How Clemson University uses Adobe Connect to facilitate Distance Education, Meetings, Support and Online Training Jan Lay and Steve Nodine Customer Relations and Learning Technology Clemson Computing and Information Technology Clemson, SC USA Let’s Get Connected!
description
One challenge of distance education is the lack of opportunities to meet synchronously. Text chats and one-way lectures have been used, but they lack the dynamics and flexibility that make two-way exchanges effective. Systems such as Adobe Connect have been used successfully to bring students and instructors “face to face”. Many are familiar with using these systems for virtual lectures and discussions but Clemson University faculty, technology consultants and trainers have extended Adobe Connect in a number of ways to enhance teaching and support: * On-line class meetings, study sessions and office hours * Group collaboration on class projects * Live discussions among support staff in resolving issues * Screen-sharing to support and train faculty remotely * Recording and critiquing support staff’s contacts with faculty * Webinars for “desktop training”In this session we will see how far you can go with the new generations of live meeting places.
Transcript of Let’s Get Together!
How Clemson University uses Adobe Connect to facilitate Distance Education, Meetings, Support
and Online Training
Jan Lay and Steve NodineCustomer Relations and Learning Technology
Clemson Computing and Information TechnologyClemson, SC USA
Let’s Get Connected!
Cost
Compliance
Convenience
Cost
Compliance
Convenience
Increased Adobe Connect Use at Clemson University
Increased Adobe Connect Use at Clemson University
Distance Education
Meetings
Computer Support
Online Training
Distance Education
Meetings
Computer Support
Online Training
The Various Forms of Distance Education
•Dedicated, mostly asynchronous classes
•Taught-from-a-Distance classes•Multiple Instructors in Multiple Locations•Guest Speakers•One-off Classes
thenthen
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Basic vs. Intensive UseOf Adobe Connect
•Basic Adobe Connect Use•Audio lecture•Visual Materials•Q/A via Chat
•Intensive Adobe Connect Use•Video•Whiteboard•Break-out rooms•Polls•Screen/computer Sharing
Dedicated DE Classes
Collaborative Classes
Hybrid Classes
Dedicated DE Classes
Collaborative Classes
Hybrid Classes
Using Adobe Connect for Distance Education
On Campus Meetings
Project Meetings
Virtual Office Hours
On Campus Meetings
Project Meetings
Virtual Office Hours
Meetings Facilitated by Adobe Connect
Monitor Support Calls
Remote Access
Technique Demonstration
Monitor Support Calls
Remote Access
Technique Demonstration
Using Adobe Connect for Computer Support
Online Training
Follow-up Training
Software Support
Online Training
Follow-up Training
Software Support
Training, Demos and Software Support
“One-off” Classes
In-class Use
Study Materials
“One-off” Classes
In-class Use
Study Materials
Innovative Uses Of Adobe Connect
More Innovative Uses Of Adobe Connect
Webinars
Monitor Teaching
Virtually Worlds
Webinars
Monitor Teaching
Virtually Worlds
More Innovative Uses Of Adobe Connect
Jan Lay and Steve NodineCustomer Relations and Learning Technology
Clemson Computing and Information TechnologyClemson, SC USA
Pros
Remote communication
Increased interactivity
Additional Resource
Chat “minutes”
Jan Lay and Steve NodineCustomer Relations and Learning Technology
Clemson Computing and Information TechnologyClemson, SC USA
Cons
•Learning curve•Participant distraction•Audio problems•Missed questions•Whiteboard •Internet traffic•Chat room reputation
Jan Lay and Steve NodineCustomer Relations and Learning Technology
Clemson Computing and Information TechnologyClemson, SC USA
Connection Conclusion
Whether you want to offer virtual office hours, a way to make sure that good study materials are available to
your students, provide “hands on”, but remote computer support, offer
synchronous interactivity for a meeting, training session, or class…AC enables a
wide variety of needs to be met
