Lessons Learned: Lessons Learned: Using the Experience of Using the Experience of Others to Avoid Common Others to Avoid Common Project Server MistakesProject Server Mistakes

LaDonna CarpenterLaDonna CarpenterTechnical LeadTechnical LeadProduct Support ServicesProduct Support ServicesMicrosoft CorporationMicrosoft Corporation

TopicTopic

Top 10 mistakes made when planning, Top 10 mistakes made when planning, deploying and implementing an deploying and implementing an Enterprise Project Management Enterprise Project Management solution.solution.

Number 10Number 10

Problem: Size Limit errors when Problem: Size Limit errors when attempting to submit Status Reportsattempting to submit Status Reports

Mistake: User is attempting to copy full Mistake: User is attempting to copy full RTF text from MS Word into the RTF text from MS Word into the ActiveX control.ActiveX control.

Solution: Copy smaller portions of text Solution: Copy smaller portions of text or copy text only so as not to exceed or copy text only so as not to exceed size limits.size limits.

Number 9Number 9

Problem: Reports in Portfolio Analyzer Problem: Reports in Portfolio Analyzer are not interactive. are not interactive.

Mistake: A Microsoft Office 2003 Mistake: A Microsoft Office 2003 licensed product is not installed.licensed product is not installed.

Solution: Install any MS Office 2003 Solution: Install any MS Office 2003 product. Microsoft Project 2003 product. Microsoft Project 2003 Professional counts, too!Professional counts, too!

Number 8Number 8

Problem: After installing WSS, the Problem: After installing WSS, the Project Server site or pages with grid Project Server site or pages with grid controls won’t load.controls won’t load.

Mistake: Users install Windows Mistake: Users install Windows SharePoint Services after Project SharePoint Services after Project Server.Server.

Solution: Install WSS first or add Solution: Install WSS first or add Project Server and MSADC to the Project Server and MSADC to the exclude listexclude list

Number 7Number 7

Problem: After upgrading from STS to Problem: After upgrading from STS to WSS, Issues did not migrate.WSS, Issues did not migrate.

Mistake: After running OWS1002.exe, Mistake: After running OWS1002.exe, user did not re-run STSWiz.exeuser did not re-run STSWiz.exe

Solution: Run STSWiz.exe before Solution: Run STSWiz.exe before running PSMIGRAT.exerunning PSMIGRAT.exe

Number 6Number 6

Problem: Spooler Error 0x80040E14 Problem: Spooler Error 0x80040E14 when publishing new assignments.when publishing new assignments.

Mistake: User has just assigned a Mistake: User has just assigned a resource to the same task to which a resource to the same task to which a resource has self-assign himself.resource has self-assign himself.

Solution: Avoid this by developing a Solution: Avoid this by developing a process around self-assigning or by process around self-assigning or by installing the hotfix.installing the hotfix.

Number 5Number 5

Problem: Login failure using PWA Problem: Login failure using PWA Outlook Addin to download new Outlook Addin to download new assignments.assignments.

Mistake: IE security settings for Mistake: IE security settings for Trusted Sites restricted User Trusted Sites restricted User Authentication to “Automatic logon Authentication to “Automatic logon only in the Intranet zone”. only in the Intranet zone”.

Solution: IE User Authentication must Solution: IE User Authentication must be set to “Automatic logon with current be set to “Automatic logon with current user name and password”user name and password”

Number 4Number 4

Problem: Default Tracking Method is Problem: Default Tracking Method is changed in PWA but the Timesheet still changed in PWA but the Timesheet still uses the old methoduses the old method

Mistake: Project Managers did not re-Mistake: Project Managers did not re-publish assignmentspublish assignments

Solution: Open all projects and Solution: Open all projects and Republish Assignments.Republish Assignments.

Number 3Number 3

Problem: OLAP cube fails to build Problem: OLAP cube fails to build

Mistake: Enterprise Resource Pool or Mistake: Enterprise Resource Pool or Enterprise Outline Codes contain Enterprise Outline Codes contain special characters.special characters.

Solution: Don’t use special characters Solution: Don’t use special characters in outline codes or resource names. in outline codes or resource names.

Number 2Number 2

Problem: After installing hotfix Problem: After installing hotfix #XXXXX, Project Server is broken#XXXXX, Project Server is broken

Mistake: Failed to read the instructions Mistake: Failed to read the instructions thoroughly.thoroughly.

Solution: Thoroughly read all Solution: Thoroughly read all installation instructions and install in a installation instructions and install in a test environment first.test environment first.

Number 1Number 1

Problem: Any variety of performance Problem: Any variety of performance problems.problems.

Mistake: Poor planningMistake: Poor planning

Solution: Plan, plan, plan. And when Solution: Plan, plan, plan. And when you think you’re done, plan some you think you’re done, plan some more!more!

Top 10 ResourcesTop 10 Resources

1.1. Help Files Help Files

2.2. Solution Solution Developers KitDevelopers Kit

3.3. Support CenterSupport Center

4.4. WebcastsWebcasts

5.5. Resource KitResource Kit

6.6. Training DocsTraining Docs

7.7. Microsoft Microsoft Newsgroups Newsgroups

8.8. Books OnlineBooks Online

9.9. Office OnlineOffice Online

10.10. Knowledge BaseKnowledge Base

Q & AQ & A

BibliographyBibliography822220 How to troubleshoot issues with Online Analytical Processing (OLAP)822220 How to troubleshoot issues with Online Analytical Processing (OLAP)

http://support.microsoft.com/?id=822220http://support.microsoft.com/?id=822220

832590 "The page cannot be found" error message when you connect to Project832590 "The page cannot be found" error message when you connect to Projecthttp://support.microsoft.com/?id=832590http://support.microsoft.com/?id=832590

832588 Error messages when you access a Microsoft Project Web Access page that832588 Error messages when you access a Microsoft Project Web Access page thathttp://support.microsoft.com/?id=832588http://support.microsoft.com/?id=832588

Microsoft Project Solution Developer KitMicrosoft Project Solution Developer Kithttp://msdn.microsoft.com/office/understanding/project/default.aspxhttp://msdn.microsoft.com/office/understanding/project/default.aspx

Microsoft Project Support CenterMicrosoft Project Support Centerhttp://support.microsoft.com/default.aspx?pr=offprserv2003http://support.microsoft.com/default.aspx?pr=offprserv2003

Support Web CastsSupport Web Castshttp://support.microsoft.com/default.aspx?scid=fh;RID;webcst&style=type2&sd=gnhttp://support.microsoft.com/default.aspx?scid=fh;RID;webcst&style=type2&sd=gn

Microsoft Project 2002 Training DocumentsMicrosoft Project 2002 Training Documentshttp://support.microsoft.com/default.aspx?scid=kb;en-us;325846http://support.microsoft.com/default.aspx?scid=kb;en-us;325846

Microsoft NewsgroupsMicrosoft Newsgroupshttp://support.microsoft.com/newsgroups/http://support.microsoft.com/newsgroups/

Books OnlineBooks Onlinehttp://www.microsoft.com/technet/prodtechnol/office/proj2003/reskit/default.mspxhttp://www.microsoft.com/technet/prodtechnol/office/proj2003/reskit/default.mspx

Office OnlineOffice Onlinehttp://office.microsoft.com/home/default.aspxhttp://office.microsoft.com/home/default.aspx

Microsoft Knowledge BaseMicrosoft Knowledge Basehttp://support.microsoft.comhttp://support.microsoft.com

© 2004 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.