Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of...

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Lessons Learned at Continental Automotive

Transcript of Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of...

Page 1: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Lessons Learned at Continental Automotive

Page 2: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Basic Principle of Lessons Learned

“Lessons Learned is people reusing experiences of colleagues.”

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

Page 3: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

What is Lessons Learned?

A Lesson Learned IS

Knowledge or understandingwhich is gained by positive or negative experiences

Applicable to a specific

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

Applicable to a specific design,process or decision

Designed for reuse

Factually and technically correct

Positive impact on costs or failures and reinforcement of successes

Page 4: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Lessons Learned

Informal Exchange

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

Reuse

Lessons

Learned

Page 5: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Lessons Learned Process

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

Released CA Process Lessons Learned V1.1

http://ca-pkit.auto.contiwan.com:8080/pkit/go/pelement.do?id=1489&type=Process&anon=1

Page 6: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Lessons Learned Specialist

Result of Evaluation

create Lesson

formal check

pull & push

Lessons Learned Workflow

Project Report

LL Workshop

. . .

8D

LL Administrator

evaluate

Draft

Lessons

Tracking

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

Benefit fromLessons

= Everybody

Impact on “Daily Work”

e.g. Processes, Checklists,

Design Guidelines, Reviews, ...

Valuable Lesson

send to

publish

Integration Department

evaluates impact

on 'Basic Document'integrate

automatically

Tracking

Page 7: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Reuse of Lessons Learned

Self-directed Alert-Function (daily or weekly)be informed about new experiences in topics you are interested

Search in Lessons Learned Databasesearch for solutions at the beginning of a project, milestone or 8D to reduce your effort and to avoid failures

Presentation in Q-Meetingstake 1 - 3 recent Lessons Learned to discuss and spread important

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

take 1 - 3 recent Lessons Learned to discuss and spread important experiences regularly in your Business Unit

Excel-Checklists generated out of Lessons Learned DBgenerate own checklists or use existing ones to document the consideration of Lessons Learned in an easy and structured way

Update of existing documents and processesfinal target of Lessons Learned to assure automatic reuse of Lessons Learned by integrating them into standard documents and processes

Page 8: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Lessons Learned Survey July/August 2009

44 24 15 5 6 3 3

Overall importance

of Lessons

Learned for our

company

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

15 16 21 18 10 12 8

0% 25% 50% 75% 100%

Benefit of Lessons

Learned in your

daily work

very high - 7 6 5 4 3 2 1- very low 252 / 1057 (24%)

Page 9: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Continental Automotive Lessons Learned Database

Every employee has access to the Lessons Learned Database.

You can search for published Lessons Learned and you can create new Lessons Learned.In case of login

Open Database

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

Learned.

lessonslearned.conti.de

In case of login problems insert your windows account name (e.g. auto\testuserx) and your windows password.

Page 10: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Lessons LearnedExample

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

Page 11: Lessons Learned at Continental Automotive - GfWM · at Continental Automotive. Basic Principle of Lessons Learned “Lessons Learned is people reusing experiences of colleagues.”

Lessons Learned

Do Lessons Learned –

turn experiences

into results

Quality Automotive

Continuous Improvement

Ronald Breitkopf – Lessons Learned Program Manager

lessonslearned.conti.de

lessonslearned.conti.de


LEARNED LESSONS:

LEARNED LESSONS:

Lessons Learned

Lessons Learned

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