Lessons in Knowledge Management: Unified coding structure Instructions for use of Landscape Study...

Lessons in Knowledge Management:Unified coding structure

Instructions for use of Landscape Study coding on ATLAS.ti for

Colombia in-depth study

Purpose

The following tutorial was designed for researchers working on Colombia Public Access study.

--After completing this tutorial, participants will understand

the coding logic of the Global Landscape study.--

Researchers will be able create a coding structure that is modeled after the Global Landscape study.

How are codes organized?

• 81 Unique codes• Each Code has 3 components:

1. Symbol or identifier (LC1)2. Sub-category (‘Staff Capacity’)3. Description of the code (‘Digital literacy of

operator’)EX: ‘LC1 Staff Capacity: Digital literacy of operator’

*For a complete table of all codes and their definitions, click here.

Symbol or Identifier

• Put in place to organize codes alpha-numerically within ATLAS.ti

• Distinguish codes based on three venue types (Library, Cybercafe, Telecenter)

• Distinguish codes based on three categories (Access, Capacity, Environment)

Code Structure

3 Examples:

• Operators’ attitude to support information needs

LC1: Staff Capacity

• Popular Support to improve venuesTE6: Support

• Appropriateness of Technology

CA7: Technology

Access

Venue Types

Library Cybercafe Telecenter

Categories

Access Capacity Environment

Access – Subcategories

Physical Access Suitability

Affordability Technology Access

Return to ACE Framework

Capacity - Subcategories

Staff Capacity User Perception

Local Needs Appropriation


Environment – Subcategories

Socio-cultural factors Discrimination

Regulation Support


Physical Access

A1: Basic infrastructure

A2: Hours of operation

Return to Access Page

Suitability

A3: Venue meets local needs and conditions

A4: Venue as a place people want to go


Affordability

A5: Cost in relation to daily needs


Technology Access

A6: Basic infrastructure

A7: Appropriateness of technology


Staff Capacity

C1: Digital literacy of operator

C2: Operators’ attitude to support information needs

Click to return to Capacity Page

User Perception

C3: Perception of venue

C4: Trust information in venue


Local Needs

C5: Local needs are met

C6: Locally relevant needs

C7: Sharing between venues

C8: Venue integration into culture


Appropriation

C9: Venue integration into culture


Socio-Cultural Factors

E1: Socio-cultural factors

Click to return to Environment Page

Discrimination

E2: Gender

E3: Ethnicity or race


Regulation

E4: Political will for venues

E5: Use/censorship of materials


Support

E6: Popular support for venues

E7: Involved stakeholders

E8: Champion for the cause


Putting it all together

AccessCA1 Physical Access: Basic Infrastructure

CA2 Physical Access: Hours of operation

CA3 Suitability: Venue meets local needs and conditions

CA4 Suitability: Venue as a place people want to go

CA5 Affordability: Cost in relation todaily needs

CA6 Technology Access: Basic Infrastructure

CA7 Technology Access: Appropriateness of Technology

CapacityCC1 Staff Capacity: Digital literacy of operatorCC2 Staff Capacity: Operators' attitude to support information needsCC3 User Perception: Perception of venueCC4 User Perception: Trust information in venueCC5 Local Needs: Local needs are metCC6 Local Needs: Locally relevant needsCC7 Local Needs: Sharing between venuesCC8 Local Needs: Locally relevant contentCC9 Appropriation: Venue integration into Culture

Environment

CE1 Socio-cultural factors

CE2 Discrimination: Gender

CE3 Discrimination: Ethnicity or race

CE4 Regulation: Political will for venues

CE5 Regulation: Use/censorship of materials

CE6 Support: Popular support to improve venues

CE7 Support: Involved stakeholders

CE8 Support: Champion for the cause

Codes for CYBERCAFE

Review

• Basic infrastructureCA1: Physical Access

• CYBERCAFEC

• ACCESSA

Additional Questions?

Joel Turner

[email protected]

mailto:[email protected]

Sub-Category and Variable

Definition of variable

ACCESS Composite – see summary per venue

Physical Access: Basic infrastructure

Is venue space adequate and sufficient to offer the necessary services?

Physical Access: Hours of operation

Are the hours of operation of the venue convenient for the users? Or does it preclude certain users from accessing the venue?

Suitability: Venue meets local needs and conditions

Does the venue meet basic local information needs and services?

Suitability: Venue as a place people want to go

Do people perceive the venue as a place they want to go? Is the venue welcoming?

Affordability: Cost in relation to daily needs

Given the average income, etc. of the people, is the cost of using the venue proportionately affordable?

Technology Access: Basic infrastructure (electricity)

Is there sufficient electricity/alternate power source for the venue to continuously function?

Technology Access: Appropriateness of technology

Is the available technology suitable to meet local needs?

CAPACITY Composite – see summary per venueStaff capacity: Digital literacy of operator

The ability to use digital technology, communication tools, or networks to locate, evaluate, use and create information

Staff capacity: Operators' attitude to support information needs

Is the venue operator willing to help users find what they need?

Users Perception: Users perception of venue

How is the venue perceived by its users?

Users Perception: Users trust information in the venue

Do people trust the information gathered from the venue?

Local Needs: Local needs are met (resources, skills, & info)

Does the venue meet local needs in terms of resources available, skills and staff capacity?

Local Needs: Locally relevant content

Is the content offered in the library locally relevant?

Local Needs: Info available in local languages

Is content produced in local languages available in the venue?

Local Needs: Sharing between venues

Do different venues collaborate with each other on resources, training, etc. (libraries, cybercafes and telecentres)?

Appropriation: Venue integration into culture

How easy or difficult is it for people to integrate libraries into their daily lives?

RETURN TO LAST SLIDE

Sub-Category and Variable Definition of variable

ENVIRONMENT Composite – see summary per venue

SOCIO-CULTURAL FACTORS

Composite

Discrimination: Gender Are there biases against anyone in the following six categories based upon the listed factors

Discrimination: Ethnicity or race

Regulation: Political will for venues

Is there support among policy makers for the venue?

Regulation: Use/censorship of materials (including ICT) in venues

Are there any explicit censorship rules that prohibit use of certain materials/services (excluding the social and popular norms that govern information behaviour)?

Support: Popular support to improve venues (including ICT)

Do the venues (including the ICT they provide) enjoy popular support?

Support: Involved stakeholders including NGOs, civil society, community organizations, etc.)

Are there any other stakeholders such as NGOs, civil society organizations, etc. that are involved with the venues?

Support: Champion for the cause

Is there a particular champion for the cause of any of the venues? E.g. first lady in Egypt is a champion of libraries

Sub-Category and Variable

Definition of variable

Lessons in Knowledge Management: Unified coding structure Instructions for use of Landscape Study...

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